{"id":40035,"date":"2020-04-22T00:00:00","date_gmt":"2020-04-22T07:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/5-tips-for-more-effective-virtual-donor-meetings\/"},"modified":"2025-02-24T02:10:27","modified_gmt":"2025-02-24T10:10:27","slug":"5-tips-for-more-effective-virtual-donor-meetings","status":"publish","type":"post","link":"\/us\/en\/blog\/5-tips-for-more-effective-virtual-donor-meetings\/","title":{"rendered":"5 tips for more effective virtual donor meetings"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In 2014, three young adults living with a neurodegenerative disease called ALS (amyotrophic lateral sclerosis, or Lou Gehrig\u2019s disease) started a viral trend that nearly everyone remembers today: the <\/span><a href=\"https:\/\/www.alsa.org\/fight-als\/ice-bucket-challenge.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">ALS Ice Bucket Challenge<\/span><\/a><span style=\"font-weight: 400;\">. The challenge involved participants pouring a bucket of ice water over their heads, then challenging several of their friends on social media to do the same within 24 hours. Friends who failed to meet the challenge would then make a donation to the <\/span><a href=\"https:\/\/www.alsa.org\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">ALS Association<\/span><\/a><span style=\"font-weight: 400;\"> or a charity of their choice.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Within just a few months, people around the world were drenching themselves in freezing cold water and posting it online. Celebrities such as Oprah Winfrey, Lady Gaga, and even Bill Gates joined in on the fun. The ALS Association reported raising a whopping <\/span><a href=\"https:\/\/www.alsa.org\/fight-als\/ice-bucket-challenge.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">$115 million<\/span><\/a><span style=\"font-weight: 400;\"> that year, all thanks to this viral internet campaign.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While the Ice Bucket Challenge wasn\u2019t a traditional fundraising campaign, it showed just how powerful the internet can be for donations. In fact, total online donations to nonprofits around the world amounted to <\/span><a href=\"https:\/\/nonprofitssource.com\/online-giving-statistics\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">$31 billion<\/span><\/a><span style=\"font-weight: 400;\"> in 2017\u2014a 12.1% increase from 2016. Nonprofits are increasingly using the internet to reach donors worldwide, and it\u2019s working.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At some point, meeting with donors over video conferencing might be in your future. Not only does it save time and money from traveling between clients, but it also allows you to spend time on more productive things like coordinating the next campaign or planning a board retreat.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your organization doesn\u2019t currently have a video conferencing solution or are exploring better options for donor meetings, virtual fundraisers, and staff communications, we\u2019re offering <\/span><a href=\"https:\/\/www.ringcentral.com\/lp\/covid19-offer.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">three months of RingCentral Office<\/span><span style=\"font-weight: 400;\">\u00ae<\/span><span style=\"font-weight: 400;\"> free of charge<\/span><\/a><span style=\"font-weight: 400;\"> to all nonprofits.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before you embark on your next online donor meeting, make sure you\u2019re fully prepared to represent your organization. Consider trying out these tips:<\/span><\/p>\n<h2>1. Create a sense of community with ice breakers<\/h2>\n<p><span style=\"font-weight: 400;\">Listening is one of the core principles of a nonprofit organization. Donors enjoy talking about what drives them to support certain causes and want to feel like part of a community that shares the same values, especially when fellow donors are far away. Ice breakers can be a great opportunity for donors to make their case heard while connecting with fellow donors in the call or with you directly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plan for ice breaker conversations at the start of every video meeting. Donors might want to talk about current events or causes they\u2019ve contributed to, or even ask you questions about yourself. But don\u2019t make the mistake of jumping right into the donor pitch\u2014you\u2019ll be seen as someone who only cares about the money and not the cause.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider using these ice breaker questions to get the conversation going:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How did you first get into charitable giving?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What attracted you to our cause?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How has charitable giving impacted you?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What other causes are you passionate about?<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">What do you think our nonprofit can do better?<\/span><\/li>\n<\/ul>\n<h2>2. Practice your presentation ahead of time to nail it in the video meeting<\/h2>\n<p><span style=\"font-weight: 400;\">Whether you\u2019re meeting new donors for the first time or providing quarterly updates to current donors, your presentation is key to leaving a lasting impression. It\u2019s even more important to customize your presentation for a video meeting, where attention spans can be shorter and body language harder to read.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plan and practice talking points with a colleague if possible. You can have them act as the donor and ask potential questions that you might encounter. This will give you a good sense of which talking points to keep or cut and how much time each point takes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also recommended to allocate time between talking points for Q&amp;A. Consider taking a proactive approach and ask your donors if they\u2019re following along with your presentation. Give them as many opportunities to understand your nonprofit\u2019s mission as possible.<\/span><\/p>\n<h2>3. Make your video meetings easy for donors to join<\/h2>\n<p><span style=\"font-weight: 400;\">If donors have to download a video conferencing app, create an account, set up login credentials, and input a meeting ID just to meet you face-to-face, it makes for a poor, tedious experience. Creating a lasting impression starts from the very beginning, and that\u2019s making the meeting process as effortless as possible.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider a video meeting solution that allows donors to <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-join-a-video-meeting\/\" target=\"_blank\" rel=\"noopener noreferrer\">join with just the click of a button<\/a>. Browser-based solutions, like <\/span><a href=\"https:\/\/www.ringcentral.com\/video\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">RingCentral Video<\/span><\/a><span style=\"font-weight: 400;\"> (part of RingCentral Office), allow you to send a meeting invitation link to your donors that opens up directly in a browser. Instead of spending time figuring out the technology, donors can join with just a click and immediately hop into the conversation.<\/span><\/p>\n<h2>4. Share the agenda with donors before each meeting<\/h2>\n<p><span style=\"font-weight: 400;\">Sitting through a presentation can be pretty fatiguing, and it\u2019s common for video meeting participants to zone out. But you want to ensure that donors have all the information they need to make decisions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consider sending a meeting agenda with times allotted for each segment of the video meeting directly to donors ahead of time. This not only helps donors stay focused, but makes your nonprofit look structured and organized. It might also be worth sharing your presentation with donors before or after the meeting too.<\/span><\/p>\n<h2>5. Keep donors engaged by welcoming questions and comments<\/h2>\n<p><span style=\"font-weight: 400;\">Donor engagement is vital to keeping them invested in your cause, but it can be challenging to determine their engagement in a video meeting. After all, you don\u2019t have the advantage of nonverbal cues, which is <\/span><a href=\"https:\/\/www.psychologytoday.com\/us\/blog\/language-in-the-mind\/202001\/how-does-communication-work-0\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">93% of communication<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Throughout your presentation, it\u2019s important to invite donors to participate in the conversation as much as possible. Give them a chance to ask questions or make comments about things that stand out. Beyond driving higher engagement, this also helps you assess which talking points are resonating with donors.<\/span><\/p>\n<h2>Meeting donors with confidence will help drive your nonprofit\u2019s goals<\/h2>\n<p><span style=\"font-weight: 400;\">With donor meetings increasingly moving onto the internet, approaching donors with the same confidence and clarity in your mission will help meet your fundraising goals and drive your cause forward. Paired with the right video meeting technology and <a href=\"https:\/\/givebutter.com\/donor-management-crm\">donor management software<\/a>, you can enter any donor meeting knowing your organization provides donors with the best experience possible and knock your presentation out of the park.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Learn more about how your nonprofit can raise money online in our post, \u201c<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/7-great-ideas-for-virtual-fundraising\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Virtual Fundraising: 7 Creative Ideas for Nonprofits<\/span><\/a><span style=\"font-weight: 400;\">.\u201d\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Want to impress your donors with an excellent meeting experience? <\/span><a href=\"https:\/\/www.ringcentral.com\/video#demo\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Click here to get a demo of RingCentral Video today<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 2014, three young adults living with a neurodegenerative disease called ALS (amyotrophic lateral sclerosis, or Lou Gehrig\u2019s disease) started a viral trend that nearly everyone remembers today: the ALS Ice Bucket Challenge. The challenge involved participants pouring a bucket of ice water over their heads, then challenging several of their friends on social media &#8230;<\/p>\n","protected":false},"author":550,"featured_media":40036,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18391],"tags":[17557,17558,17559,17560,17561,17562],"class_list":["post-40035","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-it-leadership","tag-online-meeting-fundraisers","tag-video-conferencing-donor-meetings","tag-video-conferencing-for-charities","tag-video-conferencing-for-nonprofits","tag-video-meetings-for-nonprofits","tag-virtual-fundraising-tips"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 tips for more effective virtual donor meetings | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"In 2014, three young adults living with a neurodegenerative disease called ALS (amyotrophic lateral sclerosis, or Lou Gehrig\u2019s disease) started a viral\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/5-tips-for-more-effective-virtual-donor-meetings\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 tips for more effective virtual donor meetings\" \/>\n<meta property=\"og:description\" content=\"In 2014, three young adults living with a neurodegenerative disease called ALS (amyotrophic lateral sclerosis, or Lou Gehrig\u2019s disease) started a viral\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/5-tips-for-more-effective-virtual-donor-meetings\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2020-04-22T07:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-24T10:10:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/modern-white-keyboard-wih-donate-buttons-picture-id637945860.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1050\" \/>\n\t<meta property=\"og:image:height\" content=\"360\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Tu-Han Phan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tu-Han Phan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/5-tips-for-more-effective-virtual-donor-meetings\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/5-tips-for-more-effective-virtual-donor-meetings\/\"},\"author\":{\"name\":\"Tu-Han Phan\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/358bf215e2faa7d7314fa94986d63383\"},\"headline\":\"5 tips for more effective virtual donor meetings\",\"datePublished\":\"2020-04-22T07:00:00+00:00\",\"dateModified\":\"2025-02-24T10:10:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/5-tips-for-more-effective-virtual-donor-meetings\/\"},\"wordCount\":1081,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/5-tips-for-more-effective-virtual-donor-meetings\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/modern-white-keyboard-wih-donate-buttons-picture-id637945860.jpg\",\"keywords\":[\"online meeting fundraisers\",\"video conferencing donor meetings\",\"video conferencing for charities\",\"video conferencing for nonprofits\",\"video meetings for nonprofits\",\"virtual fundraising tips\"],\"articleSection\":[\"Business &amp; 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