{"id":45447,"date":"2020-12-01T09:38:36","date_gmt":"2020-12-01T09:38:36","guid":{"rendered":"\/us\/en\/blog\/?p=45447"},"modified":"2024-09-12T14:14:13","modified_gmt":"2024-09-12T21:14:13","slug":"4-digital-transformations-to-expect-in-2021","status":"publish","type":"post","link":"\/us\/en\/blog\/4-digital-transformations-to-expect-in-2021\/","title":{"rendered":"4 digital transformations to expect in 2021"},"content":{"rendered":"<p>Highlights<\/p>\n<ul>\n<li>Cybersecurity is a growing concern as more permanently work from anywhere<\/li>\n<li>5G will enable high-quality video conferencing from virtually anywhere<\/li>\n<li>Businesses continue to forgo on-premises systems in favor of cloud communications<\/li>\n<li>The Internet of Things (IoT) will facilitate smarter offices and more efficient ways to work<\/li>\n<\/ul>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Who could\u2019ve anticipated that, in under a year, most of us would be uprooted from the work lives we\u2019ve had for decades and forced to work from home? Or that most of us would still be working remotely all these many months later?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It wasn\u2019t exactly easy. Businesses rushed to adopt new technologies in the wake of COVID to equip their teams adequately\u2014despite how disjointed those solutions were. However, we can\u2019t pretend that those technologies dramatically softened the blow. In fact, many organizations wouldn\u2019t have survived without remote work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s all possible, of course, thanks to <\/span><a href=\"https:\/\/www.ringcentral.com\/gb\/en\/blog\/technology-in-the-workplace-remote-work-and-digital-transformation\/#ring-off-uk\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">digital transformation<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<style>.bottom-cta{background:#001138;padding:30px}@media (max-width:767px){.bottom-cta .bottom-cta-img img{margin-bottom:20px}}@media (min-width:768px){.bottom-cta .bottom-cta-img{float:left;width:50%}}.bottom-cta .bottom-cta-img img{width:100%}.bottom-cta .bottom-cta-copy{padding:0 30px;overflow:hidden;color:#fff}.bottom-cta .bottom-cta-copy .btn-primary{width:100%}.bottom-cta .btn-primary{color:#fff;background-color:#002fa7;font-size:18px;line-height:1.33333;font-weight:700;margin-top:16px;padding:10px 16px}.bottom-cta .btn-primary:hover{color:#fff;background-color:#002174}.text-center{text-align:center}.headline-copy{font-size:23px;line-height:30px}.btn-wrapper{display:block}<\/style>\n<div class=\"bottom-cta IId-bottom-banner-905481590 CId-bottom-banner-1098205596\">\n<div class=\"bottom-cta-img\"><img decoding=\"async\" src=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/RingCentral-Office-images_2.png\" \/><\/div>\n<div class=\"bottom-cta-copy\"><span class=\"headline-copy\">Make sure your teams have the tools they need to communicate and collaborate in tomorrow&#8217;s workplace. <\/span><span class=\"text-center btn-wrapper\" data-dtm-element=\"button\" data-dtm-context=\"bottom-cta\" data-dtm-additional-info=\"Read the report\"><a class=\"btn btn-primary btn-lg\" title=\"Check out the Remote Work Playbook\" href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\" target=\"_blank\" rel=\"noopener noreferrer\" data-dtm-name=\"Bottom CTA\">Learn more<\/a><\/span><\/div>\n<div class=\"clearfix\"><\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">As Microsoft CEO <\/span><a href=\"https:\/\/www.kinandcarta.com\/en-us\/insights\/2020\/10\/microsoft-ignite\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Satya Nadella<\/span><\/a><span style=\"font-weight: 400;\"> stated, \u201cWe\u2019ve seen two years of digital transformation in two months.\u201d\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.delltechnologies.com\/en-us\/perspectives\/digital-transformation-index.htm#scroll=off\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Dell Technologies<\/span><\/a><span style=\"font-weight: 400;\"> surveyed more than 4,000 global business leaders and found that 80 percent of organizations fast-tracked digital transformation projects in 2020. Dell reports the top projects that accelerated were related to strengthening cybersecurity, empowering remote work, and reinventing digital experiences for both employees and customers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While it was 2020 that kicked off the critical mass of digital transformation, 2021 will truly test its maturity. Let\u2019s look at what\u2019s to come.<\/span><\/p>\n<h2 class=\"heading h2\"><b>1. Cybersecurity needs grow as remote work flourishes<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As more people work from home or elsewhere, their data is much more vulnerable than when they worked out of their company\u2019s offices. After all, employees don\u2019t enjoy the same levels of protection when they\u2019re in a cafe or airport.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, this year has already exposed many of those vulnerabilities. Here are some sobering statistics on how <\/span><a href=\"https:\/\/www.fintechnews.org\/the-2020-cybersecurity-stats-you-need-to-know\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">cyberattacks<\/span><\/a><span style=\"font-weight: 400;\"> increased in 2020:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">80% of companies saw an increase in cyber attacks<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">There was a 238% increase in cyberattacks on banks<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cloud-based attacks went up 630% between January and April 2020<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Since February 2020, phishing attempts went up 600%<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ransomware attacks went up 148% in March<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The average ransomware payment rose 33% to $111,605<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">With cybercrime on the rise and many employees continuing to work from home in 2021, businesses will need to step up security efforts in the coming year.<\/span><\/p>\n<h2 class=\"heading h2\"><b>2. 5G carries the work-from-anywhere movement<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The new Wi-Fi standard <\/span><a href=\"https:\/\/www.zdnet.com\/article\/what-is-5g-the-business-guide-to-next-generation-wireless-technology\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">5G<\/span><\/a><span style=\"font-weight: 400;\">, an eye-popping step up from 4G, rolled out this year and will become even more available in 2021. It offers enormous leaps in connectivity, bandwidth, and lower latency, but goes far beyond just being able to download a full-length HD movie in seconds.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">5G will likely impact <\/span><a href=\"https:\/\/www.zdnet.com\/article\/5g-initial-use-cases-are-going-to-be-all-about-business\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">enterprise<\/span><\/a><span style=\"font-weight: 400;\"> even more than customers. It can have an enormous impact in enabling more business models, analytics, edge computing, automation, IoT, and smart cities, to name just a few uses across many industries.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the cloud communications space, this means full HD <a href=\"https:\/\/www.ringcentral.com\/video.html\" target=\"_blank\" rel=\"noopener noreferrer\">video conferencing<\/a> with crystal-clear audio from virtually anywhere. This will coincide perfectly with the work-from-anywhere movement expected in the next decade.<\/span><\/p>\n<h2 class=\"heading h2\"><b>3. Cloud communications systems surge as businesses abandon on-premises systems<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">According to <\/span><a href=\"https:\/\/www.gartner.com\/en\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Gartner<\/span><\/a><span style=\"font-weight: 400;\">, only 19% of enterprises worldwide will buy unified communications systems that are premises-based by 2021.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mid-to-large enterprises, especially, prefer cloud-based communications services where infrastructure, support mechanisms, and existing training programs already exist. Communications in the cloud also require fewer IT and purchasing resources.<\/span><\/p>\n<h2 class=\"heading h2\"><b>4. The Internet of Things reaches more business areas<\/b><\/h2>\n<p><a href=\"https:\/\/theiotmagazine.com\/94-of-businesses-will-use-iot-by-the-end-of-2021-microsoft-report-cf94ad11f173\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Microsoft<\/span><\/a><span style=\"font-weight: 400;\"> says 94% of businesses will use Internet of Things (IoT) by the end of 2021. The business world is experiencing rapidly expanding and increasing benefits from IoT, such as improved workflow automation and real-time data, remote equipment monitoring and management, supply chain efficiency, freight monitoring, and inventory tracking.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In healthcare, IoT technology is enabling wearables, smart pills and beds, and connected medical equipment. Agriculture increasingly uses IoT to improve machine monitoring, support, and maintenance. With IoT, the automotive industry is barreling toward self-driving cars. It also drives smart grid technology for utilities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The continued focus on remote work and smart offices in 2021 will also increase the demand for IoT technology. <\/span><a href=\"https:\/\/www.zdnet.com\/article\/predictions-2021-technology-diversity-drives-iot-growth\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Forrester<\/span><\/a><span style=\"font-weight: 400;\"> predicts that companies bringing employees back to work will adopt new safety and resource efficiency strategies. These may include IoT apps for smart lighting, energy and environmental monitoring, and space and activity monitoring that use sensors.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><b>What this means for the workplace of tomorrow<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Remote work is just one driver of digital transformation. Sure, cloud-based collaboration apps proliferated this year, but just as work transforms, technology transforms with it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For many businesses, work-from-home is quickly becoming a thing of the past. Businesses are looking towards recovery and future success, with permanent work from anywhere arrangements as part of their long-term strategies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Naturally, this means technologies such as unified communications and 5G are poised to make monumental enhancements to how businesses work. Considering that 55% of businesses plan to make remote work a permanent option next year, they\u2019ll need tools like <a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\" target=\"_blank\" rel=\"noopener noreferrer\">unified communications<\/a> drive collaboration among teams that can be thousands of miles apart.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Highlights Cybersecurity is a growing concern as more permanently work from anywhere 5G will enable high-quality video conferencing from virtually anywhere Businesses continue to forgo on-premises systems in favor of cloud communications The Internet of Things (IoT) will facilitate smarter offices and more efficient ways to work &nbsp; Who could\u2019ve anticipated that, in under a &#8230;<\/p>\n","protected":false},"author":29,"featured_media":45448,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[27673,12155,5113],"class_list":["post-45447","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","tag-5g","tag-digital-transformation","tag-unified-communications"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>4 digital transformations to expect in 2021 | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Highlights Cybersecurity is a growing concern as more permanently work from anywhere 5G will enable high-quality video conferencing from virtually\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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