{"id":44875,"date":"2020-11-03T08:07:23","date_gmt":"2020-11-03T08:07:23","guid":{"rendered":"\/us\/en\/blog\/?p=44875"},"modified":"2025-06-27T01:04:59","modified_gmt":"2025-06-27T08:04:59","slug":"covid-impact-on-tech-startups","status":"publish","type":"post","link":"\/us\/en\/blog\/covid-impact-on-tech-startups\/","title":{"rendered":"COVID-19&#8217;s impact on tech companies: The good and bad"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In Q1 of 2020, amid the panic of COVID-19, Netflix added more new subscribers than ever before during a single three-month span. 15.8 million to be exact.<sup>1<\/sup><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just a few dozen miles north, unicorn startup Airbnb was experiencing a record of their own, but it wasn\u2019t a good one. In fact, over the course of April, May, and June 2020, Airbnb\u2019s revenue fell 67% from what it was during the same time in 2019.<sup>2<\/sup><\/span><\/p>\n<p><span style=\"font-weight: 400;\">How can two darling tech companies\u2014each with high-performing workforces that are already familiar with remote work and collaborative tools\u2014have such different experiences with COVID-19?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this post, we\u2019ll cover:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"#why\"><span style=\"font-weight: 400;\">Why some high-tech companies are doing well (and others aren\u2019t) during COVID-19<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#move\"><span style=\"font-weight: 400;\">The move to remote work for high-tech corporate employees<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#three\"><span style=\"font-weight: 400;\">3 day-to-day impacts of COVID-19 on the teams of high-tech companies<\/span><\/a><\/li>\n<\/ul>\n<hr \/>\n<p class=\"p1\">\ud83d\udc40 <b>What are the 4 key components of a successful startup?<\/b><\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"http:\/\/netstorage.ringcentral.com\/ebook\/smb_startup.pdf\" data-id=\"69e030521cede\" id=\"69e030521cede\">\n\t\t<button tabindex=\"on\"  on=\"tap:69e030521cede.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83c\udf1f Find out here<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Learn to bake success into the DNA of your startup<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01423\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69e030521cede.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Happy launching!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2><b><a id=\"why\"><\/a><br \/>\nMind the gap: Why some high-tech companies are doing well (and others aren\u2019t) during COVID-19<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Netflix isn\u2019t having a polar opposite experience from startup Airbnb because COVID\u2019s impacted these companies\u2019 workforces (and the ways they operate) any differently. If anything, in that sense, it\u2019s probably pushed each company closer together, as they\u2019ve likely had to become more reliant on <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">integrated phone services, video conferencing, and messaging apps<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, the differences in early COVID-19 success have to do with the services and products these companies provide people with and how COVID-19 impacts the way consumers can or cannot experience them.<sup>3<\/sup><\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Think about it. When people can\u2019t travel places, a company that provides global hospitality services is going to suffer no matter how technologically advanced it is. And in the same vein, it\u2019s safe to say that a company that provides in-home streaming services has a good chance of experiencing growth during lockdowns and quarantines.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s all contextual: it entirely depends on the business and its offerings, which makes it impossible to draw many general conclusions about COVID-19\u2019s impact on <\/span><i><span style=\"font-weight: 400;\">every <\/span><\/i><span style=\"font-weight: 400;\">high-tech company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But there is one, and that is this: regardless of service, product, or industry, COVID-19 has rapidly accelerated high-tech companies\u2019 and startups\u2019 adoption of <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/benefits-remote-work\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">remote work<\/span><\/a><span style=\"font-weight: 400;\">. And for what it\u2019s worth, so far they seem to be more than successful with it\u2014and they also appear eager to make WFH (work-from-home) <\/span><span style=\"font-weight: 400;\">a permanent thing<\/span><span style=\"font-weight: 400;\">.<sup>4<\/sup>\u00a0<\/span><\/p>\n<h2><b><a id=\"move\"><\/a><br \/>\nThe move to remote work for high-tech corporate employees<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Prior to COVID-19, many high-tech startups and companies were already flirting with remote work and hybrid models. In fact, some of these companies were already completely remote\u2014and unquestionably successful with it, too.<sup>5<\/sup><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, after having seen the early successes of their own moves to <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wfh\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">WFH<\/span><\/a><span style=\"font-weight: 400;\">, mainstay tech companies like Facebook and Twitter are reconsidering their need for huge office spaces, which tend to come with equally large leases that don\u2019t exactly help companies\u2019 bottom lines.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019re sure the adoption and subsequent debate about remote work will continue for years to come. But beyond their bottom lines, it\u2019s hard to say whether or not remote work has been good or bad for companies, their employees, and their customers. There\u2019s no denying the fact that high-tech companies are better equipped to adapt to a WFH lifestyle, but that\u2019s merely a short-term advantage, as other companies in other industries will gradually learn the ways of remote work and become nearly as proficient in it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus, the long-term effects of this movement have yet to be seen, and the blurring of work-life lines will continue to reset the way we all operate as humans.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But let\u2019s put the future of these companies and the long-term effects of WFH aside, and look at the impact of COVID-19 on the day-to-day functions of high-tech teams and employees.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because if you ask us, that\u2019s what has truly been fascinating so far.\u00a0<\/span><\/p>\n<h2><b><a id=\"three\"><\/a><br \/>\n3 day-to-day impacts of COVID-19 on the teams of high-tech companies<\/b><\/h2>\n<h3><b>#1. The lack of physical proximity has eliminated quick but essential team huddles and on-the-fly meetings<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">High-tech startups and companies have particular ways of working: fast, chaotic\u2014and insanely productive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Anchored in speed and quick communication, these businesses have grown accustomed to agile ways of working inside functional, open-floor offices. <em>The Harvard Business Review <\/em>found that whether they\u2019re actually good for productivity or not, open-floor offices invite an opportunity for unplanned chats, collaborations, and meetings, which often lead to hours of work being completed in a matter of minutes.<sup>7<\/sup><\/span><\/p>\n<p><span style=\"font-weight: 400;\">And when decisions need to be made in the blink of an eye, you need to be able to huddle quickly with your team and bounce ideas off each other before moving forward.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, COVID-19 and the move to <\/span><span style=\"font-weight: 400;\">remote work<\/span><span style=\"font-weight: 400;\"> have made these team huddles and random meetings all but impossible. But does this mean it\u2019s the end of essential, rapid-fire communication between tech teams? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course not.\u00a0<\/span><\/p>\n<h4><b>Overcoming the elimination of in-person huddle meetings\u00a0<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">On-the-fly huddles are great in person, but pulling off impromptu group video and phone calls remotely is another story.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For starters, <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/remote-work-tips\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">successful remote work<\/span><\/a><span style=\"font-weight: 400;\"> requires organization, including a detailed calendar with time blocked off for meetings and heads-down work if you <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-increase-productivity\/\" target=\"_blank\" rel=\"noopener noreferrer\">want to be productive<\/a>. The chances you\u2019re going to be able to get everyone you need on a random call at any one time throughout the day are slim. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Second, it\u2019s unfair to expect remote team members to be available at a moment\u2019s notice, especially when you consider the number of obligations people have while working at home\u2014you know\u2026 watching the kids, walking the dog, taking a short coffee break.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, we&#8217;d suggest that one way to maintain similar levels of collaboration and productivity from home is to implement daily stand-up meetings.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Inspired by the need for fast meetings that update everyone on project progress and completion, stand-up meetings are an integral piece to the agile way of working.<sup>8<\/sup><\/span><span style=\"font-weight: 400;\"> They\u2019re typically held on a weekly or daily basis, and the goal of them is to give everyone in a team a shared understanding of who\u2019s doing what, how far along they are, and when it\u2019s due.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So far, <\/span><span style=\"font-weight: 400;\">what we\u2019ve found during the move to remote work<\/span><span style=\"font-weight: 400;\"> is that the sooner high-tech companies can set a regular cadence for remote stand-up meetings, the sooner work begins to feel more normal and immense progress starts to be made. And your standups can be <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/asynchronous-communication\/\" target=\"_blank\" rel=\"noopener noreferrer\">asynchronous<\/a> too! Instead of doing a <a href=\"https:\/\/www.ringcentral.com\/video-call.html\">video call<\/a> with everyone, you could try having a team chat where the group updates each other through messages in a certain time frame:<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/rcapp.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-large wp-image-44877\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/Standup-meeting-in-RingCentral-app-1024x673.png\" alt=\"Standup meeting in RingCentral app\" width=\"1024\" height=\"673\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Plus, these meetings have become increasingly easier\u2014and more personal\u2014with <\/span><a href=\"https:\/\/www.ringcentral.com\/video.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">integrated video conferencing<\/span><\/a><span style=\"font-weight: 400;\">. And with <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">the best audiovisual solutions<\/span><\/a><span style=\"font-weight: 400;\">, it legitimately feels like you\u2019re in the same room with your team members. (Just remember: always keep your camera on to maximize the effectiveness of your stand-up meetings!)\u00a0<\/span><\/p>\n<h3><b>#2. Sales teams can no longer develop business at trade shows, industry events, or in face-to-face meetings\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This one is more specific to the startups in the high-tech space, as they tend to rely on conferences, events, and in-person meetings as a way to drum up business more often than major tech companies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Regardless, with the crushing effects of COVID-19 on the event industry, the sales teams of high-tech startups have been left without a major vehicle for relationship-building, lead generation, and, as the name of their job indicates, sales.<sup>9<\/sup><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Without trade shows, meet and greets, or educational seminars, sales teams can\u2019t meet potential customers, start relationships, or close deals. Heck, they can\u2019t even slip their business cards into a basket and hope for a call.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead, sales reps have had to reinvent a lot of the ways they go about putting themselves out there to stay on the radar of their customers and prospects\u2014all from their own homes, too.\u00a0<\/span><\/p>\n<h4><b>Developing business during COVID-19\u2014even without trade shows or in-person events<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">With the disappearance of trade shows and industry events, it\u2019s become imperative for high-tech sales teams to find an alternative approach to get the good word out there.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the best ways to do that is also uncomfortable and challenging for most: putting the spotlight on yourself on social media platforms, particularly LinkedIn.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Over the course of the past few years, membership, engagement, and sales opportunities on LinkedIn have consistently been rising.<sup>10<\/sup><\/span><span style=\"font-weight: 400;\"> Some savvy sales reps and marketing leaders were ahead of the curve and built impressive followings early on by posting anecdotal tips, best practices, and thought-starters, and now it seems like every sales leader is trying to become a LinkedIn celebrity.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But that shouldn\u2019t stop a sales leader in high-tech from diving in head first. By nature of LinkedIn\u2019s algorithm\u2014and considering who a high-tech sales executive would be connected with\u2014it becomes rather easy to garner a following within your industry on the social media platform.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our best advice for high-tech sales leaders is to begin investing a portion of each day to learning about LinkedIn, posting on the platform, and engaging with others via their posts or direct messages. There will be no overnight success\u2014there never is in sales\u2014but with consistency and fine-tuning, sales reps can begin growing an audience that likely contains a few prospects, leads, and customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And the more your sales team can convince prospects and leads of their industry-leading expertise, the more they\u2019ll trust your company and commit to a partnership.\u00a0<\/span><\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/sales-demo-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">Check out these sales demo best practices<\/a>.<\/p>\n<\/div>\n<h3><b>#3. Remote work is leading to burnout in customer service teams\u00a0<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Naturally always on and ready to help, customer service reps typically overburden themselves regardless of the industry they work in. Yet at high-tech companies, it seems like customer service teams are putting out all different kinds of fires. And now with life and work blending together, they\u2019re doing it at all hours of the morning, day, and night.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The result of putting out fire after fire after fire?\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Burnout.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Okay, okay. Bad puns aside, COVID-19 and WFH have made it far easier for high-tech customer service professionals to stay online and on task for hours and hours throughout the week. Not only are they dealing with customers, but they\u2019re also expected to participate in team and company meetings, too.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All of these obligations, on top of balancing whatever they have going on at home, has led to rising burnout numbers in customer service representatives.<sup>11<\/sup><\/span><\/p>\n<p><span style=\"font-weight: 400;\">But the thing is, it doesn\u2019t have to be this way\u2014even with remote work.\u00a0<\/span><\/p>\n<h4><b>Set your customer service teams up for consistent success with rigid working hours and pre-defined meeting times<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">The best way to reduce burnout and ensure long-term success for customer service teams is to <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/customer-service-apps\/\" target=\"_blank\" rel=\"noopener noreferrer\">equip them with the right tools<\/a> and set a consistent, inflexible working schedule.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In fact, it may even be worth disabling access to their work computers and phones during certain hours. This way, customer service teams at high-tech startups and companies would have a set schedule for work and wouldn\u2019t be able to fall into the burnout trap\u2014even if they tried.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then, to further increase productivity within customer service teams, a specific pocket of time could be dedicated as their \u201copen window,\u201d which would indicate the reps\u2019 availability for meetings and check-ins.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s ironic, but the best way to eliminate burnout in customer service teams at high-tech companies during COVID-19 and WFH might just be to limit their time on\u2014and access to\u2014technology.\u00a0<\/span><\/p>\n<h2><b>Turning COVID-19\u2019s negative impacts into positives is all about attention and effort\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Naturally, some high-tech startups and companies have thrived during the COVID-19 pandemic due to an increase in demand for their products and services.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Others, however, have maintained their level of growth and success without experiencing a rise in demand for their products. They\u2019ve been able to do this not only because they were well-prepared from a tech standpoint, but also because they paid attention early on and made proactive efforts to optimize their teams\u2019 remote work setups, schedules, and strategies.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They realized a need for daily stand-up meetings between teams to ensure project efficiency and profitability. They figured out how to unlock sales even without trade shows and in-person industry events. They imposed boundaries for their customer service reps to prevent burnout, and ultimately prove that better, healthier productivity is possible without it.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By taking a human and empathetic approach to everyone\u2019s working situation, many high-tech startups and companies have overcome the challenges of COVID-19 and used <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/tech-industry-cloud-phone-systems.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">collaborative technology<\/span><\/a><span style=\"font-weight: 400;\"> in a truly productive and powerful way.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Now isn\u2019t <\/span><i><span style=\"font-weight: 400;\">that <\/span><\/i><span style=\"font-weight: 400;\">innovative?<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p class=\"p1\">Learn more about how tech startups are using RingCentral to collaborate more effectively with distributed teams and keep customers happy.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/brief\/startup_innovation.pdf\" data-id=\"69e030521d00a\" id=\"69e030521d00a\">\n\t\t<button tabindex=\"on\"  on=\"tap:69e030521d00a.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83c\udf1f Download the solution brief<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 Get this free solution brief to evaluate if RingCentral might be a good fit for your startup. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01421\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69e030521d00a.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\"><sup>1<\/sup>qz.com\/1881507\/netflix-is-about-as-secure-as-any-company-on-the-planet-right-now\u00a0<\/span><\/p>\n<p><sup>2<\/sup><span style=\"font-weight: 400;\">bloomberg.com\/news\/articles\/2020-08-12\/airbnb-revenue-tanks-67-in-second-quarter-ipo-planned-for-2020<\/span><\/p>\n<p><sup>3<\/sup><span style=\"font-weight: 400;\">forbes.com\/sites\/asheemchandna\/2020\/07\/22\/greylock-covid-19-impact-on-start-ups-assessing-the-first-few-months\/#2e33128e1c8f<\/span><\/p>\n<p><sup>4<\/sup><span style=\"font-weight: 400;\">cnbc.com\/2020\/07\/18\/gitlab-worked-remotely-with-over-1000-employees-before-coronavirus.html<\/span><\/p>\n<p><sup>5<\/sup><span style=\"font-weight: 400;\">u<\/span>satoday.com\/story\/tech\/2020\/05\/22\/coronavirus-remote-work-post-pandemic\/5242420002<\/p>\n<p><sup>6<\/sup><span style=\"font-weight: 400;\">businessinsider.com\/silicon-valley-future-of-work-port-coronavirus-apple-amazon-facebook-2020-10#twitter-was-already-preparing-for-a-decentralized-workforce-even-before-the-pandemic-1<\/span><\/p>\n<p><sup>7<\/sup><span style=\"font-weight: 400;\">hbr.org\/2019\/11\/the-truth-about-open-offices<\/span><\/p>\n<p><sup>8<\/sup><span style=\"font-weight: 400;\">kanbanize.com\/blog\/running-a-better-stand-up-meeting<\/span><\/p>\n<p><sup>9<\/sup><span style=\"font-weight: 400;\">wp-eventmanager.com\/covid-19-and-its-impact-on-event-industry<\/span><\/p>\n<p><sup>10<\/sup><span style=\"font-weight: 400;\">socialmediatoday.com\/news\/linkedin-engagement-continues-to-rise-as-per-microsofts-latest-performanc\/565802<\/span><\/p>\n<p><sup>11<\/sup><span style=\"font-weight: 400;\">bloomfire.com\/blog\/cs-prevent-remote-customer-service-burnout<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Q1 of 2020, amid the panic of COVID-19, Netflix added more new subscribers than ever before during a single three-month span. 15.8 million to be exact.1 Just a few dozen miles north, unicorn startup Airbnb was experiencing a record of their own, but it wasn\u2019t a good one. In fact, over the course of &#8230;<\/p>\n","protected":false},"author":29,"featured_media":44933,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18669,18722],"tags":[556],"class_list":["post-44875","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-verticals","category-startups","tag-startups"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>COVID-19&#039;s impact on tech companies: The good and bad | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Amid the layoffs, furloughs, and pay cuts at some high-tech startups, COVID-19\u2019s brought record-breaking revenues &amp; relevance to others. Who was spared?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/covid-impact-on-tech-startups\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"COVID-19&#039;s impact on tech companies: The good and bad\" \/>\n<meta property=\"og:description\" content=\"Amid the layoffs, furloughs, and pay cuts at some high-tech startups, COVID-19\u2019s brought record-breaking revenues &amp; relevance to others. Who was spared?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/covid-impact-on-tech-startups\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2020-11-03T08:07:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-27T08:04:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/covid-impact-on-tech-startups\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"COVID-19&#8217;s impact on tech companies: The good and bad\",\"datePublished\":\"2020-11-03T08:07:23+00:00\",\"dateModified\":\"2025-06-27T08:04:59+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/covid-impact-on-tech-startups\/\"},\"wordCount\":2267,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg\",\"keywords\":[\"Startups\"],\"articleSection\":[\"Business &amp; leadership\",\"Industry insights\",\"Startups\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/covid-impact-on-tech-startups\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/\",\"name\":\"COVID-19's impact on tech companies: The good and bad | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg\",\"datePublished\":\"2020-11-03T08:07:23+00:00\",\"dateModified\":\"2025-06-27T08:04:59+00:00\",\"description\":\"Amid the layoffs, furloughs, and pay cuts at some high-tech startups, COVID-19\u2019s brought record-breaking revenues & relevance to others. Who was spared?\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg\",\"width\":930,\"height\":700,\"caption\":\"startup challenges\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"COVID-19&#8217;s impact on tech companies: The good and bad\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\",\"name\":\"RingCentral Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"caption\":\"RingCentral Team\"},\"sameAs\":[\"https:\/\/www.ringcentral.com\"],\"url\":\"\/us\/en\/blog\/author\/ringcentral-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"COVID-19's impact on tech companies: The good and bad | RingCentral Blog","description":"Amid the layoffs, furloughs, and pay cuts at some high-tech startups, COVID-19\u2019s brought record-breaking revenues & relevance to others. Who was spared?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/covid-impact-on-tech-startups\/","og_locale":"en_US","og_type":"article","og_title":"COVID-19's impact on tech companies: The good and bad","og_description":"Amid the layoffs, furloughs, and pay cuts at some high-tech startups, COVID-19\u2019s brought record-breaking revenues & relevance to others. Who was spared?","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/covid-impact-on-tech-startups\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2020-11-03T08:07:23+00:00","article_modified_time":"2025-06-27T08:04:59+00:00","og_image":[{"width":930,"height":700,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg","type":"image\/jpeg"}],"author":"RingCentral Team","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#article","isPartOf":{"@id":"\/us\/en\/blog\/covid-impact-on-tech-startups\/"},"author":{"name":"RingCentral Team","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358"},"headline":"COVID-19&#8217;s impact on tech companies: The good and bad","datePublished":"2020-11-03T08:07:23+00:00","dateModified":"2025-06-27T08:04:59+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/covid-impact-on-tech-startups\/"},"wordCount":2267,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg","keywords":["Startups"],"articleSection":["Business &amp; leadership","Industry insights","Startups"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/covid-impact-on-tech-startups\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/","name":"COVID-19's impact on tech companies: The good and bad | RingCentral Blog","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg","datePublished":"2020-11-03T08:07:23+00:00","dateModified":"2025-06-27T08:04:59+00:00","description":"Amid the layoffs, furloughs, and pay cuts at some high-tech startups, COVID-19\u2019s brought record-breaking revenues & relevance to others. Who was spared?","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg","width":930,"height":700,"caption":"startup challenges"},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/covid-impact-on-tech-startups\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"COVID-19&#8217;s impact on tech companies: The good and bad"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358","name":"RingCentral Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","caption":"RingCentral Team"},"sameAs":["https:\/\/www.ringcentral.com"],"url":"\/us\/en\/blog\/author\/ringcentral-team\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/woman-at-laptop.jpg","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/ringcentral-team\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">RingCentral Team<\/span><\/a>","rc_author_full_name":"RingCentral Team","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/ringcentral-logo-new.png","rc_author_link":"\/us\/en\/blog\/author\/ringcentral-team\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/business-leadership\/amp\">Business &amp; leadership<\/a><a href=\"\/us\/en\/blog\/category\/verticals\/amp\">, Industry insights<\/a><a href=\"\/us\/en\/blog\/category\/verticals\/startups\/amp\">, Startups<\/a>","amp_link":"\/us\/en\/blog\/covid-impact-on-tech-startups\/amp","excerpt_title":"COVID-19&#8217;s impact on tech companies: The good and bad","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/44875","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=44875"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/44875\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/44933"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=44875"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=44875"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=44875"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}