{"id":41755,"date":"2020-03-16T00:00:00","date_gmt":"2020-03-16T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/cold-call-script-to-get-appointment\/"},"modified":"2025-07-14T05:06:19","modified_gmt":"2025-07-14T12:06:19","slug":"cold-call-script-to-get-appointment","status":"publish","type":"post","link":"\/us\/en\/blog\/cold-call-script-to-get-appointment\/","title":{"rendered":"5 cold call script strategies to book more appointments"},"content":{"rendered":"<p>Whether you\u2019ve been in sales for many years or you\u2019re a rookie, you\u2019ve probably encountered a variety of perspectives on the art (or science, depending on who you talk to) of the cold call.<\/p>\n<p>Either way, if you don\u2019t have a healthy pipeline of opportunities or strong leads, cold calling for appointments is a better way to go than waiting for business to fall into your lap.<\/p>\n<p>Admittedly, some cold call scripts sound forced or unnatural. That\u2019s one of the reasons why you aren\u2019t handed a script by the top representative in the company on your first day. Another reason is that <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/cold-calling-scripts-for-insurance\/\" target=\"_blank\" rel=\"noopener noreferrer\">cold calling in insurance<\/a>, for example, is probably different from cold calling in another industry.<\/p>\n<p>In this post, we\u2019ll talk about:<\/p>\n<ul class=\"table-of-content\">\n<li><a href=\"#Cold vs warm sales call scripts\">Cold vs warm sales call scripts<\/a><\/li>\n<li><a href=\"#What should be in your cold call script\">What should be in your cold call script<\/a><\/li>\n<li><a href=\"#How to prepare for a cold call\">How to prepare for a cold call<\/a><\/li>\n<li><a href=\"#5 cold calling script strategies\">5 cold calling script strategies<\/a><\/li>\n<\/ul>\n<p>So, how do you write a cold call script you\u2019ll actually want to use\u2014that\u2019ll also help you schedule discovery phone calls and in-person meetings? How can you differentiate yourself from other salespeople who are calling these same prospects?<\/p>\n<p>Let\u2019s get into it.<\/p>\n<hr \/>\n<p>Up your prospecting game and close more deals with conversation intelligence. \u260e\ufe0f<\/p>\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/assets.ringcentral.com\/us\/ebook\/beginners-guide-conversation-intelligence-sales.pdf\" data-id=\"6a07b3e256e02\" id=\"6a07b3e256e02\">\n\t\t<button tabindex=\"on\"  on=\"tap:6a07b3e256e02.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Start getting more leads<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Don't just prospect. Close the deal using conversation intelligence. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-03773\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Learn more\">Learn more<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a07b3e256e02.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Enjoy!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<hr \/>\n<p><a name=\"Cold vs warm sales call scripts\"><\/a><\/p>\n<h2>Cold vs warm sales call scripts: different scenarios require unique approaches<\/h2>\n<p>A cold call is an unscheduled, spontaneous phone call from a salesperson to a prospective customer who has <em>no pre-existing relationship<\/em> with the salesperson or the company they work with.<\/p>\n<p>You might say the targets of these calls don\u2019t quite qualify as prospects yet\u2014they\u2019re better defined as \u201csuspects\u201d because they may or may not have the budget, authority, need, or time frame for what you have to offer.<\/p>\n<p>A warm call, on the other hand, is when a prospect has expressed an interest in your products or services. They might have subscribed to your <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/email-marketing-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">marketing emails,<\/a> or maybe they dropped by your trade show booth. Or perhaps they have talked to your sales rep before.<\/p>\n<p>Word-of-mouth referrals are also considered warm calls, as a prospect has been informed by someone they trust that your products or services are worth considering. Generally, this means your sales rep can spend less time educating the prospect about your company, and instead jump right into exploring the prospect\u2019s challenges and requirements.<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"tip\">\n<div class=\"tip-heading\"><strong>Pro-tip:<\/strong><\/div>\n<p>Make your first appointment a discovery discussion. Don\u2019t get ahead of yourself (or your prospect) and start presenting your value proposition or babbling about your product before understanding if your solution fits their needs (or if they even have this need). It\u2019ll compromise your credibility or you could misrepresent the value of your services\u2014neither of which you want.<\/p>\n<\/div>\n<p><a name=\"What should be in your cold call script\"><\/a><\/p>\n<h2>What should you include in a cold call script to drive more appointments?<\/h2>\n<p>Your cold call script should start by answering these questions:<\/p>\n<ol>\n<li>Who are you?<\/li>\n<li>Why are you calling?<\/li>\n<li>How does the prospect benefit from listening to you?<\/li>\n<li>What do you want from the person you are calling? (This one\u2019s easy. An appointment)<\/li>\n<\/ol>\n<p>Try not to end the call until two things are clear to the prospect:<\/p>\n<ol>\n<li>The appointment you\u2019re scheduling is to understand their business challenges relative to <em>your<\/em> industry and domain expertise. It isn\u2019t to demonstrate your solution, negotiate pricing, or try an ill-timed <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/sales-pitch-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">sales pitch<\/a>.<\/li>\n<li>The prospect will get value from this call with you\u2014whether or not they buy from you. Either you\u2019ll share some insights about <em>their<\/em> industry, or you\u2019ll come back with some recommendations <em>not specific<\/em> to your products or services that\u2019ll help them address their challenges.<\/li>\n<\/ol>\n<div class=\"tip\">\n<div class=\"tip-heading\"><strong>Pro-tip:<\/strong><\/div>\n<p>Traditionally, you\u2019d need nothing more than a telephone and a phone book to make cold calls, but there are a ton of <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/cold-calling-software\/\" target=\"_blank\" rel=\"noopener noreferrer\">cold calling software<\/a> that can make your job easier. For example:<\/p>\n<ul>\n<li>If you have a business phone system, you can integrate it with your <a href=\"https:\/\/www.ringcentral.com\/apps\/ringcentral-for-google-calendar\" target=\"_blank\" rel=\"noopener noreferrer\">Google Calendar<\/a> or <a href=\"https:\/\/www.ringcentral.com\/apps\/ringcentral-microsoft-outlook\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook Calendar<\/a> to make sure all your scheduled calls show up in your calendar<\/li>\n<li>There are also CRM integrations for apps like <a href=\"https:\/\/www.ringcentral.com\/apps\/ringcentral-salesforce\" target=\"_blank\" rel=\"noopener noreferrer\">Salesforce<\/a>, <a href=\"https:\/\/www.ringcentral.com\/apps\/ringcentral-microsoft-dynamics-crm\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Dynamics,<\/a> or <a href=\"https:\/\/www.ringcentral.com\/apps\/ringcentral-oracle-sales-cloud\" target=\"_blank\" rel=\"noopener noreferrer\">Oracle Sales Cloud<\/a> to help your sales team make more cold calls in less time while having all their prospect information at their fingertips:<br \/>\n<figure id=\"attachment_4618\" aria-describedby=\"caption-attachment-4618\" style=\"width: 664px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-4618 size-medium\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/image1-122.png\" alt=\"RingCentral and Salesforce Integration\" width=\"664\" height=\"400\" \/><figcaption id=\"caption-attachment-4618\" class=\"wp-caption-text\">For example, RingCentral integrates with Salesforce to give you valuable data and insights on your sales calls. How long are they lasting? How many are you \u201cwinning?\u201d<\/figcaption><\/figure>\n<\/li>\n<li>If you need to do <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/sales-demo-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">sales demos<\/a>, you can run those online as well on a call if you have an all-in-one <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/communication-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">communications tool<\/a> like <a href=\"https:\/\/www.ringcentral.com\/rcapp.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral<\/a>, which has <a href=\"https:\/\/www.ringcentral.com\/video-call.html\">video call<\/a>, <a href=\"https:\/\/www.ringcentral.com\/free-conference-call.html\" target=\"_blank\" rel=\"noopener noreferrer\">conference call services<\/a>, phone calling, and team messaging all in one platform.<\/li>\n<\/ul>\n<\/div>\n<p>Here&#8217;s a quick look at a few features that&#8217;ll make sales teams&#8217; lives easier, like scripting and flexible dialing options:<\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"Blended Outbound Cloud Contact Center | RingCentral Engage Voice\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/bAaEj0aBBPA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<h3>Make <em>appointments<\/em>, not closed deals, your cold call goal<\/h3>\n<p>The goal of your cold call should be to gain traction with a prospect and secure time on their calendar. If you plan your cold calls with this idea in mind, you\u2019ll feel a lot less pressure making your calls\u2014and the people you are calling will feel less pressured too.<\/p>\n<p>Aggressive salespeople call to sell customers a product or service <em>today<\/em>, while consultative sales advisors connect and network with business executives to share their expertise. By scheduling a <a href=\"https:\/\/blog.hubspot.com\/sales\/discovery-call-questions\" target=\"_blank\" rel=\"noopener noreferrer\">discovery call<\/a> when it is convenient for both parties, you set the expectation that you have something of value to offer.<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><strong>Pro-tip:<\/strong><\/div>\n<p>Hank Aaron, the legendary baseball major leaguer, always approached the batter\u2019s box planning to swing\u2014and he felt triples were the most exciting play in baseball. A triple doesn\u2019t get you to home base in one swing, but it does put you in a good position to score a point later. Aaron retired with nearly 2,300 home runs and nearly 800 triples. Yet he had the right mindset for putting potential points on the scoreboard\u2014and funny enough, making cold calls.<\/p>\n<\/div>\n<p><a name=\"How to prepare for a cold call\"><\/a><\/p>\n<h2>How to prepare for convincing cold calls that convert<\/h2>\n<p>Depending on how well-known your company is, you might need to put a little effort into your <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/sales-conversation-starters\/\" target=\"_blank\" rel=\"noopener noreferrer\">sales conversation starter<\/a>.<\/p>\n<p>If you\u2019re probably going to have to explain what your company does, have a short elevator pitch prepared that describes your value to the prospect but doesn\u2019t get you stuck on defining how long your company has been in business, who you\u2019ve done business with, or other details right away. If you have compelling customer success stories, use them (and make sure those customers are okay with you name-dropping them).<\/p>\n<p>Save the meaningful, valuable insights for the actual appointment call. Just make sure the prospect knows you have valuable information they can benefit from. Be clear in stating they have to schedule time to learn from your insights.<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><strong>Pro-tip:<\/strong><\/div>\n<p>Try to strike a balance between knowing enough about your prospects to build credibility, and leaving enough room for the discovery meeting to still be valuable for both of you. Often, this boils down to having good questions that lead to insightful conversations. Find at least one convincing reason to have a compelling conservation.<\/p>\n<\/div>\n<p><a name=\"5 cold calling script strategies\"><\/a><\/p>\n<h2>5 cold calling script strategies for your swipe file<\/h2>\n<p>You\u2019ll notice the question \u201cHow are you today?\u201d won\u2019t show up anywhere else in this article. That\u2019s because this question might come across as insincere, and it generally causes prospects to think about how busy they are and how they should get off the call with you as soon as possible.<\/p>\n<p>Instead, acknowledge they\u2019re busy and let them know you\u2019re here to help them find solutions to the problems that are making them so busy.<\/p>\n<p>Keep small talk to a minimum for this appointment-setting cold call and get to the point quickly. (Obviously, if their social media profiles are littered with messages about their love for their alma mater or favorite sports team, you can mention it in passing. Otherwise, stick to the facts.)<\/p>\n<p>Here are five cold calling pitches that have high conversion rates for <a href=\"https:\/\/belkins.io\/blog\/appointment-setting\/how-to-set-sales-appointments-virtually\">appointment setting<\/a>.<\/p>\n<h3>1. <span style=\"text-decoration: underline;\">The \u201cI\u2019ve done my research\u201d technique<\/span><\/h3>\n<p>Let\u2019s say you make a call to a prospect on a Wednesday afternoon at 4:00 p.m. According to HubSpot research <sup>1<\/sup>, that\u2019s generally the best time to make a cold call and make a live connection.<\/p>\n<p>In any case, you\u2019ve researched the prospect and you\u2019ve identified a news item on the prospect company\u2019s website that aligns with products or services your company offers. You find someone in your company\u2019s CRM, either on LinkedIn or even in the news article, to call based on their title.<\/p>\n<p>You don\u2019t have to call a \u201cVery Important Top Officer\u201d on every call. But if you\u2019re going to make a habit of cold calling senior executives and you haven\u2019t done your research, you won\u2019t succeed. By doing some research and telling them what you discovered, you\u2019ll distinguish yourself from many of the other salespeople the prospects speak to.<\/p>\n<p>Find a compelling reason why your product, service, or solution should be on an executive\u2019s radar, and incorporate it into your appointment pitch. If the person you\u2019re calling is quoted in an article, make that quote part of your script, especially if the prospect mentioned a business challenge or opportunity that your product or service addresses.<\/p>\n<p>You should always do some research of prospects before you call them. However, don\u2019t get too deep in research for an appointment you may not get. Find a person to call with authority, find a compelling reason to be calling, and make a blitz of calls during prime time.<\/p>\n<h3>2. <span style=\"text-decoration: underline;\">The internal referral tactic<\/span><\/h3>\n<p>Calling a single contact in a company typically won\u2019t give you the full story of what\u2019s happening within a company. You may have heard of the \u201cpain chain\u201d within a business, where a particular challenge impacts multiple executives and their teams.<\/p>\n<p>Sales reps should end every call where they are turned down for an appointment by asking if they think there\u2019s anyone else in the organization that might be interested in discussing a particular business challenge or objective.<\/p>\n<p>Why? Because:<\/p>\n<ul>\n<li>What do you have to lose? You\u2019ve already gotten a no from the first person you called. By asking for their help, you give the individual an opportunity to give back. They likely feel somewhat guilty for turning you down.<\/li>\n<li>It demonstrates that you\u2019re invested in this conversation and distinguishes you from other salespeople who get a no and just end the call.<\/li>\n<li>Maybe the first person you called doesn\u2019t have the authority to talk to a salesperson on a particular issue, but they may know another project lead that does\u2014they may just need a little encouragement to refer you in the right direction.<\/li>\n<\/ul>\n<div class=\"tip\">\n<div class=\"tip-heading\"><strong>Pro-tip:<\/strong><\/div>\n<p>If you do get a referral to a second point of contact (POC), ask the first POC if you can cite them as the referral source and if they\u2019d want to participate in a conference discovery call if you can secure an appointment. The first POC may not have the authority to talk to service providers alone, but they may be a valuable influencer as the sales process advances.<\/p>\n<\/div>\n<h3>3. <span style=\"text-decoration: underline;\">The \u201cunruffled veteran sales rep\u201d approach<\/span><\/h3>\n<p>Making a cold call to a prospect with a simple goal of a substantive conversation shouldn\u2019t cause you much anxiety, nor should it raise the blood pressure of the prospects you\u2019re contacting. Confidence and charisma go a long way in sales, even over the phone when you are working to book appointments.<\/p>\n<p>Author and<a href=\"https:\/\/www.briantracy.com\/blog\/sales-success\/sales-call-tip-use-the-100-calls-method-eliminate-fear-of-rejection\/\" target=\"_blank\" rel=\"noopener noreferrer\"> sales coach<\/a> Brian Tracy suggests salespeople challenge themselves to make 100 cold calls as fast as possible (without burning bridges for future attempts). By prioritizing quantity of calls over quality during a blitz, sellers may find their \u201csmile and dial\u201d marathon can produce better results than if they took the time to take rejection to heart.<\/p>\n<p>Try saying things like:<\/p>\n<ul>\n<li><em>\u201cI\u2019ve been speaking with a number of<\/em> [prospect titles] <em>who said they are struggling with<\/em> [business pain point your services address] <em>and solving that high is on their priority list for this fiscal year. Does that resonate with you as well?<\/em><\/li>\n<li><em>\u201cMy company was able to help<\/em> [your customer, indirect competitor of the prospect you are calling] <em>to<\/em> [benefit of your products or services that the prospect should care about based on their role].<\/li>\n<li><em>Would you be interested in having a discussion later this week\/early next about how we were able to help them<\/em> [quantified business value, such as increasing business productivity or reducing production costs] <em>in<\/em> [quantified time]?<\/li>\n<\/ul>\n<div class=\"tip\">\n<div class=\"tip-heading\"><strong>Pro-tip:<\/strong><\/div>\n<p>Be sure to have accurate referral numbers for any claims you make, because the prospect you\u2019re speaking with may have a relationship with your existing customer, and they may call to verify your claims. Stranger things have, and will happen.<\/p>\n<\/div>\n<p>The more you come across as an experienced and reliable advisor, the more likely you are to book appointments. Showing respect for a prospect\u2019s time, and your own, is critical.<\/p>\n<h3>4. <span style=\"text-decoration: underline;\">The \u201clet\u2019s have a discussion, and if we don\u2019t see a fit, we part as friends\u201d strategy<\/span><\/h3>\n<p>Do you need a way to build trust and rapport with prospects when asking for an appointment? Show them you are comfortable with a \u201cNo\u201d answer.<\/p>\n<p>That doesn\u2019t mean you get a \u201cNo\u201d and you say goodbye. It means that you get an objection, like \u201c<em>We already have a phone system<\/em>\u201d, but you can acknowledge their objection and address it by differentiating your business from what they\u2019re currently doing.<\/p>\n<p>Don\u2019t make the mistake of pointing out the weaknesses of their existing solution. Instead, speak to the strengths of what you have to offer and any opportunities to enhance their existing investment with services from your portfolio. Instead of suggesting a prospect to \u201crip and replace\u201d what they already have, try to find a way to find a \u201cbeachhead\u201d opportunity to win over a new account.<\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p>The \u201cbeachhead,\u201d aka the \u201cland to expand\u201d sales strategy, refers to selling a small quantity of products or services now in order to generate <em>more<\/em> sales later on. For example, a customer may subscribe to 5 Ringcentral licenses for their inside sales team. A resourceful salesperson may then propose a long term vision for deployments across the entire sales organization including sales rep in the field (maybe 20 or 30 people).<\/p>\n<\/div>\n<h3>5. <span style=\"text-decoration: underline;\">The \u201cmaking friends with gatekeepers\u201d cold call<\/span><\/h3>\n<p>There are so many obstacles for salespeople to navigate through, especially when prospecting on the phone:<\/p>\n<ul>\n<li>Voicemail purgatory<\/li>\n<li>The \u201cI have a meeting\u201d ruse<\/li>\n<li>The \u201cpress 1 for this department\u201d voice menu labyrinth<\/li>\n<li>The executive assistant barricade<\/li>\n<\/ul>\n<p>Are you the kind of salesperson who\u2019d rather charm a gatekeeper to get on an executive\u2019s calendar? Or do you prefer the stealthy yet direct path to an executive\u2019s desk phone or mobile device that an auto-attendant can sometimes provide? Let\u2019s look at the benefits and drawbacks of both scenarios.<\/p>\n<p>If you\u2019re navigating through a phone menu (or a virtual attendant), you may discover names of executive assistants or colleagues on voicemail greetings which you can leverage to your advantage.<\/p>\n<p>Enrich your prospect calling lists with these new names and titles you discover. Or better yet, you can learn more about the organization and have conversations with a decision maker\u2019s colleagues who have influence on the suppliers they know, like, and trust.<\/p>\n<h4>Cold calling etiquette for EAs (your VIPs)<\/h4>\n<p>Much like the way you treat the wait staff at a restaurant can dictate your dating success, gatekeeper etiquette is key to your success, especially in <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/b2b-sales\/\" target=\"_blank\" rel=\"noopener noreferrer\">B2B sales<\/a>. Write gatekeeper-specific cold call scripts that foster trust and rapport.<\/p>\n<p>Don\u2019t underestimate the influence of an executive assistant. Treat them with tact and respect, as they often have a great deal of influence on the calendars of multiple executives.<\/p>\n<h2>Cold call sales scripts: remember to leave room for improvisation<\/h2>\n<p>Cold call scripts are a great resource to build a routine for calling blitzes and for building confidence to ask for appointments. Build in a few \u201cIf prospect says X, then I say Y\u201d decision tree branches.<\/p>\n<p>As you build confidence with your script and know your elevator pitch and unique sales proposition inside out, find opportunities to improvise based on how a call is flowing. Tailor your script messaging to the roles of the people you are talking to. One script does not fit all!<\/p>\n<p>And remember, if you speak to someone who says they don\u2019t have a need for what you offer, ask them if they know someone else who might. Word-of-mouth goes a long way.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<div style=\"font-size: 14px;\"><sup>1<\/sup> blog.hubspot.com\/sales\/the-best-time-to-cold-call-more-data-driven-sales-secrets-infographic<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Whether you\u2019ve been in sales for many years or you\u2019re a rookie, you\u2019ve probably encountered a variety of perspectives on the art (or science, depending on who you talk to) of the cold call. Either way, if you don\u2019t have a healthy pipeline of opportunities or strong leads, cold calling for appointments is a better &#8230;<\/p>\n","protected":false},"author":1221,"featured_media":46514,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[18136,3427,18137,18138,4165],"class_list":["post-41755","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","tag-cold-call-strategies","tag-cold-calling","tag-cold-calling-scripts","tag-cold-calling-tips","tag-cold-calls"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 Successful Cold Calling Strategies<\/title>\n<meta name=\"description\" content=\"Master the art of cold calling with 5 proven strategies. 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