{"id":44079,"date":"2020-07-01T14:39:55","date_gmt":"2020-07-01T14:39:55","guid":{"rendered":"\/us\/en\/blog\/?p=44079"},"modified":"2025-03-13T06:25:58","modified_gmt":"2025-03-13T13:25:58","slug":"telepresence-vs-video-conferencing-whats-the-difference","status":"publish","type":"post","link":"\/us\/en\/blog\/telepresence-vs-video-conferencing-whats-the-difference\/","title":{"rendered":"Telepresence vs video conferencing: What\u2019s the difference?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The biggest problems that businesses face today aren\u2019t limited to the problems related to hiring, marketing, or revenue.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While those are all-season problems for businesses across the world, the real pebble in their shoes right now is how to run their remote meetings smoothly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Frozen videos. Static audio. Erratic video conferencing punctuated by frequent interruptions have become an expected part of any online meeting:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cCan you guys hear me?\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cHello!?? I think I lost you again.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cCan you please mute your mic?\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><em>\u201cCan you hear me now?<\/em>\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cNope, can&#8217;t see you.&#8221;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cLet me try hanging up and calling you again.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sounds all too familiar? We thought so.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you regularly host <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/virtual-meetings\/\" target=\"_blank\" rel=\"noopener noreferrer\">video meetings<\/a> for your remote teammates, these scenarios are bound to happen.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And while the technical gremlins disrupting <a href=\"https:\/\/www.ringcentral.com\/video-call.html\">video calls<\/a> has become a routine these days, we shouldn\u2019t accept them as the new business norm.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When your business is growing, your need for communicating more effectively with the internal teams as well as external clients becomes mission-critical\u2014not just to your success but to your survival too.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And let&#8217;s face it\u2014you can\u2019t keep running the show with choppy, unreliable video meetings. That\u2019s a surefire path to inefficiency\u2014and inefficiency is the enemy of progress.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can\u2019t just disable your video or make an excuse for the spotty internet connection, for example, when you\u2019re pitching your business to a board of investors via <a href=\"https:\/\/www.ringcentral.com\/how-does-a-virtual-phone-call-work.html\">virtual call<\/a>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You have to look and sound sharp and make a crisp impression on your audience to crush your presentations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You need a solution that\u2019s as life-like, professional, and sturdy as telepresence\u2014the much cooler-looking cousin of video conferencing (that you may not know existed).<\/span><\/p>\n<p>But here&#8217;s the thing. The choice between telepresence and video conferencing have gradually become harder in the last few years as telepresence systems have become less expensive and video <a href=\"https:\/\/www.ringcentral.com\/free-conference-call.html\">conferencing call services<\/a> have become more robust. So let&#8217;s dig into it.<\/p>\n<p><span style=\"font-weight: 400;\">In this article, we&#8217;ll cover:<\/span><\/p>\n<ul>\n<li><a href=\"#what\">What exactly is telepresence technology?<\/a><\/li>\n<li><a href=\"#diff\">What&#8217;s the difference between telepresence and video conferencing?<\/a><\/li>\n<li><a href=\"#vs\">When to choose telepresence over video conference<\/a><\/li>\n<\/ul>\n<hr \/>\n<p class=\"p1\">Shopping for a video conferencing tool? (Or just curious about what to look for?) Grab the free checklist to help you choose the right one for your team or business.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/video_conf_platform_checklist.pdf\" data-id=\"6a0a72b7c0805\" id=\"6a0a72b7c0805\">\n\t\t<button tabindex=\"on\"  on=\"tap:6a0a72b7c0805.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\u2705 Get it now<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">See what you need to do (and know) as you're deciding on a video conferencing app with this checklist!<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01510\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a0a72b7c0805.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Happy shopping! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\"><a id=\"what\"><\/a><br \/>\nWhat is telepresence?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Remember Dr. Evil in <\/span><i><span style=\"font-weight: 400;\">Austin Powers: International Man of Mystery<\/span><\/i><span style=\"font-weight: 400;\">?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the movie, Dr. Evil asks for a \u201c$100 billion\u201d ransom with the authorities from the United Nations through a high-definition, jumbotron-size video conferencing technology:<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44081\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/09\/telepresence-in-austin-powers.gif\" alt=\"telepresence in austin powers\" width=\"544\" height=\"288\" \/><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s the closest (somewhat oversimplified) example of telepresence\u2014minus the evil plot.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telepresence has historically been considered <\/span><span style=\"font-weight: 400;\">a more advanced version of video conferencing<\/span><span style=\"font-weight: 400;\"> that uses superior technology to allow meeting participants to stream high-quality audio and video.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The catch here is the technology\u2014telepresence requires you to have robust technical equipment across all user endpoints (e.g., webcam, laptop, speakers, desktop) for an amazing meeting experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Besides the higher quality of audiovisuals, experiencing telepresence is like talking to your remote audience in person without any ambient distractions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s called telepresence because it gives you the experience of being \u201cteleported\u201d somewhere else to be in your audience&#8217;s presence\u2014like wearing a virtual reality (VR) headset to experience a parallel universe that exists in the virtual world.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(Telepresence video conferencing also has an alias\u2014\u201cremote presence,\u201d because it gives you the virtual experience of being present at a remote location with the help of sophisticated technology.)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A telepresence meeting hugely amplifies your experience of video conferencing and provides an immersive, true-to-life meeting experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sounds otherworldly, right?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, the good news is you no longer have to sell your kidneys to afford telepresence technology for your growing business needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yes, telepresence is costlier to set-up than video conferencing, but you can now <\/span><a href=\"https:\/\/support.forgetcomputers.com\/hc\/en-us\/articles\/115000053432-Build-a-RingCentral-Rooms-Conference-Room\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">create virtual meeting rooms<\/span><\/a><span style=\"font-weight: 400;\"> to bring down the cost significantly. (We&#8217;ll discuss the cost part in detail later.)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The point is\u2014while telepresence does sound special, it&#8217;s no longer something that&#8217;s totally out of reach for smaller businesses.<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/remote-readiness\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-45676\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/12\/Banner-Image-for-Blog-Promo.png\" alt=\"Remote Readiness CTA\" width=\"695\" height=\"247\" \/><\/a><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"diff\"><\/a><br \/>\nWhat&#8217;s the difference between telepresence and video conferencing?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The core difference between telepresence and video conferencing boils down to the quality of the audio and video. Traditionally, telepresence provides a higher level of audio and video quality to resemble face-to-face interactions as much as possible.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You probably already know what video conferencing is, but let\u2019s just review it for clarity\u2019s sake.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Video conferencing is a way through which physically separated individuals or teams talk to each other in real time using audio and video.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A video conferencing solution can come with a lot of bells and whistles like video recording, <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/instant-messaging-programs\/\" target=\"_blank\" rel=\"noopener noreferrer\">team messaging<\/a>, <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ways-to-use-free-file-sharing-in-your-ringcentral-app\/\" target=\"_blank\" rel=\"noopener noreferrer\">file sharing<\/a>\/storage, and cloud telephony:<\/span><\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"RingCentral app for Desktop: Message. Video. Phone.\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/EbIAZJd9rCU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">Compared to video conferencing, in telepresence the video quality is clear as day, and you can hear your meeting participants almost like they\u2019re within your earshot (given they are also using the same quality of equipment).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Typical video conferencing is like watching the 1971 movie <\/span><i><span style=\"font-weight: 400;\">Willy Wonka &amp; the Chocolate Factory<\/span><\/i><span style=\"font-weight: 400;\"> on your LED TV set, while telepresence is like wearing a pair of VR glasses and touring the factory virtually with Willy Wonka.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You get the picture\u2026<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a more detailed, point-by-point breakdown of the differences between <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/best-video-conferencing-for-small-businesses\/\" target=\"_blank\" rel=\"noopener noreferrer\">video conferencing<\/a> and telepresence:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1) Video quality<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you use video conferencing to run your remote team meetings, you know how inconsistent the video quality can sometimes be. It can be grainy, jerky, and inconsistent\u2014absolutely incomprehensible sometimes, while being picture-perfect other times.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But telepresence is different. Telepresence transmits a premium quality video because of the high-fidelity technology that it uses.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, telepresence\u2019s handling of videos is much more steady and predictable\u2014even if your meeting size doubles overnight from 10 to 100.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Also, imagine the situation when you\u2019re located remotely and want to talk to a room full of people through video.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the case of <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-best-video-conferencing\/\" target=\"_blank\" rel=\"noopener noreferrer\">video conferencing<\/a>, most people in that room will sit in front of their laptops to participate in the meeting. More laptops mean more user endpoints, that then cause the conferencing bandwidth to bear the stress and suffer in quality.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The meeting ends up being a collective session of mic-checking and video-checking, which is why many teams nowadays just disable their videos and carry on with audio-only meetings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Traditionally, video conferencing tools were also considered subpar because they used standard definition (SD) resolution instead of high-definition (HD) technology.<\/span><\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83e\udd14 Food for thought:\u00a0<\/b><\/div>\n<p>Actually, there are some video conferencing platforms today that come with HD video and sound built in\u2014like <a href=\"https:\/\/www.ringcentral.com\/video\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Video<\/a>!<\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">A quick breakdown of the difference between the two: SD videos transmit lower resolution images (720 x 480 resolution), and\u00a0 HD videos stream higher resolution images and audio at 1920 x 1080 screen size.<\/span><sup><span style=\"font-weight: 400;\">1<\/span><\/sup><\/p>\n<p><span style=\"font-weight: 400;\">Going back to our meeting example\u2014even if you have a single-screen monitor to talk to a full audience in a room, some people will be closer to the camera while others will feel left out in the background.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ditto for the audio quality\u2014their distance from the mic and the audio volume will impact the quality of their speech.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In contrast, telepresence takes care of these problems by default. Telepresence solutions usually have requirements that need your meeting rooms to be fitted with equipment in a certain way.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The setup may be initially costly, but these arrangements enable the smooth transmission of audio and video without any hiccups.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, most telepresence settings mimic the appearance of an actual meeting room. People appearing in the camera have a 1:1 ratio so that they look like they&#8217;re sitting in a chair across the room, like this:<\/span><\/p>\n<p><a href=\"https:\/\/www.yourdictionary.com\/telepresence\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-44082\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/09\/telepresence-illustration.jpg\" alt=\"telepresence illustration\" width=\"430\" height=\"269\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">This, combined with the HD cameras configured in the room or your device, gives an immersive experience of being in the same room to geographically separated participants.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While video conferencing technology doesn&#8217;t quite do this, it&#8217;s still made great strides recently and for many people, is considered comparable to telepresence technology.<\/span><\/p>\n<hr \/>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udd79\ufe0f<\/span> Get a hands-on look at how RingCentral works by booking a product tour:<\/p>\n<p class=\"p1\"><button data-href=\"#leadform-popup\" class=\"js-open-popup-activator btn primary\" >Choose a time<\/button><\/p>\n<p>\ud83d\udcb0 You can also <strong><a href=\"http:\/\/www.ringcentral.com\/roi-calculator\" target=\"_blank\" rel=\"noopener noreferrer\">use this calculator<\/a> <\/strong>to see roughly how much your business could save by using RingCentral to support your team&#8217;s communication with each other\u2014and clients.<\/p>\n<hr \/>\n<h3><span style=\"font-weight: 400;\">2) Audio technology<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Remember the part where we said many teams these days work with audio-only meetings because of shaky, unreliable video? Yep, that just shows how critical audio is for your meetings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sometimes, you can do without video too, unless you\u2019re sharing information visually (e.g., a product demo). But running live online meetings without audio is unimaginable.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And the only thing worse than having an audio-only meeting is the audio feedback constantly interrupting your conversation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And that\u2019s another area where telepresence traditionally has one-upped video conferencing<\/span><span style=\"font-weight: 400;\">. In telepresence, the quality of your speech is deeper and crystal clear\u2014free of echo and frequent static breaks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Achy-breaky speech, ultrasonic echoes, inaudible audio quality\u2014those are hallmarks of not-so-great video conferencing technology.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your average video conferencing software also lacks the capability to cancel out environmental interferences (like background noises) that reduces the audio quality, though again, video conferencing tools are quickly catching up in this department.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3) Varying degree of interoperability<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Interoperability is a device\u2019s capability to communicate better with other devices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, you can\u2019t plug wired earphones to an iPhone 7 because it lacks a 3.5 mm audio jack. iPhone 7 and subsequent iPhone models work best with wireless earbuds (especially Apple&#8217;s own branded AirPods), because Apple encourages its users to buy its hardware and software for enhanced product experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can draw parallels between Apple\u2019s product strategy and telepresence\u2019s better interoperability\u2014or the lack of it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, you can communicate far better with your remote teams using telepresence if they too are equipped with the same quality of telepresence hardware and software.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But you can\u2019t make the same claim about video conferencing because it doesn\u2019t matter if all of your meeting participants are using the exact same hardware and software\u2014your video quality is still subject to environmental interruptions like broken internet connections or ambient noise.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you or your remote audience lack the same level of telepresence setup, it\u2019s a potential downside for the group that has the telepresence capability.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, let\u2019s say you&#8217;re in a meeting room fitted with a telepresence system. If your remote team members are using a video conferencing technology to talk to you, they will see and hear you in the best quality video that <em>their<\/em> devices offer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But you may get the short end of the stick\u2014low-quality video on a high-quality screen.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You might still have an above-average meeting experience, but it\u2019s not ideal for one of the parties involved.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">4) User experience<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The experience of using a video conferencing tool varies by the vendor. Some offer a cluttered user interface (UI), while a few of them are much more intuitive to use.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The range of features also differs from one software to another, although most video conferencing tools these days offer basic capabilities like <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/screen-sharing-software\/\" target=\"_blank\" rel=\"noopener noreferrer\">screen sharing<\/a>, video recording, and call scheduling.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All this to say that in video conferencing, your user experience (UX) depends largely on the (user interface) UI of a particular software.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, when you use a software that offers too many features in its interface\u2014it can be overwhelming to navigate. In other words, these are unnecessary distractions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A telepresence system does just the opposite. Your average telepresence software has a simplified dashboard that doesn\u2019t require you to pay attention to 10 different things. As a host, you can just log in and start a call or join one right away.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Fewer distractions means you can focus on what matters the most for you: having fruitful conversations with your meeting attendees.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, take a look at the screenshot of this video conference:<\/span><\/p>\n<p><a href=\"https:\/\/www.chanty.com\/blog\/slack-vs-microsoft-teams\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-44083\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/09\/distracted-video-conferencing.png\" alt=\"distracted video conferencing\" width=\"946\" height=\"549\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">And compare that with this telepresence conference:<\/span><\/p>\n<p><a href=\"https:\/\/www.digitalavmagazine.com\/en\/2012\/10\/04\/telefonica-y-verizon-cierran-un-acuerdo-para-utilizar-el-sistema-de-telepresencia-cisco-telepresence\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"alignnone size-full wp-image-44084\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/09\/telepresence-conference.jpg\" alt=\"telepresence conference\" width=\"1024\" height=\"658\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">In most cases, you\u2019d probably want to pick the one where the meeting attendees are more focused and actually attuned to each other.<\/span><\/p>\n<p>Where it&#8217;s <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/conference-room-setup\/\" target=\"_blank\" rel=\"noopener noreferrer\">a huddle room<\/a> or some kind of designated meeting space, these types of rooms are still useful to have and to outfit with telepresence systems if you&#8217;re a stickler for professionalism and have to bring a certain gravitas to your meetings.<\/p>\n<p>Speaking of which, here are some other tips for engaging your teammates when you&#8217;re all in different offices or countries:<\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"Remote Work Masterclass Ep 06\" src=\"https:\/\/player.vimeo.com\/video\/412185376?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<h3><span style=\"font-weight: 400;\">5) Cost<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Let\u2019s address the elephant in the room: <\/span><span style=\"font-weight: 400;\">telepresence is typically way costlier than video conferencing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s perhaps one of the few areas where video conferencing wins hands down. But comparing them in terms of pricing means you are pitting cheap, low-quality, and unpredictable video technology against something that is 10X better on all technological fronts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On average, video conferencing costs businesses between $13\u201320 per host per month\u2014or $150\u2013250 per year (when you pay upfront for the whole year).<\/span><sup><span style=\"font-weight: 400;\">2<\/span><\/sup><\/p>\n<p><span style=\"font-weight: 400;\">You can use some video conferencing tools for free too, but those choices don\u2019t scale for businesses with growing needs. They&#8217;re usually best-suited for freelancers, solopreneurs, or bootstrapping startups. Paid options that are designed for businesses are usually much better.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have the dollars to spend, telepresence can cost your business up to $300K just for the initial setup. Its operating cost is also much higher than video conferencing\u2014about $8,000 per month.<\/span><sup><span style=\"font-weight: 400;\">3<\/span><\/sup><\/p>\n<p><span style=\"font-weight: 400;\">But like we said at the beginning of this post, you don\u2019t always have to pay an arm and a leg to afford a telepresence system for your growing business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, you could cut down the buying and operating cost of a telepresence system with solutions like <\/span><a href=\"https:\/\/support.forgetcomputers.com\/hc\/en-us\/articles\/115000053432-Build-a-RingCentral-Rooms-Conference-Room\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">RingCentral Rooms<\/span><\/a><span style=\"font-weight: 400;\">\u2122.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s how it works.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">RingCentral Rooms allows you to easily set up conference equipment and create your own HD telepresence room that can adjust to your meeting size and requirements. (You also won&#8217;t have to look for the right cable every time you want to start a conference.)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unlike the hassle of configuring a one-of-its-kind proprietary telepresence software that doesn\u2019t work well with other apps, RingCentral Rooms integrates easily with other calendar apps like Outlook and Google Calendar to help you schedule important meetings with a touch of your finger:<\/span><\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"RingCentral Rooms\u2122: The Affordable, Easy-to-Use Video Conferencing Solution\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/jIS1Lw8E4nw?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">All this, without having to cough up $300K. At most, this setup will cost you $59.99 per month per user. That\u2019s when you pay month by month; the cost goes down by 33% if you pay for the whole year upfront.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s a pittance when you compare the going price of telepresence technology on the market or if you calculate its return of investment (ROI) for your business needs (more on that, in the next section).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And in case you already have a telepresence system, you can use <\/span><a href=\"https:\/\/support.ringcentral.com\/s\/article\/8897?language=en_US#1\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">RingCentral Room Connector\u2122<\/span><\/a><span style=\"font-weight: 400;\"> to connect RingCentral Video with your telepresence system on the cloud.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"when\"><\/a><br \/>\nWhen to use telepresence vs video conferencing<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When you compare video conferencing on a dollar-to-dollar scale with telepresence, the latter does sound like a hefty privilege. So why should you choose telepresence?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, here are a few scenarios that require you to think beyond video conferencing and step up to world-class technology that telepresence offers:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">1. You have 100% distributed offices &#8211; Winner (in most cases): video conferencing<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If your business is either remote-first or has distributed teammates scattered all over the globe, you probably don&#8217;t have an HQ with a ton of conference rooms since that&#8217;s not a great use of space.\u00a0<\/span><\/p>\n<p>For budget purposes, video conferencing is probably the fastest and cost-effective way of having remote meetings.<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p><a href=\"https:\/\/www.ringcentral.com\/guide-to-better-meetings\/\" target=\"_blank\" rel=\"noopener noreferrer\">Learn how to have better meetings in this free guide<\/a>.<\/p>\n<\/div>\n<p><span style=\"font-weight: 400;\">If you do have a big enough company to have a formal headquarters, then of course, telepresence might be an option for you. Forrester found in 2009 that dispersed organizations reap over 47% ROI when they adopt telepresence technology for their conferencing needs.<\/span><sup><span style=\"font-weight: 400;\">4<\/span><\/sup><\/p>\n<p><span style=\"font-weight: 400;\">And that figure has certainly shot up in the last 11 years given the growing popularity of remote teams over recent years<\/span><sup><span style=\"font-weight: 400;\">5<\/span><\/sup><span style=\"font-weight: 400;\"> and telepresence\u2019s 40% market share in the global video conferencing industry in 2019.<\/span><sup><span style=\"font-weight: 400;\">6<\/span><\/sup><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s another way to look at telepresence\u2019s ROI from the point of view of a distributed company\u2014you will cut down a ton on unnecessary business traveling.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s say you spend an average of $1,500 per employee for about 40 employees who travel to one of your offices roughly around 12 times a year.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you put those numbers in a simple equation, here\u2019s how your company\u2019s travel expenses for a year looks like:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">[$1,500 average ticket price] x [40 employees] x [12 meetings] = $720,000 in travel expenses!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now contrast that with the cost of setting up a telepresence system with a solution like RingCentral:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">*[$719.88 per year] x [40 employees] x [no cap on the number of meetings] = $28,795.20<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">*$59.99 per user x 12 months<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s a windfall saving that you can splurge on other areas of your business like a yearly retreat for all employees, increased employee incentives, or hiring the best talents to supplement your company\u2019s growth.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. You\u2019re growing rapidly &#8211; Winner: video conferencing\u00a0<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you&#8217;re growing a lot\u2014and fast\u2014video conferencing tends to be easier in terms of adding users and features, and in general just scaling up.<\/span><\/p>\n<p>Telepresence may be necessary later on, but after things have steadied a bit and you know for sure that, say, you&#8217;re going to keep that large office space and you&#8217;re certain that you&#8217;ll need robust telepresence solutions for important investor meetings.<\/p>\n<p><span style=\"font-weight: 400;\">For teams that are adding 10 or 20 or 100 employees in a year, setting everyone up with a video conferencing platform is probably easier than adding entire rooms that are fully equipped with telepresence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It would require other business enablement initiatives like better IT (information technology), automation, and digital transformation\u2014all valid considerations in addition to the price tag.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. The stakes are high &#8211; Winner: telepresence<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As a growing business, you might have many problems to keep up with\u2014hiring great talent, <\/span><span style=\"font-weight: 400;\">keeping your customers happy<\/span><span style=\"font-weight: 400;\">, or accelerating your growth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And to be honest, these are good \u201cgrowth problems\u201d to have. It means you\u2019re moving ahead and not stagnating.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Besides being critical to your success, these problems demand full-time commitments and all hands on deck. If you fail to <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/employee-retention-strategies\/\" target=\"_blank\" rel=\"noopener noreferrer\">retain your best employees<\/a>, for example, your trajectory of growth can come to a grinding halt.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What does telepresence have to do with all of this\u2014you ask? Good communication is the cure-all answer to all growth problems. And telepresence fills that gap pretty well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For high-stake business problems, telepresence is the closest thing to sitting on a time machine and pouring your heart out with your team members. Nothing beats a communication gap like a highly immersive, face-to-face, in-person communication.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telepresence becomes even more critical if you have <\/span><i><span style=\"font-weight: 400;\">external <\/span><\/i><span style=\"font-weight: 400;\">stakes to deal with. For instance, what if you\u2019re a Charlotte-based company eyeing to be a multi-million-dollar company in the next one year?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You would probably need a few rounds of funding from venture capitalists sitting in Silicon Valley, Berlin, or Shanghai. Instead of globe-trotting to all these locations, you might be required to present a slide deck to different boards of investors and convince them to fund your business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telepresence bridges such gaps elegantly as it has for many years, especially in the healthcare<\/span><span style=\"font-weight: 400;\">7<\/span><span style=\"font-weight: 400;\"> and hospitality industries.<\/span><sup><span style=\"font-weight: 400;\">8<\/span><\/sup><\/p>\n<h3><span style=\"font-weight: 400;\">4. You already have a telepresence system in one office &#8211; Winner: telepresence<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you have company branches across the world and a few of your locations\u2014like your headquarters\u2014already have a telepresence system, it makes sense for you to create telepresence rooms for other branches as well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember what we discussed about the lack of interoperability in the previous section. Your telepresence conferencing works best when you pair it with an equally sturdy telepresence system.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, that doesn\u2019t mean you have to pay a high fee for each telepresence installation. Just go with an affordable and scalable solution like RingCentral Rooms that works great with an existing telepresence setup.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Giving your business teams equal access to a high-quality meeting experience is the way to make the most out of your investment in a telepresence solution.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">5. You want to make video your default communication medium &#8211; Winner: both<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Thanks to the explosion of team communication apps in the last decade, the number of people telecommuting to work has grown by 115%.<\/span><sup><span style=\"font-weight: 400;\">9<\/span><\/sup><\/p>\n<p><span style=\"font-weight: 400;\">As an extension of that, companies are also finding video conferencing to be more productive for their remote teams than office-going teams.<\/span><sup><span style=\"font-weight: 400;\">10<\/span><\/sup><\/p>\n<p><span style=\"font-weight: 400;\">If you are making significant strides towards becoming a flexible, remote-friendly company\u2014you must have some kind of robust video conferencing solution as your default communication channel, whether that&#8217;s a video conferencing software or a full-on telepresence solution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have other variables added to\u00a0 the mix\u2014like balancing growth with cost-cutting and employee retention\u2014those should all be included in your decision-making process because the way you communicate has a huge impact on business, both directly and indirectly.<\/span><\/p>\n<h2 class=\"heading h2\"><span style=\"font-weight: 400;\">Telepresence vs video conferencing\u2014what will you choose?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">There\u2019s no doubt that video conferencing is changing the way we communicate in business circles. Videos are enabling companies to cut costs while helping teams to collaborate closely\u2014be it through normal video conferencing platforms or high-tech immersive suites.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But this sudden popularity of videos has also complicated the choices for companies to adopt the right video platform because every new technology comes with its own set of complexities, jargon, and technical nuances.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you are considering choosing between video conferencing and telepresence for your business, for instance, you should start by reviewing your needs first.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You should ask yourself the following questions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What do you intend to achieve with the tool?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How will your teams use and benefit from it?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What\u2019s your budget?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How complex are your requirements?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Once you articulate your answers to the above questions, your decision to choose between telepresence vs video conference becomes much easier.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><sup><span style=\"font-weight: 400;\">1<\/span><\/sup><span style=\"font-weight: 400;\"> support.discmakers.com\/hc\/en-us\/articles\/212944518-What-is-the-difference-between-SD-and-HD-<\/span><\/p>\n<p><sup><span style=\"font-weight: 400;\">2<\/span><\/sup><span style=\"font-weight: 400;\"> lifesize.com\/en\/video-conferencing-blog\/the-real-cost<\/span><\/p>\n<p><sup><span style=\"font-weight: 400;\">3 <\/span><\/sup><span style=\"font-weight: 400;\">eztalks.com\/video-conference\/8-differences-between-telepresence-and-videoconferencing.html<\/span><\/p>\n<p><sup><span style=\"font-weight: 400;\">4 <\/span><\/sup><span style=\"font-weight: 400;\">forrester.com\/report\/The+ROI+Of+Telepresence\/-\/E-RES47629<\/span><\/p>\n<p><sup><span style=\"font-weight: 400;\">5<\/span><\/sup><span style=\"font-weight: 400;\"> hrdive.com\/news\/remote-work-after-coronavirus-pandemic-gartner-research\/576286\/<\/span><\/p>\n<p><sup><span style=\"font-weight: 400;\">6<\/span><\/sup><span style=\"font-weight: 400;\"> gminsights.com\/industry-analysis\/video-conferencing-market<\/span><\/p>\n<p><sup><span style=\"font-weight: 400;\">7<\/span><\/sup><span style=\"font-weight: 400;\"> spectrum.ieee.org\/automaton\/robotics\/medical-robots\/telepresence-robots-are-helping-take-pressure-off-hospital-staff<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><sup>8<\/sup> cisco.com\/c\/dam\/en_us\/about\/ac79\/docs\/pov\/TelePresence_Hospitality_Japan.pdf<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><sup>9<\/sup> uctoday.com\/collaboration\/video-conferencing\/video-conferencing-statistics\/<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><sup>10<\/sup> avaya.com\/blogs\/archives\/2020\/04\/three_video_conferencing_benefits_avaya-\/<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The biggest problems that businesses face today aren\u2019t limited to the problems related to hiring, marketing, or revenue. While those are all-season problems for businesses across the world, the real pebble in their shoes right now is how to run their remote meetings smoothly. Frozen videos. Static audio. Erratic video conferencing punctuated by frequent interruptions &#8230;<\/p>\n","protected":false},"author":29,"featured_media":43982,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[11508,18856],"class_list":["post-44079","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","tag-telepresence","tag-telepresence-vs-video-conferencing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Telepresence vs video conferencing: What\u2019s the difference? | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Learn about telepresence vs video conferencing, the differences between both, the technology you need, and how to implement them in your workplace.\" \/>\n<meta name=\"robots\" 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