{"id":42841,"date":"2020-08-07T13:34:20","date_gmt":"2020-08-07T13:34:20","guid":{"rendered":"https:\/\/www.ringcentral.com\/blog\/?p=35254"},"modified":"2023-01-30T04:59:12","modified_gmt":"2023-01-30T12:59:12","slug":"where-does-work-find-you","status":"publish","type":"post","link":"\/us\/en\/blog\/where-does-work-find-you\/","title":{"rendered":"Where does work find you"},"content":{"rendered":"<p><iframe src=\"\/\/www.youtube.com\/embed\/QcuFJ6Rdgak?controls=0\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" sandbox=\"allow-same-origin allow-scripts allow-presentation\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n<p>Well, we made it through another fabulous Enterprise Connect, which was not an easy task, given the circumstances of this year. Planning for an event of this magnitude is challenging enough, but having to recalibrate for a virtual conference, instead of an in-person one, is a Herculean effort that no one could have anticipated. I\u2019m proud of my marketing team for making it look easy.<\/p>\n<p>It was truly an example of what we refer to as The Future of Work.<\/p>\n<p>Many companies are talking about how to \u201cgo back to work\u201d but at RingCentral, we don\u2019t focus much on looking back. Instead, we choose to move forward by focusing on a people-centered paradigm. Our president Anand Eswaran, Chief Product Officer Will Moxley, and Vice President of Product Ritu Mukherjee outlined the RingCentral vision during their keynote presentation. For those unable to join, I\u2019d like to share some of the highlights.<\/p>\n<h3>People-centered approach<\/h3>\n<p>Now, more than ever, companies need to adopt a people-centered approach to work. In the \u201cnew normal,\u201d we become our workspace. That is, we no longer \u201cgo to work.\u201d Instead, work goes wherever we go. People need the flexibility to work on their schedules, from any place, on any device, with easy, reliable, and secure access to the necessary tools. We call this level of flexibility \u201cwork-life harmony.\u201d<\/p>\n<p>We are urging clients to make engagement and empathy their top priorities because we recognize that when companies deliver better employee experiences, their employees deliver better customer experiences &#8211; and that creates a virtuous circle where everyone wins.<\/p>\n<h3>Unified experience<\/h3>\n<p>During his presentation, Anand noted that \u201cthings are looking very different for communicating and collaborating, and we are very excited to be at the forefront of that change.\u201d At RingCentral, we have one mission: to simplify business communications on any mode on any device. We do this by delivering a unified cloud communications platform that integrates Message Video Phone \u2014 MVP, as we like to call it &#8211; while seamlessly integrating contact center, digital channels, and outbound voice communications to empower companies to serve customers on their terms.<\/p>\n<h3>Trust<\/h3>\n<p>Trust is the primary principle by which we operate. As the backbone of commerce, communication must be trusted to be reliable, scalable, and secure. When working remotely, there is zero-tolerance for disrupted or intercepted communications. We understand that, which is why we apply an enterprise-grade multi-layered approach to security. Our carrier-grade approach has allowed us to operate at a 99.999% SLA for multiple quarters. To us, these are the table stakes.<\/p>\n<h3>Global<\/h3>\n<p>Business has no borders and neither do customer expectations. We\u2019ve worked for years to create a global operation that supports enterprise-class communications.\u00a0 We support customers by innovating from:<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\u2014 <\/span>31 private data centers around the world<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\u2014 <\/span>Seven research and development centers<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\u2014 <\/span>Five customer support locations<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\u2014 <\/span>12 RingCentral offices around the world<\/p>\n<p style=\"padding-left: 40px;\"><span style=\"font-weight: 400;\">\u2014 <\/span>And a global workforce of nearly 6,000 people dedicated to our customers<\/p>\n<h3><\/h3>\n<h3><\/h3>\n<h3>Open platform<\/h3>\n<p>Modernizing business communications means empowering people to work by using preferred tools instead of toggling between applications.\u00a0 We\u2019ve built a network of more than 35,000 developers and have certified more than 4,000 integrations, such as Slack, SalesForce and Microsoft Teams, to enable this.<\/p>\n<p><iframe src=\"\/\/www.youtube.com\/embed\/_QIvLHW0U10\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\" sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<h3>Co-Creating the future of work<\/h3>\n<p>The work our customers are doing is fascinating and inspiring. During Enterprise Connect, RingCentral CIO Trevor Schulze hosted a fireside chat with David Baker, CIO of Pacific Dental, and Steve Xenos, CIO of PM Pediatrics. The trio discussed the adaptations that healthcare organizations are facing and that other companies will need to adapt to succeed. CIOs who implement a technical foundation that enables people to become their own workspace will become keystones of success.<\/p>\n<p>We\u2019re energized by the conversations and engagements at Enterprise Connect. Already, we\u2019re planning for next year\u2019s event, with hopes to see everyone face-to-face by then.<\/p>\n<p>Stay healthy and happy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Now, more than ever, companies need to adopt a people-centered approach to work. In the \u201cnew normal,\u201d we become our workspace.<\/p>\n","protected":false},"author":29,"featured_media":42727,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17903],"tags":[],"class_list":["post-42841","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mobility"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Where does work find you | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Now, more than ever, companies need to adopt a people-centered approach to work. 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