{"id":43419,"date":"2020-08-27T23:38:37","date_gmt":"2020-08-27T23:38:37","guid":{"rendered":"\/us\/en\/blog\/?p=43419"},"modified":"2025-07-03T04:13:53","modified_gmt":"2025-07-03T11:13:53","slug":"what-does-the-erosion-of-cities-mean-for-the-future-of-work","status":"publish","type":"post","link":"\/us\/en\/blog\/what-does-the-erosion-of-cities-mean-for-the-future-of-work\/","title":{"rendered":"What does the erosion of cities mean for the future of work?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If you haven\u2019t heard, New York City might be dead forever. That\u2019s the conclusion of a now <\/span><a href=\"https:\/\/nypost.com\/2020\/08\/17\/nyc-is-dead-forever-heres-why-james-altucher\/\"><span style=\"font-weight: 400;\">viral essay<\/span><\/a><span style=\"font-weight: 400;\"> lamenting what appears to be a permanent exodus from New York by many residents amid COVID-19.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cause of death? While the author, James Altucher, blames the shuttering of cultural institutions and restaurants during lockdown for some of New York\u2019s decline, the nail in the coffin has been the rapid shift from working at the office to working from home.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cEven in the 1970s, and through the \u201980s, when NYC was going bankrupt, and even when it was the crime capital of the US or close to it, it was still the capital of the business world (meaning: it was the primary place young people would go to build wealth and find opportunity),\u201d Altucher writes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, he says, \u201cbusinesses are remote, and they aren\u2019t returning to the office. And it\u2019s a death spiral: The longer offices remain empty, the longer they will remain empty. In 2005, a hedge fund manager was visiting my office and said, \u2018In Manhattan, you practically trip over opportunities in the street.\u2019 Now the streets are empty.\u201d<\/span><\/p>\n<h3 class=\"heading h3\"><b>How COVID-19 eroded cities<\/b><b><br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">But it\u2019s not just New York. When the coronavirus pandemic sent employees home to work in March, the move prompted many workers to re-evaluate their living situations. In San Francisco, the number of <\/span><a href=\"https:\/\/www.businessinsider.com\/twice-as-many-san-francisco-homes-for-sale-pandemic-2020-8\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">houses listed for sale<\/span><\/a><span style=\"font-weight: 400;\"> has doubled year over year. Seven of the 10 <\/span><a href=\"https:\/\/www.forbes.com\/sites\/brendarichardson\/2020\/08\/04\/covid-effect-on-rental-markets-pricey-cities-become-cheaper-cheaper-cities-become-costly\/#6ce075766314\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">most expensive cities for renters<\/span><\/a><span style=\"font-weight: 400;\"> in the US have seen year-over-year decreases in housing costs, further demonstrating the exodus from once-bustling centers of business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meanwhile, places like Phoenix\u2014formerly a haven for retirees\u2014are booming, with demand for single-family homes leading to strong <\/span><a href=\"https:\/\/micky.com.au\/pandemic-slows-down-us-single-family-rent-price-growth\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">growth in the rental market<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The reasons for this are fairly obvious. After the pandemic unshackled workers from the office, they could choose to live wherever it made the most sense. In the short term, moving to a place where the risk of coronavirus seems lower can be alluring. But even once the virus abates, things like lower housing prices and cost of living, lifestyle, and proximity to family may all play a role in eroding the appeal of big cities.<\/span><\/p>\n<h3 class=\"heading h3\"><b>The urban exodus and the future of work<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Though the pandemic will hopefully not last forever, the shifts to how people live and work appear to be long-lasting. In May, <\/span><a href=\"https:\/\/www.cnet.com\/news\/the-new-work-from-home-policies-at-facebook-twitter-apple-and-more\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Facebook and Twitter<\/span><\/a><span style=\"font-weight: 400;\"> both announced that some workers would be allowed to work remotely forever. And a PwC survey of hundreds of US finance leaders found that 54% plan to make remote work a <\/span><a href=\"https:\/\/www.pwc.com\/us\/en\/library\/covid-19\/pwc-covid-19-cfo-pulse-survey.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">permanent option<\/span><\/a><span style=\"font-weight: 400;\"> for employees. This has big implications for the future of work.<\/span><\/p>\n<p><b>1. Cost savings<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Moving away from the office has the potential to yield major savings for businesses and workers. Especially in top-tier cities, commercial rent and the cost of maintaining offices is a significant operating expense for many businesses.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As well, 32% of workers say they\u2019d <\/span><a href=\"https:\/\/usblog.teamblind.com\/wp-content\/uploads\/2020\/05\/PayCut.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">consider a pay cut<\/span><\/a><span style=\"font-weight: 400;\"> in return for being allowed to work remotely on a permanent basis. In San Francisco, 61% of workers said they\u2019d be willing to reduce their salary in return for permanent work from home.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Moving away from big centers can certainly make a pay cut more palatable. Not only can employees save money on housing, food, and other expenses if they move to a city where the cost of living is cheaper, but working from home also cuts expenditures related to commuting, work clothes, and meals.<\/span><\/p>\n<p><b>2. Employee happiness<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The fact that many workers would be willing to take a pay cut if it allowed them to relocate highlights the appeal of WFH arrangements. There are several ways offering remote work can make employees happier. For example, no one enjoys wasting time traveling to and from work each day. But workers in big cities (or those who commute into big cities from nearby urban centers and suburbs) have <\/span><a href=\"https:\/\/www.kempler.com\/americas-hardest-working-cities\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">longer commute times<\/span><\/a><span style=\"font-weight: 400;\">\u201440.8 minutes on average in New York City and 34.6 minutes in Chicago.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The commute time when people work from home? Zero minutes. Remote work also allows people to live where their needs are best met\u2014whether that\u2019s near family or the mountains\u2014boosting wellbeing.<\/span><\/p>\n<p><b>3. Need for new tools<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Shifting teams from the office to disparate locations across the country requires more than simply packing up and moving the contents of people\u2019s desks. As employees spread out to the places that suit them, they require new tools and processes that support remote collaboration and communication. To meet the needs of remote teams, employers must implement technology that makes working together from their new locations as seamless, accessible, and organic as it was back when everyone was in one place.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><b>Setting up workers for remote work success<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In a COVID-19 world and beyond, the nature of work has changed\u2014likely forever. This is having a ripple effect on where people live.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Simply put, where work gets done matters far less than it used to. Employees on the same team can be multiple cities or time zones away, living where they feel most comfortable and productive. It\u2019s up to employers, then, to support those remote workers and maximize their potential. That starts with the right technology.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unified communications solutions like <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">RingCentral<\/span><\/a><span style=\"font-weight: 400;\"> support the needs of remote teams by combining team messaging, video conferencing, and phone within a single app. Employees can access all of their collaboration essentials using any device, from any location, and at any time. By eliminating the barriers to effective remote communication, your organization is ready to usher in the post-COVID future of work.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you haven\u2019t heard, New York City might be dead forever. That\u2019s the conclusion of a now viral essay lamenting what appears to be a permanent exodus from New York by many residents amid COVID-19.\u00a0 Cause of death? While the author, James Altucher, blames the shuttering of cultural institutions and restaurants during lockdown for some &#8230;<\/p>\n","protected":false},"author":29,"featured_media":43428,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18391],"tags":[356,17879,18713],"class_list":["post-43419","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-leadership","tag-remote-work","tag-ringcentral-covid","tag-ringcentral-new-york"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What does the erosion of cities mean for the future of work? | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"If you haven\u2019t heard, New York City might be dead forever. 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