{"id":42821,"date":"2020-07-28T03:00:34","date_gmt":"2020-07-28T03:00:34","guid":{"rendered":"https:\/\/www.ringcentral.com\/blog\/?p=35002"},"modified":"2025-03-13T06:12:09","modified_gmt":"2025-03-13T13:12:09","slug":"4-qualities-to-look-for-in-a-video-conferencing-solution","status":"publish","type":"post","link":"\/us\/en\/blog\/4-qualities-to-look-for-in-a-video-conferencing-solution\/","title":{"rendered":"4 Qualities to Look For in a Video Conferencing Solution"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In order to make collaboration seamless, organizations must understand exactly what kind of meetings they intend to host via video and have an idea of what features and integrations they need to support it.the structure of their video conferencing needs and have an idea of which features support it.<\/span><\/p>\n<h2><b>Choosing a video conferencing solution<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Before choosing a video conferencing app, it&#8217;s important to consider a few things:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>How<\/b><span style=\"font-weight: 400;\">: will an organization host small team meetings or company-wide <a href=\"https:\/\/www.ringcentral.com\/free-conference-call.html\">conference calls<\/a>? Will participants be able to type questions to the host? Will presenters share written presentations or just spoken?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Where<\/b><span style=\"font-weight: 400;\">: It\u2019s important to determine how and where an organization will host video conferences and where participants will physically be when they dial in. For example, a fully remote workforce might use their phones from their homes. Organizations that have office workers instead might prefer to have teams access the <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/video-call.html\">video call<\/a> from a conference room. \u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>How many<\/b><span style=\"font-weight: 400;\">: Some teams might prefer to host one-on-one meetings, while others might use video conferencing to connect the entire company. Many video conferencing services limit the number of participants an organization can include. An organization should have a rough idea of the max number of meeting attendees to narrow its search to services that can accommodate.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">With a deeper understanding of the role video will play in their organization, leaders need to evaluate which solution is right for them. Here\u2019s what to look for:<\/span><\/p>\n<h2><b>1. The user experience<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Regardless of how an organization intends to use its video conferencing platform, ease of use is imperative. Convoluted video conferencing applications are frustrating for employees and IT teams alike. Consider these features to maximize video calls:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>One-click to join:<\/b><span style=\"font-weight: 400;\"> An intuitive video conference solution should make it easy for people to join via a link, meeting code, or number. If users have to download software, enter passwords, or jump through multiple hoops to join a meeting, they\u2019re more likely to default to less collaborative forms of communication, such as messaging or email.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>HD audio and video<\/b><span style=\"font-weight: 400;\">: Video conferencing is designed to emulate in-person meetings as much as possible, so poor video and audio quality can seriously detract from the focus. A video conferencing platform should maintain high-quality video and audio regardless of how many participants are on the call and from where they are joining.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Screen sharing<\/b><span style=\"font-weight: 400;\">: Screen sharing allows participants to see the speaker&#8217;s screen. Used in conjunction with video, screen sharing is a vital feature to make conferences more engaging and keep everyone on the same page.<\/span><\/li>\n<\/ul>\n<h2><b>2. Third-party integrations<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Some video conferencing solutions enable third-party integrations with applications like Google, Salesforce, and Microsoft 365. Organizations that already have subscriptions to these other services should look for a video conferencing platform that can incorporate them.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Integrations enable users to:<\/span><\/p>\n<ul>\n<li><b>Schedule\/launch meetings<\/b><span style=\"font-weight: 400;\">: Video conferencing solutions that integrate with calendar apps or email clients allow users to quickly schedule\/launch meetings or send an email to other participants without having to leave those apps.<\/span><\/li>\n<li><b>Import presentations and documents: <\/b><span style=\"font-weight: 400;\">This enhances video calls with a visual aide, or enables teams to update files or projects in real-time.<\/span><\/li>\n<li><b>Add notes: <span style=\"font-weight: 400;\">Some video conferencing platforms use artificial intelligence to automatically take notes of a meeting. Others allow users to add their own notes.<\/span><\/b><\/li>\n<li><b>Record videos<\/b><span style=\"font-weight: 400;\">: Certain video conferencing applications allow users to save a recorded file of the meeting. These recordings can be helpful to reference for projects or as training materials for new employees.<\/span><\/li>\n<\/ul>\n<h2><b>3. Secure and reliable<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Security is among one of the top concerns for IT teams as they search for a video conferencing solution. Who can blame them? Many meetings involve confidential information, and an unwanted visitor can be a huge breach of company confidentiality.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Look for providers who publish comprehensive information on their security and compliance practices. Make sure your app is built with multiple layers of security, is regularly checked by third-party audits, and undergoes regular penetration testing. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">(See: <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/6-security-questions-to-ask-when-choosing-a-video-conferencing-provider\/\" target=\"_blank\" rel=\"noopener noreferrer\">6 Security Questions to Ask When Choosing a Video Conferencing Provider<\/a>)<\/span><\/p>\n<h2><b>4. Messaging, video, phone, together<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The ideal video conferencing platform enables collaboration beyond what\u2019s discussed on the call with additional features like messaging and cloud phone. Having other means of communication during a video call helps teams facilitate side conversations without detracting attention from the speaker. For example, if the speaker is talking about a new product launch, the marketing team can start a message thread to brainstorm ideas about the launch campaign. Video is powerful, but these added features create an immersive video conferencing experience.<\/span><\/p>\n<h2><b>The future of collaboration<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">With the right platform, users spend more time communicating and collaborating and less time figuring out the technology. Combined with tools like team messaging and cloud phone, an effective video conferencing solution removes the friction around teamwork and gives employees everything they need to supercharge productivity.<\/span><\/p>\n<p>With RingCentral, video is built into the <a href=\"https:\/\/www.ringcentral.com\/desktop-app.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral app<\/a>, which features <a href=\"https:\/\/www.ringcentral.com\/teams\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">messaging<\/a>, <a href=\"https:\/\/www.ringcentral.com\/video.html\" target=\"_blank\" rel=\"noopener noreferrer\">video<\/a>, and <a href=\"https:\/\/www.ringcentral.com\/solutions\/office\/call.html\" target=\"_blank\" rel=\"noopener noreferrer\">phone<\/a> all together in a single platform. Employees can switch from messaging to a phone or video call with a single click, as well as launch meetings directly from their browsers. By making videos a seamless experience for everyone, your teams are prepared to take collaboration to the next level and tackle the challenges of tomorrow.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In order to make collaboration seamless, organizations must understand exactly what kind of meetings they intend to host via video and have an idea of what features and integrations they need to support it.the structure of their video conferencing needs and have an idea of which features support it. Choosing a video conferencing solution Before &#8230;<\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390,18391,17903],"tags":[18428,1548,17512,18430],"class_list":["post-42821","post","type-post","status-publish","format-standard","hentry","category-communication-and-collaboration","category-it-leadership","category-mobility","tag-best-video-conferencing-2020","tag-ringcentral-video","tag-video-conferencing-best-practices","tag-video-meeting-security"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>4 Qualities to Look For in a Video Conferencing Solution | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Know what businesses should be looking for in a video conferencing solution in order to 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