{"id":45963,"date":"2021-01-04T15:22:21","date_gmt":"2021-01-04T15:22:21","guid":{"rendered":"\/us\/en\/blog\/?p=45963"},"modified":"2025-03-13T06:21:38","modified_gmt":"2025-03-13T13:21:38","slug":"business-continuity-plan-template","status":"publish","type":"post","link":"\/us\/en\/blog\/business-continuity-plan-template\/","title":{"rendered":"Be ready for anything with this business continuity plan template"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A business continuity plan is one of the most important documents that a small business will draw up. Known as a BCP for short, this document outlines how a business will maintain its critical functions in case of disruption.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Despite its importance, <\/span><a href=\"https:\/\/www.sysgroup.com\/resources\/blog\/business-continuity-to-make-you-change-for-the-better\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">75%<\/span><\/a><span style=\"font-weight: 400;\"> of small businesses have no disaster recovery plan objective in place. Considering that an <em>incredible <\/em><\/span><strong><em><a href=\"https:\/\/www.sysgroup.com\/resources\/blog\/business-continuity-to-make-you-change-for-the-better\" target=\"_blank\" rel=\"noopener noreferrer\">93%<\/a><\/em><\/strong><span style=\"font-weight: 400;\"><strong><em> of companies <\/em>without a plan in place go out of business within a year<\/strong> after a major data disaster, this is, to put it lightly, a big problem.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s tempting to think that you won\u2019t encounter any disasters or emergencies, but events like the COVID-19 outbreak have shown that\u2019s not the case. Businesses in every industry, both large and small, have had to call upon their <\/span><a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/credit-counselling-society.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">business continuity plans to survive<\/span><\/a><span style=\"font-weight: 400;\">. Those with remote communication solutions already in place, by and large, have found it much easier to bounce back.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We&#8217;ll show you how to build your own business continuity plan below by using a free template we&#8217;ve created for you\u2014it&#8217;s editable and you can customize it easily. Grab it here and use it to follow along later:<\/span><\/p>\n<hr \/>\n<p class=\"p1\">\u270d\ufe0f Want to start making a plan for your business\u2014just in case? Download this free <strong>business continuity plan template<\/strong>.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/templates\/continuity_plan_template.docx\" data-id=\"69d441d5329e2\" id=\"69d441d5329e2\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d441d5329e2.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get it now<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udea8 Keep your business ready for any emergency with this continuity plan template. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01691\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get the template\">Get the template<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d441d5329e2.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Happy planning! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">With this in mind, it\u2019s vital to have a BCP in place and to understand what kind of emergency events to prepare for. Here are a few examples of possible disruptions that you&#8217;ll need a plan for:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">On-site emergencies, like fires or floods<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Natural disasters<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cyber attacks<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Utility or hardware failures<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Economic downturns<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Supply shortages<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Read on to find out the core elements of a good business continuity plan and how to make sure your small business has the right foundations for any situation. We\u2019ll cover:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"#what\"><span style=\"font-weight: 400;\">What is continuity in a business?<\/span><\/a><\/li>\n<li><a href=\"#whatis\"><span style=\"font-weight: 400;\">What is a business continuity plan template?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#elements\"><span style=\"font-weight: 400;\">The 3 key elements in a business continuity plan template<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#how\"><span style=\"font-weight: 400;\">How do you write a business continuity plan template?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#faq\"><span style=\"font-weight: 400;\">Frequently asked questions<\/span><\/a><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\"><a id=\"what\"><\/a><br \/>\nWhat exactly is continuity in a business?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">All businesses rely on continuity for success. Business continuity is simply the process of maintaining essential business functions at all times, no matter the situation. Achieving this continuity takes <em>a lot<\/em> of planning\u2014<em>and<\/em> the successful execution of those plans should the worst happen.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No matter how small your business is, business continuity planning is one of the most important things you can do to protect it. A good BCP will establish strategic risk-management procedures to be carried out before, during, and after unforeseen disruptions. It should help mitigate the impact of disruptions on your business\u2019s mission-critical services and reduce revenue loss. That way, your business can get back to full functionality quickly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nobody knows the future. Since we cannot anticipate every challenge a business is going to face, any BCP you create needs to be speculative by nature. To draw up a comprehensive BCP, you need to be able to consider a wide range of unpredictable events.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a well thought out business continuity plan in place, your business will be able to allocate budgets appropriately across mission-critical functions and mobilize failover mechanisms when the waters get rough.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\"><a id=\"is\"><\/a><br \/>\nIs business continuity the same as disaster recovery?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The idea of business continuity can sometimes be confused with disaster recovery. But, business continuity and disaster recovery procedures are <em>not<\/em> the same thing\u2014disaster recovery is just <em>one subset of business continuity planning<\/em>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Both processes will help your business plan for continued procedures in times of disaster. A disaster recovery plan is designed to restore a business\u2019s essential functions after a disruption takes place. That could mean restoring IT systems, hardware systems, and other assets with the intention of minimizing downtime and getting operations back to normal quickly.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In contrast, business continuity planning includes efforts to devise a clear plan of action <em>beyond <\/em>just getting your technology back up and running. It includes things like a clear outline of what kinds of processes and operations are at risk, who&#8217;s in charge of keeping the business going, a communications plan, and more. A business continuity plan details the steps that need to be mobilized as soon as unexpected disruption occurs to help businesses run at as close to normal capacity as possible. It might also include risk management and preventive strategies.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"whatis\"><\/a><br \/>\nWhat is a business continuity plan template?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A business continuity plan template helps business continuity managers, small business owners, and IT teams outline their strategies. In other words, it is a framework from which a business continuity plan can be devised.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re not sure how to start your BCP, a template is a great place to start. It will help you identify areas of high impact and plan accordingly. These areas might be:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assets<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Recovery strategy\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assigned personnel\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Scope and objectives<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Operations at risk<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Roles and responsibilities<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There are business continuity templates available for different businesses, across all industries, facing their respective challenges. Some might focus on IT recovery, others on customer operations, and others on transport and logistics.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are lots of plans available online, so identify your particular industry needs and pick one accordingly. If you&#8217;re looking for one, here&#8217;s <\/span><span style=\"font-weight: 400;\">a free business continuity plan template we created for small businesses that want to get a head start on planning. You can grab it here:<\/span><\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"http:\/\/netstorage.ringcentral.com\/templates\/continuity_plan_template.docx\" data-id=\"69d441d532b1f\" id=\"69d441d532b1f\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d441d532b1f.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the template<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udea8 Keep your business ready for any emergency. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01691\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d441d532b1f.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Happy planning! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"elements\"><\/a><br \/>\nThe 3 key elements of a business continuity plan template<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A standard business continuity plan can be broken down into three key elements: <strong>resilience, recovery, and contingency.<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Every one of these elements is essential if you want your BCP to be effective in practice. Let\u2019s take a closer look at each in turn.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. Is your business as resilient as it could be?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">First off, businesses need to give themselves the foundations for resilience. You can increase the resilience of your business by designing potential disaster situations in mind. Be prepared is key to making sure your critical functions and essential infrastructure can withstand a multitude of possible challenges.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Things to keep in mind when planning for resilience:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Staffing rotations<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Data redundancy<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Surplus capacity<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Emergency contacts<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Potential security risks<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Essential equipment<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Alternative facilities<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Investing in software that can see you through a crisis is important, but to really benefit, you need to familiarize yourself with it in advance. This improves resilience as your staff can continue as normal, rather than scrambling to learn something new.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Communications software is particularly vital, as communication is the foundation for all other strategies. For example, having a <\/span><a href=\"https:\/\/www.ringcentral.com\/solutions\/office\/call.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">cloud phone system<\/span><\/a><span style=\"font-weight: 400;\"> in place means that, if your staff suddenly have to change offices or switch to <a href=\"https:\/\/www.ringcentral.com\/2021_state_of_hybrid_work_report.html\" target=\"_blank\" rel=\"noreferrer noopener\">remote or hybrid work<\/a>, they can still work together from anywhere, uninterrupted. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This way, you&#8217;re not completely dependent on landlines or deskphones in your office, and your team can work from both their phones and computers:<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/rcapp.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-45868\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/making-a-call-from-rc-app-1-e1608217860586.png\" alt=\"making a call from rc softphone app\" width=\"900\" height=\"563\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\"> It also means your customers or clients will always know how they can get in touch with you, allowing you to maintain normal business operations as much as possible.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. Is your business set for a quick recovery?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We\u2019ve already talked about how important a business continuity plan is for ensuring a fast recovery after any disruption to your usual day-to-day work. When something goes wrong, you\u2019re going to want to resume full business functionality as soon as possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A rapid recovery means less money lost, less uncertainty, and less disruption and confusion for your customers. To plan for recovery, set recovery time objectives for your different operations and processes. This helps prioritize which operations are the most important and lets you direct your resources accordingly.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Other strategies to consider include creating dedicated recovery teams, sourcing alternative spaces, and making agreements with third-party businesses to help take on a share of operations in times of need.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. Does your business have a contingency plan in place?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Contingency planning is an essential step towards protecting your small business from the worst-case-scenario. It sets procedures in place for a range of possible eventualities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A good contingency plan will mobilize a high chain of command to distribute core responsibilities throughout your organization. When making your contingency plan, consider these essential tasks, and incorporate them into your final document. Important aspects to consider include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Hardware replacement<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Damage assessment<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Alternate site vendors (for assistance)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Leasing emergency office space<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Contacting stakeholders, clients, and customers<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400;\"><a id=\"how\"><\/a><br \/>\nHow do you write a business continuity plan? (Use the free template above!)<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve seen that business continuity planning is important for the security of small businesses. Now it\u2019s time to create the best business continuity plan possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s dive in.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Big-picture planning\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Before doing anything else, you need to step back and think about big-picture planning. You\u2019re going to need to identify the broader scope of your plan to set sensible, appropriate goals. Think about how much detail you should be going into and get the right people in the room.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The aim of continuity planning is a successful outcome, so be clear about what a successful outcome looks like. Remain focused on that vision throughout the planning process. If you\u2019re not sure where to start, work out how <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/remote-ready-business\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">remote ready<\/span><\/a><span style=\"font-weight: 400;\"> you are\u2014almost every business needs to have the ability to work away from the office as one of their goals.<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/remote-readiness\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-45676\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/Banner-Image-for-Blog-Promo.png\" alt=\"Remote Readiness CTA\" width=\"695\" height=\"247\" \/><\/a><\/p>\n<h3><span style=\"font-weight: 400;\">Tag your teammates<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You can\u2019t save your business from an incumbent disaster alone. You\u2019ll need a trustworthy and competent team around you. And that\u2019s true from the very beginning. Bring together a top team of strategists that will work with you long-term to plan, manage, and deliver your continuity plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Luckily, today it\u2019s easier than ever to work collaboratively thanks to all-in-one, internet communications. <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/unified-communication-platforms\/\" target=\"_blank\" rel=\"noopener noreferrer\">There are many<\/a> unified communication platforms out there that <\/span><span style=\"font-weight: 400;\">allow you to message, video, and call your team from anywhere, on any device. Here&#8217;s a quick example of what they tend to look like:<\/span><\/p>\n<div class=\"rc_custom_video\"><a class=\"rc_custom_video__link\" href=\"https:\/\/www.youtu.be\/9xaL89hYeFs\">\n\t\t            <picture><source srcset=\"https:\/\/i.ytimg.com\/vi_webp\/9xaL89hYeFs\/maxresdefault.webp\" type=\"image\/webp\"><img decoding=\"async\" class=\"rc_custom_video__media\" src=\"https:\/\/i.ytimg.com\/vi\/9xaL89hYeFs\/maxresdefault.jpg\" alt=\"\">\n\t\t            <\/picture>\n\t\t        <\/a><br \/>\n\t\t        <button class=\"rc_custom_video__button\" aria-label=\"Play video\"><svg width=\"68\" height=\"48\" viewBox=\"0 0 68 48\"><path class=\"rc_custom_video__button-shape\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"><\/path><path class=\"rc_custom_video__button-icon\" d=\"M 45,24 27,14 27,34\"><\/path><\/svg><br \/>\n\t\t        <\/button>\n\t\t    <\/div>\n<p><span style=\"font-weight: 400;\"> So why not tag your teammates in a group thread? That way it\u2019s simple and easy to keep your team updated from wherever you are with document sharing, check-off tasks, meetings with a click, live collaboration, and integrated apps. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, RingCentral&#8217;s desktop and mobile app lets you do all of these things\u2014in one convenient place. Message your team and create tasks for them right within that conversation<\/span><span style=\"font-weight: 400;\">:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-45695\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/ringcentral-app-for-real-estate-new.png\" alt=\"new task in ringcentral app\" width=\"1000\" height=\"539\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Your business continuity management team will be responsible for implementing and then executing the final plan when the time comes. Scale your team according to the size of your business operations and designate a trusted team leader.\u00a0<\/span><span style=\"font-weight: 400;\">Each team will usually need a:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Business continuity manager<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assistant manager<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Administrative assistant\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These roles should have clear expectations attached and an understanding of what steps they need to take in a crisis. Every team member should have their contact information to ease communication in an emergency situation.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Start planning for critical functions<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">With your team, start formulating the foundations of your business continuity plan. This is when you\u2019ll want to start identifying your business&#8217;s unique, core needs. Make a hierarchy of business functions to decide which processes are the most critical to continued functioning.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A good way to approach this is by asking: which functions would cause the most damage to my company if they collapsed? In other words, what can your organization simply not survive without? For example, if communications are the pillar of your customer service, <\/span><a href=\"https:\/\/www.ringcentral.com\/ccaas.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">CCaaS solutions<\/span><\/a><span style=\"font-weight: 400;\"> can be deployed in minutes and offer built-in business continuity and disaster recovery.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Things like <\/span><a href=\"https:\/\/www.ringcentral.com\/voip-phone-service-for-business.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">VoIP internet calling<\/span><\/a><span style=\"font-weight: 400;\"> for remote communications, or pre-established relationships with off-site third-party resources can be called on in times of need. Having these foundations in place is the best way to guarantee essential services continue no matter what.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider which functions are integral to your business operations, reputation, and revenue. A list of critical functions to consider might look something like this:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Accounting<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Production<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Service and delivery\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sales and marketing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Human resources<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Administration<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Information technology<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Business impact analysis<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Now it\u2019s time for a business impact analysis. You need to undertake a risk assessment covering any challenges that your company will face in case of serious disruption. That means mitigating any conceivable physical, financial, or operational risks to your company.\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A business impact analysis collates these risks so that teams can plan. It involves creating a list of potential risk factors and reviewing each in turn in terms of their potential operational damage.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Possible risk factors include, but aren&#8217;t limited to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Customer dissatisfaction<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Damage to company reputation\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Regulatory fines<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Reduced sales and\/or loss of income<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Data losses<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Equipment damage or theft<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">New business delay or loss<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Injury to staff, customers, and clients<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Plan\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">You\u2019ve put in the groundwork and now it\u2019s time to start planning. Your plan needs to be in-depth and comprehensive to offer maximum impact. This is the time to strategize and decide upon actionable steps your team can take in case of an emergency.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your aim is to prevent, respond, and recover as quickly as possible. Let\u2019s look at some examples of actionable strategies that you could include in your business continuity plan.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Strategies for <\/span><b>prevention<\/b><span style=\"font-weight: 400;\"> are those strategies put in place before any disruption occurs. In other words, preventative strategies anticipate worst-case-scenarios and plan for them in advance. Examples of preventative measures include:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Backup utility providers in case of power outages<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Alternative network resources in case of network failure<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Server and data backups to prevent loss of important data<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">With the outbreak of COVID-19 in 2020, businesses with remote working solutions already in place had at a huge advantage. And if you haven&#8217;t already, then making flexible, online communications part of your business continuity plan is a good move.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure you have a robust communication platform or tool to help you plan for situations in which remote or hybrid working might be necessary with <\/span><a href=\"https:\/\/www.ringcentral.com\/lp\/security-and-reliability.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">secure cloud communication<\/span><\/a><span style=\"font-weight: 400;\">s solutions. This platform should give you <em>multiple<\/em> options in terms of communication channels. Beyond email, how else can your team get in touch with each other? (Team messaging and video conferencing are a few big ones to consider.)\u00a0<\/span><\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p><a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/national-automobile-dealers-association.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">NADA (National Automobile Dealers Association)<\/span><\/a><span style=\"font-weight: 400;\"> did exactly this for their business continuity plan. With the help of RingCentral, NADA was able to transition with ease to remote working solutions as the pandemic hit. Thanks to NADA\u2019s proactive thinking and RingCentral cloud communications, the company did not have to slow down their operations due to the unexpected disruption that hit in 2020.<\/span><\/p>\n<\/div>\n<p><b>Response<\/b><span style=\"font-weight: 400;\"> strategies are mobilized in times of emergency, or sudden, unexpected disruption.\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Instructions for each member of the business continuity team<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Evacuation procedures<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Safety protocols<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Staff member communications\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Strategies for <\/span><b>recovery<\/b><span style=\"font-weight: 400;\"> aim to restore mission-critical business functions after a disruption. This should detail all the actions that need to be taken to keep your business running at a functional level until normal operations can resume.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Train\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">There\u2019s no use having a plan that nobody knows about. Once you and your team members have written up your BCP, it\u2019s time to share it with your employees. Devise a training curriculum to distribute amongst the continuity management team itself, and your business\u2019s wider workforce.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A training curriculum could include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A BCP overview<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Key business goals\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Online orientations<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tactical exercises\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mock emergency training\u00a0<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">Review<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Your plan is almost complete. But don\u2019t fall at the last hurdle. Make sure your BCP goes through a thorough review process. Your needs and requirements will change over time and your plan needs to follow suit.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Review your plan on a regular basis to make sure it&#8217;s up to date with your current business processes, needs, and requirements. Get your BCP team together to review each step in light of any new developments.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you need advice from other folks outside your company, there are business continuity management services that help senior management teams assess their BCPs, identify any gaps, and suggest long-term planning strategies.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"faq\"><\/a><br \/>\nFAQs<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">Why do I need a business continuity plan template?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">All businesses need business continuity plans to provide emergency support when unexpected disruptions occur. Your business might be running fine right now, but it\u2019s impossible to anticipate future times of crisis.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using a business continuity plan template instead of starting from scratch helps you save a ton of valuable time since all you have to do is edit the different sections in the template to fit what your specific business needs.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Do I also need a disaster recovery plan?<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yep. It is always a good idea to pair a business continuity plan with a disaster recovery plan. These two initiatives go hand in hand. A disaster recovery plan is designed to make sure you have critical infrastructure backup in place when disaster strikes. This is key to keeping your business-critical operations running whatever the circumstances may be.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Is my current business continuity plan sufficient?\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A business continuity plan needs to be constantly updated as your business scales, grows, and changes. If you already have a BCP in place, that\u2019s great. However, don\u2019t let it make you complacent. Conduct regular reviews and make updates as necessary to ensure your plan continues to offer maximum support.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A business continuity plan is one of the most important documents that a small business will draw up. Known as a BCP for short, this document outlines how a business will maintain its critical functions in case of disruption.\u00a0 Despite its importance, 75% of small businesses have no disaster recovery plan objective in place. Considering &#8230;<\/p>\n","protected":false},"author":29,"featured_media":45968,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[],"class_list":["post-45963","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Be ready for anything with this business continuity plan template | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Use this free business continuity plan template to start making a plan for keeping your company going in case of emergencies and other disasters.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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