{"id":44322,"date":"2020-10-06T15:01:05","date_gmt":"2020-10-06T15:01:05","guid":{"rendered":"\/us\/en\/blog\/?p=44322"},"modified":"2023-01-30T05:12:00","modified_gmt":"2023-01-30T13:12:00","slug":"real-talk-the-ten-day-turnaround-with-ryan-cole","status":"publish","type":"post","link":"\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/","title":{"rendered":"Real Talk: The 10-day turnaround with Ryan Cole"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">When quarantine first began, businesses in the restaurant industry were quickly hit with closures, no in-house dining, and limited ways to interact with customers. With these new restrictions, San Francisco\u2019s restaurants saw a <a href=\"https:\/\/sf.eater.com\/2020\/8\/27\/21404585\/san-francisco-restaurants-chamber-of-commerce-sales-drop\" target=\"_blank\" rel=\"noopener noreferrer\">91% decrease in revenue<\/a><\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For Ryan Cole, recently named one of the \u201cRestaurateurs of the Year\u201d by San Francisco Magazine after opening four successful restaurants in five years, failure was not an option:<\/span><\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"Real Talk with Ryan Cole - trailer\" src=\"https:\/\/player.vimeo.com\/video\/463163882?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">With a focus on helping his community\u2014both those he serves and those who work in his industry\u2014Ryan quickly adopted a start-up ethos and led his team through a ten-day journey that resulted in the opening of one of the city\u2019s first socially distanced, outdoor restaurants.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this episode of Real Talk, Ryan provides an honest outlook on everything from creating ghost kitchens, chef incubators, and socially distanced events, to navigating PPP loans, employees\u2019 unemployment, and the personal toll it\u2019s taken to pivot to a mindset where he\u2019s forced to think with his head, and not with his heart.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Watch the full episode! \ud83d\udc47<\/span><\/p>\n<section class=\"show-demo\">\n<div class=\"title\">\n\t\t\tReal Talk with Ryan Cole: The 10-day Turnaround\t\t<\/div>\n<div class=\"flex-container button-container {{ $description ?: 'spacing' }}\">\n<div class=\"flex-container description\">\n<div>\n\t\t\t\t\tLearn more about Ryan's story &gt;&gt;\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"button-wrapper\">\n                                            <button onclick=\"window.open('https:\/\/ev.ringcentral.com\/realtalk_hi-neighbor', '_blank'); return false;\" class=\"show-demo-button\" data-dl-name=\"show-demo\" data-dl-element=\"button\" data-dl-additional-info=\"show demo button\" data-no-auto-dl=\"true\">Watch it now<\/button>\n                                    <\/div>\n<\/p><\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>When quarantine first began, businesses in the restaurant industry were quickly hit with closures, no in-house dining, and limited ways to interact with customers. With these new restrictions, San Francisco\u2019s restaurants saw a 91% decrease in revenue. For Ryan Cole, recently named one of the \u201cRestaurateurs of the Year\u201d by San Francisco Magazine after opening &#8230;<\/p>\n","protected":false},"author":29,"featured_media":44324,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[18791,19547],"class_list":["post-44322","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","tag-real-talk","tag-ryan-cole"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Real Talk: The 10-day turnaround with Ryan Cole | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Learn more about Ryan Cole, a restauranteur who&#039;s helping his community and adapting to the pandemic at the same time, in this episode of Real Talk.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Real Talk: The 10-day turnaround with Ryan Cole\" \/>\n<meta property=\"og:description\" content=\"Learn more about Ryan Cole, a restauranteur who&#039;s helping his community and adapting to the pandemic at the same time, in this episode of Real Talk.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-06T15:01:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-30T13:12:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/10\/ryancole-real-talk-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/#article\",\"isPartOf\":{\"@id\":\"\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#\\\/schema\\\/person\\\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"Real Talk: The 10-day turnaround with Ryan Cole\",\"datePublished\":\"2020-10-06T15:01:05+00:00\",\"dateModified\":\"2023-01-30T13:12:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/\"},\"wordCount\":216,\"publisher\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/#primaryimage\"},\"thumbnailUrl\":\"\\\/us\\\/en\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/ryancole-real-talk-1.png\",\"keywords\":[\"real talk\",\"ryan cole\"],\"articleSection\":[\"Customer &amp; employee experience\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/\",\"url\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/\",\"name\":\"Real Talk: The 10-day turnaround with Ryan Cole | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/#primaryimage\"},\"thumbnailUrl\":\"\\\/us\\\/en\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/ryancole-real-talk-1.png\",\"datePublished\":\"2020-10-06T15:01:05+00:00\",\"dateModified\":\"2023-01-30T13:12:00+00:00\",\"description\":\"Learn more about Ryan Cole, a restauranteur who's helping his community and adapting to the pandemic at the same time, in this episode of Real Talk.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/#primaryimage\",\"url\":\"\\\/us\\\/en\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/ryancole-real-talk-1.png\",\"contentUrl\":\"\\\/us\\\/en\\\/blog\\\/wp-content\\\/uploads\\\/2020\\\/10\\\/ryancole-real-talk-1.png\",\"width\":930,\"height\":700,\"caption\":\"ryancole-real-talk\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/real-talk-the-ten-day-turnaround-with-ryan-cole\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Real Talk: The 10-day turnaround with Ryan Cole\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"\\\/us\\\/en\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/ringcentral-logo.png\",\"contentUrl\":\"\\\/us\\\/en\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/04\\\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/ringcentral\",\"https:\\\/\\\/x.com\\\/ringcentral\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/ringcentral\\\/\",\"https:\\\/\\\/www.instagram.com\\\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/newrcblog.wpengine.com\\\/us\\\/en\\\/blog\\\/#\\\/schema\\\/person\\\/65a168321317ffd562e0d77745f1b358\",\"name\":\"RingCentral Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"caption\":\"RingCentral Team\"},\"sameAs\":[\"https:\\\/\\\/www.ringcentral.com\"],\"url\":\"\\\/us\\\/en\\\/blog\\\/author\\\/ringcentral-team\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Real Talk: The 10-day turnaround with Ryan Cole | RingCentral Blog","description":"Learn more about Ryan Cole, a restauranteur who's helping his community and adapting to the pandemic at the same time, in this episode of Real Talk.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/","og_locale":"en_US","og_type":"article","og_title":"Real Talk: The 10-day turnaround with Ryan Cole","og_description":"Learn more about Ryan Cole, a restauranteur who's helping his community and adapting to the pandemic at the same time, in this episode of Real Talk.","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2020-10-06T15:01:05+00:00","article_modified_time":"2023-01-30T13:12:00+00:00","og_image":[{"width":930,"height":700,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/10\/ryancole-real-talk-1.png","type":"image\/png"}],"author":"RingCentral Team","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/#article","isPartOf":{"@id":"\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/"},"author":{"name":"RingCentral Team","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358"},"headline":"Real Talk: The 10-day turnaround with Ryan Cole","datePublished":"2020-10-06T15:01:05+00:00","dateModified":"2023-01-30T13:12:00+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/"},"wordCount":216,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/10\/ryancole-real-talk-1.png","keywords":["real talk","ryan cole"],"articleSection":["Customer &amp; employee experience"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/","name":"Real Talk: The 10-day turnaround with Ryan Cole | RingCentral Blog","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/10\/ryancole-real-talk-1.png","datePublished":"2020-10-06T15:01:05+00:00","dateModified":"2023-01-30T13:12:00+00:00","description":"Learn more about Ryan Cole, a restauranteur who's helping his community and adapting to the pandemic at the same time, in this episode of Real Talk.","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/10\/ryancole-real-talk-1.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/10\/ryancole-real-talk-1.png","width":930,"height":700,"caption":"ryancole-real-talk"},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"Real Talk: The 10-day turnaround with Ryan Cole"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358","name":"RingCentral Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","caption":"RingCentral Team"},"sameAs":["https:\/\/www.ringcentral.com"],"url":"\/us\/en\/blog\/author\/ringcentral-team\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/10\/ryancole-real-talk-1.png","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/ringcentral-team\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">RingCentral Team<\/span><\/a>","rc_author_full_name":"RingCentral Team","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/ringcentral-logo-new.png","rc_author_link":"\/us\/en\/blog\/author\/ringcentral-team\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/customer-experience\/amp\">Customer &amp; employee experience<\/a>","amp_link":"\/us\/en\/blog\/real-talk-the-ten-day-turnaround-with-ryan-cole\/amp","excerpt_title":"Real Talk: The 10-day turnaround with Ryan Cole","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/44322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=44322"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/44322\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/44324"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=44322"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=44322"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=44322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}