{"id":41176,"date":"2020-04-02T00:00:00","date_gmt":"2020-04-02T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/how-to-choose-video-conferencing-law\/"},"modified":"2025-07-02T08:27:43","modified_gmt":"2025-07-02T15:27:43","slug":"how-to-choose-video-conferencing-law","status":"publish","type":"post","link":"\/us\/en\/blog\/how-to-choose-video-conferencing-law\/","title":{"rendered":"Law firm video conferencing: how to choose a software in 3 steps"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">With the rise in attorneys working remotely and an openness from both the legal industry and clients to try new ways of communicating, <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/standalone-vs-built-in-webcams\/\" target=\"_blank\" rel=\"noopener noreferrer\">video conferencing software<\/a> are quickly becoming more and more popular.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are law firms delivering? Well, not exactly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A study by Olive Communications <\/span><a href=\"https:\/\/www.lawyer-monthly.com\/2018\/12\/rise-of-the-digital-demand-are-law-firms-meeting-clients-digital-needs\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">found that <\/span><\/a><span style=\"font-weight: 400;\">\u201cone in three (34%) clients would like their solicitors to offer digital services such as video conferencing, chat and Instant Messaging (IM).\u201d The thing is, 66% of those respondents said that they\u2019ve never had these options.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The number of Gen Zs and millennials is only going to grow\u2014and it\u2019s likely that in-person meetings are going to become less and less popular. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Soon, it\u2019s safe to say that most law firms that want to be successful at attracting this client base will need a good video conferencing tool. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But how do you choose one that\u2019s right for your practice? This simple three-step guide will show you how:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><a href=\"#Set a budget.\"><span style=\"font-weight: 400;\">Set a budget.<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#Know what you need\u2014and what you don\u2019t.\"><span style=\"font-weight: 400;\">Know what you need\u2014and what you don\u2019t.<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#Know your security requirements.\"><span style=\"font-weight: 400;\">Know your security requirements.<\/span><\/a><\/li>\n<\/ol>\n<hr \/>\n<p class=\"p1\">Shopping for a video conferencing tool? (Or just curious about what to look for?) Grab the free checklist to help you choose the right one for your team or business.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/documents\/video_conf_platform_checklist.pdf\" data-id=\"6a0c5c4de21bb\" id=\"6a0c5c4de21bb\">\n\t\t<button tabindex=\"on\"  on=\"tap:6a0c5c4de21bb.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83c\udf1f Get it now<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">See what you need to do (and know) as you're deciding on a video conferencing app with this checklist!<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01510\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a0c5c4de21bb.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Happy shopping! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<p><a name=\"Set a budget.\"><\/a><\/p>\n<h2 style=\"padding-top: 20px;\"><strong>1. Set a budget. <\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">There are a range of video conferencing platforms on the market, from free options to video conferencing software, that cost $10 or $20 per user per month. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">While pricing is important, you should also make sure that the conferencing app you\u2019re choosing has the right level of data security for a law practice. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And of course, if you\u2019re on a tight budget, think about the amount of money and time you\u2019d be saving from not having to commute. Multiply that by the number of attorneys at your practice, and you might find that a higher-quality and slightly more expensive software pays for itself in months or even weeks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This step will probably happen concurrently with steps two and three, as the amount that you\u2019re willing to spend on a video conferencing software will be affected by what features you need. (More on that below.)<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/remote-work-playbook.html\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-3525\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/490719603-WFH-Remote-Work-Playbook-banner-image-1380x490-blog-1024x364-1.png\" alt=\"\" width=\"840\" height=\"299\" \/><\/a><\/p>\n<p><a name=\"Know what you need\u2014and what you don\u2019t.\"><\/a><\/p>\n<h2 style=\"padding-top: 20px;\"><strong>2. Know what you need\u2014and what you don\u2019t. <\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Do you have a team of attorneys who are always on the road?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do you take law students who you need to train from time to time? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do you have clients who are far away and it\u2019s not always convenient to meet with them in person?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Depending on the nature of your practice and your client base, you\u2019ll need different features in your video conferencing software.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, if you have a few offices around the world and a larger team, you\u2019ll need a video conferencing software that allows for a large number of participants in online meetings. Some platforms cap meetings at four or five attendees, while others let you meet with up to 100 people on an online call.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are three things to think about when you\u2019re making a preliminary list of must-haves in your video conferencing software:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><b>Your client relationships.<\/b><span style=\"font-weight: 400;\"> How do your clients prefer to communicate? Are they comfortable with new technology? Do they use cell phones and laptops?<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>How many people do you see using a video conferencing app? <\/b><span style=\"font-weight: 400;\">Think about your internal team, clients, advisors, and if you collaborate often with colleagues in other practice areas. This will be a key consideration when you\u2019re evaluating platforms as many of them have user limits for each pricing tier.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>How familiar are you with IT?<\/b><span style=\"font-weight: 400;\"> If you have an IT team, then they can probably take care of the implementation process for you, but if you don\u2019t, then you should choose a video conferencing software that\u2019s easy to learn. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">(Actually regardless of how tech-savvy you are, it\u2019s probably best to choose a well-designed and intuitive app\u2014other people will need to use it too!) Some apps, like <\/span><a href=\"https:\/\/www.ringcentral.com\/rcapp.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">RingCentral<\/span><\/a><span style=\"font-weight: 400;\">, just need to be downloaded onto your phone or computer from the App Store, and you\u2019re ready to go:<\/span><\/li>\n<\/ol>\n<div class=\"rc_custom_video\"><a class=\"rc_custom_video__link\" href=\"https:\/\/www.youtu.be\/fhUY2AGF7xQ\">\n\t\t            <picture><source srcset=\"https:\/\/i.ytimg.com\/vi_webp\/fhUY2AGF7xQ\/maxresdefault.webp\" type=\"image\/webp\"><img decoding=\"async\" class=\"rc_custom_video__media\" src=\"https:\/\/i.ytimg.com\/vi\/fhUY2AGF7xQ\/maxresdefault.jpg\" alt=\"\">\n\t\t            <\/picture>\n\t\t        <\/a><br \/>\n\t\t        <button class=\"rc_custom_video__button\" aria-label=\"Play video\"><svg width=\"68\" height=\"48\" viewBox=\"0 0 68 48\"><path class=\"rc_custom_video__button-shape\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"><\/path><path class=\"rc_custom_video__button-icon\" d=\"M 45,24 27,14 27,34\"><\/path><\/svg><br \/>\n\t\t        <\/button>\n\t\t    <\/div>\n<p><a name=\"Know your security requirements.\"><\/a><\/p>\n<h2 style=\"padding-top: 20px;\"><strong>3. Make sure you\u2019re aware of security requirements<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">In the legal industry especially, security is always going to be a key consideration when you\u2019re choosing technological tools to use. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are multiple forms of security, from hosting to transmission to data security\u2014make sure that you\u2019re choosing not just the best video conferencing software, but also the one that has stringent-enough security features like password protection (always a good idea to <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/how-to-avoid-zoombombs\/\" target=\"_blank\" rel=\"noopener noreferrer\">avoid getting Zoombombed<\/a>) and firewalls that keep your clients\u2019 data secure.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It goes without saying, but this is a question you absolutely need to know the answer to before you start trying out conferencing options<\/span><\/p>\n<hr \/>\n<p>\ud83d\udc40\u00a0 Find out how one law firm provides a 24\/7 client experience\u2014without being online 24\/7.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/case_studies\/freed_marcroft.pdf\" data-id=\"6a0c5c4de2313\" id=\"6a0c5c4de2313\">\n\t\t<button tabindex=\"on\"  on=\"tap:6a0c5c4de2313.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcd9 Get the case study<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udcd9 Get this free case study to find out the key to Freed Marcroft's success. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a0c5c4de2313.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2 style=\"padding-top: 20px;\"><strong>Next step: Start trying out some video conferencing software<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Now that you know the basics of what to look for, it\u2019s time to try out a few options.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Most have free trials options, so you can do a few calls and see if the audio and video quality works for you\u2014and don\u2019t forget to try taking calls on the train and while traveling so you can test out the mobile apps and make sure the video conferencing works as well on a phone and tablet as it does on a computer screen.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">First, why not try <\/span><a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/introducing-ringcentral-video\/\" target=\"_blank\" rel=\"noopener noreferrer\"><b>RingCentral Video<\/b><\/a><span style=\"font-weight: 400;\">? It\u2019s easy to pick up and is already being used by forward-thinking law firms like MHP&amp;S.<\/span><\/p>\n<hr \/>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udd79\ufe0f<\/span> Get a hands-on look at how RingCentral works by booking a product tour:<\/p>\n<p class=\"p1\"><button data-href=\"#leadform-popup\" class=\"js-open-popup-activator btn primary\" >Choose a time<\/button><\/p>\n<p>\ud83d\udcb0 You can also <strong><a href=\"http:\/\/www.ringcentral.com\/roi-calculator\" target=\"_blank\" rel=\"noopener noreferrer\">use this calculator<\/a> <\/strong>to see roughly how much your business could save by using RingCentral to support your team&#8217;s communications with clients, customers, and each other.<\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/mhps-law-customer-story\/\" target=\"_blank\" rel=\"noopener noreferrer\">Check out the story of how MHP&amp;S Law is using RingCentral to offer better client service while working remotely<\/a>.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>With the rise in attorneys working remotely and an openness from both the legal industry and clients to try new ways of communicating, video conferencing software are quickly becoming more and more popular. Are law firms delivering? Well, not exactly. A study by Olive Communications found that \u201cone in three (34%) clients would like their &#8230;<\/p>\n","protected":false},"author":29,"featured_media":46204,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18669,24119],"tags":[1480,17991,1548],"class_list":["post-41176","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-verticals","category-law","tag-law","tag-legal-practice","tag-ringcentral-video"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Law firm video conferencing: how to choose a software in 3 steps | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Learn how to choose the right video conferencing software for your legal practice, from setting a budget 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