{"id":45623,"date":"2020-12-08T15:23:20","date_gmt":"2020-12-08T15:23:20","guid":{"rendered":"\/us\/en\/blog\/?p=45623"},"modified":"2025-03-13T06:22:09","modified_gmt":"2025-03-13T13:22:09","slug":"physician-practice-management","status":"publish","type":"post","link":"\/us\/en\/blog\/physician-practice-management\/","title":{"rendered":"Physician practice management: Tools, systems, and more"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Physician practice management (PPM) is now an essential component of any medical practice. Today\u2019s physicians face mammoth workloads. Treating patients and providing primary care alone are huge responsibilities. Adding medical practice management on top of that is detrimental to doctors and patients alike.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The administration that goes on behind the scenes at any medical practice is extensive\u2014from electronic health records to appointment bookings and patient management. As such, medical expertise alone cannot keep practices running smoothly.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many physicians today work in hospitals or medical practices. There is more need than ever before for streamlined practice management tools. We can&#8217;t expect physicians to manage business operations and still treat patients effectively.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s in everybody\u2019s best interest to outsource non-medical tasks to practice management companies. This reduces the administrative burden placed on medical practitioners. When workforces function as a<\/span> <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/effective-teamwork-in-healthcare\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">team<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><span style=\"font-weight: 400;\"> individual practitioners can continue running at full capacity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">More than ever, telecommunications are informing healthcare. COVID-19 brought remote practices to all industries. The pandemic has heightened the uptake of <\/span><span style=\"font-weight: 400;\">t<\/span><span style=\"font-weight: 400;\">elehealth services <\/span><span style=\"font-weight: 400;\">and seen a consolidation of tech across the healthcare niche. Medical practices need to reduce peak-time pressures and provide flexible medical care.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s dive in with everything you need to know about physician practice management:<\/span><\/p>\n<ul>\n<li><a href=\"#what\"><span style=\"font-weight: 400;\">What is a physician practice<\/span>\u00a0<\/a><\/li>\n<li><a href=\"#five\"><span style=\"font-weight: 400;\">The 5 types of medical practice<\/span>\u00a0<\/a><\/li>\n<li><a href=\"#whatis\"><span style=\"font-weight: 400;\">What is a medical practice management system<\/span>\u00a0<\/a><\/li>\n<li><a href=\"#most\"><span style=\"font-weight: 400;\">What software is most frequently used by medical practices<\/span>\u00a0<\/a><\/li>\n<li><a href=\"#whatisa\"><span style=\"font-weight: 400;\">What is a practice management company?<\/span>\u00a0<\/a><\/li>\n<li><a href=\"#do\"><span style=\"font-weight: 400;\">What does a physician practice manager do?<\/span>\u00a0<\/a><\/li>\n<li><a href=\"#system\"><span style=\"font-weight: 400;\">Medical management system 101<\/span>\u00a0<\/a><\/li>\n<\/ul>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p><a href=\"https:\/\/www.ringcentral.com\/how-to-run-healthcare-practice\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn how to run a remote-friendly healthcare practice in this in-depth guide<\/a>.<\/p>\n<\/div>\n<h2><span style=\"font-weight: 400;\"><a id=\"what\"><\/a><br \/>\nWhat is a physician practice?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A physician practice is an institution, large or small, in which healthcare providers treat patients or supply medical services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are five varieties of physician or medical practice. These consist of private practices, group practices, larger health maintenance organizations, and hospitals. Each type of practice has very different management requirements. Let\u2019s have a look at each in some more detail.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"five\"><\/a><br \/>\nThe 5 types of medical practice<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The five most common types of medical practice are:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. Private practice<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In private medical practice, an independent physician works alone without any partners. There may be some support staff or even a practice manager, but if there are, it will be a minimal team. In general, private practices suit physicians who prefer self-managing their medical practice.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Private practitioners have the freedom to grow an independent practice according to their own goals. Unfortunately, this comes with an added workload.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because they tend to be tighter on staff and resources, private practices in particular can benefit from using communication platforms like RingCentral to allow one office manager or receptionist to handle multiple tasks, like scheduling and patient look-ups, more efficiently.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. Group practice\u2014dividing fees\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Group practices combine a few physicians working together in one medical facility. Often these physicians will share a specialty, but this is not always the case. Practitioners operate like private physicians but share the same support staff and divide income, as well as their workflow.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. Large health maintenance organizations<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">HMOs employ physicians to care for their members. Medical software is incredibly useful for larger organizations like HMOs, as it enables them to optimize services, improve strategic planning, and better care for their patients as a result.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">4. Hospitals\u2014large scale administration<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Hospital-based work comes with a regular and large-scale patient base. As such, optimizing the management of these intensive facilities is integral to ensuring the maintenance of high-quality care.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hospitals benefit from a wide range of software options, made available through medical practice management systems, from diagnostic software to prescriptions, database research, and telehealth communications.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">5. Locum tenens\u2014short time, high salary<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A locum tenens practice, meaning \u201cto hold the place of\u201d in Latin, offers physicians temporary employment at high pay. The idea is to staff facilities in times of high need.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The fast staff turnaround in these types of practices means proper institutional management is vital. Management systems help to streamline operations so that patient data is easily accessible for physicians on call.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"whatis\"><\/a><br \/>\nWhat is a medical practice management system?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A medical practice management system is software that manages day-to-day healthcare industry operations. It allows clinics to mobilize technology for a plethora of administrative tasks. This saves time and resources in the long run. There are a number of areas in which a medical practice management system can help practices of all kinds.\u00a0<\/span><\/p>\n<h3><b>Scheduling resources<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Medical practice management systems make scheduling far more efficient. Administrative staff get real-time insights into practitioner availability. Healthcare systems avoid scheduling mix-ups and the hassle of dealing with double bookings.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With all patient details in one place, after all, it\u2019s less likely for human error to creep in. Anyone scheduling an appointment\u2014from a receptionist to an administrator\u2014can see pre-existing appointments and accurate details of doctors\u2019 availability.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With a practice management system integrated with a communication system (like <\/span><a href=\"https:\/\/www.ringcentral.com\/apps\/call-optimizer-ringcentral\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">RingCentral<\/span><\/a><span style=\"font-weight: 400;\">), things are easier still. Even when a scheduling error occurs, it helps you catch it quickly and contact patients before they change plans or \u2014worse still\u2014turn up for an appointment that wasn\u2019t in your system.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telehealth systems that automate text and email appointment reminders are becoming more and more common, and such reminders have proven to be low-effort yet effective methods of mitigating patient no-shows.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Often, after all, busy people miss appointments because they slip clean out of their minds. A simple text or email on the day helps avoid this. Such considerations, too, will only become more important as telehealth develops.\u00a0<\/span><\/p>\n<h3><b>Patient and clinic data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Practice management systems are also useful for data insights. Physicians can maintain a database of patient information, clinical data, and insurance details. Keeping this critical information in one place saves time and resources.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Management systems also provide data about the running of a practice or clinic. Administrators and practitioners then alter their behaviors for efficiency and patient care. These systems process information about the day-to-day running of a practice, including:\u00a0<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Frequency of patient no-shows<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Staff efficiency\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Claim reimbursement<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Clinic objectives\u00a0<\/span><\/li>\n<\/ul>\n<h3><b>Financial services<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Medical practice management systems help clinics and hospitals to manage their financial data. A clinic can generate billing statements, handle electronic claims, and conduct regulatory screening. Errors in diagnostic codes get flagged for correction.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In case of errors or overdue payments, staff receive notifications. A <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/5-use-cases-for-cloud-communications-in-the-healthcare-sector\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">cloud-based<\/span><\/a><span style=\"font-weight: 400;\"> system will even update code of conduct changes to keep practices up to date at all times.\u00a0<\/span><\/p>\n<h3><b>Best practice management system: A few key elements<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Often the best practice management system comprises a collection of tools and solutions. The following are two examples of how software can work together to help you manage a practice.\u00a0<\/span><\/p>\n<p>1. <a href=\"https:\/\/www.ringcentral.com\/apps\/call-optimizer-ringcentral\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Sikka Call Optimizer<\/span><\/a><span style=\"font-weight: 400;\">: a call optimization, patient engagement app integration for RingCentral. Sikka uses RingCentral\u2019s IP technology to seamlessly integrate with existing dental, optometry, veterinary, and audiology practice management systems to improve patient communications.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">With Sikka, when a patient calls you, you\u2019ll instantly see their record pop up on your screen to help you respond quickly and effectively. With Call Optimizer, all your patient communications will be covered with one tool, and you\u2019ll be able to have all your patients\u2019 information literally at your fingertips:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-38003\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/sikka-call-optimizer-e1607439350348.jpg\" alt=\"sikka-call-optimizer ringcentral integration\" width=\"900\" height=\"517\" \/><\/p>\n<p>2. <a href=\"https:\/\/www.ringcentral.com\/apps\/flex\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">FlexDental<\/span><\/a><span style=\"font-weight: 400;\">: FlexDental also works seamlessly with RingCentral communications software. Like with Sikka Call Optimizer, Flex integrates with RingCentral to show you a patient\u2019s information and account standing and their call history:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-45624\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/flex-dental-ringcentral-integration-1-e1607440114430.png\" alt=\"flex dental ringcentral integration (1)\" width=\"800\" height=\"429\" \/><\/p>\n<p><span style=\"font-weight: 400;\">When a practice is tight on resources and staffing, the right practice management system and technology can be a straightforward solution that not only helps you do more with less, but also improves the patient experience.<\/span><\/p>\n<hr \/>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udd79\ufe0f<\/span> Get a hands-on look at specific ways in which RingCentral can help with practice management by booking a product tour:<\/p>\n<p class=\"p1\"><button data-href=\"#leadform-popup\" class=\"js-open-popup-activator btn primary\" >Choose a time<\/button><\/p>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udcb0<\/span> You can also <a href=\"https:\/\/ringcentral.valuestoryapp.com\/roi-calculator\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"s2\"><b>use this calculator<\/b><\/span><\/a><b> <\/b>to see roughly how much your business could save by using RingCentral to support your team&#8217;s communication with each other\u2014and clients.<\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\"><a id=\"most\"><\/a><br \/>\nWhat software is most frequently used by medical practices?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The healthcare sector mobilizes software to maintain medical and administrative tasks. But what are some of the most frequently used software options? Here are some of the most popular options for practices operating today.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. Phone systems and telehealth software\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Reliable, secure communication is critical in healthcare. Practices often convey sensitive information to patients over the phone. Confidentiality and security, therefore, are paramount.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral provides precisely the kind of <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/trauma-informed-therapies-customer-story\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">secure communication channel that medical practices need<\/span><\/a><span style=\"font-weight: 400;\">. The desktop and mobile-friendly app not only provides messaging, video conferencing, and a phone system, it&#8217;s also straightforward to learn and bursting with useful features\u2014all of which allow medical professionals to concentrate on their critical work:<\/span><\/p>\n<div class=\"rc_custom_video\"><a class=\"rc_custom_video__link\" href=\"https:\/\/www.youtu.be\/9xaL89hYeFs\">\n\t\t            <picture><source srcset=\"https:\/\/i.ytimg.com\/vi_webp\/9xaL89hYeFs\/maxresdefault.webp\" type=\"image\/webp\"><img decoding=\"async\" class=\"rc_custom_video__media\" src=\"https:\/\/i.ytimg.com\/vi\/9xaL89hYeFs\/maxresdefault.jpg\" alt=\"\">\n\t\t            <\/picture>\n\t\t        <\/a><br \/>\n\t\t        <button class=\"rc_custom_video__button\" aria-label=\"Play video\"><svg width=\"68\" height=\"48\" viewBox=\"0 0 68 48\"><path class=\"rc_custom_video__button-shape\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"><\/path><path class=\"rc_custom_video__button-icon\" d=\"M 45,24 27,14 27,34\"><\/path><\/svg><br \/>\n\t\t        <\/button>\n\t\t    <\/div>\n<p><span style=\"font-weight: 400;\">Telehealth is making medical care more convenient for patients and doctors, too. Appointments can be carried out <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/best-video-conferencing-healthcare\/\"><span style=\"font-weight: 400;\">online<\/span><\/a><span style=\"font-weight: 400;\"> with video conferencing, such as RingCentral Video, via a browser or mobile application, without patients even needing to visit a doctor&#8217;s office.\u00a0<\/span><\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/dental-practice-lockdown-case-study\/\" target=\"_blank\" rel=\"noopener noreferrer\">See how Dentistry for Kids and Adults<\/a>, a California-based dentistry clinic, saved thousands of dollars a year, simply by improving the way its staff communicates.<\/p>\n<\/div>\n<h3><span style=\"font-weight: 400;\">2. Diagnosis and prescription software<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">By using diagnosis software, doctors can exchange anonymous patient records and glean insights to improve their future diagnoses. The software uses AI to analyze masses of patient information and predict diagnostic results.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">E-prescription software is also becoming more and more popular. Medical professionals can track, renew, and cancel prescriptions for their patients remotely.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. Scheduling software<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Booking software is useful for busy clinics and hospitals. The software allows establishments to manage all appointments online. Patients schedule appointments via an app or web browser. They then receive email notifications before upcoming appointments.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">4. Electronic health record software<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">EHR (electronic health record software) and EMR (electronic medical record software) is popular software in the medical community. Hospitals and clinics use EHR to collect patient information. EHR simplifies invoicing and payments.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">5. Database and research software for training<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Instead of being organized according to patient profiles, information is organized by disease. This helps doctors with decision making by cross-referencing cases.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Research software serves to educate and share research within the medical community itself. Great when training or cross-referencing clinical cases side by side. These solutions are pitched at professionals looking to boost their continuing medical education (CME).<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"whatisa\"><\/a><br \/>\nWhat is a practice management company?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A physician practice management company (PPMC), or management service organization (MSO), is a business that oversees all non-clinical practice management tasks and services within a medical facility. Not all companies function in the same way. Most will adapt their service model according to each medical practice.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Common industry tasks undertaken by physician practice management companies include:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Leasing and maintenance<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Administrative staffing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Accounting<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Human resources<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Billing and financial management\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Marketing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tech support\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Practice management companies fill in the gaps.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most medical professionals don&#8217;t want to make capital investments, conduct risk-management assessments, or strategize patient acquisition. A practice management company helps the physician focus on treating patients.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.beckershospitalreview.com\/hospital-physician-relationships\/physician-practice-management-a-new-chapter.html\" target=\"_blank\" rel=\"noopener noreferrer\">More physicians are deciding against independent practice<\/a>. 75 percent <\/span><span style=\"font-weight: 400;\">prefer group or hospital settings, fueling demand for external management services.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">The rise of private equity firms<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Many private equity firms are now entering the world of PPMC. Increasingly, these firms are showing interest in a range of medical practices of varying scale. The PPMC market is seen as a stable investment by private equity firms, a particularly attractive quality since the COVID-19 crisis.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"do\"><\/a><br \/>\nPractice manager versus management consultant<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Sometimes a medical practice or private practitioner will need to employ some extra help to streamline their operations effectively. Practice managers and management consultants help medical practices run at their best. But what is the difference between their roles?\u00a0<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<h2><span style=\"font-weight: 400;\">What does a physician practice manager do?<\/span><\/h2>\n<\/td>\n<td>\n<h2><span style=\"font-weight: 400;\">What does a practice management consultant do?<\/span><\/h2>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<h3><span style=\"font-weight: 400;\">Responsibilities:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It is the responsibility of the physician practice manager to oversee a medical practice\u2019s business and administrative needs. They work within the medical practice itself to come up with business strategies, budget management plans, and to recruit new patients.\u00a0<\/span><\/td>\n<td>\n<h3><span style=\"font-weight: 400;\">Managers versus consultants:\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Though their titles are similar, a physician practice manager is not the same as a practice management consultant. Many practices will start by hiring a practice manager to get on top of their day-to-day operations. But sometimes this isn\u2019t feasible.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some practices do not have the disposable income to hire a practice manager on staff. However, even those that do have enough might find that they can\u2019t stay on top of the mammoth amount of medical business administration.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s when a medical practice management consultant comes in. The consultant aims to make it easier for physicians and support staff to do their job by tackling common management problems and offering strategic solutions.<\/span><\/td>\n<\/tr>\n<tr>\n<td>\n<h3><span style=\"font-weight: 400;\">Jobs include:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">It is the manager\u2019s job to ensure that a practice\u2019s medical operations run smoothly, as well as mobilizing tools to expand the business through appropriate marketing strategies.\u00a0<\/span><\/td>\n<td>\n<h3><span style=\"font-weight: 400;\">Consulting services:<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Amongst many other things, management consultants will help increase efficiency, cut costs, drive revenue, and streamline billing. They will know how to mobilize automated technologies and telehealth tools to help a practice run at its best.\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"system\"><\/a><br \/>\nMedical management system 101<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Medical management teams and medical management systems are transforming healthcare rapidly. Gone are the days of overstretched practitioners, teetering on the edge of burnout. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">By choosing specialized, automated telehealth technologies, you can optimize medical care and prioritize patient care\u2014even with a one-person team.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Physician practice management (PPM) is now an essential component of any medical practice. Today\u2019s physicians face mammoth workloads. Treating patients and providing primary care alone are huge responsibilities. Adding medical practice management on top of that is detrimental to doctors and patients alike.\u00a0 The administration that goes on behind the scenes at any medical practice &#8230;<\/p>\n","protected":false},"author":29,"featured_media":45625,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18674,18669],"tags":[],"class_list":["post-45623","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-healthcare","category-verticals"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Physician practice management: Tools, systems, and more | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Physician practice management (PPM) is now an essential component of any medical practice. Today\u2019s physicians face mammoth workloads. Treating patients\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/physician-practice-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Physician practice management: Tools, systems, and more\" \/>\n<meta property=\"og:description\" content=\"Physician practice management (PPM) is now an essential component of any medical practice. Today\u2019s physicians face mammoth workloads. Treating patients\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/physician-practice-management\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-08T15:23:20+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-13T13:22:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"701\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/physician-practice-management\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"Physician practice management: Tools, systems, and more\",\"datePublished\":\"2020-12-08T15:23:20+00:00\",\"dateModified\":\"2025-03-13T13:22:09+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/physician-practice-management\/\"},\"wordCount\":2242,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg\",\"articleSection\":[\"Business &amp; leadership\",\"Healthcare\",\"Industry insights\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/physician-practice-management\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/\",\"name\":\"Physician practice management: Tools, systems, and more | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg\",\"datePublished\":\"2020-12-08T15:23:20+00:00\",\"dateModified\":\"2025-03-13T13:22:09+00:00\",\"description\":\"Physician practice management (PPM) is now an essential component of any medical practice. Today\u2019s physicians face mammoth workloads. Treating patients\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg\",\"width\":930,\"height\":701,\"caption\":\"practice management\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Physician practice management: Tools, systems, and more\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\",\"name\":\"RingCentral Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"caption\":\"RingCentral Team\"},\"sameAs\":[\"https:\/\/www.ringcentral.com\"],\"url\":\"\/us\/en\/blog\/author\/ringcentral-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Physician practice management: Tools, systems, and more | RingCentral Blog","description":"Physician practice management (PPM) is now an essential component of any medical practice. Today\u2019s physicians face mammoth workloads. Treating patients","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/physician-practice-management\/","og_locale":"en_US","og_type":"article","og_title":"Physician practice management: Tools, systems, and more","og_description":"Physician practice management (PPM) is now an essential component of any medical practice. Today\u2019s physicians face mammoth workloads. Treating patients","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/physician-practice-management\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2020-12-08T15:23:20+00:00","article_modified_time":"2025-03-13T13:22:09+00:00","og_image":[{"width":930,"height":701,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg","type":"image\/jpeg"}],"author":"RingCentral Team","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#article","isPartOf":{"@id":"\/us\/en\/blog\/physician-practice-management\/"},"author":{"name":"RingCentral Team","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358"},"headline":"Physician practice management: Tools, systems, and more","datePublished":"2020-12-08T15:23:20+00:00","dateModified":"2025-03-13T13:22:09+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/physician-practice-management\/"},"wordCount":2242,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg","articleSection":["Business &amp; leadership","Healthcare","Industry insights"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/physician-practice-management\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/","name":"Physician practice management: Tools, systems, and more | RingCentral Blog","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg","datePublished":"2020-12-08T15:23:20+00:00","dateModified":"2025-03-13T13:22:09+00:00","description":"Physician practice management (PPM) is now an essential component of any medical practice. Today\u2019s physicians face mammoth workloads. Treating patients","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg","width":930,"height":701,"caption":"practice management"},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/physician-practice-management\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"Physician practice management: Tools, systems, and more"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358","name":"RingCentral Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","caption":"RingCentral Team"},"sameAs":["https:\/\/www.ringcentral.com"],"url":"\/us\/en\/blog\/author\/ringcentral-team\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/practice-management.jpg","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/ringcentral-team\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">RingCentral Team<\/span><\/a>","rc_author_full_name":"RingCentral Team","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/ringcentral-logo-new.png","rc_author_link":"\/us\/en\/blog\/author\/ringcentral-team\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/business-leadership\/amp\">Business &amp; leadership<\/a><a href=\"\/us\/en\/blog\/category\/verticals\/healthcare\/amp\">, Healthcare<\/a><a href=\"\/us\/en\/blog\/category\/verticals\/amp\">, Industry insights<\/a>","amp_link":"\/us\/en\/blog\/physician-practice-management\/amp","excerpt_title":"Physician practice management: Tools, systems, and more","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/45623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=45623"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/45623\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/45625"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=45623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=45623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=45623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}