{"id":40437,"date":"2020-12-02T00:00:00","date_gmt":"2020-12-02T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/secure-business-communications-keep-startup-safe\/"},"modified":"2025-03-13T06:22:17","modified_gmt":"2025-03-13T13:22:17","slug":"keeping-startup-communications-secure","status":"publish","type":"post","link":"\/us\/en\/blog\/keeping-startup-communications-secure\/","title":{"rendered":"How to keep your startup communications safe in 3 steps"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Growing a startup can be hugely rewarding and transformational, not only for you but also a whole industry\u2014but it can also be a money pit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unfortunately, you can\u2019t always avoid these expenses. As a business owner, you should never scrimp on the essentials, in particular when it comes to communications and security.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is especially true if your startup is cloud-based or does any work on the Internet. At the very least, you need to make sure you have the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The best possible Internet connection (speed and stability)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Software (well-chosen, versatile tools\u2014we\u2019ll get into this more later)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Hardware (storage and computing power), and<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Data and communications security<\/span><\/li>\n<\/ul>\n<hr \/>\n<p class=\"p1\">\ud83d\udd0d\u00a0 Are you thinking about purchasing a new communication tool and unsure how to get started? Here&#8217;s a checklist to help you pick the right one for your startup.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/checklist\/communication_tools.pdf\" data-id=\"69f6398883537\" id=\"69f6398883537\">\n\t\t<button tabindex=\"on\"  on=\"tap:69f6398883537.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\u2705  Get the checklist<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udc40 \u200a Get this free checklist to pick the right communication tool for your startup. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69f6398883537.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\">You can control the first three reasonably well through smart budgeting. For example, you may not need the <\/span><i><span style=\"font-weight: 400;\">absolute best <\/span><\/i><span style=\"font-weight: 400;\">when it comes to connection speed, but it should match the needs of your business.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Security, however, should be neither ignored nor the least of your priorities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Internet could be a dangerous place, especially when money and valuable information (not only about stuff like your core IP, but also about your customers) are involved.<\/span><\/p>\n<h2><strong>What are the ways to make sure your startup\u2019s communications are airtight?<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">For a startup that\u2019s still growing its tech stack and forming its day-to-day processes, this time is actually a huge advantage because you have a blank slate. You can set your security standards and choose the <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/communication-channels\/\"><span style=\"font-weight: 400;\">channels <\/span><i><span style=\"font-weight: 400;\">you <\/span><\/i><span style=\"font-weight: 400;\">want to use<\/span><\/a><span style=\"font-weight: 400;\"> to communicate on without worrying if it\u2019s going to be compatible with all the software your company\u2019s already using.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, most people would rather focus on marketing and sales. After all, those translate more tangibly into financial gains. But lack of good internal processes and security can undermine success and profit, too. So what&#8217;s a busy business owner to do?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, you could just find a service provider that can worry about that for you. There are a few ways to make sure your startup&#8217;s infrastructure (both in terms of the physical and online aspects) is secure:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Environment (physical location) security<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Network and infrastructure security<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Transmission security<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">How do you handle these things? Well&#8230;<\/span><\/p>\n<h3><b>1, Environment:<\/b><b> Make sure that your location and environment are secure<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Your business\u2019 location is vital to your success, although this is less and less of a concern as more startups move to an exclusively online setup.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For most tech-focused startups, the physical locations of your data centers is probably going to be more important.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Either way, good third-party service providers should have multiple layers of security in place. Their data centers tend to be protected by robust electronic prevention systems as well as on-site security personnel and on-call engineering specialists. These centers should also be set up in diverse locations, minimizing the risk of service termination and data loss from catastrophic events. Specialists are available round-the-clock to make sure someone will be there to handle issues as soon as they&#8217;re identified.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Find those good third-party service providers.<\/span><\/p>\n<hr \/>\n<p class=\"p1\">\ud83d\udc40 What are the 4 key components of a successful startup?<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"http:\/\/netstorage.ringcentral.com\/ebook\/smb_startup.pdf\" data-id=\"69f639888364c\" id=\"69f639888364c\">\n\t\t<button tabindex=\"on\"  on=\"tap:69f639888364c.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83c\udf1f Find out here<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">Learn to bake success into the DNA of your startup<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01423\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69f639888364c.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Happy launching!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h3><b>2. Network and infrastructure security:<\/b><b> Have a robust network and infrastructure<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you&#8217;re working through the cloud, then your infrastructure is the backbone of your operations. A weak segment can cripple the whole system. Getting a service provider with the best infrastructure security for your business can really take the load off your shoulders.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But before you subscribe to a service, ask them about the firewalls and session border controllers they have in place. These are the things that keep your network and applications safe in case someone decides to attack your system. Make sure they provide intrusion detection systems and fraud analytics. These deter attacks and also prepare your system for one.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As for internal security, you&#8217;ll also want to ask if they have options for multiple authentication levels. This way, you can set up administrative functions properly instead of giving everyone on your team access to confidential information. Ask if your third-party service provider can give you a hand with monitoring and vulnerability scans for your peace of mind.<\/span><\/p>\n<h3><b>3. Transmission security:<\/b><b> Ensure information exchange between you and your customers is always protected<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Transactions, information exchange, internal communications, and other similar interactions are all important when doing business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Transmission security should be at the top of your priority list, especially since it involves the exchange of money, goods, and vital information about your company. There are many people who try to take advantage of startups because they tend to have weak security measures. A truly reliable third-party service provider safeguards the transmission of data and communications completely.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A good example would be RingCentral and its transmission security. This safety net ensures your communications won\u2019t be intercepted, with Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption. All endpoints, from desk phones to conference phones to mobile devices, will be protected.<\/span><\/p>\n<p>For startups, there are few things more powerful and important than data. That&#8217;s why it&#8217;s crucial to have a communication platform that makes sure your business and client data are always secure. Try to find a solution that has enterprise-grade security to encrypt meetings and conversations\u2014and don&#8217;t forget about compliance certifications like GDPR, CCPA, and other industry regulations. (<a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/tech-industry-cloud-phone-systems.html\" target=\"_blank\" rel=\"noopener noreferrer\">Which RingCentral also has!<\/a>)<\/p>\n<p><span style=\"font-weight: 400;\">Startups, even when you&#8217;re on a tight budget, can still find ways to keep online assets safe and secure with the help of the right service provider. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Choose a reliable provider, ask about the different security measures they take, and train your team on how to communicate securely.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Growing a startup can be hugely rewarding and transformational, not only for you but also a whole industry\u2014but it can also be a money pit. Unfortunately, you can\u2019t always avoid these expenses. As a business owner, you should never scrimp on the essentials, in particular when it comes to communications and security.\u00a0 This is especially &#8230;<\/p>\n","protected":false},"author":29,"featured_media":45450,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18669,18722],"tags":[6190,556],"class_list":["post-40437","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-verticals","category-startups","tag-information-security","tag-startups"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to keep your startup communications safe in 3 steps | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Learn how to keep your startup&#039;s communications secure, whether you&#039;re 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