{"id":45654,"date":"2024-05-28T18:38:30","date_gmt":"2024-05-29T01:38:30","guid":{"rendered":"\/us\/en\/blog\/?p=45654"},"modified":"2025-09-18T21:08:10","modified_gmt":"2025-09-19T04:08:10","slug":"how-to-record-a-phone-call","status":"publish","type":"post","link":"\/us\/en\/blog\/how-to-record-a-phone-call\/","title":{"rendered":"How to record phone calls on any device (iPhone or Android smartphone and desktop)"},"content":{"rendered":"<p><strong>Do you want to know how to record calls on any device and do more besides with the RingCentral mobile and desktop apps? Get started with a free demo.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.ringcentral.com\/view_demo.html\" onclick=\"window.open('https:\/\/www.ringcentral.com\/view_demo.html', '_blank'); return false;\" class=\"shedule-demo-button\">Click here for help<\/a><\/span><\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">Knowing how to record a phone call is a necessity for your staff. There are many reasons why you might want to record a conversation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You might record calls for <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-virtual-training\/\"><span style=\"font-weight: 400;\">training purposes<\/span><\/a><span style=\"font-weight: 400;\">. You might want to pull exact quotes from your conversation for an article or case study. Or maybe you just don\u2019t trust yourself to <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-take-meeting-notes\/\"><span style=\"font-weight: 400;\">take great notes<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a company that specializes in making business communications seamless, we know that recording a phone call is something that regularly happens in the workplace\u2014but that doesn\u2019t always mean it\u2019s intuitive for everyone to know <\/span><span style=\"font-weight: 400;\">how to record a phone conversation<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It can be a bit of a headache to figure out <\/span><span style=\"font-weight: 400;\">how to record a phone call on your smartphone or computer<\/span><span style=\"font-weight: 400;\"> since it\u2019s not always a built-in function on the relevant operating systems. In fact, you\u2019ll need a call-recording app for your cell phone in order to get the job done.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So,\u00a0 we\u2019re going to answer\u00a0 \u201c<\/span><span style=\"font-weight: 400;\">How do you record your phone call<\/span><span style=\"font-weight: 400;\"> on your smartphone or computer?\u201d If you\u2019re short on time and want to jump to the option you need, here\u2019s what our guide will cover:<\/span><\/p>\n<ul>\n<li><a href=\"#legally\">How to record phone calls legally<\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#record\"><span style=\"font-weight: 400;\">How to record phone calls on iPhone<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#android\"><span style=\"font-weight: 400;\">How to record phone calls on Android devices<\/span><\/a><\/li>\n<li><a href=\"#computer\">How to record phone calls on your computer<\/a><\/li>\n<li><a href=\"#things\"><span style=\"font-weight: 400;\">Things to consider before you record a professional call<\/span><\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Ready to dive into recording your calls? Here are the <\/span><span style=\"font-weight: 400;\">best apps for recording phone calls<\/span><span style=\"font-weight: 400;\"> on smartphones (iOS and Android) and desktop computers.<\/span><\/p>\n<hr \/>\n<p class=\"p1\">\ud83d\udcde <span style=\"font-weight: 400;\">Did you know you can leverage AI for smarter conversations and happier customers?<\/span>.<\/p>\n<p class=\"p1\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.ringcentral.com\/ebook\/smarter-conversations-happier-customers.html\" onclick=\"window.open('https:\/\/www.ringcentral.com\/ebook\/smarter-conversations-happier-customers.html', '_blank'); return false;\" class=\"shedule-demo-button\">Learn more<\/a><\/span><\/p>\n<hr \/>\n<h2 class=\"heading h2\"><a id=\"legally\"><\/a><strong>How to record phone calls legally\u00a0<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Before we get on to explaining the mechanics of how to record cell phone calls or calls on your computer, it\u2019s important to consider the legalities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Under federal law, one party must provide their consent before you can legally record a call. This is known as one-party consent. So, you need to be part of the recorded conversation, or have been given permission to record the conversation by at least one other person in that conversation. Otherwise, recording a phone call can be viewed as wiretapping or illegal eavesdropping.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Federal law isn\u2019t your only consideration, either. Some states\u2014such as California\u2014demand the consent of all people involved in a conversation before it can be recorded. That\u2019s why many companies include disclaimers at the start of calls along the lines of; \u201cthis call may be recorded for training and compliance purposes.\u201d<\/span><\/p>\n<p>If you\u2019re in any doubt as to what applies to your business, have a look at your <a href=\"https:\/\/recordinglaw.com\/united-states-recording-laws\/\">state laws<\/a>.<\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"record\"><\/a><br \/>\n<strong>How to record phone calls on an iPhone<\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Wondering<\/span> <span style=\"font-weight: 400;\">how to record a phone conversation on an iPhone or other Apple device? It might seem like a challenge, but it can be simple\u2014and even automatic\u2014to record your professional calls\u2014no need for a separate voice recorder or recording device.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With these four recording options, it\u2019s easy to record your calls so you can always refer back to them later:<\/span><\/p>\n<h3 class=\"heading h3\"><strong>1. How to record a cell phone call with the RingCentral app<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">One of the easiest ways to record a phone call on an iPhone is by using the RingCentral app.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral is a cloud phone system and communications platform based on Voice over Internet Protocol (VoIP) technology. It boasts HD voice for high audio quality, and you can record easily right from your call screen\u2014something that isn\u2019t available to you if you\u2019re just dialing from your iPhone (plus, with RingCentral, you can do it from your iPad, too):<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-56495 size-large\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Article-Image-1_How-to-Record-a-Phone-Call_Option-2-1024x582.png\" alt=\"The best way to record a phone call for your business may be with the RingCentral app as it\u2019s free to get started and offers a wide variety of easy-to-use functions.\" width=\"1024\" height=\"582\" \/><\/p>\n<p><span style=\"font-weight: 400;\">For example, Axial is a New-York-based company and its sales team <\/span><a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/axial.html\"><span style=\"font-weight: 400;\">spends a whopping 80% of their time on the phone<\/span><\/a><span style=\"font-weight: 400;\">, which means the ability to track and record their phone calls\u2014in order to see where they can improve on their sales call strategies\u2014is crucial. (And yep, you guessed it, they use RingCentral to do it.)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s also why we recommend using RingCentral for your main <\/span><a href=\"https:\/\/www.ringcentral.com\/lp\/small-business-phone-service.html\"><span style=\"font-weight: 400;\">business phone service<\/span><\/a><span style=\"font-weight: 400;\"> if the need for call recording is something that consistently comes up at your company. Here\u2019s a quick look at how the app works:<\/span><\/p>\n<div class=\"rc_custom_video\"><a class=\"rc_custom_video__link\" href=\"https:\/\/www.youtu.be\/09_TMMYemMU\">\n\t\t            <picture><source srcset=\"https:\/\/i.ytimg.com\/vi_webp\/09_TMMYemMU\/maxresdefault.webp\" type=\"image\/webp\"><img decoding=\"async\" class=\"rc_custom_video__media\" src=\"https:\/\/i.ytimg.com\/vi\/09_TMMYemMU\/maxresdefault.jpg\" alt=\"\">\n\t\t            <\/picture>\n\t\t        <\/a><br \/>\n\t\t        <button class=\"rc_custom_video__button\" aria-label=\"Play video\"><svg width=\"68\" height=\"48\" viewBox=\"0 0 68 48\"><path class=\"rc_custom_video__button-shape\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"><\/path><path class=\"rc_custom_video__button-icon\" d=\"M 45,24 27,14 27,34\"><\/path><\/svg><br \/>\n\t\t        <\/button>\n\t\t    <\/div>\n<p><span style=\"font-weight: 400;\">Using RingCentral, there are a couple of easy ways to record your business phone calls.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">First, you have the option of using <a href=\"https:\/\/www.ringcentral.com\/office\/features\/call-recording\/overview.html\">automatic call recording<\/a> (ACR). You can truly tailor these automated recordings based on what your business needs; you can decide to enable automated recordings for one user or multiple users, for inbound or outbound calls, or even for calls to certain departments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For these automated recordings, the <\/span><span style=\"font-weight: 400;\">phone call recording app<\/span><span style=\"font-weight: 400;\"> even plays an announcement to ensure all parties know about the recording so employees don\u2019t have to remember to ask for consent to record.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There\u2019s also the option to record on demand in RingCentral, instead of automatically recording all calls. Users can simply press<\/span><b> *9<\/b><span style=\"font-weight: 400;\"> to begin recording and press <\/span><b>*9<\/b><span style=\"font-weight: 400;\"> again to stop recording\u2014it\u2019s that easy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve recorded your call, you\u2019ll find the recording in your call logs. You can also download and forward recorded conversations as email attachments, making them simple to share with your team or just refer back to later.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re on a call on your computer, you can record the call from the desktop app as well:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-56496 size-large\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Article-Image-2_How-to-Record-a-Phone-Call_Option-2-1024x582.png\" alt=\"Record phone conversations on iPhones and Android devices using the RingCentral app.\" width=\"1024\" height=\"582\" \/><\/p>\n<hr \/>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udd79\ufe0f<\/span> Get a hands-on look at how RingCentral is designed to be the perfect all-in-one communication platform for teams by booking a product tour:<\/p>\n<p class=\"p1\"><button data-href=\"#leadform-popup\" class=\"js-open-popup-activator btn primary\" >Choose a time<\/button><\/p>\n<hr \/>\n<h3 class=\"heading h3\"><strong>2. How to record cell phone calls with TapeACall Pro<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">TapeACall is another option if you\u2019re looking to record the phone calls you make on your iPhone without having to create a new phone number. The mobile phone app is available from the App store and starts at $9.99 per month, so it could be a very reasonable investment for your business, but you\u2019d need to look for alternatives if you\u2019re searching for the best way to record phone calls for free.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In order to record a call on your iPhone with TapeACall, you basically create a conference call where one party is TapeACall.\u00a0<\/span><a style=\"font-size: 16px;\" href=\"https:\/\/www.ringcentral.com\/remote-readiness\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">When you go into the TapeACall app, hit the <\/span><b>record<\/b><span style=\"font-weight: 400;\"> button to dial in. This will start a new call from your phone.<\/span><a style=\"font-size: 16px;\" href=\"https:\/\/www.ringcentral.com\/remote-readiness\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">You can do this step before or after connecting with the person you\u2019re calling, but to give the most professional impression, we recommend setting up the TapeACall line first and then dialing for your actual conversation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have both calls connected, just merge them together to create a conference call, and you\u2019re all set to record.<\/span><a style=\"font-size: 16px;\" href=\"https:\/\/www.ringcentral.com\/remote-readiness\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">It can be a slightly tedious process, but once you get the hang of it, it\u2019s not too bad. Just be sure to communicate what\u2019s happening with the other party on your call as you merge the calls to keep it feeling professional.<\/span><a style=\"font-size: 16px;\" href=\"https:\/\/www.ringcentral.com\/remote-readiness\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">TapeACall works around the world and saves your conversations as downloadable MP3s, making it easy to share and label your recordings.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><strong>3. <span style=\"font-weight: 400;\"><strong>How to record a cell phone call with<\/strong> <\/span>Rev Call Recorder<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Wondering <\/span><span style=\"font-weight: 400;\">how to record a phone call for free<\/span><span style=\"font-weight: 400;\"> on your iPhone\u00a0 and also have the option of creating a transcription afterward? Rev Call Recorder might be the app for you.\u00a0<\/span><a style=\"font-size: 16px;\" href=\"https:\/\/www.ringcentral.com\/remote-readiness\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">Just keep in mind that you will need to have a US phone number in order to use this option, though.<\/span><a style=\"font-size: 16px;\" href=\"https:\/\/www.ringcentral.com\/remote-readiness\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve downloaded the app and confirmed your <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/features\/local-numbers\/overview.html\"><span style=\"font-weight: 400;\">phone number<\/span><\/a><span style=\"font-weight: 400;\">, the recording process is simple\u2014just click on the <\/span><b>record<\/b><span style=\"font-weight: 400;\"> button. For an outgoing call, you\u2019ll be able to dial right from the app or access your contacts to make your call.<\/span><a style=\"font-size: 16px;\" href=\"https:\/\/www.ringcentral.com\/remote-readiness\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">For incoming calls, just click <\/span><b>record<\/b><span style=\"font-weight: 400;\"> after accepting the call, and the app will detect the call in progress.\u00a0<\/span><a style=\"font-size: 16px;\" href=\"https:\/\/www.ringcentral.com\/remote-readiness\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">Again, either way, you\u2019ll end up with two calls\u2014one with Rev and one with the person you want to speak to. Merge these calls to begin recording.<\/span><a style=\"font-size: 16px;\" href=\"https:\/\/www.ringcentral.com\/remote-readiness\"><br \/>\n<\/a><\/p>\n<p><span style=\"font-weight: 400;\">At the end of the call, your recording will automatically be available for you in the app to download, listen back to, and share.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Rev also offers the option of transcribing your recording for an additional fee, which is a great option if you don\u2019t have the time to listen back through your entire call but still want to access verbatim quotes for case studies, articles, or market research. It\u2019s a very reasonably priced upgrade, so go ahead and record those long calls.<\/span><\/p>\n<h3 class=\"heading h3\"><strong>4. How to record phone calls without an app<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">What if you want to quickly and easily record a cell phone call on your iOS device, without downloading an app? Is it possible? Yes, if you\u2019re a RingCentral subscriber.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can use RingCentral straight from your Safari browser on your iPhone, no download record. Simply log in to your account, and you can then record phone calls in the same way as detailed above for the mobile app.<\/span><\/p>\n<h3><a style=\"font-size: 16px;\" href=\"https:\/\/www.ringcentral.com\/remote-readiness\"><img decoding=\"async\" class=\"alignnone size-full wp-image-45676\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/Banner-Image-for-Blog-Promo.png\" alt=\"Remote Readiness CTA\" width=\"695\" height=\"247\" \/><\/a><\/h3>\n<h2><span style=\"font-weight: 400;\"><a id=\"android\"><\/a><br \/>\n<strong>How to record a phone call on Android devices<\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re wondering how to record calls on your Android device, you\u2019re not alone. Recording voice memos is straightforward, but when it comes to trying to record incoming calls things can get tricky. In fact, there are some added limitations with the latest Android update that seem to block many apps from recording your phone conversations.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, because there isn\u2019t yet a built-in call recording feature, you\u2019ll still have to depend on third-party apps from the Google Play Store or other solutions to record your calls.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our advice? To be sure your recording app works with whatever version of Android you\u2019re running, and do a test run with a coworker or friend to be sure the recording comes out okay.<\/span><\/p>\n<h3 class=\"heading h3\"><strong>1. How to record phone calls with the RingCentral Android app<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">As a cloud communications platform and phone system that works across every device (think Samsung Galaxy, Google Pixel, and more), RingCentral uses <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wifi-calling\/\">WiFi calling<\/a> on both Android and iOS, making it a great option for recording a professional call:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-56495 size-large\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Article-Image-1_How-to-Record-a-Phone-Call_Option-2-1024x582.png\" alt=\"The best way to record a phone call for your business may be with the RingCentral app as it\u2019s free to get started and offers a wide variety of easy-to-use functions.\" width=\"1024\" height=\"582\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If you use RingCentral for your <a href=\"https:\/\/www.ringcentral.com\/business-phone-app.html\">business phone<\/a> service, you can record a conversation easily right from your call platform, unlike your regular Android phone interface.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are two ways to record a phone call on Android devices using RingCentral, automatically and on demand:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With automatic call recording, RingCentral will play a disclaimer message to be sure all parties are aware of the recording, and then store your recording in your call log\u2014making it the easiest way to record calls on Android devices.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can even create specific recording rules for automated call recording using RingCentral. You can automatically record calls to select users or entire departments, specify if inbound or outbound calls should be recorded, or just have every business call automatically recorded.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If that\u2019s a bit more recording than you need for your business, though, you can also use RingCentral to record calls on demand. Just dial <\/span><b>*9<\/b><span style=\"font-weight: 400;\"> from the RingCentral app to begin recording, and press the same <\/span><b>*9<\/b><span style=\"font-weight: 400;\"> again to stop recording\u2014it\u2019s that easy.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your on-demand call recordings will also be stored in your call log and are easy to download, attach to emails, and forward so that everyone who needs the recording can have access.\u00a0<\/span><\/p>\n<div class=\"tip\"><strong>\ud83d\udca1 Pro-tip:\u00a0<\/strong><br \/>\n<span style=\"font-weight: 400;\">See how this Glass Doctor franchise uses RingCentral to record calls\u2014and why Ed, the owner, says that using RingCentral \u201c<\/span><a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/glass-doctor.html\"><span style=\"font-weight: 400;\">added 10% to our bottom line, easily<\/span><\/a><span style=\"font-weight: 400;\">.\u201d<\/span><\/div>\n<h3 class=\"heading h3\"><strong>2. How to record Android cell phone calls with Google Voice<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Another option for recording calls on Android devices is to use the Google Voice app. With a Google Voice account, you can access smart calling across your devices, as well as access voicemail and, yes, even record calls. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You\u2019ll start by creating a Google Voice number and routing that number to your Android phone.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve got your account all set up, you can enable call recording in the settings. On your Android device, open the Voice app and tap the menu, then <\/span><b>settings<\/b><span style=\"font-weight: 400;\">. Under <\/span><b>calls<\/b><span style=\"font-weight: 400;\">, turn on <\/span><b>incoming call options<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you want to record a call using Google Voice, simply answer the call to your Google Voice number and tap <\/span><b>4<\/b><span style=\"font-weight: 400;\"> to start recording. There will be an automatic announcement that a recording has begun, so be sure you\u2019ve already gotten permission before you start your recording.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019re done, you can tap <\/span><b>4<\/b><span style=\"font-weight: 400;\"> again or just hang up. Your call recording will be stored like a voicemail for you to listen back to through Google Voice.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keep in mind that this option only works for incoming calls, so if recording is a regular business function for you, it might not be the most convenient option. <\/span><\/p>\n<h3 class=\"heading h3\"><strong>3. How to record a cell phone call with the Cube Call Recorder app<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Cube Call Recorder is a great option for recording calls on your Android device if you want to record more than just phone calls. With capability to record on Skype, WeChat, Viber, Telegram, and more, it\u2019s a great option if you need that added flexibility.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus, they\u2019re serious about call quality, so listening back to your calls doesn\u2019t have to be a headache.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can choose to automatically record every call or create a list of contacts that you always want to record. Alternatively, you can create an exclusion list of contacts who won\u2019t automatically be recorded.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You also have the option to manually record a conversation by tapping the button in the app during a call to record part or all of a conversation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Call recordings are available after the call in the app, and if you upgrade to the premium features of the app, you can also back up your recordings to Google Drive.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><strong>4. How to record cell phone calls on Android without an app<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Just like iPhone users, those of you with an Android can also record calls without having to download an app, if you have a RingCentral account.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral works directly from both Chrome and Firefox browsers on Android devices. You can then record calls in the same ways as when using the Android app.<\/span><\/p>\n<h2 class=\"heading h2\"><a id=\"computer\"><\/a><br \/>\nHow to record a phone call on your computer<\/h2>\n<p>You can also record a phone call on your Mac or PC. You can do this the same way you\u2019d record any other kind of audio on your computer. Although you will need one of the following:<\/p>\n<ul>\n<li>Your computer\u2019s in-built stereo mixer and an audio-recording programme.<\/li>\n<li>An audio recording app compatible with both desktop and laptop computers.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Using either method, you can record voice chats via your computer: <\/span><\/p>\n<ol>\n<li>Enable your computer\u2019s in-built stereo mixer.<\/li>\n<li>Use the integrated sound recorder application or download an audio-recording program.<\/li>\n<li>Press the record button during a call.<\/li>\n<\/ol>\n<h3 class=\"heading h3\"><strong>RingCentral<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Alternatively, you could use RingCentral\u2019s <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/call-recording.html\"><span style=\"font-weight: 400;\">automatic call recording<\/span><span style=\"font-weight: 400;\"> feature,<\/span><\/a><span style=\"font-weight: 400;\"> which allows you to record and monitor calls via its intuitive management system.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the RingCentral desktop app, you can record calls on-demand and set your own call recording rules, depending on the status of individual callers or call groups. (You may also want to explore RingCentral&#8217;s <a href=\"https:\/\/www.ringcentral.com\/lp\/small-business-phone-service.html\">business phone service<\/a>.)<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"things\"><\/a><br \/>\n<strong>Things to consider before you record a professional call<\/strong><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The first thing most people want to know before recording a phone call is whether it\u2019s even legal to do so.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The answer? It depends.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Different states and countries have different laws, and in some of them, only one party needs to consent to the call being recorded (which, yep, can be you).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But, in other states, you need to ask permission from the other party (or every party in the case of a conference call) before you can record a phone call.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because the nature of a phone call means that the person you\u2019re calling could be speaking with you from anywhere, it\u2019s best to assume you need to ask permission to record.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">How do you do so professionally? A simple \u201cDo you mind if I record this call?\u201d is usually sufficient. Depending on the context, your contact may ask why you\u2019re recording, but generally, people are fine with professional calls being recorded.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another thing to consider before recording a professional call is the actual process of recording. Some call-recording apps require merging calls, while others can record automatically.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whatever process you\u2019re using, keep it professional by explaining the process to your contact before you just drop off. Simply saying \u201cOkay, I\u2019m going to start recording, so you might lose me for a second.\u201d and then confirming your recording has begun is the most professional way to deal with a clunky process.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">People will generally be understanding as long as they know what\u2019s going on, so it\u2019s best to keep everyone in the loop.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Even if your recording process is simple or automatic, it\u2019s a good idea to practice once or twice to be sure you know how your recording app works, how the recording will save, and how\u00a0 your recordings will come out.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A few practice calls can be the key to keeping your composure and exuding professionalism.\u00a0<\/span><\/p>\n<h2><strong>Benefits of recording phone calls<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re now thinking to yourself, \u201c<\/span><span style=\"font-weight: 400;\">Why is recording phone calls important<\/span><span style=\"font-weight: 400;\">?,\u201d you\u2019re in the right place. Let\u2019s explore the various benefits of <\/span><span style=\"font-weight: 400;\">recording phone conversations <\/span><span style=\"font-weight: 400;\">for your business\u2014there are too many to ignore.<\/span><\/p>\n<h3><strong>Conduct quality control<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">We\u2019ve all been there. We\u2019ve purchased a product and been less than satisfied with what we received.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Maybe the new PCs that you bought for your business weren\u2019t performing as you expected or the latest software you purchased wasn\u2019t up to scratch. It might even be that your new cell phone for business use didn\u2019t provide the option of downloading one of the<\/span><span style=\"font-weight: 400;\"> best apps to record phone calls.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whatever the issue may have been, you\u2019re likely to have phoned the relevant customer service line or used the appropriate <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/digital-customer-service\/\"><span style=\"font-weight: 400;\">digital customer service<\/span><\/a><span style=\"font-weight: 400;\"> option to get your issues resolved. In the case of resolving customer complaints, recording phone calls between each customer service agent and customer is invaluable.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recording this type of call means that managers are able to assess how staff are interacting with customers to see if they\u2019re dealing with complaints in a satisfactory manner.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This also allows managers to identify areas for improvement before any problems escalate. This type of call recording is useful when it comes to training staff, too.<\/span><\/p>\n<h3><strong>Train new and existing staff members\u00a0<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">To get new staff up and running as quickly as possible and provide the <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/effortless-customer-experiences-how-you-too-can-be-a-customer-service-hero\/\"><span style=\"font-weight: 400;\">best customer service possible<\/span><\/a><span style=\"font-weight: 400;\">, it\u2019s vital to have effective training resources to hand.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recording phone calls handled by existing staff is a way of providing your latest recruits with an insight into how they should\u2014and shouldn\u2019t\u2014interact with customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, reviewing every call is time-consuming. This is where <\/span><a href=\"https:\/\/www.ringcentral.com\/ringsense.html\"><span style=\"font-weight: 400;\">conversation intelligence<\/span><\/a><span style=\"font-weight: 400;\"> can help, as it analyzes every interaction for you. It automatically transcribes and summarizes calls, flagging moments of high emotion or key phrases, so you can quickly find the most relevant parts for training.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the case of employee training, recordings of both good and bad calls are crucial. The calls that were handled well by your call agents show new members of the team what to aim for in terms of resolving issues in a satisfactory manner.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Handling calls efficiently and providing an excellent <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/cx-trends\/\"><span style=\"font-weight: 400;\">customer experience<\/span><\/a><span style=\"font-weight: 400;\"> will keep customers coming back as they know that any issues they have will be dealt with promptly. And, soon enough, you&#8217;ll be able to showcase plenty of excellent <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/customer-review-examples\/\">customer reviews examples<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Recordings of calls in which the call handler didn\u2019t perform to the best of their ability and the customer came away disgruntled are also a vital piece of training material and can help you <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/coaching-tips-to-build-better-agents\/\"><span style=\"font-weight: 400;\">build better agents<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is because these calls will educate new staff members about exactly what they should avoid saying when speaking to customers who need their problems solved. These calls can also be useful for upskilling existing team members.<\/span><\/p>\n<h3><strong>Detect calls of an inappropriate nature<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">If you record each and every one of the calls conducted within your business, it allows you to detect and deal with any calls that miss the mark.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">First and foremost, it can allow you to ensure that your staff are doing the work that they\u2019re being paid to do. You\u2019ll be able to check if they\u2019re doing the tasks that they\u2019ve been assigned and are carrying them out as and when expected.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another type of inappropriate call that you might detect when recording phone calls are those in which staff are discussing confidential business information. This is an issue that you\u2019d want to nip in the bud as quickly as possible. So having a recording of this type of call is crucial in order to swiftly deal with the issue.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If staff are speaking to each other in an inappropriate manner during business calls this is another cause for concern. This could include calls of a nature that would need to be dealt with by your HR department, such as staff members being discriminated against or any type of harassment taking place during calls.\u00a0<\/span><\/p>\n<h3><strong>Reduce liability\u00a0<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">As a business owner, it\u2019s certain that you hope you\u2019ll never be held liable if any legal issues arise in your business. But it\u2019s best to be prepared should the worst happen. One way of doing this is to record all calls made within the business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a record of all conversations between customers and staff, you\u2019ll always have evidence of what each party said. This could be enough to prevent any customer or staff issues from getting out of control and leading to a court case.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the unfortunate event of any disputes having to be settled in court, you\u2019ll also have verbatim evidence that can be presented to prove that you can\u2019t be held liable.\u00a0<\/span><\/p>\n<h2><strong>Best way to record a phone call<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">So, if you have any staff members wondering how to record a phone call,<\/span><span style=\"font-weight: 400;\">\u00a0hopefully our guidance so far has helped answer their question.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But maybe now they\u2019re wondering, with so many options, what\u2019s the <\/span><span style=\"font-weight: 400;\">best way to record phone conversations<\/span><span style=\"font-weight: 400;\">?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, that answer depends on which device they plan on using and what results they hope to achieve. Some apps and software may only be compatible with certain devices and may achieve varying results.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, it\u2019s important not only to take those factors into consideration when deciding on how to record a phone call but also the legality of call recording in your region as well as your budget.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What may work for one company may not necessarily work for yours. So, it\u2019s advisable to explore your options before deciding how to record a phone call.<\/span><\/p>\n<h2><strong>Recording professional phone calls<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Regardless of the type of device you use, whether it be an Android device, iPhone, desktop PC or laptop, recording phone calls doesn\u2019t have to be complicated.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using one of the <\/span><span style=\"font-weight: 400;\">best apps for recording phone calls should make it easier for you to <\/span><span style=\"font-weight: 400;\">customize your recordings and choose to either automate or manually record the calls you need to refer back to later.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No matter your reason for recording a call, whether it be for training employees, pulling quotes for an article, or remembering exactly what was discussed, call recording is a vital part of everyday business, and now it\u2019s easier than ever.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral is already trusted by over 400k users who benefit from using our easy-to-use app, and just like them you can get started for free.<\/span><\/p>\n<h2 class=\"heading h2\"><strong>Phone call recording FAQs<\/strong><\/h2>\n<h3 class=\"heading h3\"><strong>What is phone call recording?<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Phone call recording is when someone records a telephone call and the resulting audio is stored on a file, which can then be listened back to at any time. It\u2019s often used in business for a variety of purposes, including employee training and improving customer experience.<\/span><\/p>\n<h3 class=\"heading h3\"><strong>How does phone call recording work?<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">How you record a phone call depends on the device and phone-call-recording software that you\u2019re using to record each call, so it\u2019s best to check the instructions for the relevant software that you plan on using.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But basically, there\u2019s usually a button to press to begin a recording, or some devices and software may begin recording automatically.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You may need to inform everyone who is taking part in the call that they\u2019re being recorded, or whichever device you\u2019re using to record calls may automatically inform everyone taking part in the call that they\u2019re being recorded.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then, the recording will be saved as an audio file ready for you to listen back to at your convenience.<\/span><\/p>\n<h3 class=\"heading h3\"><strong>Why would you need to know how to record a phone call?<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">There are many reasons you might need to know how to record a phone call. As mentioned above, recording calls can help when you train your employees. (And, if one of your employees has to deal with a difficult call, you can then use the recording to help other employees prepare for a similar scenario.)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Another reason you might need to record phone calls is for business compliance and customer complaints. If you are subject to a complaint or investigation and want to protect your business, you\u2019ll need proof to the contrary if someone claims you or your agent said something on the phone.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Do you want to know how to record calls on any device and do more besides with the RingCentral mobile and desktop apps? Get started with a free demo. Knowing how to record a phone call is a necessity for your staff. There are many reasons why you might want to record a conversation.\u00a0 You &#8230;<\/p>\n","protected":false},"author":1143,"featured_media":56493,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[],"class_list":["post-45654","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Record Phone Calls on Any Device (Phone &amp; Desktop)<\/title>\n<meta name=\"description\" content=\"Learn how to record phone calls on any device and see how it can benefit your business. Start today with the RingCentral app.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to record phone calls on any device (iPhone or Android smartphone and desktop)\" \/>\n<meta property=\"og:description\" content=\"Learn how to record phone calls on any device and see how it can benefit your business. Start today with the RingCentral app.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-29T01:38:30+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-19T04:08:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Eric Kenney\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Eric Kenney\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/how-to-record-a-phone-call\/\"},\"author\":{\"name\":\"Eric Kenney\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/da5fbf1896fb9da25cdf83a5ab2683a2\"},\"headline\":\"How to record phone calls on any device (iPhone or Android smartphone and desktop)\",\"datePublished\":\"2024-05-29T01:38:30+00:00\",\"dateModified\":\"2025-09-19T04:08:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/how-to-record-a-phone-call\/\"},\"wordCount\":4335,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png\",\"articleSection\":[\"Business &amp; leadership\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/how-to-record-a-phone-call\/\",\"url\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/\",\"name\":\"How to Record Phone Calls on Any Device (Phone & Desktop)\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png\",\"datePublished\":\"2024-05-29T01:38:30+00:00\",\"dateModified\":\"2025-09-19T04:08:10+00:00\",\"description\":\"Learn how to record phone calls on any device and see how it can benefit your business. Start today with the RingCentral app.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png\",\"width\":930,\"height\":700,\"caption\":\"A person using a phone call recording app on their cell phone.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to record phone calls on any device (iPhone or Android smartphone and desktop)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/da5fbf1896fb9da25cdf83a5ab2683a2\",\"name\":\"Eric Kenney\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/686c4e834887301908e2d6284a639b7abd5e3446af7912a39a44ff211b8b0d8f?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/686c4e834887301908e2d6284a639b7abd5e3446af7912a39a44ff211b8b0d8f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/686c4e834887301908e2d6284a639b7abd5e3446af7912a39a44ff211b8b0d8f?s=96&d=mm&r=g\",\"caption\":\"Eric Kenney\"},\"description\":\"Eric Kenney is Director of Product Marketing at RingCentral. He is responsible for RingCentral RingEX product marketing strategy with focus on key initiatives like RingCentral for Microsoft Teams.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/erickenney\"],\"url\":\"\/us\/en\/blog\/author\/eric-kenney\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How to Record Phone Calls on Any Device (Phone & Desktop)","description":"Learn how to record phone calls on any device and see how it can benefit your business. Start today with the RingCentral app.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/","og_locale":"en_US","og_type":"article","og_title":"How to record phone calls on any device (iPhone or Android smartphone and desktop)","og_description":"Learn how to record phone calls on any device and see how it can benefit your business. Start today with the RingCentral app.","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2024-05-29T01:38:30+00:00","article_modified_time":"2025-09-19T04:08:10+00:00","og_image":[{"width":930,"height":700,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png","type":"image\/png"}],"author":"Eric Kenney","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"Eric Kenney","Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#article","isPartOf":{"@id":"\/us\/en\/blog\/how-to-record-a-phone-call\/"},"author":{"name":"Eric Kenney","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/da5fbf1896fb9da25cdf83a5ab2683a2"},"headline":"How to record phone calls on any device (iPhone or Android smartphone and desktop)","datePublished":"2024-05-29T01:38:30+00:00","dateModified":"2025-09-19T04:08:10+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/how-to-record-a-phone-call\/"},"wordCount":4335,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png","articleSection":["Business &amp; leadership"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/how-to-record-a-phone-call\/","url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/","name":"How to Record Phone Calls on Any Device (Phone & Desktop)","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#primaryimage"},"image":{"@id":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png","datePublished":"2024-05-29T01:38:30+00:00","dateModified":"2025-09-19T04:08:10+00:00","description":"Learn how to record phone calls on any device and see how it can benefit your business. Start today with the RingCentral app.","breadcrumb":{"@id":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png","width":930,"height":700,"caption":"A person using a phone call recording app on their cell phone."},{"@type":"BreadcrumbList","@id":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-record-a-phone-call\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"How to record phone calls on any device (iPhone or Android smartphone and desktop)"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/da5fbf1896fb9da25cdf83a5ab2683a2","name":"Eric Kenney","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/686c4e834887301908e2d6284a639b7abd5e3446af7912a39a44ff211b8b0d8f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/686c4e834887301908e2d6284a639b7abd5e3446af7912a39a44ff211b8b0d8f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/686c4e834887301908e2d6284a639b7abd5e3446af7912a39a44ff211b8b0d8f?s=96&d=mm&r=g","caption":"Eric Kenney"},"description":"Eric Kenney is Director of Product Marketing at RingCentral. He is responsible for RingCentral RingEX product marketing strategy with focus on key initiatives like RingCentral for Microsoft Teams.","sameAs":["https:\/\/www.linkedin.com\/in\/erickenney"],"url":"\/us\/en\/blog\/author\/eric-kenney\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/Blog-Hero_How-to-Record-a-Phone-Call.png","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/eric-kenney\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/686c4e834887301908e2d6284a639b7abd5e3446af7912a39a44ff211b8b0d8f?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">Eric Kenney<\/span><\/a>","rc_author_full_name":"Eric Kenney","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/06\/Eric-Kenney.jpeg","rc_author_link":"\/us\/en\/blog\/author\/eric-kenney\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/business-leadership\/amp\">Business &amp; leadership<\/a>","amp_link":"\/us\/en\/blog\/how-to-record-a-phone-call\/amp","excerpt_title":"How to record phone calls on any device (iPhone or Androi...","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/45654","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/1143"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=45654"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/45654\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/56493"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=45654"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=45654"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=45654"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}