{"id":45550,"date":"2020-12-03T20:40:24","date_gmt":"2020-12-03T20:40:24","guid":{"rendered":"\/us\/en\/blog\/?p=45550"},"modified":"2022-12-30T07:05:13","modified_gmt":"2022-12-30T15:05:13","slug":"how-global-tech-organizations-can-build-a-culture-of-innovation","status":"publish","type":"post","link":"\/us\/en\/blog\/how-global-tech-organizations-can-build-a-culture-of-innovation\/","title":{"rendered":"How global tech organizations can build a culture of innovation"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Over the years, many smart thinkers have likened businesses to sharks\u2014they need to move forward or they die. In no sector is this truer than in tech, where making innovation a business priority can spell the difference between being a household name and becoming obsolete.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While some industries view progress as something to be made in measured, incremental steps, the tech sector\u2019s rapid drive to innovate is better represented in Facebook founder Mark Zuckerberg\u2019s famous motto, \u201cMove fast and break things.\u201d Compared to other industries such as pharmaceuticals and automotive, global tech companies have historically invested the greatest percentage of revenues into innovation and are more likely to focus on developing \u201cbreakthrough innovations\u201d vs. \u201cincremental change,\u201d according to\u00a0<\/span><a href=\"https:\/\/www.pwc.com\/us\/en\/advisory-services\/business-innovation\/assets\/2017-innovation-benchmark-findings.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">research from PwC<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And that was before the coronavirus crisis. Now, as companies try to beat back the fallout of the pandemic, three out of four executives agree innovation will be the\u00a0<\/span><a href=\"https:\/\/www.mckinsey.com\/business-functions\/strategy-and-corporate-finance\/our-insights\/innovation-in-a-crisis-why-it-is-more-critical-than-ever\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">key to business recovery<\/span><\/a><span style=\"font-weight: 400;\">. That number is even higher within the tech sector, with 85% of tech leaders telling McKinsey they believe COVID-19 will create the biggest opportunity for growth in the coming years.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As companies fight to recover\u2014or just survive\u2014creating and nurturing a culture of innovation has never been so important. According to\u00a0<\/span><a href=\"https:\/\/www2.deloitte.com\/ie\/en\/pages\/consulting\/articles\/tech-leadership-study.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Deloitte\u2019s 2020 Global Technology Leadership Study<\/span><\/a><span style=\"font-weight: 400;\">, so-called \u201ctech vanguards\u201d\u2014organizations that prioritize leveraging technology to drive business growth and change\u2014outperform competitors across numerous critical success metrics including profitability, revenue growth, stock performance, and, yes, innovation. These outsized results are even more important during and after a crisis: McKinsey\u2019s reporting found that businesses that continued to invest in innovation amid the Great Recession outperformed competitors by 10% during the financial crisis\u2014and by more than 30% in the years immediately following.<\/span><\/p>\n<h2><b>Innovation is intentional: proactively foster the right culture<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">But innovation doesn\u2019t happen by accident, and McKinsey\u2019s research found that only a slim 21% of businesses feel fully ready to jump on new growth opportunities, with all the right expertise and resources in place.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we head into 2021, we believe it\u2019s never been more important for global tech companies to think proactively and holistically about fostering innovation. But instead of thinking about innovation as a thing people do, businesses need to think about how to foster ongoing innovation by creating company cultures that both explicitly and implicitly support the nurturing and execution of new ideas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<section class=\"show-demo\">\n<div class=\"title\">\n\t\t\tSupporting innovation in high-tech\t\t<\/div>\n<div class=\"flex-container button-container {{ $description ?: 'spacing' }}\">\n<div class=\"flex-container description\">\n<div>\n\t\t\t\t\tUnified communications gives teams everything they need to collaborate, wherever they work.\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"button-wrapper\">\n                                            <button onclick=\"window.open('https:\/\/www.ringcentral.com\/high-tech', '_blank'); return false;\" class=\"show-demo-button\" data-dl-name=\"show-demo\" data-dl-element=\"button\" data-dl-additional-info=\"show demo button\" data-no-auto-dl=\"true\">Learn more<\/button>\n                                    <\/div>\n<\/p><\/div>\n<\/section>\n<p>\t<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this blog series, we\u2019ll help you do just that, starting with a look at the three main things companies need to do to build a culture of innovation. Next, we\u2019ll examine some common barriers to making innovation part of a company\u2019s DNA, followed by a look at how businesses have employed unified communications, such as RingCentral, to help make innovation part of their core approach to business.<\/span><\/p>\n<h3><b>3 critical components of a culture of innovation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Establishing and nurturing a culture of innovation is about so much more than hiring the right people. Even the most creative, out-of-the-box thinkers will likely become stifled and discouraged if their companies, managers, and roles do not adequately support innovation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As such, examining corporate culture and workplace support is an important place to start when it comes to building a more innovative culture. Here are three critical areas to focus on:<\/span><\/p>\n<h4><b>1. Employee experience and satisfaction<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">It\u2019s hardly rocket science: companies that make employees feel excited about their jobs drive their workers to produce better outcomes. Better employee experiences that drive higher levels of engagement result in higher productivity and a greater willingness among workers to go above and beyond, including thinking outside their job descriptions for new ways to grow and improve business. That\u2019s because better employee experiences set a solid foundation for success, engendering buy-in for company visions and ensuring workers have everything they need to do their best work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But creating leading employee experiences is not a standalone strategy. It involves a careful examination of all aspects of work and work culture including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A clearly defined and communicated company vision and purpose<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Leadership and mentoring<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tools and spaces that emphasize and promote teamwork and collaboration<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Trust and transparency<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Processes to monitor and measure employee engagement and satisfaction<\/span><\/li>\n<\/ul>\n<h2><b>2. Making time for innovation<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s difficult to make progress when you\u2019re busy treading water. Similarly, it\u2019s difficult for employees to innovate (even if that\u2019s an explicit part of their job) when they\u2019re just trying to keep up with mundane ongoing duties.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With\u00a0<\/span><a href=\"https:\/\/www.cnbc.com\/2020\/07\/28\/remote-work-burnout-is-growing-as-coronavirus-pandemic-stretches-on.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">burnout on the rise<\/span><\/a><span style=\"font-weight: 400;\"> (and stress and overworking being unlikely to help grow employee satisfaction), tacking more hours onto people\u2019s workdays and workweeks isn\u2019t the solution\u2014eliminating bottlenecks and unnecessary work is. From<\/span><a href=\"https:\/\/www.entrepreneur.com\/article\/294920\" target=\"_blank\" rel=\"noopener noreferrer\"> <span style=\"font-weight: 400;\">automating repetitive tasks<\/span><\/a><span style=\"font-weight: 400;\"> to streamlining business apps (which can<\/span><a href=\"https:\/\/netstorage.ringcentral.com\/documents\/live_in_your_apps.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"> <span style=\"font-weight: 400;\">free up an extra 32 full workdays<\/span><\/a><span style=\"font-weight: 400;\"> per employee annually!), there are lots of ways businesses can save employees hours each week, giving them the time and space they need to develop and implement groundbreaking new ideas.<\/span><\/p>\n<h3><b>3. The right tools for innovation<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">While it may only require one person to come up with a lightbulb idea, true innovation relies on the collective perspectives, experience, and expertise of the whole team. But as companies become more distributed, and remote work becomes increasingly common, businesses will have to put in place tools that facilitate communication and collaboration from disparate locations.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">From on-the-fly team messaging to reliable video-conferencing that makes brainstorming sessions from home as easy and productive as they are at the office, a culture of innovation relies on easy ways to connect and share ideas. A <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/tech-industry-cloud-phone-systems.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">unified communications solution<\/span><\/a><span style=\"font-weight: 400;\"> like RingCentral that provides all the must-have tools within a single app can do the trick. Even better, it can further support innovation if it integrates with other business apps teams are already using, reducing workflow redundancies and other time sucks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But even companies focused on developing these building blocks for a culture of innovation may still experience challenges. In the next blog post in our Culture of Innovation series, we\u2019ll examine some common barriers to innovation\u2014along with the solution to each. Stay tuned!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over the years, many smart thinkers have likened businesses to sharks\u2014they need to move forward or they die. In no sector is this truer than in tech, where making innovation a business priority can spell the difference between being a household name and becoming obsolete.\u00a0 While some industries view progress as something to be made &#8230;<\/p>\n","protected":false},"author":29,"featured_media":45551,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18722],"tags":[1413,8764,28078,5113],"class_list":["post-45550","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-startups","tag-company-culture","tag-employee-experience","tag-high-tech-communications-and-collaboration","tag-unified-communications"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How global tech organizations can build a culture of innovation | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Over the years, many smart thinkers have likened businesses to sharks\u2014they need to move forward or they die. 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