{"id":40230,"date":"2020-06-11T00:00:00","date_gmt":"2020-06-11T07:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations\/"},"modified":"2024-06-21T00:49:50","modified_gmt":"2024-06-21T07:49:50","slug":"6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations","status":"publish","type":"post","link":"\/us\/en\/blog\/6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations\/","title":{"rendered":"6 benefits of choosing a HITRUST CSF-certified solution for your contact tracing operations"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Any organization that\u2019s planning to execute a contact tracing program in the United States should choose a HITRUST Common Security Framework (CSF)-certified solution. This helps ensure the appropriate security and regulatory protocols are addressed as well as reduces the risks associated with collecting and managing patient data or electronic patient health information (ePHI).<\/span><\/p>\n<h2><b>What is HITRUST CSF certification?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Healthcare and IT professionals who developed a security framework to manage HIPAA security requirements founded <\/span><a href=\"https:\/\/www.healthcareitnews.com\/blog\/benefits-hitrust-certification\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">HITRUST<\/span><\/a><span style=\"font-weight: 400;\">, which stands for the Health Information Trust Alliance. HITRUST\u2019s goal is to meet HIPAA security rule requirements efficiently.<\/span><\/p>\n<h2><b>Why do contact tracing operations need a HITRUST CSF-certified solution?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Communications solutions enable customers and patients to connect with organizations via their mode of choice\u2014messaging, video, phone, SMS, and <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/contact-center.html\">contact center<\/a> technologies. There are six benefits to implementing a HITRUST CSF-certified communications solution for your contact tracing operations.<\/span><\/p>\n<h3><b>1. Protection from a comprehensive security framework<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of the benefits of a HITRUST CSF-certified communications system is that HITRUST is a <\/span><a href=\"https:\/\/www.ispartnersllc.com\/blog\/faq\/choose-hitrust-csf-available-frameworks-nist-iso-etc\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">comprehensive security framework<\/span><\/a><span style=\"font-weight: 400;\"> that integrates and harmonizes requirements from various standards\u2014ISO, HIPAA, PCI, and NIST\u2014and then tailors them to the healthcare industry (based on system, organizational, and regulatory risk factors).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because the HITRUST framework is so comprehensive, you don\u2019t have to worry about meeting other requirements. For example, if you deployed a communications system that was NIST-certified, but it didn\u2019t live up to the compliance standards set by HIPAA, should a HIPAA audit or\u2014even worse\u2014a data breach take place, you&#8217;d be forced to confront massive penalties due to violation of regulations. The HITRUST CSF certification, on the other hand, gives you peace of mind because it guarantees your protection in light of the many security<\/span>.<\/p>\n<blockquote>\n<p style=\"text-align: center;\"><a href=\"https:\/\/netstorage.ringcentral.com\/documents\/ringcentral_HIPAA-HITRUST_comparison.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><b>Compare HITRUST Certification and HIPAA Compliance Requirements<\/b><\/a><\/p>\n<\/blockquote>\n<h3><b>2. Cost and time savings<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">By its very nature, HITRUST and its comprehensive security framework provide cost and time savings. Achieving these high standards means you&#8217;re better prepared for close inspections in the future. For example, your <\/span><a href=\"https:\/\/www.healthcareitnews.com\/blog\/benefits-hitrust-certification\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">audit<\/span><\/a><span style=\"font-weight: 400;\">, which can include an evaluation of your Unified Communications as a Service (UCaaS) services, will be significantly smoother.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The HITRUST framework provides a consolidated control view, so you have greater visibility into how controls overlap among various regulations. When audit time comes around, you\u2019ll show how you\u2019re simultaneously meeting many regulatory obligations. Only a sole assessment is required, and from there, several reports will be produced that cover pertinent legislative and\/or regulatory frameworks.<\/span><\/p>\n<h3><b>3. Provable compliance<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">HIPAA regulations, for example, don&#8217;t provide precise compliance definitions and thus make it difficult to determine whether or not you&#8217;re following the rules. Also, nothing officially exists that effectively tests whether you&#8217;re complying with HIPAA. Due to this lack of guidance, multiple vendors created their own unique variations of testing methods and certifications. Unfortunately, this simply muddled the environment for HIPAA-covered entities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider the respectful treatment given to a HIPAA-Covered Entity client by a vendor as their Business Associate. Contrast that with those companies identifying as &#8220;HIPAA-compliant,&#8221; an unsubstantiated claim.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Business Associates are <\/span><a href=\"https:\/\/healthitsecurity.com\/features\/what-is-a-hipaa-business-associate-agreement-baa\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">liable<\/span><\/a><span style=\"font-weight: 400;\"> if a data breach occurs that compromises ePHI; in fact, their signature on a document is required certifying their agreement to protect data (in the event of a violation, termination is possible). Alternately, vendors who merely claim HIPAA compliance aren\u2019t bound by a strict agreement or any kind of penalties if ePHI is breached.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vendors aiming to communicate their alignment with HIPAA regulations seek HITRUST certification to prove their commitment. Vendors use HITRUST certification to prove that they&#8217;ve gone the extra mile to strengthen the protection of ePHI in their environment on behalf of their HIPAA-covered-entity clients.<\/span><\/p>\n<p><span class='bctt-click-to-tweet'><span class='bctt-ctt-text'><a href='https:\/\/x.com\/intent\/tweet?url=%2Fus%2Fen%2Fblog%2F6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations%2F&#038;text=Vendors%20aiming%20to%20communicate%20their%20alignment%20with%20HIPAA%20regulations%20seek%20HITRUST%20certification%20to%20prove%20their%20commitment.%20&#038;via=RingCentral&#038;related=RingCentral' target='_blank'rel=\"noopener noreferrer\">Vendors aiming to communicate their alignment with HIPAA regulations seek HITRUST certification to prove their commitment.  <\/a><\/span><a href='https:\/\/x.com\/intent\/tweet?url=%2Fus%2Fen%2Fblog%2F6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations%2F&#038;text=Vendors%20aiming%20to%20communicate%20their%20alignment%20with%20HIPAA%20regulations%20seek%20HITRUST%20certification%20to%20prove%20their%20commitment.%20&#038;via=RingCentral&#038;related=RingCentral' target='_blank' class='bctt-ctt-btn'rel=\"noopener noreferrer\">Share on X<\/a><\/span><\/p>\n<h3><b>4. Adjustable to meet your requirements <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Where does the value lie in a vendor achieving HITRUST CSF certification? As a HIPAA-covered entity organization, you receive the corresponding security value and validation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The HITRUST framework <\/span><a href=\"https:\/\/linfordco.com\/blog\/healthcare-security-compliance-benefits-hitrust-certification\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">scales<\/span><\/a><span style=\"font-weight: 400;\"> controls according to the type, size, and complexity of an organization. A HITRUST CSF-certified vendor can adjust various controls to meet your needs, rather than attempt to adapt to rules established by someone else.<\/span><\/p>\n<h3><b>5. An ever-evolving approach <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The HITRUST framework requirements and scope <\/span><a href=\"https:\/\/hitrustalliance.net\/uploads\/RiskAnalysisGuide.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">renew every year<\/span><\/a><span style=\"font-weight: 400;\"> to stay current with regulations and ensure up-to-date protection against security threats.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Several years ago, HITRUST framework control requirements and cyberthreat intelligence aligned as a way to ensure controls remain effective despite the rapid evolution of potential threats. That&#8217;s an essential protective measure that helps ward off the <\/span><a href=\"https:\/\/phoenixnap.com\/blog\/cyber-security-attack-types\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">many different<\/span><\/a><span style=\"font-weight: 400;\"> types of cyberattacks that, if unleashed, could threaten to damage your organization&#8217;s reputation in addition to wasting time and money.<\/span><\/p>\n<h3><b>6. Gaining credibility with stakeholders <\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Perhaps the biggest benefit of deploying a HITRUST CSF-certified communications system is that the third-party validation makes the organization appear trustworthy in the eyes of the communities they serve. Utilizing a HITRUST CSF-certified solution demonstrates that the <\/span><i><span style=\"font-weight: 400;\">very<\/span><\/i><span style=\"font-weight: 400;\"> prepared organization went the extra mile to protect patients&#8217; privacy and data<\/span>.<\/p>\n<h2><b>Contact tracing with confidence<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">RingCentral\u2019s HITRUST CSF-certified communications solution offers a number of benefits to organizations, including enabling easy communications without compromising security or risking the exposure of confidential data. <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/contact-tracing.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Learn more about RingCentral for Contact Tracing now<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Any organization that\u2019s planning to execute a contact tracing program in the United States should choose a HITRUST Common Security Framework (CSF)-certified solution. This helps ensure the appropriate security and regulatory protocols are addressed as well as reduces the risks associated with collecting and managing patient data or electronic patient health information (ePHI). What is &#8230;<\/p>\n","protected":false},"author":292,"featured_media":47244,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[17691,6630,17268],"class_list":["post-40230","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","tag-contact-tracing","tag-hipaa","tag-hitrust-csf-certification"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>6 benefits of choosing a HITRUST CSF-certified solution for your contact tracing operations | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"A HITRUST CSF-certified solution benefits organizations without compromising security or risking the exposure of confidential data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 benefits of choosing a HITRUST CSF-certified solution for your contact tracing operations\" \/>\n<meta property=\"og:description\" content=\"A HITRUST CSF-certified solution benefits organizations without compromising security or risking the exposure of confidential data.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2020-06-11T07:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-21T07:49:50+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/06\/contact-tracing.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lance Mehaffey\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lance Mehaffey\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations\/\"},\"author\":{\"name\":\"Lance Mehaffey\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/a6b1815c7d4a150371b61ed482d66f5e\"},\"headline\":\"6 benefits of choosing a HITRUST CSF-certified solution for your contact tracing operations\",\"datePublished\":\"2020-06-11T07:00:00+00:00\",\"dateModified\":\"2024-06-21T07:49:50+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations\/\"},\"wordCount\":883,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/6-benefits-of-choosing-a-hitrust-csf-certified-solution-for-your-contact-tracing-operations\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/06\/contact-tracing.jpg\",\"keywords\":[\"contact tracing\",\"hipaa\",\"HITRUST CSF Certification\"],\"articleSection\":[\"Customer &amp; 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