{"id":40092,"date":"2020-05-06T00:00:00","date_gmt":"2020-05-06T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/your-employees-are-being-overwhelmed-by-technology-heres-why-it-matters\/"},"modified":"2025-07-03T03:38:28","modified_gmt":"2025-07-03T10:38:28","slug":"your-employees-are-being-overwhelmed-by-technology-heres-why-it-matters","status":"publish","type":"post","link":"\/us\/en\/blog\/your-employees-are-being-overwhelmed-by-technology-heres-why-it-matters\/","title":{"rendered":"Your Employees Are Being Overwhelmed by Technology. Here&#8217;s Why It Matters."},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Productivity apps are designed to make our lives easier and make employees more productive. While we often can\u2019t imagine our professional lives without them, we\u2019re also facing a major obstacle: <\/span><i><span style=\"font-weight: 400;\">business productivity apps are killing productivity<\/span><\/i><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Imagine that you\u2019re working on a sales presentation and you need product images. You navigate to the team\u2019s Google Drive and realize the images aren\u2019t there, so you switch to a separate task management app to dig for updates. When you don\u2019t find anything, you switch to yet another team messaging app to ask your team. They say the images are in the team Dropbox instead, and you have to dig through old emails searching for your login information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Combined with the other tasks on your list, the hundreds of tabs you have open, and a calendar filled to the brim with calls and meetings, it\u2019s easy to reach a breaking point. You\u2019re not alone. Employees all over the world are facing the increasing pressure of technology, and it\u2019s having a major impact on employee stress, retention, and business performance. Let\u2019s look at the reasoning behind it.<\/span><\/p>\n<h2 class=\"heading h2\"><b>App overload leads to employee fatigue<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Organizations have over-elevated the saying \u201cThere\u2019s an app for that.\u201d Studies show that <\/span><a href=\"https:\/\/netstorage.ringcentral.com\/documents\/connected_workplace_infographic.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">68% of employees toggle between 10 apps<\/span><\/a><span style=\"font-weight: 400;\"> in a single hour, with some even <\/span><a href=\"https:\/\/www.businesswire.com\/news\/home\/20170918005033\/en\/Information-App-Overload-Hurts-Worker-Productivity-Focus\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">juggling up to 15<\/span><\/a><span style=\"font-weight: 400;\">. Information is coming from everywhere, and employees are left scrambling to figure out which app has the information they want. This is a phenomenon called \u201c<\/span><a href=\"https:\/\/netstorage.ringcentral.com\/documents\/connected_workplace_infographic.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">app overload<\/span><\/a><span style=\"font-weight: 400;\">,\u201d and its effects are doing big damage to organizations everywhere.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider that a copywriter has to finish an email campaign by the end of the day. Every time she gets a team messaging notification, she clicks to see the message and loses her concentration on her task. Now imagine that she needs to do update tasks, attend online meetings, and submit spreadsheets. Suddenly, it\u2019s the end of the workday and she still hasn\u2019t had the opportunity to finish her email project.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s easy to think that employees can jump from task to task effortlessly like a machine, but the reality is that disruptions destroy concentration and hinder creativity. <\/span><a href=\"https:\/\/netstorage.ringcentral.com\/documents\/connected_workplace.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">More than two-thirds of employees<\/span><\/a><span style=\"font-weight: 400;\"> say that they waste more than 60 minutes a day navigating between apps, and 31% lose their train of thought when they do. When you consider that employees face the same issue across the entire organization, the detriments can be much larger than you realize.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><b>When employees are overwhelmed, businesses suffer<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Organizations today realize that in order to be successful, they have to set up their employees for success. But when employees are forced to waste precious time every day battling with technology, their productivity sinks. <\/span><a href=\"https:\/\/www.zenbusiness.com\/blog\/office-resource-woes\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Fifty-seven percent of employees surveyed<\/span><\/a><span style=\"font-weight: 400;\"> said that working with inadequate and obsolete technology has negatively affected workplace productivity and morale.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve all had to work with company computers that take ages just to load a document. But as we wait, we aren\u2019t jumping onto other tasks\u2014we\u2019re sitting there idly waiting for the page to load.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s because, for the sake of productivity, it\u2019s much easier to maintain focus than to lose sight of the current task and get sidetracked. Once you open another browser tab, it could lead you down a rabbit hole of other tasks.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Feeling productive and impactful is vital to employee satisfaction, and organizations need to ensure that their employees have everything they need to do their jobs efficiently and effectively. When employees are bombarded by technological barriers, they won\u2019t produce their best work, which leads to <\/span><a href=\"https:\/\/www.forbes.com\/sites\/forbeshumanresourcescouncil\/2019\/06\/10\/technologys-impact-on-employee-experience-balancing-overload-versus-enablement\/#7327a311de74\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">lower satisfaction, higher stress, and lower retention<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0<\/span><\/p>\n<h2 class=\"heading h2\"><b>Unifying the future of workplace technologies<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Too often, C-suites overlook the overabundance problem and simply pile on more tools to solve their business needs. At the same time, employees are increasingly getting fatigued by the addition of more technology they have to learn and manage. It\u2019s time organizations shifted their IT decision-making to overcome app overload and streamline employee work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Organizations are taking a step in the right direction by migrating from standalone apps to unified solutions. This makes sense from a maintenance perspective. With several different apps, employees have to learn, update, and keep track of information on every app (login details, messages, files), not to mention the mental taxation of switching from one app to another. However, with a unified solution, employees only need to learn a single app that carries a suite of essential functions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In unified communications, that means a single app for team messaging, video conferencing, and phone. When teams need to switch from messaging to a phone or <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/video-call.html\">video call<\/a>, there\u2019s no need to open a separate app to do it. Employees can simply click once to schedule, start, or join a call with anyone in their team or organization.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Organizations that break down the technological barriers causing employee fatigue will find that employees are much more engaged\u2014and companies with <\/span><a href=\"https:\/\/www.linkedin.com\/pulse\/why-employee-experience-important-jan-tegze\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">high levels of engagement outperform their competitors by up to four times<\/span><\/a><span style=\"font-weight: 400;\">. It all starts with reducing the number of productivity apps your employees have and adopting unified solutions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The new <a href=\"https:\/\/www.ringcentral.com\/desktop-app.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral app<\/a> is faster, easier, and more intuitive than ever. Streamline your communications apps and give employees the tools they need to work effectively.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Productivity apps are designed to make our lives easier and make employees more productive. While we often can\u2019t imagine our professional lives without them, we\u2019re also facing a major obstacle: business productivity apps are killing productivity.\u00a0 Imagine that you\u2019re working on a sales presentation and you need product images. You navigate to the team\u2019s Google &#8230;<\/p>\n","protected":false},"author":29,"featured_media":40093,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18390,18391],"tags":[17603,17169,237,4053,17605,17606],"class_list":["post-40092","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-communication-and-collaboration","category-it-leadership","tag-advantages-of-unified-communications","tag-app-overload","tag-productivity","tag-ringcentral-benefits","tag-too-many-apps","tag-workplace-fatigue"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Your Employees Are Being Overwhelmed by Technology. 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While we often can\u2019t imagine our professional lives without\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/your-employees-are-being-overwhelmed-by-technology-heres-why-it-matters\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-06T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-03T10:38:28+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/worried-beard-man-looking-at-computer-screen-in-office-picture-id932342408.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1050\" \/>\n\t<meta property=\"og:image:height\" content=\"360\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/your-employees-are-being-overwhelmed-by-technology-heres-why-it-matters\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/your-employees-are-being-overwhelmed-by-technology-heres-why-it-matters\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"Your Employees Are Being Overwhelmed by Technology. 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