{"id":40276,"date":"2020-06-10T00:00:00","date_gmt":"2020-06-10T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/why-group-mms-is-the-perfect-complement-to-team-messaging-video-meetings-and-phone\/"},"modified":"2025-07-03T04:48:10","modified_gmt":"2025-07-03T11:48:10","slug":"why-group-mms-is-the-perfect-complement-to-team-messaging-video-meetings-and-phone","status":"publish","type":"post","link":"\/us\/en\/blog\/why-group-mms-is-the-perfect-complement-to-team-messaging-video-meetings-and-phone\/","title":{"rendered":"Why Group MMS Is the Perfect Complement to Team Messaging, Video Meetings, and Phone"},"content":{"rendered":"

We all love new things, especially when it comes to technology. Getting our hands on the latest shiny toy makes us feel bold and cutting edge.<\/span><\/p>\n

In the communications technology market, <\/span>team messaging<\/span><\/a>, <\/span>video meetings<\/span><\/a>, and <\/span>cloud phone<\/span><\/a> solutions certainly qualify as popular new trends. In fact, they\u2019ve quickly and justifiably become standard\u2014and essential\u2014tools for business communications. The convergence of those technologies, in particular, is already redefining how companies communicate across the globe. RingCentral recently released the latest version of the RingCentral app to continue our mission to bring these various forms of communication together in a single, tightly connected app. The new RingCentral app, rebuilt from the ground up, brings seamlessly connected messaging, video, and phone to a desktop, mobile device, or browser.\u00a0<\/span><\/p>\n

What does MMS mean?<\/span><\/h2>\n

MMS stands for Multimedia Messaging Service, which is ultimately pretty self-explanatory. As opposed to services that provide only text capabilities (known as SMS or Short Messaging Service), MMS messages can also include other media, such as images, audio, and video.\u00a0<\/span><\/p>\n

For most people, MMS support is already part of their text messaging app. There\u2019s no need to enable it. It enables itself when required. Your app switches between SMS texting when you either send or receive a message that includes only text and MMS messaging when the message includes media.\u00a0<\/span><\/p>\n

Why you should combine group MMS with messaging, video, and phone<\/span><\/h2>\n

The convergence of team messaging, video meetings, and cloud phone solutions has become extremely popular recently. But that doesn\u2019t mean technologies like group MMS aren\u2019t still important.<\/span><\/p>\n

MMS messaging remains an important part of business communication today. In particular, group MMS can be a powerful tool in customer service. Many organizations today are moving to <\/span>digital customer engagement<\/span><\/a>\u2014going beyond phone and web chat to reach out to customers on the platforms they prefer, such as text messaging.\u00a0 Group MMS allows them to provide information about products and services to customers using more engaging images, video, and audio.\u00a0<\/span><\/p>\n

SMS and MMS are both widely used by businesses today for group texting between employees and to stay in touch with customers and partners. That\u2019s why in the new release of the RingCentral App for Mobile, we\u2019ve included the ability to send group MMS to a number of people in a single message. This feature is available for both iOS and Android.\u00a0<\/span><\/p>\n

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What are the differences between MMS and SMS?<\/span><\/h2>\n

SMS is a <\/span>text messaging<\/span><\/a> service available on cellular networks that enable mobile devices to exchange short text messages. The service allows users to send and receive messages of up to 160 characters to and from mobile devices.<\/span><\/p>\n

Unlike SMS, which is text only, Multimedia Messaging Service (MMS) is a standard way to send messages that include <\/span>multimedia<\/span><\/a> content to and from a <\/span>mobile phone<\/span><\/a> over a cellular network. The MMS standard extends the core SMS capability, allowing the exchange of text messages greater than 160 characters in length. Unlike text-only SMS, MMS can deliver a variety of media, including video, images, and audio.<\/span><\/p>\n

Why is group MMS important?<\/span><\/h2>\n

We think group texting capabilities remain important for many companies. Texting continues to be one of the most widely used forms of communication\u2014with some of the highest open and response rates. Everyone has been part of a group text at one time or another. Millennials, in fact, consider texting their first choice of communication.\u00a0<\/span><\/p>\n

Unlike other business communications solutions, RingCentral firmly believes that all modes of communication must be available to users in a single app. That\u2019s been true throughout our history of innovation in team messaging, video meetings, phone, SMS\/texting and fax.<\/span><\/p>\n

What are the benefits of group MMS?<\/span><\/h2>\n

With <\/span>RingCentral\u2019s<\/span><\/a> group MMS feature, you can:<\/span><\/p>\n