{"id":44532,"date":"2020-10-19T15:25:43","date_gmt":"2020-10-19T15:25:43","guid":{"rendered":"\/us\/en\/blog\/?p=44532"},"modified":"2025-03-13T06:23:30","modified_gmt":"2025-03-13T13:23:30","slug":"vonage-alternatives","status":"publish","type":"post","link":"\/us\/en\/blog\/vonage-alternatives\/","title":{"rendered":"The top 6 Vonage alternatives for small businesses in 2021"},"content":{"rendered":"

Updated October 2020<\/em><\/span><\/p>\n

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We wager you landed on this article for one of two reasons:\u00a0<\/span><\/p>\n

You currently use Vonage and think it\u2019s time to look for a new communications provider,<\/span><\/p>\n

or<\/span><\/p>\n

You\u2019ve researched Vonage but aren\u2019t sure it\u2019s the right choice for your business.<\/span><\/p>\n

Whether it\u2019s one of these cases or a mystery third, you\u2019ve come to the right place. Vonage is a feature-rich option for your business phone<\/a> needs, with both team collaboration tools and video conferencing offered, depending on the monthly price per user you choose.\u00a0\u00a0<\/span><\/p>\n

But every small business is unique, with different needs when it comes to connecting with their customers. For example, Vonage might be the right choice for some, but if you\u2019re on a tight budget, you might need to keep looking. At this time, Vonage is one of the pricier PBX options.\u00a0<\/span><\/p>\n

If Vonage isn\u2019t the best fit for your business, that\u2019s okay. There\u2019s good news about the world of <\/span>VoIP technology<\/span><\/a> today: you have options!\u00a0<\/span><\/p>\n

Lots<\/span><\/i> of options.\u00a0<\/span><\/p>\n

So many options, in fact, that it\u2019s hard to know where even to start.\u00a0<\/span><\/p>\n

Before the cold sweat kicks in: we\u2019ve got you covered. We rounded up and ranked six of the top alternatives to Vonage, with small businesses in mind. These products are affordable options (some more than others) that offer different levels of service and features, depending on your price point and goals. <\/span><\/p>\n

How we ranked these 6 Vonage alternatives<\/span><\/h3>\n

These are the criteria we used for this comprehensive ranking of UCaaS (unified communications as a service, or as you probably know them, all-in-one communication platforms) products:\u00a0<\/span><\/p>\n

    \n
  • Ease of use. <\/b>Time is a valuable resource for small businesses, so we looked into customer reviews about each product\u2019s ease of use and customer support.\u00a0<\/span><\/li>\n
  • Quality of service. <\/b>In a small business, outages can mean a loss of real customers. How reliable is the cloud phone connection?<\/span><\/li>\n
  • Affordability.<\/b> Every dollar counts when you run a business. How much will this service impact your bottom line?\u00a0<\/span><\/li>\n
  • Integrations. <\/b>How well does the platform sync with your current applications, like your CRM or email client? The less toggling you have to do, the better.\u00a0<\/span><\/li>\n
  • Customer support. <\/b>How easy is it to reach them, and how helpful are they in a crisis? <\/span><\/li>\n
  • Overall value. <\/b>Affordability is important, and what you get for that price determines a product\u2019s true value. A la carte apps might look cheapest on the surface, but add-ons can really add up.<\/i><\/li>\n<\/ul>\n

    Based on these criteria, here\u2019s our ranking of Vonage alternatives\u2014and what they\u2019re best for:<\/span><\/p>\n

      \n
    1. RingCentral: Best overall quality and features<\/span><\/a><\/li>\n
    2. 8×8: <\/span>An affordable (initially, at least) option<\/span><\/a><\/li>\n
    3. Fuze: Better for on-site teams<\/span><\/a><\/li>\n
    4. Dialpad: An easy-to-use option<\/span><\/a><\/li>\n
    5. Star2Star: An option for teams concerned about disaster recovery<\/span><\/a><\/li>\n
    6. 3CX: Super cheap<\/span><\/a><\/li>\n<\/ol>\n

      The top 6 alternatives to Vonage, ranked for small businesses<\/span><\/h2>\n

      <\/a>
      \n1. RingCentral: Best overall quality and features<\/span><\/h3>\n

      TechRadar named RingCentral the #1 VoIP<\/a> service provider of 20201<\/sup>,<\/span> and small businesses will love the reasons why.\u00a0<\/span><\/p>\n

      RingCentral earned top marks for best overall quality of calls, ease of use, and our range of pricings to satisfy any budget. As a small business owner, you\u2019ve probably learned that real value beats the cheapest price every time. RingCentral is both affordable and offers a high-quality VoIP phone<\/a> system for businesses of all sizes, with toll-free minutes included at every pricing tier. Plus, the app has a clean, beautiful interface:<\/span><\/p>\n