{"id":41773,"date":"2024-07-10T00:00:00","date_gmt":"2024-07-10T07:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/lack-of-communication\/"},"modified":"2025-05-29T08:50:00","modified_gmt":"2025-05-29T15:50:00","slug":"lack-of-communication","status":"publish","type":"post","link":"\/us\/en\/blog\/lack-of-communication\/","title":{"rendered":"Lack of communication in the workplace: Why it\u2019s so bad &#038; how to fix it"},"content":{"rendered":"<p>Miscommunications, misunderstandings, and\u2014at worst\u2014a complete lack of communication leads to mistakes and problems in many walks of life. The business world is no exception.<\/p>\n<p>In fact, ineffective communication costs organizations <a href=\"https:\/\/www.axioshq.com\/research\/2023-state-of-workplace-communications\">$2 trillion<\/a> per year across the US\u2014more than $15,000 per employee in lost productivity.<\/p>\n<p>What can you do to improve communications with your team, customers, and business partners? In this post, we\u2019ll look at:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#what\">What is a lack of communication in the workplace?<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#effects\">The effects of poor communication in the workplace<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"#how-to\">How to improve communication in the workplace<\/a>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"#put\">Put the right systems and tools in place<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"#find\">Find where communication is breaking down<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"#hire\">Hire team members with strong communication skills<\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><a href=\"#lead\">Lead from the front<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<hr \/>\n<p class=\"p1\">\ud83d\udd0d Are you thinking about purchasing a new communication tool and unsure how to get started? Here&#8217;s a checklist to help you pick the right one for your business.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/checklist\/communication_tools.pdf\" data-id=\"69f545e3518d6\" id=\"69f545e3518d6\">\n\t\t<button tabindex=\"on\"  on=\"tap:69f545e3518d6.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\u2705 Get the checklist<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free checklist to pick the right communication tool for your business. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69f545e3518d6.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2 id=\"what\" class=\"heading h2\"><a id=\"lack\"><\/a>What is a lack of communication in the workplace?<\/h2>\n<p>We can define lack of communication as a disconnect between what\u2019s been said and what\u2019s been understood. In the workplace, this disconnect can occur between colleagues, or between management and employees.<\/p>\n<h3 class=\"heading h3\">Why does it happen?<\/h3>\n<p>Many people assume that communication comes naturally in the business world. If you\u2019re sending <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/email-marketing-examples\/\">marketing emails<\/a>, picking up the phone, conducting a <a href=\"https:\/\/www.ringcentral.com\/how-does-a-virtual-phone-call-work.html\">virtual call<\/a>, or sending someone messages, you\u2019re communicating\u2014there isn\u2019t much more to it, right?<\/p>\n<p>Wrong.<\/p>\n<p>Just having the means to communicate doesn\u2019t automatically make for <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/effective-teamwork\/\">effective teamwork<\/a>. A lack of communication in the workplace can still occur if everyone isn\u2019t sharing <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/team-knowledge\/\">team knowledge <\/a>regularly or if they\u2019re not aware of the best ways to talk to teammates or customers.<\/p>\n<p>If your communications infrastructure isn\u2019t working properly, it could be because you\u2019re using outdated tools\u2014like an old phone system that can\u2019t support text messaging or out-of-office workers. Or it could be that your team doesn\u2019t know how to effectively use the systems they\u2019ve been given, due to a lack of training. Other causes include unclear objectives, confusing messaging from leaders, and information overload. Criticism without constructive feedback is also a form of poor communication, alongside ineffective management of remote teams and misunderstandings in a culturally diverse workforce.<\/p>\n<h2 id=\"effects\" class=\"heading h2\"><a id=\"effects\"><\/a>The effects of poor communication in the workplace<\/h2>\n<p>Inefficiency, low morale, and a dip in revenue: these can all be caused by poor communication.<\/p>\n<h3 class=\"heading h3\">Reduced productivity<\/h3>\n<p>Poor communication means that employees don\u2019t have clarity on their roles and the tasks they need to perform, which leads to a dent in productivity. For example, two team members might unwittingly work on the same thing and produce duplicate work\u2014while another task gets left undone.<\/p>\n<h3 class=\"heading h3\">Errors and omissions<\/h3>\n<p>Unclear instructions can also affect the quality of work, with avoidable errors creeping in. When this happens, your team has to spend more time (and resources) fixing the problems. It also means your standards of service will slip, from missing client deadlines to omitting to pay a supplier.<\/p>\n<h3 class=\"heading h3\">Ineffective collaboration<\/h3>\n<p>Lack of communication makes it harder for colleagues to work well together. If there\u2019s conflict within the team due to misunderstandings, team members may feel unwilling to share ideas or help each other out. They\u2019ll end up working in silos.<\/p>\n<h3 class=\"heading h3\">False information<\/h3>\n<p>If there\u2019s no culture of open communication at your workplace, employees feel afraid to ask questions when they\u2019re not given enough information about a task. They\u2019ll make assumptions about what they need to do, which may be wrong.<\/p>\n<p>Plus, lack of communication about changes in the workplace leads to speculation and false information being passed around.<\/p>\n<h3 class=\"heading h3\">Low morale<\/h3>\n<p>In this type of environment, employees lose motivation and start to distrust management, while leaders become frustrated by the downturn in productivity. You\u2019ll see an increase in absenteeism and staff turnover\u2014and unhappy staff means unhappy customers.<\/p>\n<h2 id=\"how-to\"><a id=\"workplace\"><\/a>How to improve communication in the workplace<\/h2>\n<p>If your business is suffering through lack of communication at work, you need to get to the root of why it\u2019s happening.<\/p>\n<p>Does your team not have the systems, tools, and processes they need to effectively communicate with team members and clients, or are they not trained in how to communicate properly? Do your team members simply not have the <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/characteristics-effective-teams\/\">characteristics you\u2019d find in an effective team<\/a>?<\/p>\n<p>Let\u2019s walk through a few different ways you can improve workplace communication.<\/p>\n<h3 id=\"put\">1. Put the right systems and tools in place.<\/h3>\n<p>One of the biggest reasons why communication is lacking within an organization is because team members don\u2019t have the right tools or a <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/collaboration-hub\/\">collaboration hub<\/a> to efficiently talk with each other or clients.<\/p>\n<p>Your team may be trying their best to communicate, but if they\u2019re struggling with outdated technology or clumsy processes, communication can only be so strong.<\/p>\n<p>Obviously, that means that having multiple <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/communication-tools\/\">communication tools<\/a> that allow your team to communicate with each other and customers in multiple ways is good, right?<\/p>\n<p>Well, not exactly. Yes, different conversations sometimes require different channels, so having the option to <a href=\"https:\/\/www.ringcentral.com\/video-call.html\">video call<\/a>, message, or just hop on the phone can help team members resolve challenges quickly. However, if you\u2019re spending time bouncing between different tools, you could be wasting time, losing track of past conversations, or even forgetting to check in where someone might be trying to get in touch. Having too many tools can create entirely new communication problems.<\/p>\n<p>An all-in-one communication platform, like the <a href=\"https:\/\/www.ringcentral.com\/ringex.html\">RingCentral RingEX<\/a>, offers you the flexibility of communicating in the most efficient way possible without overwhelming your inbox:<\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"RingCentral app for Desktop: Message. Video. Phone.\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/EbIAZJd9rCU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><strong>Pro-tip:<\/strong><\/div>\n<p>If you have a customer support team, RingCentral\u2019s <a href=\"https:\/\/www.ringcentral.com\/ringcx.html\">Omnichannel Contact Center<\/a> allows you to communicate with other agents through <a href=\"https:\/\/www.ringcentral.com\/free-conference-call.html\">conference call services<\/a>, instant messaging, <a href=\"https:\/\/www.ringcentral.com\/solutions\/office\/call.html\">a cloud-based phone system<\/a>, and more. Internally, you can collaborate between teams and departments to give teams the feedback and instruction they need to <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/efficiency-vs-effectiveness\/\">work efficiently<\/a>.<\/p>\n<\/div>\n<p>Externally, you can also use RingCentral to keep track of customer conversations and questions to determine how well you\u2019re addressing those concerns. Integrate your <a href=\"https:\/\/www.ringcentral.com\/lp\/small-business-phone-service.html\">business phone service<\/a>, SMS, email, social media, and chat conversations all in one place to help with <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/customer-service-teamwork\/\">customer service teamwork<\/a>.<\/p>\n<p>(It\u2019ll also help you spend less time switching between apps and more time actually responding to customers.)<\/p>\n<h3 id=\"find\">2. Find where communication is breaking down.<\/h3>\n<p>Communication breakdown happens in a number of ways. Employees might not know which tasks they should be focusing on, customer service reps might struggle to articulately answer customer questions, or misunderstood instructions might pass through an entire department like a game of telephone.<\/p>\n<p>While each of these problems might result in poor workplace communication, the approach you take to fixing each one will be different. Your first step is determining where your team is struggling to communicate so you can appropriately fill in any gaps.<\/p>\n<p>Whether you\u2019re dealing with issues inside your company or handling customer-facing communication challenges, discovering the holes in your current communication processes comes down to two things: interviewing and observing.<\/p>\n<p>Talk with your team members to see where they see communication problems within departments or processes. What are you currently doing that isn\u2019t working? What areas can you improve on? How would your team prefer to communicate with their team members?<\/p>\n<p>Get a feel for what your team expects out of communication at work. Identify the areas they\u2019re struggling to connect and what they would like to see fill those gaps.<\/p>\n<p>For example, if you have a lot of remote workers, you might need to establish protocols for asynchronous communication.<\/p>\n<h4 class=\"heading h4\">Understand customer preferences<\/h4>\n<p>If you\u2019re seeing challenges with <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/customer-collaboration\/\">customer collaboration<\/a> and communication, do the same thing with your customers. Ask where they believe their questions are going unanswered, and what changes they\u2019d like to see in your communication process.<\/p>\n<p>Would they prefer calling you over sending you a message on your website? If so, you should have an <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/inbound-calling\/\">inbound calling<\/a> strategy. Maybe they\u2019d rather connect through social media instead of email. Are you hitting these <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/customer-expectations\/\">customer expectations<\/a>?<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-56847 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/03\/image2-2.png\" alt=\"\" width=\"900\" height=\"711\" \/><\/p>\n<p>Customers expect brands to respond quickly on social media, with <a href=\"https:\/\/sproutsocial.com\/insights\/social-media-customer-service-statistics\/\">16% expecting a response within minutes<\/a><\/p>\n<p>Getting a feel for what your audience expects communication-wise can give you a great start. However, it isn\u2019t going to show you all of the communication challenges your company is facing. To discover the problems that might be slipping under the radar, you need to turn to analytics and process monitoring.<\/p>\n<hr \/>\n<p class=\"p1\">Build a more effective, digitally focused customer service strategy.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/engage_digital_insights_ebook.pdf\" data-id=\"69f545e351a06\" id=\"69f545e351a06\">\n\t\t<button tabindex=\"on\"  on=\"tap:69f545e351a06.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83c\udf1f Want to provide better customer service?<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 Get this free guide on building a modern customer service strategy. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69f545e351a06.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">\ud83c\udf89 Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<p>See where customers might be reaching out and going unanswered. For example, are you getting messages on social media but not following up? More on <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/social-media-best-practices\/\">social media best practices here<\/a>.<\/p>\n<p>Are customers sending emails to a support inbox and not getting a response back, or are they receiving canned <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/support-email\/\">customer support emails<\/a> that don\u2019t answer their questions? That\u2019s not good for your <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/customer-retention-rate\/\">customer retention rate<\/a>.<\/p>\n<p>Once you identify the gaps in your current communication processes, you can more effectively fill them.<\/p>\n<h3 id=\"hire\">3. Hire team members with strong communication skills.<\/h3>\n<p>Identifying gaps in your process and equipping your team with the right tools can help improve communication immensely, but if your team doesn\u2019t have strong skills (or a willingness to learn), you\u2019ll probably still struggle with communication issues.<\/p>\n<p>When hiring new team members, communication ability should be something you always look out for\u2014especially when hiring for a customer-facing role. It\u2019s a key <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/customer-service-skills\/\">customer service skill<\/a>, after all.<\/p>\n<p>Pay close attention to how a potential employee communicates through the job process (this is important for your <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/employee-retention-strategies\/\">employee retention strategy<\/a> later on, too), but look beyond just their ability to craft a well-written email. Make sure they follow instructions, observe how they listen to problems or challenges, and how they relay solutions to those issues.<\/p>\n<p>Behavioral questions, such as asking them to walk you through a scenario or role-playing interview questions, can help you weed out candidates who may not have the communication skills you need within your company.<\/p>\n<p>By prioritizing communication skills early on (as well as treating it as a skill to continuously develop) you can avoid bad habits from developing within your team.<\/p>\n<h4 class=\"heading h4\">Train employees in effective communication<\/h4>\n<p>For existing team members, it\u2019s vital that you offer regular training to enhance communication skills in the workplace. Even when you\u2019ve hired people who are natural communicators, they still need to brush up on those skills periodically. (And managers need training, too.)<\/p>\n<p>For example, you might have customer service reps practice<a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/empathy-exercises\/\"> empathy exercises<\/a> with each other and train staff on how to raise an issue with their manager. Teach them how to understand non-verbal cues such as gestures and facial expressions, and to recognize and respect cultural differences within the workforce.<\/p>\n<p>It\u2019s also important that employees know how to use your communications tools and channels effectively, and that they\u2019re unafraid to ask for extra training (on this or anything else) if they feel they need it.<\/p>\n<p>When everyone has the chance to learn and develop their communication skills, they\u2019re better placed to adapt to an evolving workplace with remote colleagues, culturally diverse teams, and changing customer behaviors.<\/p>\n<h3 id=\"lead\" class=\"heading h3\">4. Lead from the front<\/h3>\n<p>You can\u2019t expect your employees to communicate effectively if the leadership isn\u2019t leading by example. In a larger organization, set up a system for disseminating important information from C-suite to managers and from managers to employees, so that nobody\u2019s out of the loop.<\/p>\n<p>Managers need to ensure their teams understand the company\u2019s objectives as well as giving clear instructions for tasks and projects. That way, everyone understands their own responsibilities, and that they\u2019re working toward a shared goal.<\/p>\n<p>Frequency of communication is also important, with regular check-ins to make sure employees are motivated and engaged. Giving feedback\u2014and keeping it constructive\u2014lets them know that they\u2019re making progress and shows them where improvement is required.<\/p>\n<p>Aim to foster an environment where people feel comfortable raising issues if they don\u2019t understand a task or if they have any other concerns. Teams should also feel confident in sharing their ideas and opinions with colleagues and with leaders.<\/p>\n<h2><a id=\"make\"><\/a>Make lack of communication a thing of the past<\/h2>\n<p>Most of the time, people don\u2019t realize that they\u2019re communicating poorly. They think they\u2019re getting the point across and only discover the problem after it\u2019s too late.<\/p>\n<p>As long as communication isn\u2019t a priority within your company, these problems will continue to happen. To truly fix a lack of communication, you need to continuously talk with customers, employees, and managers to discover where communication might be failing\u2014and then implement the correct tools, processes, or systems to help fill those gaps.<\/p>\n<h2 class=\"heading h2\"><a id=\"faqs\"><\/a>Lack of communication FAQs<\/h2>\n<h3 class=\"heading h3\">Why is communication important in the workplace?<\/h3>\n<p>Knowing how to communicate effectively at work is key to the smooth running of any business. It fosters efficiency and productivity, since everyone understands what they need to do and has the tools to do it.<\/p>\n<p>It improves collaboration and teamwork, as well as trust and transparency. When employees feel listened to, they\u2019ll remain engaged and motivated. And that\u2019s good for customers as well as staff.<\/p>\n<h3 class=\"heading h3\">What is effective communication in the workplace?<\/h3>\n<p>Effective communication means expressing yourself clearly to avoid confusion, demonstrating empathy, and listening to others. In the workplace, this means setting clear objectives and keeping the lines of communication open at all times. It means that the workplace is a safe space for sharing ideas and raising concerns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Miscommunications, misunderstandings, and\u2014at worst\u2014a complete lack of communication leads to mistakes and problems in many walks of life. The business world is no exception. In fact, ineffective communication costs organizations $2 trillion per year across the US\u2014more than $15,000 per employee in lost productivity. What can you do to improve communications with your team, customers, &#8230;<\/p>\n","protected":false},"author":29,"featured_media":56859,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[2012,18141],"class_list":["post-41773","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","tag-communication","tag-lack-of-communication"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Lack of Communication in the Workplace: Causes, Effects &amp; Tips<\/title>\n<meta name=\"description\" content=\"A lack of communication is detrimental to your business in all kinds of ways. Learn how it happens, why it&#039;s a problem, and what to do about it.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/lack-of-communication\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lack of communication in the workplace: Why it\u2019s so bad &amp; how to fix it\" \/>\n<meta property=\"og:description\" content=\"A lack of communication is detrimental to your business in all kinds of ways. 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