{"id":46592,"date":"2021-02-16T05:12:38","date_gmt":"2021-02-16T13:12:38","guid":{"rendered":"\/us\/en\/blog\/?p=46592"},"modified":"2025-03-13T06:39:59","modified_gmt":"2025-03-13T13:39:59","slug":"where-happiness-powers-performance","status":"publish","type":"post","link":"\/us\/en\/blog\/where-happiness-powers-performance\/","title":{"rendered":"Where happiness powers performance"},"content":{"rendered":"

Marc Chan, RingCentral VP, General Manager of China, is featured in a recent Fortune article focusing on the ways RingCentral China boosts employee happiness and productivity.<\/h3>\n

\"\"<\/span><\/i><\/h3>\n

Happiness is a feeling. Performance is a metric. For RingCentral China, those things are tied more closely together than you might think.\u00a0\u00a0<\/span><\/p>\n

 <\/p>\n

In what could be called The Least Surprising Finding In The History of Findings, studies have shown that \u201cpaid work\u201d ranks near the bottom of any list of things that make people happy.\u00a0 Only slightly more surprising is <\/span>a 2019 Oxford University study<\/span><\/a> that shows workers are actually 13% more productive when happy.\u00a0<\/span><\/p>\n

 <\/p>\n

Following a six-month study of British Telecom call centers, Jan-Emmanuel De Neve of Oxford\u2019s Sa\u00efd Business School reported, \u2018\u201cWe found that when workers are happier, they work faster \u2014 making more calls per hour worked and, importantly, converting more calls to sales.\u201d<\/span><\/p>\n

 <\/p>\n

Seems simple enough, but in China, where workplaces are commonly described with phrases like \u201c996\u201d <\/span>(\u201cWork from 9am-9PM, six days a week,\u201d)<\/span><\/i> and \u201cMattress Culture,\u201d (<\/span>\u201cbring one to work, you\u2019re going to need it,\u201d<\/span><\/i>)\u00a0 focusing a company\u2019s culture around employee happiness is a big leap.\u00a0 That\u2019s not stopping RingCentral China, where management has been reshaping the way employers and employees see each other.\u00a0<\/span><\/p>\n

 <\/p>\n

From their robust COVID-19 response to policies that encourage health and welfare outside the office, RingCentral China is getting noticed\u2014earning a second consecutive <\/span>HR Asia<\/span><\/i> \u201cBest Companies To Work for in Asia\u201d -award in 2020, as well as a \u201cTop Healthiest Workplace\u201d -award from Mercer China.\u00a0<\/span><\/p>\n

 <\/p>\n

In a recent <\/span>Fortune <\/span><\/i>profile<\/span>, Marc Chan, VP, General Manager of China, said the company\u2019s people-first culture is translating to a competitive advantage – even in the midst of a pandemic.<\/span><\/p>\n

\u201cWe used to say we were in the business of changing the way companies will communicate, collaborate and connect in the future,\u00a0but in 2020, our job became to help the world make that leap <\/span>now<\/span><\/i>. Our platform has the ability to change the way companies communicate, collaborate and connect. By putting it to work for ourselves, we were able to keep our own people safer, happier and healthier, and hit all our major performance benchmarks ahead of schedule.\u201d<\/span><\/p>\n

 <\/p>\n

Giving people the power to coll<\/span>aborate freely, when, where- and however they want is unlocking innovative thinking that Marc Chan believes will continue to pay dividends, even after the pandemic ends.\u00a0<\/span><\/p>\n

 <\/p>\n

\u201c We put the emphasis on helping our employees be more purpose-driven. When people understand a shared mission, how their work makes a positive impact on the world,\u00a0 and how their efforts fit into it, they are happier and more fulfilled – and that\u2019s how we\u2019re able to see their talents drive our collective success. Our people are doing amazing things, which helps us attract even more great people. It\u2019s a virtuous cycle that I think defines success. The truly successful enterprise makes achievements both systematically and sustainably. To us, success is a journey, not a single victory\u201d\u00a0<\/span><\/p>\n

 <\/p>\n

By encouraging a healthy work-life balance, RingCentral empowers people to become successful at work and in life.\u00a0 When a workforce feels taken care of and listened to, results follow. And work starts to feel like a place where anything is possible. Even happiness. #strongertogether<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Marc Chan, RingCentral VP, General Manager of China, is featured in a recent Fortune article focusing on the ways RingCentral China boosts employee happiness and productivity. Happiness is a feeling. Performance is a metric. For RingCentral China, those things are tied more closely together than you might think.\u00a0\u00a0   In what could be called The …<\/p>\n","protected":false},"author":769,"featured_media":46604,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-46592","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"\nWhere happiness powers performance | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"From their robust COVID-19 response to policies that encourage health and welfare outside the office, RingCentral China is getting noticed.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/where-happiness-powers-performance\/\" 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