{"id":41548,"date":"2020-03-02T00:00:00","date_gmt":"2020-03-02T08:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/employee-engagement-survey-questions\/"},"modified":"2025-03-13T06:29:47","modified_gmt":"2025-03-13T13:29:47","slug":"employee-engagement-survey-questions","status":"publish","type":"post","link":"\/us\/en\/blog\/employee-engagement-survey-questions\/","title":{"rendered":"Employee surveys: 30 questions you should be asking"},"content":{"rendered":"<p>Employee engagement. What a concept.<\/p>\n<p><a href=\"https:\/\/hbr.org\/2017\/03\/why-the-millions-we-spend-on-employee-engagement-buy-us-so-little\" target=\"_blank\" rel=\"noopener noreferrer\">Companies spend hundreds of millions of dollars every year on it <\/a>. On increasing it, on measuring it, and on fixing it.<\/p>\n<p>Yet sadly, a vast majority of employees aren\u2019t fully engaged with their work globally. Eighty-five percent of the global workforce is just going through the motions:<\/p>\n<figure id=\"attachment_4026\" aria-describedby=\"caption-attachment-4026\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-4026\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/image2-80.png\" alt=\"The Sad State of Employee Engagement, 2019 ADP Research Institute\" width=\"800\" height=\"382\" \/><figcaption id=\"caption-attachment-4026\" class=\"wp-caption-text\">The figures are kind of depressing.<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>If you\u2019re <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/small-business-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">running a small business<\/a> that\u2019s struggling with unenthusiastic employees, you\u2019re not alone.<\/p>\n<p>The first step to solving the problem? Correctly diagnosing it. And to do that, we have a solution for you: ask better questions in your employee engagement surveys. (<a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/employee-engagement-apps\/\" target=\"_blank\" rel=\"noopener noreferrer\">Employee engagement apps<\/a> are another option you can look at.)<\/p>\n<p>In this article, we\u2019ll cover everything you need to know about just how to do that\u2014and hand you a shiny list of 30 questions that\u2019ll help you get to the heart of the matter. Let\u2019s look at:<\/p>\n<ol class=\"table-of-content\" style=\"font-size: 15px;\">\n<li><a href=\"#What employee engagement is\">What employee engagement is<\/a><\/li>\n<li><a href=\"#What an employee engagement survey is\">What an employee engagement survey is<\/a><\/li>\n<li><a href=\"#30 questions to add to your employee engagement survey\">30 questions to add to your employee engagement survey<\/a><\/li>\n<li><a href=\"#Best practices to get the most out of your employee engagement survey\">Best practices to get the most out of your employee engagement survey<\/a><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>\u270d\ufe0f Need help building better employee reviews? \u270d\ufe0f<\/strong><\/p>\n<p>We made you a template that\u2019s competency based <em>and<\/em> includes specific criteria for remote team members!<\/p>\n<p><span style=\"font-weight: 400;\"><\/p>\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/performance_review_template.pdf\" data-id=\"6a08620a64a66\" id=\"6a08620a64a66\">\n\t\t<button tabindex=\"on\"  on=\"tap:6a08620a64a66.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the template<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Free template: Build your own employee reviews<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a08620a64a66.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Thanks and happy reading!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<p><\/span><\/p>\n<p><a name=\"What employee engagement is\"><\/a><\/p>\n<h2>What is employee engagement?<\/h2>\n<p>Employee engagement refers to a measurable, clearly defined set of attitudes that lead to better <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/productivity-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\">productivity metrics<\/a>, innovation, retention, and more. In other words, it&#8217;s key to good <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/improving-employee-morale\/\" target=\"_blank\" rel=\"noopener noreferrer\">employee morale<\/a>.<\/p>\n<p><a href=\"https:\/\/hbr.org\/cover-story\/2019\/05\/the-power-of-hidden-teams\" target=\"_blank\" rel=\"noopener noreferrer\">According<\/a> to ex-Galluper Marcus Buckingham and Cisco VP Ashley Goodall, these \u201c\u2026attitudes seem to cluster around consistent themes, such as a clear sense of purpose, a commonly held notion of what\u2019s valuable or important, feelings of psychological safety, and confidence about the future.\u201d<\/p>\n<p>According to Jim Harter, Chief Scientist of Workplace Management and Well-Being <a href=\"https:\/\/www.gallup.com\/workplace\/231602\/right-culture-not-employee-satisfaction.aspx\" target=\"_blank\" rel=\"noopener noreferrer\">at Gallup<\/a>, \u201c\u2026 engagement is not determined by an abstract feeling. Measuring workers&#8217; contentment or happiness levels, as well as catering to their wants, often fails to achieve the underlying goal of employee engagement: improved business outcomes.\u201d<\/p>\n<p>Meaning: it\u2019s not just some fluffy concept! There\u2019s a way to measure it\u2014and by extension, strategically improve on it.<\/p>\n<p>According to Gallup\u2019s State of the Global Workplace report, engaged employees are less absent, more productive, and more profitable to the bottom line:<\/p>\n<figure id=\"attachment_4027\" aria-describedby=\"caption-attachment-4027\" style=\"width: 840px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-4027 size-large\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/image5-50-1024x437.png\" alt=\"The most engaged teams in Gallup's database\" width=\"840\" height=\"358\" \/><figcaption id=\"caption-attachment-4027\" class=\"wp-caption-text\">According to Gallup\u2019s State of the Global Workplace report, engaged employees bring more to the table.<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<p>Disengaged employees, on the other hand, cost their <a href=\"https:\/\/learning.linkedin.com\/blog\/engaging-your-workforce\/how-to-calculate-the-cost-of-employee-disengagement\" target=\"_blank\" rel=\"noopener noreferrer\">companies 34% of their salary.\u00a0<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><a name=\"What an employee engagement survey is\"><\/a><\/p>\n<h2>What is an employee engagement survey?<\/h2>\n<p>An employee engagement survey is one of many tools that you can use to measure, well, engagement. The others are one-on-one interviews, focus groups, and <a href=\"https:\/\/www.jigsawacademy.com\/how-ai-is-shaping-the-future-of-employee-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">number-crunching AI tools that measure it without you lifting a finger<\/a>!<\/p>\n<p>Surveys are usually held either annually or quarterly. (More frequent ones are referred to as pulse surveys.)<\/p>\n<p>They\u2019re <a href=\"https:\/\/hbr.org\/2018\/03\/employee-surveys-are-still-one-of-the-best-ways-to-measure-engagement\" target=\"_blank\" rel=\"noopener noreferrer\">among the most direct routes<\/a> to the heart of your employees\u2019 concerns\u2014and an effective way to diagnose problems (if there are any).<\/p>\n<p>&nbsp;<\/p>\n<h2>How to get the insights you need from employee engagement surveys<\/h2>\n<p>Do you know which company has nailed employee engagement? <a href=\"https:\/\/rework.withgoogle.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Google<\/a>. And do you know which company has nailed surveys? Gallup. Here are some brain pickings from them and <a href=\"https:\/\/unlocktalent.gov\/\" target=\"_blank\" rel=\"noopener noreferrer\">the United States Office of Personnel Management<\/a>:<\/p>\n<ol style=\"font-size: 15px;\">\n<li>Use clear, simple language, and use terms your employees won\u2019t have to look up.<\/li>\n<li><a href=\"https:\/\/rework.withgoogle.com\/guides\/analytics-run-an-employee-survey\/steps\/understand-structured-vs-open-ended-questions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ask both structured and open-ended questions<\/a>, but don\u2019t rely too heavily on the latter. Structured questions include Likert Scales (think: 1 to 5 scales), agree\/disagree statements, and multiple choice questions.<\/li>\n<li>In some cases, it\u2019s a good idea to ask your employees to give definitions in writing. For instance, \u201cWhat does a rewarding career mean to you?\u201d<\/li>\n<li><a href=\"https:\/\/rework.withgoogle.com\/blog\/how-federal-government-surveys\/\" target=\"_blank\" rel=\"noopener noreferrer\">Be specific. Stick to one concept per statement, and make sure the response options relate directly to that item.<\/a><\/li>\n<li>Don&#8217;t get too cute, or lose the clarity of your question in humor.<\/li>\n<li>Keep the survey as short as possible.<\/li>\n<li>Consider the expectations your questions might create. Don\u2019t ask \u201cWould your life be better with 6 months of paid leave for new pet parents?\u201d if you have no intention of bringing in paid leave for new pet parents.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><a name=\"30 questions to add to your employee engagement survey\"><\/a><\/p>\n<h2>30 good employee engagement questions to sharpen your survey<\/h2>\n<p>Employee engagement is no longer siloed. It\u2019s inseparable from concepts like mental health, <a href=\"https:\/\/www.ringcentral.com\/diversity-and-inclusion\" target=\"_blank\" rel=\"noreferrer noopener\">diversity and inclusion<\/a>, and work-life balance. The following questions and statements address these categories. (Feel free to adjust the phrasing to suit your questionnaire format.)<\/p>\n<h2>Purpose<\/h2>\n<h3><span style=\"text-decoration: underline;\">1. The work I do is important in the grand scheme of things.<\/span><\/h3>\n<p>In 2016, Deloitte <a href=\"https:\/\/www2.deloitte.com\/us\/en\/pages\/about-deloitte\/articles\/millennials-shifting-business-purpose.html\" target=\"_blank\" rel=\"noopener noreferrer\">found<\/a> that millennials believe businesses\u2019 sense of purpose should be far greater than what it currently is.<\/p>\n<figure id=\"attachment_4028\" aria-describedby=\"caption-attachment-4028\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-4028 size-full\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/image3-65.png\" alt=\"The Business Imperative of Equality and Values\" width=\"800\" height=\"450\" \/><figcaption id=\"caption-attachment-4028\" class=\"wp-caption-text\">From salesforce.com<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h3><span style=\"text-decoration: underline;\">2. On a bad day, what keeps you from throwing in the towel?<\/span><\/h3>\n<p>If the answer points to a paycheck, there is a problem. If it doesn\u2019t, study the details. What persuades an employee to stay put?<\/p>\n<h3><span style=\"text-decoration: underline;\">3. If my company succeeds, I succeed.<\/span><\/h3>\n<p>Believing in the company vision and mission is one thing, but emotional connection is another. <a href=\"https:\/\/hbr.org\/2019\/11\/why-are-we-here\" target=\"_blank\" rel=\"noopener noreferrer\">Research shows that people who personally connect with the purpose of their organization make for happier and more engaged employees.\u00a0<\/a><\/p>\n<h3><span style=\"text-decoration: underline;\">4. The leadership in my company motivates me to do my best for the company&#8217;s mission and vision.<\/span><\/h3>\n<p><a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/leadership-employee-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">Leaders have a huge responsibility in employee engagement<\/a> and communicating the meaningfulness of the company&#8217;s work. This statement addresses their effectiveness.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4029\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/image7.jpg\" alt=\"Aligning priorities with employees\" width=\"700\" height=\"350\" \/><\/p>\n<h3><\/h3>\n<h3><span style=\"text-decoration: underline;\">5. What are the top three things that matter the most to you in life, and where does work fit in?<\/span><\/h3>\n<p>If work is among the priorities, that\u2019s great. If it\u2019s not, how does your employee relate to it? This also gives context to their answers to the rest of the survey.<\/p>\n<p>&nbsp;<\/p>\n<h2>Leadership<\/h2>\n<h3><span style=\"text-decoration: underline;\">6. There is someone at work who encourages my development.<\/span><\/h3>\n<p>This one is from Gallup. Its analytics find that \u201c&#8230; this is one of the best survey questions that separate enthusiastic, high-performing workers from low-performing, miserable ones.\u201d<\/p>\n<h3><span style=\"text-decoration: underline;\">7. My company\u2019s leadership ascribes to a strong ethical code and high standards of integrity.<\/span><\/h3>\n<p>Millennials, who\u2019ll make up 75% of the workforce by 2025, have strong personal values and<a href=\"https:\/\/www.inc.com\/peter-economy\/the-millennial-workplace-of-future-is-almost-here-these-3-things-are-about-to-change-big-time.html\" target=\"_blank\" rel=\"noopener noreferrer\"> demand the same high standards from their organizations<\/a>.<\/p>\n<h3><span style=\"text-decoration: underline;\">8. When I voice my opinions, I feel heard.<\/span><\/h3>\n<p>Passion and purpose quickly fizzle out if employees feel that their knowledge and experience are undervalued. A <a href=\"https:\/\/www.salesforce.com\/blog\/2017\/07\/impact-of-equality-business-research.html?d=7010M000001yv8PQAQ)\" target=\"_blank\" rel=\"noopener noreferrer\">2017 Salesforce study<\/a> found that employees who feel heard are 4.6X more likely to feel empowered to perform their best work.<\/p>\n<h3><span style=\"text-decoration: underline;\">9. At work, I clearly understand what is expected of me.<\/span><\/h3>\n<p>Apart from being the mark of an efficient and organized team, <a href=\"https:\/\/hbr.org\/cover-story\/2019\/05\/the-power-of-hidden-teams\" target=\"_blank\" rel=\"noopener noreferrer\">according to Harvard Business Review<\/a> (HBR), an affirmative answer to this statement corresponds with a high level of trust in the team leader.<\/p>\n<p>&nbsp;<\/p>\n<h2>Sense of belonging<\/h2>\n<h3><span style=\"text-decoration: underline;\">10. I feel comfortable expressing my racial and gender identity at work.<\/span><\/h3>\n<p>As workplaces get more diverse, a one-size-fits-all approach to workplace perks can alienate minorities. Do your office lunches take place at halal restaurants for the benefit of your Muslim employees? Can a new mother comfortably place pictures of her children at her desk?<\/p>\n<h3><span style=\"text-decoration: underline;\">11. My team inspires me to do my best work.<\/span><\/h3>\n<p>Answers to this question will give you keen insights, but it&#8217;s important to gauge these against <a href=\"https:\/\/hbr.org\/2015\/12\/the-two-sides-of-employee-engagement\" target=\"_blank\" rel=\"noopener noreferrer\">other factors<\/a> that might be impacting the employee&#8217;s performance. For instance, where they are in the following grid:<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-4030\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/image4-60.png\" alt=\"9 Employee Engagement Archetypes\" width=\"640\" height=\"942\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"text-decoration: underline;\">12. I have received recognition for my work at least once in the past month.<\/span><\/h3>\n<p>It\u2019s important that an employee feels valued at work, and adding specifics like forms of recognition can make \u201cfeeling valued\u201d less of an abstract concept.<\/p>\n<h3><span style=\"text-decoration: underline;\">13. I get along well with my colleagues.<\/span><\/h3>\n<p>With employees spending at least a third of their days at work, their officemates become like a second family, contributing to the office culture. Employees don&#8217;t need to be BFFs with their colleagues, <a href=\"https:\/\/hbr.org\/cover-story\/2019\/05\/the-power-of-hidden-teams\" target=\"_blank\" rel=\"noopener noreferrer\">but those who gel well with their teams are more likely to be engaged and enjoy work<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<h2>Employee experience<\/h2>\n<h3><span style=\"text-decoration: underline;\">14. My workspace is conducive to my productivity.<\/span><\/h3>\n<p>A lot has been said in the cubicle vs open-plan debate, and preferences are extremely individualistic. <a href=\"https:\/\/news.microsoft.com\/life\/the-workspace-of-the-future\/\" target=\"_blank\" rel=\"noopener noreferrer\">This is why companies like Microsoft have been investing heavily to offer both in their interiors.<\/a> While it can&#8217;t possibly be the only reason an employee is unproductive, it&#8217;s still an important factor to consider while evaluating other aspects of employee engagement.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-4031\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/image6-2-1024x576.jpg\" alt=\"\" width=\"840\" height=\"473\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"text-decoration: underline;\">15. Logistics and projects run smoothly in my organization.<\/span><\/h3>\n<p>How easily is the employee able to access the resources they need and people they need to speak to? Is there a Gordian knot of red tape? It might be time to consider using a <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/project-management-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">project management tool<\/a> to make sure things go smoothly.<\/p>\n<h3><span style=\"text-decoration: underline;\">16. I am proud to work at (Company), and I would recommend it to people I care about.<\/span><\/h3>\n<p>If the employee answers no to either of these clauses, it might be worth looking into. Leave a box after so they can give a reason why.<\/p>\n<h3><span style=\"text-decoration: underline;\">17. For the amount of work that you do, how much do you feel you should be paid?<\/span><\/h3>\n<p>The hidden question here is &#8220;Are you feeling overworked?&#8221; Overworked employees risk burnout, and burned out employees eventually become disengaged.<\/p>\n<p>&nbsp;<\/p>\n<h2>Personal development<\/h2>\n<h3><span style=\"text-decoration: underline;\">18. Have you recently thought about leaving (Company)?<\/span><\/h3>\n<p>This is important to include if your company struggles with a high attrition rate. Interpret answers to these questions in the context of the others to diagnose the cause.<\/p>\n<h3><span style=\"text-decoration: underline;\">19. Do you have a roadmap to your progress at (Company)?<\/span><\/h3>\n<p>Employees who know where they&#8217;re going and see a clear line of progression in their workplace<a href=\"https:\/\/www.willistowerswatson.com\/en-IN\/Insights\/2017\/03\/Infographic-attraction-and-retention-in-the-modernised-workforce\" target=\"_blank\" rel=\"noopener noreferrer\"> are less likely to leave<\/a>.<\/p>\n<h3><span style=\"text-decoration: underline;\">20. My skills in (Skill Area 1), (Skill Area 2), (Skill Area\u00a0 3) have improved since I joined (Company).<\/span><\/h3>\n<p><a href=\"https:\/\/blog.clearcompany.com\/5-surprising-employee-development-statistics-you-dont-know\" target=\"_blank\" rel=\"noopener noreferrer\">Forty percent of employees who receive poor job training leave their positions within the first year.<\/a> A majority of training happens <a href=\"https:\/\/www.forbes.com\/sites\/lisaquast\/2012\/05\/14\/want-your-company-to-succeed-in-the-future-invest-in-employee-skills-training-like-deloitte-llp\/#6cafb4397cee\" target=\"_blank\" rel=\"noopener noreferrer\">informally<\/a>, so it&#8217;s important to be as clear and specific to ensure your employees are receiving the support they need to grow.<\/p>\n<h3><span style=\"text-decoration: underline;\">21. How does your work today help you advance towards your goals?<\/span><\/h3>\n<p>This line of questioning tells the employee that their goals are important. Act on these findings to align their roles, or tweak your internal communications to bring employee goals to the forefront.<\/p>\n<p>&nbsp;<\/p>\n<h2>Employee engagement survey questions for remote employees<\/h2>\n<h3><span style=\"text-decoration: underline;\">22. My manager is approachable.<\/span><\/h3>\n<p>Long-distance relationships are the same in all aspects\u2014communication (or at the very least, a good <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/communication-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">communication tool<\/a>) becomes doubly important. The manager, handling a number of employees at once, is a custodian of these relationships and has a huge role to play in engaging employees.<\/p>\n<h3><span style=\"text-decoration: underline;\">23. My work schedule provides me with flexibility.<\/span><\/h3>\n<p><a href=\"https:\/\/www.nytimes.com\/2019\/09\/17\/style\/generation-z-millennials-work-life-balance.html\" target=\"_blank\" rel=\"noopener noreferrer\">Millennials prioritize flexibility<\/a> and seek remote opportunities for a better <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/work-life-balance-for-remote-leaders\/\" target=\"_blank\" rel=\"noopener noreferrer\">work-life balance<\/a>. However, if their arrangement fails to provide them with this, engagement can suffer.<\/p>\n<h3><span style=\"text-decoration: underline;\">24. I feel connected to my coworkers.<\/span><\/h3>\n<p>Remote work can be very isolating, and it&#8217;s a hard-to-ignore con of remote work. If most of your employees answer in the negative, consider using tools like <a href=\"https:\/\/www.ringcentral.com\/video\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Video<\/a> to schedule weekly video conferences and get creative with these events:<\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/video\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-4032\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/image1-95-1024x672.png\" alt=\"Video conferences using RingCentral Video\" width=\"840\" height=\"551\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h3><span style=\"text-decoration: underline;\">25. I have the resources I need to perform my duties at work as well as I can.<\/span><\/h3>\n<p>Since communication is key, this question helps identify if anything is <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/lack-of-communication\/\" target=\"_blank\" rel=\"noopener noreferrer\">lacking in communication<\/a> from department to department, or along the chain of command.<\/p>\n<h3><span style=\"text-decoration: underline;\">26. What could (Company) be doing better to help you reach your work and personal goals?<\/span><\/h3>\n<p>Leave this question open-ended to see what you&#8217;re missing and what you could be doing better. Encourage your employees to be as elaborate as possible.<\/p>\n<p>&nbsp;<\/p>\n<h2>Employee engagement questions about inclusion<\/h2>\n<h3><span style=\"text-decoration: underline;\">27. Have you experienced changes in sleep, appetite, energy level, concentration, daily behaviour or self-esteem?<\/span><\/h3>\n<p>A lot of people experience symptoms without seeking a diagnosis. Hence, instead of asking if the employee has been diagnosed with depression, which can be worrying to disclose, ask about specific symptoms instead.<\/p>\n<h3><span style=\"text-decoration: underline;\">28. Racial slurs, sexist jokes and other politically inappropriate remarks are not tolerated at (Company).<\/span><\/h3>\n<p>Do offensive and inappropriate remarks fly in the break room? Asking specific questions about the minority experience leads to far better results.<\/p>\n<h3><span style=\"text-decoration: underline;\">29. I know how to file a sexual harassment complaint and I am confident it will be handled well.<\/span><\/h3>\n<p>This question clearly communicates that safety is a priority to womxn at work, and ensures that all employees are aware of the procedures.<\/p>\n<h3><span style=\"text-decoration: underline;\">30. I can access all spaces and the resources I need at work comfortably.<\/span><\/h3>\n<p>It&#8217;s often easy to take access for granted in an abled world, and it&#8217;s important not to let any invisible disabilities like chronic illness fly under the radar.<\/p>\n<p>&nbsp;<\/p>\n<p><a name=\"Best practices to get the most out of your employee engagement survey\"><\/a><\/p>\n<h2>Best practices to conduct fair and empirical employee engagement surveys<\/h2>\n<h3><span style=\"text-decoration: underline;\">Make sure you act on the findings<\/span><\/h3>\n<p>To get the most out of surveys, you need to assure your employees that the results will make an impact (without hurting them). Employees become disillusioned when surveys repeat but their lives don\u2019t get better. Therefore, make a commitment to yourself and to your employees to action the insights you glean from the survey findings.<\/p>\n<h3><span style=\"text-decoration: underline;\">Check in regularly<\/span><\/h3>\n<p>Work frequent check-ins and schedule regular feedback. You can do this pretty easily through your team messaging app. On <a href=\"https:\/\/www.ringcentral.com\/rcapp.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral<\/a>, for example, you can do this by creating a new team that works as a \u201cSuggestion Box\u201d where employees can drop in their ideas and suggestions easily:<\/p>\n<figure id=\"attachment_4033\" aria-describedby=\"caption-attachment-4033\" style=\"width: 800px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-4033\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/image8-30.png\" alt=\"Creatng a new team using RingCentral App\" width=\"800\" height=\"450\" \/><figcaption id=\"caption-attachment-4033\" class=\"wp-caption-text\">Create a new team on RingCentral dedicated to feedback.<\/figcaption><\/figure>\n<p>&nbsp;<\/p>\n<h3><span style=\"text-decoration: underline;\">Keep the data private<\/span><\/h3>\n<p>Employees won\u2019t be completely honest if there\u2019s a chance that the information they provide will reach the wrong ears. Can you blame them? The questions in engagement surveys can be quite\u2026 shall we say delicate?<\/p>\n<h3><span style=\"text-decoration: underline;\">Segment<\/span><\/h3>\n<p>Make sure to segment the survey data by gender, ethnicity, generation, geography, tenure, and role in the company. \u201cBy only looking at the total numbers, employers miss out on opportunities to identify issues among smaller groups that could be leading to attrition as the views of the majority overpower those of minorities,\u201d <a href=\"https:\/\/hbr.org\/2018\/12\/to-retain-employees-focus-on-inclusion-not-just-diversity\" target=\"_blank\" rel=\"noopener noreferrer\">writes<\/a> Karen Brown, founder and managing partner of Bridge Arrow, a diversity and inclusion management consulting firm.<\/p>\n<p>If your survey has to give you granular information, make sure to account for the minorities among your teams.<\/p>\n<h3><span style=\"text-decoration: underline;\">Keep it going even for remote teams<\/span><\/h3>\n<p>Remote work is slowly taking over the world and so is its new baby cousin: work from home. According to <a href=\"https:\/\/hbr.org\/cover-story\/2019\/05\/the-power-of-hidden-teams\" target=\"_blank\" rel=\"noopener noreferrer\">HBR<\/a>, 23% of workers reported that they work from home most of the time, and they turned out to be more engaged than colocated workers\u201420% versus 15.8%.<\/p>\n<p>Not only that, only 55% of remote workers reported that they feel like they\u2019re part of a team. By contrast, only 17% of colocated team members who reported feeling part of a team are fully engaged.<\/p>\n<p>These are numbers you can\u2019t ignore. Want to help them feel more engaged? <a href=\"https:\/\/www.globalrewardsolutions.com\/engage-remote-workers-with-rewards-and-incentives\/\" target=\"_blank\" rel=\"noopener noreferrer\">Communicate with video<\/a>. The best way to have a deep conversation is face-to-face, but the second-best is to video-chat in HD.<\/p>\n<p>Use a <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/the-best-video-conferencing\/\" target=\"_blank\" rel=\"noopener noreferrer\">video conferencing platform<\/a> like RingCentral Video, and pair that with regular informal check-ins and pulse surveys.<\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"Introducing RingCentral Video\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/r09vPFM0RVM?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2>Beyond the employee engagement survey<\/h2>\n<p>Creating a culture of engagement doesn\u2019t begin and end with a set of surveys, fun perks, and foosball tables.<\/p>\n<p>Just like any relationship, it takes work and consistent communication, along with a willingness to overhaul the \u201cold ways\u201d of working and refocus energy on the important stuff: positive workplace relationships, recognition, ongoing performance conversations, and opportunities for personal development.<\/p>\n<p>The best surveys act not as diagnostic tools but as openers of dialogue.<\/p>\n<p>And your employees? They\u2019ll be glad you asked.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employee engagement. What a concept. Companies spend hundreds of millions of dollars every year on it . On increasing it, on measuring it, and on fixing it. Yet sadly, a vast majority of employees aren\u2019t fully engaged with their work globally. Eighty-five percent of the global workforce is just going through the motions: &nbsp; If &#8230;<\/p>\n","protected":false},"author":29,"featured_media":47942,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901],"tags":[2877,18081,18082],"class_list":["post-41548","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","tag-employee-engagement","tag-employee-survey","tag-employee-survey-questions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Employee surveys: 30 questions you should be asking | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Improve your company culture with an employee engagement survey. 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