{"id":45970,"date":"2021-01-04T16:38:28","date_gmt":"2021-01-04T16:38:28","guid":{"rendered":"\/us\/en\/blog\/?p=45970"},"modified":"2025-03-13T06:21:38","modified_gmt":"2025-03-13T13:21:38","slug":"one-on-one-meeting","status":"publish","type":"post","link":"\/us\/en\/blog\/one-on-one-meeting\/","title":{"rendered":"How to conduct a one-on-one meeting: A guide for managers"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">One-on-one meetings can be a nerve-wracking experience\u2014for both employees and managers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The spotlight may be on the employee, but you\u2019re the one tasked with guiding the meeting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Great one-on-one meetings don\u2019t always need to be performance reviews or official status reports. In some cases, you may feel like you\u2019ve not had a catch-up with an employee for a while and you want to see how they\u2019re getting on.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this guide, you\u2019ll learn how to conduct an effective one-on-one meeting that leaves both parties feeling listened to and understood.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ll cover:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"#what\"><span style=\"font-weight: 400;\">What is a one-on-one meeting?\u00a0<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#pur\"><span style=\"font-weight: 400;\">What is the purpose of one-on-one meetings?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#howto\"><span style=\"font-weight: 400;\">How to prepare for a one-on-one meeting<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#tools\"><span style=\"font-weight: 400;\">Tools to use for one-on-one meetings with remote employees<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#sample\"><span style=\"font-weight: 400;\">A sample one-on-one meeting template<\/span><\/a><\/li>\n<\/ul>\n<hr \/>\n<p class=\"p1\">Want to grab free meeting agenda templates to help you have more productive meetings? \ud83d\udc47<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/meeting_agenda_templates.pdf\" data-id=\"69e17988f16d5\" id=\"69e17988f16d5\">\n\t\t<button tabindex=\"on\"  on=\"tap:69e17988f16d5.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83c\udf1f Download the templates<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40  Ready for more productive meetings? <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01493\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get them now\">Get them now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69e17988f16d5.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Here's to more organized and productive meetings!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\"><a id=\"what\"><\/a><br \/>\nWhat is a one-on-one meeting?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A one-on-one meeting is a meeting between an employee and their manager or supervisor. In this meeting, your aim as the manager is to better understand the employee and their experience within the company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can do this by asking them the right questions relating to their <\/span><span style=\"font-weight: 400;\">employee experience<\/span><span style=\"font-weight: 400;\"> and offering advice on how you think they can improve their role.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These meetings are vital for communication, job satisfaction, and retention, with many employees choosing to leave a company if they feel there\u2019s a lack of career development. In fact, a survey by Global Talent Monitor found that <\/span><a href=\"https:\/\/www.gartner.com\/smarterwithgartner\/lack-of-career-development-drives-employee-attrition\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">40% of departing employees<\/span><\/a><span style=\"font-weight: 400;\"> list lack of career progression as a dissatisfying factor in their job, and <\/span><span style=\"font-weight: 400;\">42% are passively open to new opportunities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, your role as a manager needs to tackle this. How? By conducting regular one-to-one meetings.<\/span><\/p>\n<p><a href=\"https:\/\/ringcentral.valuestoryapp.com\/meeting-value-calculator\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-48150\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/03\/meetingvaluecalculator.png\" alt=\"meeting value calculator\" width=\"2000\" height=\"880\" \/><\/a><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"pur\"><\/a><br \/>\nWhat is the purpose of one-on-one meetings?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">More often than not, one-on-one meetings are conducted as part of a performance review, which is usually done every quarter or bi-weekly.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In some cases, performance reviews are conducted remotely. So, before you get started, make sure you\u2019ve got access to the right software that will allow you to connect via video with your team. If your team likes to be able to communicate in different ways, like through messaging as well, then you might want to look into a unified, or <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/unified-communication-platforms\/\" target=\"_blank\" rel=\"noopener noreferrer\">all-in-one communication platform<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is different from your typical video conferencing software because these platforms let you do things other than <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/video-call\">video calls<\/a>, like messaging, file sharing, and sometimes even task management. One example is the RingCentral app, which gives you messaging, video, and phone, all in one app:\u00a0<\/span><\/p>\n<div class=\"rc_custom_video\"><a class=\"rc_custom_video__link\" href=\"https:\/\/www.youtu.be\/9xaL89hYeFs\">\n\t\t            <picture><source srcset=\"https:\/\/i.ytimg.com\/vi_webp\/9xaL89hYeFs\/maxresdefault.webp\" type=\"image\/webp\"><img decoding=\"async\" class=\"rc_custom_video__media\" src=\"https:\/\/i.ytimg.com\/vi\/9xaL89hYeFs\/maxresdefault.jpg\" alt=\"\">\n\t\t            <\/picture>\n\t\t        <\/a><br \/>\n\t\t        <button class=\"rc_custom_video__button\" aria-label=\"Play video\"><svg width=\"68\" height=\"48\" viewBox=\"0 0 68 48\"><path class=\"rc_custom_video__button-shape\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"><\/path><path class=\"rc_custom_video__button-icon\" d=\"M 45,24 27,14 27,34\"><\/path><\/svg><br \/>\n\t\t        <\/button>\n\t\t    <\/div>\n<p><span style=\"font-weight: 400;\">There are generally three common ways to hold a 1:1 meeting:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. Video meeting<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/face-to-face-interactions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Face-to-face meetings<\/a> aren\u2019t so literal anymore. For both large corporations and small businesses, face-to-face meetings are sometimes easier to conduct virtually. It saves you from having to travel across the globe or commuting into the office just for a meeting. You can still hold an effective 1:1 meeting over video, as long as you have great HD video software and a good WiFi connection.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Be sure to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use high quality HD video software<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Get a good external microphone or ensure your in-built one is up to scratch<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sit in good lighting with a neutral background\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Take notes during the meeting<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">And don&#8217;t forget to keep your background professional. Some video conferencing apps give you the option of choosing custom backgrounds, and others even have closed captioning for deaf or folks who are hard-of-hearing, making this a better option than traditional phone calls. For instance, <a href=\"https:\/\/www.ringcentral.com\/video\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral has both options<\/a>:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-45823\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/Hero.png\" alt=\"virtual background\" width=\"930\" height=\"700\" \/><\/p>\n<h3><span style=\"font-weight: 400;\">2. Phone call meeting<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A phone call is also another (more old-school, admittedly) way to conduct a 1:1 meeting remotely. Although an in-person meeting is a more natural way to have a conversation, during a phone call you can still communicate your feedback in a clear way. If you have a hybrid team that&#8217;s distributed around the world, then making these international calls can quickly rack up your phone bill.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s why more companies are using <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/voip-technology-primer\/\" target=\"_blank\" rel=\"noopener noreferrer\">VoIP<\/a>, or <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wifi-calling\/\" target=\"_blank\" rel=\"noopener noreferrer\">WiFi calling<\/a>, software instead for their work calls. Not only does this cut out international calling costs, there are also many communication apps that actually have this built in. This means that you can access all your different communication channels in one convenient place, and it also means you get some cool features like being able to switch between a phone and <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/video-call.html\">video call<\/a>\u2014which you can do with <a href=\"https:\/\/www.ringcentral.com\/rcapp.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral&#8217;s app<\/a>:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44978\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/Call-to-Video-GIF.gif\" alt=\"flip from Call to Video\" width=\"375\" height=\"812\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Make sure you:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Have a good connection if you&#8217;re going this route and using <\/span><a href=\"https:\/\/www.ringcentral.com\/solutions\/office\/call.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">cloud-based phone<\/span><\/a><span style=\"font-weight: 400;\"> software<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-take-meeting-notes\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Take notes during the meeting<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ask questions to check whether the employee understands what you\u2019re saying<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Follow up with an email or tasks detailing key points<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">3. Messaging<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you\u2019re in a place where a video or phone call isn\u2019t an option, like a busy cafe with too much background noise for example, it\u2019s possible to hold a 1:1 meeting over a team messaging platform.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/rcapp.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-45696\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/Standup-meeting-in-RingCentral-app-new-e1608217956485.png\" alt=\"team messaging in ringcentral app\" width=\"900\" height=\"591\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Here are some tips for a 1:1 meeting over message:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Pin documents or send files during the meeting<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Follow up with an email<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ask questions to check the employee understands what you\u2019re saying<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">And reviews aren&#8217;t the only purpose of a 1:1 meeting either; it can also let you:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide status updates for goals<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Build a good employee relationship with your manager and reports<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Keep teammates in the loop\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide mutual feedback to help both parties develop<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Address difficult topics, such as a change in job role, in real time<\/span><\/li>\n<\/ul>\n<hr \/>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udd79\ufe0f<\/span> Get a hands-on look at how RingCentral works by booking a product tour:<\/p>\n<p class=\"p1\"><button data-href=\"#leadform-popup\" class=\"js-open-popup-activator btn primary\" >Choose a time<\/button><\/p>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udcb0<\/span> You can also <a href=\"http:\/\/www.ringcentral.com\/roi-calculator\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"s2\"><b>use this calculator<\/b><\/span><\/a><b> <\/b>to see roughly how much your business could save by using RingCentral to support your team&#8217;s communication with each other\u2014and clients.<\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\"><a id=\"howto\"><\/a><br \/>\nHow to prepare for a one-on-one meeting: Tips for managers and supervisors<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Preparation is key when it comes to one-on-one meetings, because when you\u2019re not prepared, it shows! There\u2019s no one to hide behind, and you&#8217;ll want to make the best use of this 1:1 time with your employee.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Generally, one-on-one reviews should be kept to less than 30 minutes to give both sides have a chance to speak, but still make sure that the meeting is held in a concise, efficient way. This should give you enough time at the end to go through any follow-up tasks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is your chance to communicate on a personal level, even if this isn\u2019t typically your management style. Active listening plays a key role here. Don\u2019t just nod along\u2014actually listen and respond to what your employee is saying. Don&#8217;t waste this opportunity to build trust with your employees. As long as you\u2019re honest, they will be too.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To make sure you\u2019re fully prepared for your one-on-one, think about the topics and discussion points you want to cover and meeting questions you want to ask, and build them into your meeting agenda. <\/span><span style=\"font-weight: 400;\">Here are some of the key things to include.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Topics to cover and important meeting questions<\/span><\/h3>\n<h4><span style=\"font-weight: 400;\">1. Performance updates<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">One of the main purposes of a one-on-one meeting is to see how well your employee is doing in their work. Prepare some notes on their performance, including what you think they\u2019re excelling at and what you believe could be improved.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To do this, you may need to analyze their performance. Using tools like RingCentral can help to provide a comprehensive overview, especially if it&#8217;s a customer service role.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Its analytics feature allows you to create reports and dive into <\/span><a href=\"https:\/\/www.ringcentral.com\/contact-center\/features.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">omnichannel analytics<\/span><\/a><span style=\"font-weight: 400;\"> to see how your employee is handling the full customer journey. You can then share the report and bring it to the meeting so you can discuss their performance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But remember, these are performance updates from both parties. You want to find out what motivates your employees, and if there\u2019s anything the company can do to help them increase their productivity to achieve goals.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A manager will typically kick things off by asking \u201cHow\u2019s everything going?\u201d Open-ended questions like this provide a real insight into their thoughts. Then, you can dig deeper into their performance and how they think this could be improved.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Other questions like these can be asked at this stage:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">When do you feel most productive at work?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What could we change to best optimize your day?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What challenges do you face when trying to achieve targets?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">2. Employee experience\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">An employee\u2019s work attitude while at your company is sometimes more telling of the business than it is your employee. This is an important step in ensuring your employee\u2019s well-being.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s more, employee experience is crucial if you want to successfully nudge employees past the onboarding stage and into the flow of working life at the company.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Encourage them to be open and honest about their time at the company so far, including what they would change if they could.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Questions like these can be asked at this stage:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What do you enjoy about working here?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What helps your <\/span><span style=\"font-weight: 400;\">employee engagement<\/span><span style=\"font-weight: 400;\">?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What tasks do you least like to do the most, and why?<\/span><\/li>\n<\/ul>\n<h4><span style=\"font-weight: 400;\">3. Teamwork<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">If your employee\u2019s job role requires a lot of teamwork and collaboration, it\u2019s an important topic to cover in their one-on-one performance review. You should ask each team member the same questions in order to gain a full perspective of the team dynamic, and ensure you\u2019ve got a high-performing team.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ask questions like these:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do you feel comfortable offering feedback to other team members?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What do you like most about working in a team?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Would you appreciate more feedback from your team members?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Communication is often a sticking point when talking about teamwork. If the employee mentions that they find it particularly challenging to interact with the team, think about how you can make this easier.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Solutions like the <\/span><a href=\"https:\/\/www.ringcentral.com\/teams\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">team messaging<\/span><\/a><span style=\"font-weight: 400;\"> feature in RingCentral&#8217;s app can really help to bring the team together. You can build team culture, message everyone in the group (or individually), send files, and assign tasks:<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-45695\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/ringcentral-app-for-real-estate-new.png\" alt=\"new task in ringcentral app\" width=\"1000\" height=\"539\" \/>\u00a0<\/span><\/p>\n<h4><span style=\"font-weight: 400;\">4. Professional development goals and plan<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">This is a great opportunity for employees to tell you which areas of their skill set they\u2019d like to develop further. You can also discuss their long-term goals.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learning should always be encouraged, and if employees want extra training on certain functions within the business, then you should try your best to accommodate that. This is the part where you can also build a plan for their future at the company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Include questions like these:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Is there an area you\u2019d like more training in?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What are some experiences you\u2019d like to gain?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How can we support your career goals?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Here\u2019s an example of how a career development plan might look:<\/span><\/p>\n<p><a href=\"https:\/\/learn.g2.com\/career-development-plan\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-45974\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/01\/career-development-plan.png\" alt=\"career development plan\" width=\"528\" height=\"344\" \/><\/a><\/p>\n<h4><span style=\"font-weight: 400;\">5. Constructive feedback<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Constructive feedback should be offered on both sides. This could include areas where you think they would benefit from further training, pressing issues, or inconsistencies you\u2019ve noticed in their work that they may need help with.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember, though, performance reviews shouldn\u2019t always be about negative feedback and criticism. Try to offer some positive feedback here, too.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Questions like these can be asked at this stage:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What can I do to better support you in your role?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do you think you\u2019re getting the most out of your role?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Do I clearly communicate the company\u2019s mission and values to you?<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\"><a id=\"tools\"><\/a><br \/>\nTools to use for one-on-one meetings with remote employees<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Preparation for a one-to-one meeting goes beyond the topics you wish to cover. You need to think about the meeting itself. Sometimes, feedback is best given face-to-face, in person.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, when that\u2019s not possible\u2014perhaps because of flexible, remote work\u2014a video call is the next best thing. You also need to make notes and keep hold of them for your follow-up meeting. So, here are a couple of tools you may find useful for meetings with remote employees.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">An all-in-one communication solution: <\/span><span style=\"font-weight: 400;\">RingCentral<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This powerful platform is an <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">all-in-one solution<\/span><\/a><span style=\"font-weight: 400;\"> for your meeting needs. It gives you various options depending on how you\u2019d like to conduct your one-on-one meeting.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if a video call is your preferred choice, RingCentral gives you video conferencing with HD audio and video (and lets you record your one-on-ones too). This is a more personal way of talking, and allows you to check-in with your employees no matter where they are in the world. You can also send messages and links through the messaging sidebar, which can be particularly useful when you want to provide resources or further reading.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, if a video call isn\u2019t needed, a phone call or a message might be best for a catch-up. RingCentral has that too, letting you schedule a call through Outlook or Gmail:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-43748\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/09\/google-calendars-integration-with-ringcentral-e1603998152402.png\" alt=\"google calendar's integration with ringcentral\" width=\"900\" height=\"592\" \/><\/p>\n<p><span style=\"font-weight: 400;\"> This can be useful if you\u2019re somewhere with poor lighting or noisy background and you don\u2019t think a video call will suffice. There\u2019s an option for every scenario!<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Taking notes: Evernote (or RingCentral!)<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Taking notes during a one-on-one meeting is recommended. This will allow you to look back at goals set at the end of your meeting and establish agenda items for your next meeting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Evernote allows you to save text, images, and more:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-43737\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/09\/evernote-note-taking-app-e1607716509384.png\" alt=\"evernote note-taking app\" width=\"800\" height=\"510\" \/><\/p>\n<p><span style=\"font-weight: 400;\">But! If you&#8217;re already using RingCentral to host your video (or voice-only) meeting, then you can just stay in the app and take notes in there. Yep, there&#8217;s a notes feature built right in:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-45972\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/01\/writing-a-note-in-ringcentral-app-e1609777819548.png\" alt=\"writing a note in ringcentral app\" width=\"850\" height=\"491\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve taken your notes in the RingCentral app, you can save it and pin it to your messaging thread with your teammate for easy access later. Handy, eh?<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"sample\"><\/a><br \/>\nA sample one-on-one meeting template<\/span><\/h2>\n<table>\n<tbody>\n<tr>\n<td><b>Meeting type, date, and time<\/b><\/p>\n<ul>\n<li><b>Welcome and agenda overview\u00a0<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Include meeting goals, i.e., discuss employee performance and next steps<\/span><\/p>\n<ul>\n<li><b>Manager\u2019s talking points<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Performance updates<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Employee experience<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Team collaboration<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Professional development<\/span><\/li>\n<\/ol>\n<ul>\n<li><b>Employee\u2019s talking points<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Discuss talking point<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Discuss talking point<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Discuss talking point<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Discuss talking point<\/span><\/li>\n<\/ol>\n<ul>\n<li><b>Issues and constructive feedback<\/b><\/li>\n<\/ul>\n<ul>\n<li><b>Next steps and goals<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Focus on skills development and career objectives<\/span><\/p>\n<ul>\n<li><b>Action items for next meeting<\/b><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">You\u2019re ready for your one-on-one meeting!<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Now, you have the tools and direction to create your own <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/meeting-agenda-templates\/\" target=\"_blank\" rel=\"noopener noreferrer\">meeting agenda<\/a>, which is crucially important for conducting one-on-one meetings that are as productive as possible (which is why we recommend writing down topic notes and important issues you want to discuss).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, if you&#8217;re working remotely, make sure you\u2019re using <\/span><a href=\"https:\/\/www.ringcentral.com\/online-meetings\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">high-quality video calling<\/span><\/a><span style=\"font-weight: 400;\">, phone calling, or messaging software so that your one-on-one meeting runs smoothly. And that\u2019s it, you\u2019re ready to go!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One-on-one meetings can be a nerve-wracking experience\u2014for both employees and managers.\u00a0 The spotlight may be on the employee, but you\u2019re the one tasked with guiding the meeting. Great one-on-one meetings don\u2019t always need to be performance reviews or official status reports. In some cases, you may feel like you\u2019ve not had a catch-up with an &#8230;<\/p>\n","protected":false},"author":29,"featured_media":45973,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[],"class_list":["post-45970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to conduct a one-on-one meeting: A guide for managers | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Want to have more productive one-on-one meetings? 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