{"id":46218,"date":"2021-01-15T15:28:53","date_gmt":"2021-01-15T15:28:53","guid":{"rendered":"\/us\/en\/blog\/?p=46218"},"modified":"2025-03-13T06:21:28","modified_gmt":"2025-03-13T13:21:28","slug":"performance-review","status":"publish","type":"post","link":"\/us\/en\/blog\/performance-review\/","title":{"rendered":"5 performance review tips that work\u2014even for remote teams"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">It&#8217;s not the most comfortable thing to do in the world, but performance management is an essential part of every business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because effective <\/span><span style=\"font-weight: 400;\">performance reviews will<\/span><span style=\"font-weight: 400;\"> not only empower your employees to improve their skills, but also motivate them to knock their goals out of the park. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">(Conversely, ineffective<\/span><span style=\"font-weight: 400;\"> performance reviews<\/span><span style=\"font-weight: 400;\"> can leave employees floundering, confused about team and company goals, and ultimately drive them away from your business.)\u00a0<\/span><\/p>\n<p>But here&#8217;s the thing: <a href=\"https:\/\/business.linkedin.com\/talent-solutions\/blog\/trends-and-research\/2016\/5-Employee-Feedback-Stats-That-You-Need-to-See\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">77% of HR executives<\/span><\/a><span style=\"font-weight: 400;\"> believe <\/span><span style=\"font-weight: 400;\">performance reviews<\/span><span style=\"font-weight: 400;\"><em> don\u2019t<\/em> accurately reflect employee performance. Not only that, a whopping <\/span><a href=\"https:\/\/www.ft.com\/content\/f579e8c8-0f8e-11ea-a7e6-62bf4f9e548a\"><span style=\"font-weight: 400;\">95% of employees<\/span><\/a><span style=\"font-weight: 400;\"> aren\u2019t satisfied with their company\u2019s review process.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Could it be that managers simply aren&#8217;t prepared to carry out comprehensive <\/span><span style=\"font-weight: 400;\">performance reviews<\/span><span style=\"font-weight: 400;\">\u2014leading to miscommunication, employee dissatisfaction, and unaddressed poor performance? Possibly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But there&#8217;s also the fact that a global shift towards remote work and distributed teams means an increasing number of managers, directors, and business owners will have to <\/span><span style=\"font-weight: 400;\">transform the way they conduct performance reviews going forward<\/span><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means replacing in-person meetings with video meetings, phone calls, and other communication channels that let you have the kind of real-time communication that\u2019s fundamental to effective performance reviews.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, the question remains: how can company managers and business leaders carry out comprehensive performance management that leads to employee <\/span><i><span style=\"font-weight: 400;\">and<\/span><\/i><span style=\"font-weight: 400;\"> company growth?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s what we&#8217;ll look at in this article. Skip ahead if you&#8217;d like to one of these following sections:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#what\">Covering the basics: <span style=\"font-weight: 400;\">What exactly is a performance review?\u00a0<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#why\"><span style=\"font-weight: 400;\">Why is a performance review process important?\u00a0<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#management\"><span style=\"font-weight: 400;\">Performance management for distributed teams\u00a0<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#five\"><span style=\"font-weight: 400;\">5 tips for effective employee assessment<\/span><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><b>\u2b50\ufe0fFree employee review template\u2b50\ufe0f<\/b><\/p>\n<p>We&#8217;ve done the hard work for you\u2014build awesome reviews today for in-person, remote, and hybrid teams.<\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/performance_review_template.pdf\" data-id=\"69d02bef1eefb\" id=\"69d02bef1eefb\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d02bef1eefb.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the template<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Free template: Build your own employee reviews<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d02bef1eefb.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Thanks and happy reading!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><\/span><\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\"><a id=\"what\"><\/a><br \/>\nWhat is a performance review?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A <\/span><span style=\"font-weight: 400;\">performance review<\/span><span style=\"font-weight: 400;\"> is essentially a structured assessment in which a manager or key stakeholder assesses an <\/span><span style=\"font-weight: 400;\">employee\u2019s performance<\/span><span style=\"font-weight: 400;\"> at work. You may also hear a <\/span><span style=\"font-weight: 400;\">performance review <\/span><span style=\"font-weight: 400;\">referred to as a <\/span><span style=\"font-weight: 400;\">performance evaluation<\/span><span style=\"font-weight: 400;\"> or a <\/span><span style=\"font-weight: 400;\">performance appraisal.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Its purpose is to provide a way for you to identify an employee\u2019s strengths and weaknesses, provide feedback, and help them to set goals for the future.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the past, it was common for businesses to conduct <\/span><span style=\"font-weight: 400;\"><strong>annual<\/strong> performance reviews<\/span><span style=\"font-weight: 400;\"> for all employees. However, an increasing number of companies are shifting towards a system that provides employees with <\/span><span style=\"font-weight: 400;\">constructive feedback<\/span><span style=\"font-weight: 400;\"> on a more regular basis.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today, employers will often organize monthly or weekly <\/span><span style=\"font-weight: 400;\">check-ins<\/span><span style=\"font-weight: 400;\"> with employees as a more casual approach that emphasizes a <\/span><span style=\"font-weight: 400;\">company culture<\/span><span style=\"font-weight: 400;\"> of constant feedback and improvement.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In today\u2019s remote work-culture, <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/communication-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">communications solutions<\/a> make this style of performance review pretty simple, with integrated phone, video, messaging, and other collaboration features like task management and file sharing. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">One example of these tools is <a href=\"https:\/\/www.ringcentral.com\/rcapp.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral&#8217;s desktop and mobile app<\/a>\u2014here&#8217;s a quick look at how an &#8220;anywhere workspace&#8221; like this works:<\/span><\/p>\n<div class=\"rc_custom_video\"><a class=\"rc_custom_video__link\" href=\"https:\/\/www.youtu.be\/9xaL89hYeFs\">\n\t\t            <picture><source srcset=\"https:\/\/i.ytimg.com\/vi_webp\/9xaL89hYeFs\/maxresdefault.webp\" type=\"image\/webp\"><img decoding=\"async\" class=\"rc_custom_video__media\" src=\"https:\/\/i.ytimg.com\/vi\/9xaL89hYeFs\/maxresdefault.jpg\" alt=\"\">\n\t\t            <\/picture>\n\t\t        <\/a><br \/>\n\t\t        <button class=\"rc_custom_video__button\" aria-label=\"Play video\"><svg width=\"68\" height=\"48\" viewBox=\"0 0 68 48\"><path class=\"rc_custom_video__button-shape\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"><\/path><path class=\"rc_custom_video__button-icon\" d=\"M 45,24 27,14 27,34\"><\/path><\/svg><br \/>\n\t\t        <\/button>\n\t\t    <\/div>\n<p><span style=\"font-weight: 400;\">With more and more distributed and hybrid teams, having a tool or app like this can help managers bridge the in-office communications gap and stay connected to all of their team members, no matter where they are.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"why\"><\/a><br \/>\nWhy is a performance review process important?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When done right, a <\/span><span style=\"font-weight: 400;\">performance management system <\/span><span style=\"font-weight: 400;\">has many benefits for both employees <\/span><i><span style=\"font-weight: 400;\">and<\/span><\/i><span style=\"font-weight: 400;\"> managers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After an effective <\/span><span style=\"font-weight: 400;\">performance review,<\/span><span style=\"font-weight: 400;\"> employees will understand:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What they\u2019re doing right and where their strengths lie<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00a0<\/span><span style=\"font-weight: 400;\">Areas of improvement\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Their specific job duties and how their work contributes to and aligns with wider <\/span><span style=\"font-weight: 400;\">business goals<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A <\/span><span style=\"font-weight: 400;\">performance evaluation<\/span><span style=\"font-weight: 400;\"> facilitates a setting where an employee can ask questions, raise concerns, or provide feedback to their manager or employer. This contributes to an open and honest environment and encourages better <\/span><span style=\"font-weight: 400;\">workplace communication<\/span><span style=\"font-weight: 400;\">. Moreover, the performance review aims at motivating employees to enhance their skills and set <\/span><span style=\"font-weight: 400;\">career development<\/span><span style=\"font-weight: 400;\"> objectives.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For team managers, <\/span><span style=\"font-weight: 400;\">performance management<\/span><span style=\"font-weight: 400;\"> can be equally as enlightening and beneficial. <\/span><span style=\"font-weight: 400;\">Performance reviews<\/span><span style=\"font-weight: 400;\"> enable business leaders to:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Communicate expectations and hold employees accountable for their responsibilities.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Address issues before they escalate and become costly to the business.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recognize high-performing employees and reward them accordingly; this also provides staff members with an incentive to do well in the future.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Foster <\/span><span style=\"font-weight: 400;\">employee engagement<\/span><span style=\"font-weight: 400;\"> and <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/effective-teamwork-skills\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">teamwork<\/span><\/a><span style=\"font-weight: 400;\">, leading to better performance and growth.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.beckershospitalreview.com\/legal-regulatory-issues\/a-performance-management-framework-for-healthcare.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-46222\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/01\/performance-review-framework-example.png\" alt=\"performance review framework example\" width=\"800\" height=\"469\" \/><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">Annual performance reviews<\/span><span style=\"font-weight: 400;\"> or continuous feedback?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Traditional annual<\/span><span style=\"font-weight: 400;\"> performance management systems<\/span><span style=\"font-weight: 400;\"> are typically focused on analyzing past performance and identifying top-down goals and <\/span><span style=\"font-weight: 400;\">metrics<\/span><span style=\"font-weight: 400;\"> for future direction. Usually, this type of employee review is led by human resources leaders, and feedback is limited to manager ratings. While this may still work for some business models, it\u2019s not for everyone.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Modern, forward-thinking businesses are increasingly adopting a continuous feedback philosophy when it comes to <\/span><span style=\"font-weight: 400;\">performance management.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A continuous feedback approach is more likely to focus on future growth and development. It involves frequent <\/span><span style=\"font-weight: 400;\">follow-up<\/span><span style=\"font-weight: 400;\"> reviews based on multi-rater feedback. Regular<\/span><span style=\"font-weight: 400;\"> individual performance<\/span><span style=\"font-weight: 400;\"> feedback throughout the year allows business leaders to maximize employee potential with shared goals and <\/span><span style=\"font-weight: 400;\">performance improvement plans.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"management\"><\/a><br \/>\nPerformance management for distributed teams<\/span><\/h2>\n<p><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/remote-management\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Remote performance management<\/span><\/a><span style=\"font-weight: 400;\"> can be challenging. Asynchronous communication, different time zones, and a lack of company culture make it difficult to track and review employee performance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/unified-communication-platforms\/\" target=\"_blank\" rel=\"noopener noreferrer\">unified communications as a service (UCaaS) platform<\/a> <\/span><span style=\"font-weight: 400;\">makes staying in touch easy, whether your employees are temporarily distributed<\/span><span style=\"font-weight: 400;\"> or your business has shifted to remote work permanently.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, with the RingCentral app, your team gets a plethora of different communication channels in one place. They can message each other, participate in <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/virtual-meeting-tools\" target=\"_blank\" rel=\"noopener noreferrer\">video meetings<\/a>, and even manage tasks from their mobile devices:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-45695\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/ringcentral-app-for-real-estate-new.png\" alt=\"new task in ringcentral app\" width=\"1000\" height=\"539\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Are you considering transforming your <\/span><span style=\"font-weight: 400;\">performance review<\/span><span style=\"font-weight: 400;\"> process this year? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s look at five tips to help you carry out effective employee assessment and take your team to the next level.<\/span><\/p>\n<hr \/>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udd79\ufe0f<\/span> Get a hands-on look at how RingCentral works by booking a product tour:<\/p>\n<p class=\"p1\"><button data-href=\"#leadform-popup\" class=\"js-open-popup-activator btn primary\" >Choose a time<\/button><\/p>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udcb0<\/span> You can also <a href=\"https:\/\/ringcentral.valuestoryapp.com\/roi-calculator\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"s2\"><b>use this calculator<\/b><\/span><\/a><b> <\/b>to see roughly how much your business could save by using RingCentral to support your team&#8217;s communication with each other, clients, freelancers, and more.<\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\"><a id=\"five\"><\/a><br \/>\n5 tips for more effective employee assessment<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">1. Have a face-to-face conversation<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Communicate performance ratings face-to-face. With more and more people turning to <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\"> out of necessity or preference, in-person meetings aren\u2019t always possible for many businesses.<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/remote-work-playbook.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-42200\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/490719603-WFH-Remote-Work-Playbook-banner-image-1380x490-blog-695x247-1.png\" alt=\"\" width=\"695\" height=\"247\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Speaking to someone <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/one-on-one-meeting\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">one-on-one<\/span><\/a><span style=\"font-weight: 400;\"> in real time is key to effective communication. There are plenty of<\/span><span style=\"font-weight: 400;\"> scenarios where a video meeting is better than a phone call<\/span><span style=\"font-weight: 400;\">, and conducting a <\/span><span style=\"font-weight: 400;\">performance appraisal<\/span><span style=\"font-weight: 400;\"> is definitely one of them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you can, set up an <\/span><span style=\"font-weight: 400;\">HD video chat<\/span><span style=\"font-weight: 400;\"> to have the conversation face-to-face. This approach prevents miscommunication and allows for discussion and feedback to take place.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some video conferencing platforms, like the RingCentral app, seamlessly integrates with both Microsoft Outlook and <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/google-calendar-hacks\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Google Calendar<\/span><\/a><span style=\"font-weight: 400;\"> to make sure you never miss a meeting\u2014the meeting link even gets generated automatically in the invite for you:<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/apps\/ringcentral-for-google-calendar\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-43748\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/09\/google-calendars-integration-with-ringcentral-e1603998152402.png\" alt=\"google calendar's integration with ringcentral\" width=\"900\" height=\"592\" \/><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">2. Be prepared<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Performance management<\/span><span style=\"font-weight: 400;\"> can be a daunting task, and it pays to be prepared. <\/span><span style=\"font-weight: 400;\">Here are a few ways to stay organized before, during, and after a review:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Take notes<\/span><\/li>\n<li><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ways-to-use-free-file-sharing-in-your-ringcentral-app\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Share files or documents<\/span><\/a> with your employee so they can follow along with you in a performance rubric or outline<\/li>\n<li><span style=\"font-weight: 400;\">Create tasks for your employee (and yourself!) to keep everyone accountable after the performance review<\/span><\/li>\n<\/ul>\n<p>Fun fact: You can do all three of these things in the RingCentral app (which also has video conferencing, messaging, and phone calling built in, if you remember). You can open up a note\u2014and save it right in a conversation with your employee:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-45972\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/01\/writing-a-note-in-ringcentral-app-e1609777819548.png\" alt=\"writing a note in ringcentral app\" width=\"850\" height=\"491\" \/><\/p>\n<p>And upload files to a team chat&#8230;<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44137\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/03\/drag-files-GIF.gif\" alt=\"drag files in ringcentral app\" width=\"800\" height=\"633\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Ideally, your employees should have access to assessment criteria and requirements so they can reference these whenever they need to. Here are some tools and practices you can follow to make sure your <\/span><span style=\"font-weight: 400;\">performance appraisals<\/span><span style=\"font-weight: 400;\"> run smoothly.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Use a performance review template<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Employee assessment can be a daunting task, particularly when carried out just once a year. Using a <\/span><span style=\"font-weight: 400;\">performance review<\/span> <span style=\"font-weight: 400;\">template <\/span><span style=\"font-weight: 400;\">can help you to carry out productive two-way conversations and mitigate the issues of employees feeling scrutinized.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Templates<\/span><span style=\"font-weight: 400;\"> provide you with an idea of key <\/span><span style=\"font-weight: 400;\">measurable metrics<\/span><span style=\"font-weight: 400;\"> and indicators to use in your review. These can always be adapted to your particular needs.<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Performance review phrases and questions<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Read through some <\/span><a href=\"https:\/\/www.indeed.com\/career-advice\/career-development\/performance-review-phrases#:~:text=Here%20are%20some%20phrases%20that%20may%20help%20you%20recognize%20your,work%20processes%20by%20doing%20xx%E2%80%9D\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">key performance assessment phrases and questions<\/span><\/a><span style=\"font-weight: 400;\"> to help you articulate your feedback to <\/span><span style=\"font-weight: 400;\">direct reports<\/span><span style=\"font-weight: 400;\">. You must provide feedback using clear and positive language to ensure the review is goal-focused and productive. Be specific, and ensure your feedback provides solutions and next steps to help the employee grow.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Send out a self-assessment\u00a0<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Before their <\/span><span style=\"font-weight: 400;\">next performance review<\/span><span style=\"font-weight: 400;\">, send out a self-assessment form. <\/span><span style=\"font-weight: 400;\">Self-evaluation<\/span><span style=\"font-weight: 400;\"> forms provide employees with an opportunity to reflect on their strengths, weaknesses, and <\/span><span style=\"font-weight: 400;\">overall performance.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They also reveal how the employee sees themselves as part of the team and highlights any discrepancies in your <\/span><span style=\"font-weight: 400;\">leadership skills<\/span><span style=\"font-weight: 400;\">. Armed with these employee insights, you can head into the <\/span><span style=\"font-weight: 400;\">performance review<\/span><span style=\"font-weight: 400;\"> knowing how to approach and motivate the employee.\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">Consider 360-<\/span><span style=\"font-weight: 400;\">degree feedback<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">360-degree feedback refers to the process of <\/span><span style=\"font-weight: 400;\">collecting and implementing feedback<\/span><span style=\"font-weight: 400;\"> from managers, peers, junior staff members, and often <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/customer-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">customer feedback<\/span><\/a><span style=\"font-weight: 400;\">, too. Self-assessment is also part of this process, which results in a complete overview of an employee\u2019s strengths, weaknesses, and improvement opportunities.<\/span><\/p>\n<p><a href=\"https:\/\/www.digitalhrtech.com\/360-degree-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-46223\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/01\/360-degree-performance-review-feedback.png\" alt=\"360 degree performance review feedback\" width=\"1024\" height=\"742\" \/><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">3. Provide employees with regular <\/span><span style=\"font-weight: 400;\">constructive feedback<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Regardless of whether you hold official <\/span><span style=\"font-weight: 400;\">performance reviews<\/span><span style=\"font-weight: 400;\"> once or twice a year, feedback shouldn\u2019t be limited to these occasions. It\u2019s important that you provide employees with <\/span><span style=\"font-weight: 400;\">regular feedback<\/span> <span style=\"font-weight: 400;\">throughout the year.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This involves keeping track of<\/span> <span style=\"font-weight: 400;\">team members<\/span><span style=\"font-weight: 400;\">\u2019 performance so that you have an accurate and fair understanding of their <\/span><i><span style=\"font-weight: 400;\">overall performance<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"> Having regular communication with employees builds a more open and honest work environment. Plus, this provides you with an opportunity to recognize issues, address them, and prevent future mistakes or bad behavior from occurring.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t just focus on <\/span><span style=\"font-weight: 400;\">negative feedback though<\/span><span style=\"font-weight: 400;\">. Focusing too heavily on an employee\u2019s weaknesses can <\/span><a href=\"https:\/\/www.cio.com\/article\/3040510\/how-to-improve-employee-performance-by-focusing-on-strengths.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">cause their performance to decline by 27%<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s <em>not<\/em> to say that you can&#8217;t provide critique when they&#8217;re missing the mark. This is the hard thing about being a manager\u2014you have to be able to help your team understand where they can improve, without completely shattering their ego.\u00a0<\/span><\/p>\n<p>Obviously, everyone has a different management style and you might have even had a manager who didn&#8217;t care at all about &#8220;feelings.&#8221; Which could be fine! Different employees respond differently to positive and negative critique\u2014your job as a manager is to figure out which one will help you get the most out of your employees.<\/p>\n<p><span style=\"font-weight: 400;\">Hey, no one said this job was easy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And to throw another fun challenge into this situation, there&#8217;s the whole remote work scenario. Providing consistent feedback can be especially challenging among dispersed or remote teams! When you&#8217;re part of a distributed team, you can&#8217;t sit in a room with someone and read their body language and subtle shifts in tone and behavior during a performance review.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s why it&#8217;s so important to have an integrated communications platform. Nothing will truly replace that feeling of being in the same physical space as someone\u2014but you can get pretty darn close. If you can have<\/span><span style=\"font-weight: 400;\"> HD video conferencing, team messaging, and voice calls, that will give you options for communicating with your team members<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>And you may end up finding that some teammates respond better anyway on video, while others who are more introverted might prefer messaging instead.<\/p>\n<h3><span style=\"font-weight: 400;\">4. Honesty is the best policy<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We\u2019ve all told a little white lie at some point. In some situations, honesty might <\/span><i><span style=\"font-weight: 400;\">not <\/span><\/i><span style=\"font-weight: 400;\">be the best policy. When it comes to <\/span><span style=\"font-weight: 400;\">performance reviews<\/span><span style=\"font-weight: 400;\">, it is.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you know an employee isn\u2019t performing as well as they should, don\u2019t tiptoe around the subject. Be upfront and honest, and help them to come up with an improvement plan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the same way, recognize their strengths and acknowledge them. When managers can name their strengths, 71% of employees feel <\/span><a href=\"https:\/\/blog.clearcompany.com\/ignore-these-performance-management-stats-at-your-own-risk#:~:text=Consistent%20Performance%20Management%20Statistics%3A,and%2038%25%20above%20average%20productivity.\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">more engaged and energized<\/span><\/a><span style=\"font-weight: 400;\"> by their work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Holding regular check-ins can help you to build an open and honest relationship with employees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Set up a weekly or biweekly video chat, phone call, or simply message your team to stay connected. <\/span><span style=\"font-weight: 400;\">Regular communication<\/span><span style=\"font-weight: 400;\"> is key to breaking down ego barriers and fostering an environment where employees are comfortable receiving feedback\u2014even if some of it is negative.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">5. Set the right goals<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Employee goals<\/span><span style=\"font-weight: 400;\"> are a key outcome of <\/span><span style=\"font-weight: 400;\">performance evaluations<\/span><span style=\"font-weight: 400;\">. Effective goals should be SMART (Specific, Measurable, Attainable, Relevant, and Time Based). Moreover, they should be tracked and updated regularly. Once you\u2019ve set goals with the employee, you should organize regular meetings to check-in and offer support where needed.<\/span><\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p><a href=\"https:\/\/www.ringcentral.com\/video\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Video<\/a> is a handy tool for virtual team managers to meet with employees face-to-face. Simply by being able to see the emotion on your face, employees will feel more comfortable talking about their goals, progress, and any challenges they\u2019ve come up against. Regular communication prevents employee <span style=\"font-weight: 400;\">burnout<\/span><span style=\"font-weight: 400;\"> and improves motivation.<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">No matter which <\/span><span style=\"font-weight: 400;\">performance management <\/span><span style=\"font-weight: 400;\">methodology you implement in your business, an effective <\/span><a href=\"https:\/\/www.performyard.com\/articles\/high-performance-management\"><span style=\"font-weight: 400;\">performance review<\/span><\/a><span style=\"font-weight: 400;\"> should motivate employees, boost engagement, and facilitate continual development in the workplace.<br \/>\n<a href=\"https:\/\/ringcentral.valuestoryapp.com\/remote-readiness\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-48171\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/01\/Remote-work.png\" alt=\"remote work readiness quiz\" width=\"1000\" height=\"440\" \/><\/a><br \/>\n<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Make sure your performance reviews help both staff and your business<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Performance reviews aren\u2019t a box ticking exercise. Get them right and they foster trust, employee engagement, and\u2014ultimately\u2014improved business performance. To make sure you get the most out of reviews, you must be honest, set the right goals, and always shoot for constructive feedback.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this age of distributed teams, too, having the right communication solutions is also key to performance reviews. With a platform like RingCentral Office, you can still perform reviews face-to-face, and ensure that both you and your employees can communicate clearly and easily.\u00a0\u00a0\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It&#8217;s not the most comfortable thing to do in the world, but performance management is an essential part of every business. Why? Because effective performance reviews will not only empower your employees to improve their skills, but also motivate them to knock their goals out of the park. (Conversely, ineffective performance reviews can leave employees &#8230;<\/p>\n","protected":false},"author":29,"featured_media":46224,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[],"class_list":["post-46218","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 performance review tips that work\u2014even for remote teams | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Learn how to conduct effective performance reviews, including a template to help you get started, and tips for adapting the review for a remote team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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