{"id":45951,"date":"2020-12-29T22:21:10","date_gmt":"2020-12-30T06:21:10","guid":{"rendered":"\/us\/en\/blog\/?p=45951"},"modified":"2025-07-02T04:05:21","modified_gmt":"2025-07-02T11:05:21","slug":"10-reasons-you-need-a-mobile-enabled-telehealth-solution","status":"publish","type":"post","link":"\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/","title":{"rendered":"10 reasons you need a mobile-enabled telehealth solution"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Today, it\u2019s no longer enough just to have a telehealth solution. It now must be mobile-enabled, meaning that you can deliver telehealth services anywhere, anytime, on any device.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this post, we\u2019ll explore the top reasons why a connected telehealth solution is critical today. (<\/span><a href=\"https:\/\/www.ringcentral.com\/lp\/covid19-offer.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">RingCentral\u2019s connected telehealth solution is now free to healthcare providers<\/span><\/a><span style=\"font-weight: 400;\">.)<\/span><\/p>\n<h4><b>1. Healthcare providers can work from home<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">In the event of a public healthcare crisis,<\/span>\u00a0<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/can-healthcare-staff-work-from-home\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">some healthcare providers may need to self-isolate<\/span><\/a><span style=\"font-weight: 400;\"> as they wait for test results to confirm they\u2019re healthy. Additionally, some providers might be immunocompromised, and they may need to stay at home for their own safety.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That shouldn\u2019t mean that they can\u2019t work, though. Mobile-enabled telehealth solutions allow them to continue seeing patients virtually. Patients experience continuity of care, while healthcare providers remain productive.<\/span><\/p>\n<h4><b>2. Healthcare providers want a better work-life balance<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Even before the public healthcare crisis in 2020, healthcare providers were leaning toward delivering telehealth through mobile devices. Between 2016 and 2019,<\/span>\u00a0<a href=\"https:\/\/www.healthleadersmedia.com\/welcome-ad?toURL=\/innovation\/telehealth-tops-list-physician-digital-health-adoption-increases\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">telehealth visits doubled<\/span><\/a><span style=\"font-weight: 400;\">, going from 14% to 28%.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The benefits are clear to healthcare providers. They can cut down on their commute time by working from home. Moreover, they can see more patients.<\/span><\/p>\n<h4><b>3. Connected telehealth facilitates care coordination<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Just as it takes a village to raise a child, it also takes a team of healthcare professionals to ensure positive patient outcomes. Even if a patient doesn&#8217;t have complex needs, something as seemingly straightforward as recovery from surgery requires healthcare professionals to work together so that the patient gets better.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telehealth technology allows members of a care team to hold video conferences or chat from wherever they are. They can easily share information about a patient with one another so they can avoid prescribing the wrong medication or preventing other negative outcomes.<\/span><\/p>\n<section class=\"show-demo\">\n<div class=\"title\">\n\t\t\tMobile telehealth security checklist\t\t<\/div>\n<div class=\"flex-container button-container {{ $description ?: 'spacing' }}\">\n<div class=\"flex-container description\">\n<div>\n\t\t\t\t\tKey considerations to keep top of mind when selecting a telehealth solution.\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"button-wrapper\">\n                                            <button onclick=\"window.open('https:\/\/netstorage.ringcentral.com\/documents\/ringcentral_mobile-telehealth-security-checklist.pdf', '_blank'); return false;\" class=\"show-demo-button\" data-dl-name=\"show-demo\" data-dl-element=\"button\" data-dl-additional-info=\"show demo button\" data-no-auto-dl=\"true\">Learn More<\/button>\n                                    <\/div>\n<\/p><\/div>\n<\/section>\n<h4><b>4. Forward triage in the emergency department<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Triage in the emergency department means that a medical professional assesses the severity of a patient\u2019s condition. The public healthcare crisis of 2020 highlighted the importance of a concept known as \u201c<\/span><a href=\"https:\/\/www.nejm.org\/doi\/full\/10.1056\/NEJMp2003539\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">forward triage<\/span><\/a><span style=\"font-weight: 400;\">\u201d\u2014in which the seriousness of a patient\u2019s symptoms can be classified before he or she even sets foot in the hospital.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this case, connected telehealth isn\u2019t just about how the healthcare provider uses mobile-enabled telehealth solutions; it\u2019s about the patient being able to use mobile devices to share information with his or her healthcare provider. With forward triage, a patient could use the webcam on his or her tablet or smartphone to show a healthcare professional his or her symptoms. The healthcare professional would also be able to listen and hear how severe a patient\u2019s symptoms are.<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-45953\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/mobile-telehealth-solution.jpg\" alt=\"Mobile telehealth solution\" width=\"930\" height=\"620\" \/><\/p>\n<h4><b>5. Reducing the threat of contagion<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Here\u2019s another way in which connected telehealth technology can be used within the hospital. Suppose a patient presents with a<\/span>\u00a0<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-healthcare-providers-are-using-telehealth-right-now-8-real-life-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">highly contagious disease<\/span><\/a><span style=\"font-weight: 400;\">. The patient needs care, yet the hospital staff doesn\u2019t want to put themselves or other patients at risk. This patient needs to be isolated.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With mobile-enabled telehealth solutions, the patient could be quarantined with a tablet. A doctor with a tablet could perform a virtual examination, which prevents the spread of the contagion and ensures the patient receives the necessary treatment.<\/span><\/p>\n<h4><b>6. Load balancing<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Sometimes, a public healthcare crisis can affect some regions much more than others. Healthcare providers in less-affected regions can step in to\u00a0<\/span><a href=\"https:\/\/www.healthleadersmedia.com\/innovation\/4-ways-you-havent-thought-about-using-telehealth-during-covid-19-pandemic\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">reduce the burden<\/span><\/a><span style=\"font-weight: 400;\"> on their colleagues in harder-hit areas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Why is this a use case that makes sense for mobile-enabled telehealth solutions? A doctor in South Carolina might be called in to treat a patient in California. The three-hour time difference means that the South Carolina doctor may already be at home when the California patient is available. Being able to deliver telehealth through a phone or tablet means the patient still receives care even when the doctor isn\u2019t at the office.<\/span><\/p>\n<h4><b>7. Specialists can expand their patient roster<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">With telehealth technology, geographical boundaries don\u2019t mean as much as they once did. A specialist who saw patients who lived in and around a particular city can now expand his or her reach.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The mobile-enabled telehealth technology works both ways in this case. Patients can use their mobile devices for virtual appointments with a specialist, and specialists can see patients from their office or the comfort of their home.<\/span><\/p>\n<h4><b>8. Rural patients get better access to healthcare<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">It\u2019s an unfortunate truth that rural patients have less access to healthcare. If you look at the number of physicians per 10,000 people living in the U.S., there are about\u00a0<\/span><a href=\"https:\/\/www.ruralhealthweb.org\/about-nrha\/about-rural-health-care\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">13 doctors for rural patients<\/span><\/a><span style=\"font-weight: 400;\">; for urban patients, there are approximately 31.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Connected telehealth technology can change those statistics. Rural patients can improve their access to a physician through mobile devices, so they no longer have to sacrifice healthcare due to constraints such as distance or budget.<\/span><\/p>\n<h4><b>9. High-risk patients can see doctors virtually<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Patients with compromised immune systems don\u2019t want to sit in waiting rooms, surrounded by other sick patients. They want to\u00a0<\/span><a href=\"https:\/\/www.ringcentral.com\/telehealth\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">access their healthcare providers<\/span><\/a><span style=\"font-weight: 400;\"> without putting their own health on the line.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mobile-enabled telehealth solutions allow high-risk patients to stay home and attend virtual appointments. They reduce their risk of contracting another illness that could make their own condition worse and still get the healthcare they need.<\/span><\/p>\n<h4><b>10. Connected telehealth makes follow-up care easier<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">Follow-up care can be a source of irritation for patients. Perhaps they don\u2019t want to take the time off work, or the doctor\u2019s office is too far. Moreover, they don\u2019t see the need for it\u2014they\u2019re feeling better, so they can go on with their lives.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However,\u00a0<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/5-advantages-of-telehealth-in-patient-recovery\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">when patients avoid follow-up care<\/span><\/a><span style=\"font-weight: 400;\">, they\u2019re more likely to be admitted or readmitted to a hospital. Connected telehealth makes follow-up care easier for patients; they can attend visits in the comfort of their own home, which increases convenience and decreases the costs associated with doctors\u2019 visits.<\/span><\/p>\n<h2><b>RingCentral: connected telehealth for a better healthcare experience<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">RingCentral\u2019s connected telehealth solution makes telehealth easier for patients and doctors alike.\u00a0<\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/healthcare-communications-cloud-phone-systems.html#SFForm?__mscta=2470_85275_7398\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">See how cloud communications can transform your healthcare organization. Request a demo.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today, it\u2019s no longer enough just to have a telehealth solution. It now must be mobile-enabled, meaning that you can deliver telehealth services anywhere, anytime, on any device. In this post, we\u2019ll explore the top reasons why a connected telehealth solution is critical today. (RingCentral\u2019s connected telehealth solution is now free to healthcare providers.) 1. &#8230;<\/p>\n","protected":false},"author":292,"featured_media":45952,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18674,33837],"tags":[29556,1682,29554,29555,29045,29046],"class_list":["post-45951","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare","category-telehealth","tag-connected-telehealth","tag-healthcare","tag-mobile-telehealth","tag-mobile-telehealth-security","tag-telehealth-solution","tag-telehealth-technology"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>10 reasons you need a mobile-enabled telehealth solution | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Level up telehealth with a connected, mobile telehealth solution from RingCentral. Here are 10 reasons why your healthcare organization needs one.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 reasons you need a mobile-enabled telehealth solution\" \/>\n<meta property=\"og:description\" content=\"Level up telehealth with a connected, mobile telehealth solution from RingCentral. Here are 10 reasons why your healthcare organization needs one.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-30T06:21:10+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-02T11:05:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/mobile-telehealth.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lance Mehaffey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lance Mehaffey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/\"},\"author\":{\"name\":\"Lance Mehaffey\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/a6b1815c7d4a150371b61ed482d66f5e\"},\"headline\":\"10 reasons you need a mobile-enabled telehealth solution\",\"datePublished\":\"2020-12-30T06:21:10+00:00\",\"dateModified\":\"2025-07-02T11:05:21+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/\"},\"wordCount\":1040,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/mobile-telehealth.jpg\",\"keywords\":[\"connected telehealth\",\"healthcare\",\"mobile telehealth\",\"mobile telehealth security\",\"telehealth solution\",\"telehealth technology\"],\"articleSection\":[\"Healthcare\",\"Telehealth\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/\",\"name\":\"10 reasons you need a mobile-enabled telehealth solution | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/10-reasons-you-need-a-mobile-enabled-telehealth-solution\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/mobile-telehealth.jpg\",\"datePublished\":\"2020-12-30T06:21:10+00:00\",\"dateModified\":\"2025-07-02T11:05:21+00:00\",\"description\":\"Level up telehealth with a connected, mobile telehealth solution from RingCentral. 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