{"id":41752,"date":"2020-05-05T00:00:00","date_gmt":"2020-05-05T07:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/mowery-schoenfeld-customer-story\/"},"modified":"2025-03-13T06:27:07","modified_gmt":"2025-03-13T13:27:07","slug":"mowery-schoenfeld-customer-story","status":"publish","type":"post","link":"\/us\/en\/blog\/mowery-schoenfeld-customer-story\/","title":{"rendered":"How one accounting firm embraced the future of (remote) work &#038; grew its business"},"content":{"rendered":"<p class=\"c3\">How did a small Chicago accounting firm become one of the \u201cBest Places to Work for Millennials\u201d and grow their staff by over 33% in 2019? It\u2019s simple: they saw the writing on the wall and embraced it.<\/p>\n<p class=\"c3\">There\u2019s a lot being written today about \u201c<span class=\"c5\">the future of work<\/span>.\u201d Most of it focuses on technology as a disruptor to business as usual. But the future of work isn\u2019t only about a greater reliance on tech: it\u2019s about\u00a0<span class=\"c0\">culture<\/span><span class=\"c4\">. Understanding how the two complement each other is a key to growth in this economy.<\/span><\/p>\n<hr \/>\n<p class=\"p1\">\ud83e\udd14 \u00a0How can RingCentral help your accounting firm succeed in the the future of (remote) work and drive productivity? Find out with our free accounting brief.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"http:\/\/netstorage.ringcentral.com\/brief\/accounting_solution.pdf\" data-id=\"69d0a3c378bfe\" id=\"69d0a3c378bfe\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d0a3c378bfe.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcdd Get brief<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free brief made for accounting firms. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d0a3c378bfe.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2 id=\"h.dlie2ryl8p44\" class=\"c9\">Accounting done differently<\/h2>\n<p class=\"c3\">Mowery &amp; Schoenfeld, LLC,<span class=\"c4\">\u00a0was founded in 1996 by members of large firms looking for a new, more personal way to do accounting. Since then, they\u2019ve made good on this commitment by focusing not only on building community with their clients but also among their employees:<\/span><\/p>\n<figure id=\"attachment_4612\" aria-describedby=\"caption-attachment-4612\" style=\"width: 840px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-4612 size-large\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/image1-121-1024x582.png\" alt=\"\" width=\"840\" height=\"477\" \/><figcaption id=\"caption-attachment-4612\" class=\"wp-caption-text\">The\u00a0Mowery &amp; Schoenfeld\u00a0team<\/figcaption><\/figure>\n<p class=\"c3\">Because of this\u00a0<span class=\"c5\">commitment to culture<\/span>, the firm has earned a number of top workplace awards, many year after year, including: \u201cBest Place to Work\u201d by both\u00a0<span class=\"c0\">Crain\u2019s Chicago Business<\/span>\u00a0and\u00a0<span class=\"c0\">Accounting Today<\/span>, \u201cTop 300 Firms\u201d by\u00a0<span class=\"c0\">Inside Public Accounting,\u00a0<\/span>\u00a0and\u00a0\u201cHealthiest Companies in America\u201d by\u00a0<span class=\"c0\">Interactive Health<\/span>. They were also named\u00a0one of\u00a0<span class=\"c0\">Inc<\/span><span class=\"c4\">\u2019s \u201cFastest Growing Private Companies.\u201d<\/span><\/p>\n<p class=\"c3\"><span class=\"c4\">So when the firm\u2019s customer base and workforce really took off in 2019, no one was surprised. But after 20 years, it was finally time to take some serious leaps in an effort to ease the growing pains.<\/span><\/p>\n<p><a href=\"https:\/\/ringcentral.valuestoryapp.com\/remote-readiness\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-48171\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2021\/01\/Remote-work.png\" alt=\"remote work readiness quiz\" width=\"1000\" height=\"440\" \/><\/a><\/p>\n<h2 id=\"h.at18b4owdid6\" class=\"c9\">Time for a change<\/h2>\n<p class=\"c3\">It\u2019s hard to know\u00a0<span class=\"c5\">when it\u2019s time to grow your business<\/span><span class=\"c4\">\u00a0and re-evaluate the systems you have in place. But sometimes, the stars align and tell you: now\u2019s your chance!<\/span><\/p>\n<p class=\"c3\"><span class=\"c4\">Mowery &amp; Schoenfeld were bursting at the seams in 2019 and in need of a new location. They\u2019d also been using the same phone system since the \u201890s.<\/span><\/p>\n<blockquote>\n<p class=\"c3\"><span class=\"c4\">\u201cMoving our headquarters gave us the perfect opportunity to find something new and better,\u201d recalled Chris Madden, Mowery &amp; Schoenfeld\u2019s IT Manager. \u201cWe were hesitant to take our legacy phone system to the new office\u2014that thing was 20 years old and could give out anytime.\u201d<\/span><\/p>\n<\/blockquote>\n<p class=\"c3\"><span class=\"c4\">The move to a new space also coincided with the onboarding of younger, Millennial employees who worked and used technology differently. This new wave wanted \u201cthe ability to take and make calls anywhere using an app on their computers or cell phones,\u201d Madden said. \u201cAnd they wanted features to make them more productive.\u201d<\/span><\/p>\n<h2 id=\"h.qm9w6cqdayfc\" class=\"c9\"><span class=\"c8\">The writing on the wall<\/span><\/h2>\n<p class=\"c3\"><span class=\"c4\">These demands created a need to do communication differently at Mowery &amp; Schoenfeld. Instead of insisting their new employees adapt to the firm\u2019s traditional ways of doing business, they listened and understood: this was the future of work. It was time to get on board.<\/span><\/p>\n<p class=\"c3\"><span class=\"c5\"><a class=\"c1\" href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/mowery-schoenfeld.html\" target=\"_blank\" rel=\"noopener noreferrer\">Mowery &amp; Schoenfeld brought in RingCentral to implement a fully cloud-based phone system<\/a><\/span><span class=\"c4\">, giving their team the freedom and flexibility to be more productive and better serve the firm\u2019s clients.<\/span><\/p>\n<p class=\"c3\"><span class=\"c4\">With voice, and messaging communication built in, the upgrade was especially important for supporting remote employees\u2014a growing need in work across all industries:<\/span><\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"RingCentral app for Desktop: Message. Video. Phone.\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/EbIAZJd9rCU?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p class=\"c3\">\u201cOur employees are also getting a ton of use from\u00a0<span class=\"c5\"><a class=\"c1\" href=\"https:\/\/www.ringcentral.com\/video\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Video<\/a><\/span><span class=\"c4\">,\u201d Madden said. \u201cFor internal meetings, for video-based training, and for client meetings. Having the video service built right into the RingCentral app makes it so easy.\u201d<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/remote-work-playbook.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-3525\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/490719603-WFH-Remote-Work-Playbook-banner-image-1380x490-blog-1024x364-1.png\" alt=\"\" width=\"840\" height=\"299\" \/><\/a><\/p>\n<h2 id=\"h.hgt13ilru8m0\" class=\"c9\">Moving forward, leaving no one behind<\/h2>\n<p class=\"c3\">The idea of brand-new software might be exciting for some of your employees, and a worry for others.\u00a0<span class=\"c5\"><a class=\"c1\" href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/effective-teamwork\/\" target=\"_blank\" rel=\"noopener noreferrer\">Making sure your whole team is comfortable with the tools you provide<\/a><\/span><span class=\"c4\">\u00a0can improve productivity and communication, as well as customer service and experience.<\/span><\/p>\n<p class=\"c3\">Mowery &amp; Schoenfeld isn\u2019t just a top workplace for Millennials; they\u2019ve won the same award for Boomers, too<span class=\"c4\">! That\u2019s why the firm did their research when it was time to get on the cloud. In the end, it was RingCentral\u2019s intuitive products that put everyone\u2019s minds at ease.<\/span><\/p>\n<p class=\"c3\"><span class=\"c4\">\u201cAll of our employees\u2014even those who aren\u2019t as comfortable with technology\u2014are finding it easy to use,\u201d Madden said. \u201cThey really appreciate a new technology solution that doesn\u2019t feel like an additional burden.\u201d<\/span><\/p>\n<hr \/>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udd79\ufe0f<\/span> Get a hands-on look at how RingCentral works by booking a product tour:<\/p>\n<p class=\"p1\"><button data-href=\"#leadform-popup\" class=\"js-open-popup-activator btn primary\" >Choose a time<\/button><\/p>\n<p>\ud83d\udcb0 You can also <strong><a href=\"http:\/\/www.ringcentral.com\/roi-calculator\" target=\"_blank\" rel=\"noopener noreferrer\">use this calculator<\/a> <\/strong>to see roughly how much your business could save by using RingCentral to support your team&#8217;s communication with each other\u2014and clients.<\/p>\n<hr \/>\n<h2 id=\"h.3yx86fqz9s57\" class=\"c9\"><span class=\"c8\">Embracing the future of work<\/span><\/h2>\n<p class=\"c3\"><span class=\"c4\">Mowery &amp; Schoenfeld is a business that understands the intersection of technology and culture is where growth happens in today\u2019s economy. The firm\u2019s focus on supporting their employees with the tools and flexibility they need to succeed continues to pay dividends.<\/span><\/p>\n<p class=\"c3\">If it\u2019s time for your business to upgrade, look for a simple, all-in-one solution that will delight your employees and customers alike.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How did a small Chicago accounting firm become one of the \u201cBest Places to Work for Millennials\u201d and grow their staff by over 33% in 2019? It\u2019s simple: they saw the writing on the wall and embraced it. There\u2019s a lot being written today about \u201cthe future of work.\u201d Most of it focuses on technology &#8230;<\/p>\n","protected":false},"author":29,"featured_media":43221,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18669,28378],"tags":[3616,18134,9373,15374,8547,18135],"class_list":["post-41752","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-verticals","category-professional-services","tag-accounting","tag-accounting-firm","tag-case-study","tag-cpa","tag-customer-story","tag-mowery-and-schoenfeld"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How one accounting firm embraced the future of (remote) work &amp; grew its business | RingCentral<\/title>\n<meta name=\"description\" content=\"Learn how Mowery &amp; 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