{"id":45982,"date":"2021-01-04T20:45:31","date_gmt":"2021-01-04T20:45:31","guid":{"rendered":"\/us\/en\/blog\/?p=45982"},"modified":"2025-03-13T07:24:37","modified_gmt":"2025-03-13T14:24:37","slug":"sales-collaboration","status":"publish","type":"post","link":"\/us\/en\/blog\/sales-collaboration\/","title":{"rendered":"Notes on sales collaboration (from a regular sales collaborator)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Disjointed team meetings. Vetting leads. Maintaining customer relationships. These are all common challenges sales teams encounter regularly. And if left unaddressed, sales and morale can plateau\u2014or worse\u2014drastically decline.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So what should a sales team do?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Healthy sales collaboration is the key to fixing sales slumps or team issues. By focusing on collaboration, your team can unravel problems and make room for more wins.\u00a0<\/span><\/p>\n<p><b>In this post, we cover:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"#anatomy\"><span style=\"font-weight: 400;\">The anatomy of a sales team<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#what\"><span style=\"font-weight: 400;\">What does sales collaboration look like?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#three\"><span style=\"font-weight: 400;\">3 ways your team can start selling more\u2014together<\/span><\/a><\/li>\n<\/ul>\n<hr \/>\n<p class=\"p1\">Up your sales productivity game and close more deals with these free cold outreach scripts. \u260e\ufe0f<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/cold_calling_scripts_playbook.pdf\" data-id=\"69e2b1f980925\" id=\"69e2b1f980925\">\n\t\t<button tabindex=\"on\"  on=\"tap:69e2b1f980925.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Start getting more leads<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Don't just prospect. Close the deal. Add these prospecting templates to your arsenal. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get them now\">Get them now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69e2b1f980925.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\"><a id=\"anatomy\"><\/a><br \/>\nThe anatomy of a sales team<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Sales teams come in all shapes and sizes. The question is, what structure is best for your business?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Industry, product, and demand are three significant factors that influence a sales organization\u2019s structure\u2014that, and the resources available, like funding, to a business. As a result, sales teams can get complicated quickly, no matter the size of your company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For a sales team to be successful and to collaborate well, it\u2019s important to understand <\/span><i><span style=\"font-weight: 400;\">how<\/span><\/i><span style=\"font-weight: 400;\"> a sales team is supposed to function. If sales reps are confused about their role or responsibilities, it can cause core problems that impact your business\u2019s bottom line, customer relationships, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s break down the most common roles found across sales organizations. Keep in mind that depending on your company\u2019s size, some of these roles may be blended.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Account executive<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The role of an account executive (AE) is the core of any strong sales organization. AEs are responsible for managing relationships with customers and closing deals with new customers. Think of AEs as a sales team\u2019s worker bees.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Sales development representative<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Sales development representatives are responsible for lead generation and scouting high-quality prospects rather than closing deals. Depending on the size of your company, this role may be combined with the account executive role.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Hiring manager<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This role speaks for itself; hiring managers oversee the hiring process. They look for certain traits, experience, and qualities in candidates to help managers and directors build prosperous teams. This is another role that may default to your sales director or manager if your team is on the smaller side.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Customer service representative<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Another straightforward yet critical role for not just a strong sales team but a strong company, in general, is the role of a customer service representative. Customer service representatives are responsible for keeping customers or clients happy. They help with a variety of tasks, from handling customer complaints and issues to providing customers with things like product and service information.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Account director or sales director<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Account directors oversee the team as a whole. They are responsible for making sure every member of the team is on target to meet goals and that everyone has the resources they need to do their best work.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Sales trainer<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The role of a sales trainer is arguably just as important as account executives or customer service representatives. For your team to move forward, grow, and learn new skills, they must have the proper training. Sales trainers ensure the team as a whole is getting the education and coaching they need to succeed in their role on the sales team.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we mentioned earlier, this structure isn\u2019t rigid and typically looks different depending on your company size and industry. However, it\u2019s vital to make sure these responsibilities are filled in some capacity. Each of these six roles holds a unique value that, when collaborating properly together, creates a high-functioning team.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"what\"><\/a><br \/>\nWhat does sales collaboration look like?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Collaborative selling starts with a team that\u2019s on the same page from top to bottom.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve covered the basics of what a typical sales team entails. Now, let\u2019s look at what makes for a collaborative sales team.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Emphasis on continuous learning<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In the sales world, a major part of growing and consistently producing high results involves continuous learning. Sales reps that are naturally curious and want to learn ways in which they can up their performance will ultimately make for a successful team.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sales teams that focus on education see improvements across performance, such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Finding solutions to problems quicker<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Understanding their customer\u2019s point of view on a holistic level\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sharpening their skills<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Improving their product knowledge<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Best of all, there are many ways sales teams can build their skills for the long-term. Exercises like role-playing sales situations, listening as more senior members handle customer interactions, and more help teams build confidence and expertise.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Goal alignment<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A key part of any thriving, collaborative sales team is well-defined, tangible goals. Without goals and targets, it will be difficult for teams to understand what they\u2019re working towards as well as how they should be spending their time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Setting goals can be daunting, but it\u2019s mission-critical. To set goals, consider the SMART framework:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>S<\/b><span style=\"font-weight: 400;\">pecific: Ask your team questions like, \u201cWhat are we trying to accomplish?\u201d \u201cWhy is this important?\u201d These questions will help you get as specific as possible. If you have a clear goal, it\u2019ll be easier to develop steps to achieve it. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>M<\/b><span style=\"font-weight: 400;\">easurable: Establishing measurable goals will help your team track your progress and make adjustments accordingly. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>A<\/b><span style=\"font-weight: 400;\">chievable: Goals must be attainable. While it\u2019s great to shoot for the moon, setting unreachable goals will set your team up for failure and frustration. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>R<\/b><span style=\"font-weight: 400;\">elevant: Make sure your goals are not only relevant to sales but also coincide with other goals as well. Goals can build off one another. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>T<\/b><span style=\"font-weight: 400;\">imely: Lastly, create a timeline for your goals. This keeps your team on track and helps you break your goals into phases, which can reduce overwhelm.\u00a0<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Superb communication skills<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A crucial component of a collaborative team is excellent communication. Without communication, it will be challenging to be productive or to get anything done. Especially with so many teams working remotely for the foreseeable future, having a solid communications system is essential to success.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I engage lots of different sales engineers depending on the complexity of the deal, for example. Sometimes I\u2019ll get mom and pop shop types of customers, like five users, which is easy-peasy. Other times I\u2019ll get a car dealership with six locations across four states, and they need paging systems and a whole lot of other fancy features. These ones, I need to collaborate a lot on!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Things can get complicated quickly depending on the nature of your potential customer&#8217;s business. That makes excellent communication and collaboration skills all the most important.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But as a distributed team, how can you best connect with your coworkers? Communication solutions, like the <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">RingCentral app,<\/span><\/a> <span style=\"font-weight: 400;\">keep the team connected no matter where you\u2019re working. My team talks to each other in many different ways. Some people prefer video conferencing, others like to message each other instead. And no matter what we prefer, we can also use the same app, which helps keep all our files and tasks in one place:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-45695\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/ringcentral-app-for-real-estate-new.png\" alt=\"new task in ringcentral app\" width=\"1000\" height=\"539\" \/><\/p>\n<p><span style=\"font-weight: 400;\"> It&#8217;s great to be able to sell a product that I use every single day. \ud83d\ude09\u00a0<\/span><\/p>\n<div class=\"rc_custom_video\"><a class=\"rc_custom_video__link\" href=\"https:\/\/www.youtu.be\/9xaL89hYeFs\">\n\t\t            <picture><source srcset=\"https:\/\/i.ytimg.com\/vi_webp\/9xaL89hYeFs\/maxresdefault.webp\" type=\"image\/webp\"><img decoding=\"async\" class=\"rc_custom_video__media\" src=\"https:\/\/i.ytimg.com\/vi\/9xaL89hYeFs\/maxresdefault.jpg\" alt=\"\">\n\t\t            <\/picture>\n\t\t        <\/a><br \/>\n\t\t        <button class=\"rc_custom_video__button\" aria-label=\"Play video\"><svg width=\"68\" height=\"48\" viewBox=\"0 0 68 48\"><path class=\"rc_custom_video__button-shape\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"><\/path><path class=\"rc_custom_video__button-icon\" d=\"M 45,24 27,14 27,34\"><\/path><\/svg><br \/>\n\t\t        <\/button>\n\t\t    <\/div>\n<p>&nbsp;<\/p>\n<p>It also helps that there are some genuinely unique and useful features in the RingCentral app that helps me in my day-to-day sales work. For instance, if I&#8217;m on a call with a potential client in the evening but I need to take my kid to practice, I can flip the call from my computer to my cell phone without interrupting the conversation so I can continue chatting away from my desk:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44983\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/switch-devices.png\" alt=\"switch call from video to phone\" width=\"819\" height=\"488\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">Lean on processes<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To be a truly collaborative (and productive!) sales team, you need to have processes in place. Processes make sure the entire team is on the same page and is following the correct protocol for maximum efficiency.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Processes help teams avoid duplicate work, missing tasks, and miscommunication. For sales teams specifically, this means creating a <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/sales-process\/#What%20is%20a%20%E2%80%9Csales%20process%E2%80%9D?%C2%A0\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">sales process<\/span><\/a>:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-45387\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2010\/05\/sales-pipeline-process-e1606318359317.png\" alt=\"sales pipeline process\" width=\"900\" height=\"326\" \/><\/p>\n<p><span style=\"font-weight: 400;\">What are the steps you take to move customers down the <\/span><span style=\"font-weight: 400;\">sales funnel (<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/sales-funnel\/\" target=\"_blank\" rel=\"noopener noreferrer\">learn more about those here<\/a>)?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A sales process can also help your team identify areas for more efficient selling and consistency for both your customers and the team.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"three\"><\/a><br \/>\n3 ways your team can start selling more efficiently, together<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">1. Use the right sales collaboration tools<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The right <a href=\"https:\/\/www.glip.com\/use-case\/collaboration-tools-for-sales-teams\">collaboration tools for sales<\/a> set your team up for long-term success, not just with reaching goals but with your customers, too. Remember, more tools doesn\u2019t mean more productivity. In fact, it can be the opposite.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why choosing a sales collaboration tool that connects your team in various ways in a single platform can take your productivity and sales to new heights.\u00a0<\/span>\u200b<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p>See how <a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/triumph_motorcycles.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Triumph Motorcycles<\/span><\/a><span style=\"font-weight: 400;\">, for example, used a sales collaboration tool to connect over a hundred dealers across the country. (The performance killer they had to get rid of? An outdated phone system.)<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">One particular quote that I enjoyed (from the above Triumph Motorcycles case study) is this one: \u201cIt wasn\u2019t until we started talking with RingCentral that we realized how much we could also benefit from additional services built into the system like SMS, electronic fax, online meetings, a mobile app, and other communication services.&#8221; This was from Brandon Keller, the Operations Manager at Triumph Motorcycles. \u201cThe RingCentral team actually showed us ways we could improve our efficiency and collaboration that we didn\u2019t even know about.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s a perfect testament to the benefits of switching to an <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/unified-communication-platforms\/\" target=\"_blank\" rel=\"noopener noreferrer\">all-in-one communications tool<\/a>, especially if you\u2019re a distributed or hybrid team that&#8217;s juggling timezones.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. Lean on the individual strengths of your sales reps<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Not all of your team members share the same strengths and weaknesses. Where one team member falls short, another may be able to make up for it. That\u2019s the makings of a sales team that can do it all.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Typically, when I get a lead, the first thing I do is reach out to a partner, then I do a <em>great<\/em> deal of discovery (it&#8217;s the most important step of the process for me), and then we get on a call to dig into the questions even more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are we looking at someone who wants our office product or <a href=\"https:\/\/www.ringcentral.com\/contact-center.html\">contact center<\/a>? Because there are different engineers I would need for both. Do they want custom integrations? That&#8217;s another engineer. A complex demo that\u2019s outside of my wheelhouse? I\u2019ll pull an engineer in to help with the demo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Play to the strengths of your team and watch the wins pile up.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. Find solutions to common customer objections<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Every business, no matter the industry, size, or products and services offered, experiences customer objections\u2014or roadblocks that prevent customers from purchasing. Understanding your company\u2019s unique objections is one of the best ways to improve your sales numbers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are several ways your sales team can approach finding these objections:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ask your customers why they decided not to buy.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Audit your website and make sure the language and visuals are clear.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mine product reviews for recurring negative feedback.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Send <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-gather-and-implement-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">feedback forms or surveys<\/span><\/a><span style=\"font-weight: 400;\"> to customers who did purchase so you can always be improving.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Knowing what\u2019s preventing customers from purchasing is one thing, but it\u2019s another to work together as a team to overcome these objections. Once you have a clear understanding of what your team needs to focus on, make a plan, and start breaking down these roadblocks together.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Teamwork really does make the (sales) dream work<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Successful sales collaboration is founded on teams working together toward a shared goal. Without effort from the entire team, it will be an uphill battle to do so.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Improving how your team collaborates, paired with a <\/span><a href=\"https:\/\/www.ringcentral.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">cloud-based communication tool<\/span><\/a><span style=\"font-weight: 400;\">, will streamline productivity and drive more sales.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How does your sales team collaborate to achieve goals?<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Disjointed team meetings. Vetting leads. Maintaining customer relationships. These are all common challenges sales teams encounter regularly. And if left unaddressed, sales and morale can plateau\u2014or worse\u2014drastically decline.\u00a0 So what should a sales team do? Healthy sales collaboration is the key to fixing sales slumps or team issues. By focusing on collaboration, your team can &#8230;<\/p>\n","protected":false},"author":1049,"featured_media":45983,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,43336],"tags":[380],"class_list":["post-45982","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-sales","tag-sales"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Notes on sales collaboration (from a regular sales collaborator) | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Disjointed team meetings. Vetting leads. Maintaining customer relationships. These are all common challenges sales teams encounter regularly. 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