{"id":40006,"date":"2020-04-16T00:00:00","date_gmt":"2020-04-16T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/ringcentral-and-the-american-bar-association-helping-people-find-legal-services-during-covid-19\/"},"modified":"2022-01-25T12:20:37","modified_gmt":"2022-01-25T20:20:37","slug":"ringcentral-and-the-american-bar-association-helping-people-find-legal-services-during-covid-19","status":"publish","type":"post","link":"\/us\/en\/blog\/ringcentral-and-the-american-bar-association-helping-people-find-legal-services-during-covid-19\/","title":{"rendered":"RingCentral and the American Bar Association: Helping People Find Legal Services During COVID-19"},"content":{"rendered":"<p>After a natural disaster, the affected population faces an increased need for legal services. To cite an example, con artists flock to an area hit by a tornado or hurricane to take advantage of disaster survivors\u2019 fear and confusion. But as the team behind the American Bar Association Young Lawyers Division\u2019s Disaster Legal Services Program has recently found, the coronavirus pandemic is creating many additional legal issues across the country.<\/p>\n<p>To help address these challenges, the ABA YLD and RingCentral have joined forces to launch a toll-free national hotline for people seeking legal assistance related to COVID-19.<\/p>\n<h4><strong>Extending a partnership that helped victims of several disasters<\/strong><\/h4>\n<p>RingCentral and the ABA YLD actually teamed up to launch the national hotline, <strong>888-743-5749<\/strong>, prior to the coronavirus outbreak. The goal was the same, to help people gain quick access to disaster-related legal help. The two organizations set up the hotline originally to connect survivors of the December 2019 earthquakes in Puerto Rico and the March tornadoes in Nashville to their local DLS hotlines<\/p>\n<p>That effort proved successful, helping to connect many people in need of legal assistance to the ABA YLD\u2019s Disaster Legal Services Program.<\/p>\n<p>With the COVID-19 pandemic, we have a truly global natural disaster. And in addition to all of the typical legal challenges that arise from a local disaster like an earthquake, this one creates a new set of questions: about unemployment law, labor law, how to deal with ongoing court cases when everyone is sheltering-in-place, the list goes on. Complicating matters, during COVID-19 people are looking for legal assistance not from just one region but across the country.<\/p>\n<p>The ABA YLD and RingCentral hotline, already active in Texas and Nebraska, continues to add COVID-19 legal services hotlines as they pop up across the nation.<\/p>\n<hr \/>\n<p>\ud83d\udc69\u200d\ud83d\udcbc<b> <\/b>\ud83d\udcab <b>Teamwork makes the dream work\u00a0<\/b>\ud83d\udcab \ud83d\udc68\u200d\ud83d\udcbc<\/p>\n<p>The key to building a customer-centric team: Enterprise edition eBook<\/p>\n<div class=\"download-form-widget enterprise-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/ebook\/building-a-customer-centric-team.pdf\" data-id=\"69d9b42ca3429\" id=\"69d9b42ca3429\">\n\t\t<button tabindex=\"on\"  on=\"tap:69d9b42ca3429.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">Get the eBook<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">How RingCentral helped these 6 companies better serve their customers<\/div>\n<form class=\"download-form ENTERPRISE\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"enterprise download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog Enterprise\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"enterprise download form\" data-dl-name=\"Take me to it\">Take me to it<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:69d9b42ca3429.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\"> Happy reading!<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<hr \/>\n<h4><strong>How the COVID-19 legal hotline works<\/strong><\/h4>\n<p>The setup for the COVID-19 legal-service hotline is simple. The ABA YLD uses RingCentral\u2019s Contact Center technology to automatically receive and redirect calls to the hotline from around the country. When someone calls the number, Contact Center greets the caller in either English or Spanish and then offers a series of menu options to direct the person to the ABA\u2019s Disaster Legal Services Program in their state.<\/p>\n<p>\u201cA national hotline adds tremendous value to the work already being done by the Disaster Legal Services Program,\u201d said ABA President Judy Perry Martinez. \u201cA centralized, never-changing number means easy access for survivors and reduced administrative burden for our federal, state and local partners.\u201d<\/p>\n<div class=\"rc-subscribe\" id=\"new-rc-subscribe\"  style=\"background-image:url('\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/temp\/subscribe.png')\">\n\t\t<button class=\"close js-popup-close\"><svg class=\"icon_close_mobile\" width=\"20\" height=\"20\"><use xlink:href=\"#icon_close_mobile\"><\/use><\/svg><\/button><\/p>\n<div class=\"rc-subscribe__wrapper\">\n<div class=\"rc-subscribe__wrapper_text\">\n<h3 class=\"rc-subscribe__title h2\">Stay informed with RingCentral<\/h3>\n<div class=\"rc-subscribe__subtitle\">Subscribe to our emails for the latest blogs, events, and exclusive content on AI-powered communication solutions. Stay ahead with insights and tips from the leader in trusted AI communications.<\/p>\n<p>\t\t\t\t\t<a href=\"https:\/\/www.ringcentral.com\/legal\/privacy-notice.html\" target=\"_blank\" data-dl-name=\"Privacy Notic\" data-dl-element=\"link\" data-dl-additional-info=\"social\" rel=\"noreferrer noopener\">Privacy Notice<\/a>\n\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"rc-subscribe__wrapper_form\">\n<form class=\"\" data-event-init=\"true\" novalidate data-js-form>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\tname=\"email\"\n\t\t\t\t\t\t\t\tplaceholder=\"Email address *\"\n\t\t\t\t\t\t\t\ttitle=\"Must be valid email. example@yourdomain.com\"\n\t\t\t\t\t\t\t\tminlength=\"4\"\n\t\t\t\t\t\t\t\tmaxlength=\"255\"\n\t\t\t\t\t\t\t\ttype=\"email\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tpattern=\"[a-z0-9._%+\\-]+@[a-z0-9.\\-]+\\.[a-z]{2,}$\"\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\tautocomplete=\"on\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-events-hover=\"true\"\n\t\t\t\t\t\t\t\tdata-dl-element=\"email\"\n\t\t\t\t\t\t\t\tdata-dl-additional-info=\"LET'S WORK TOGETHER\"\n\t\t\t\t\t\t\t\taria-label=\"Email address *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"email-subscribe-errors\"\n\t\t\t\t\t\t><br \/>\n\t\t\t\t\t\t<span class=\"field__errors\" id=\"email-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<select\n\t\t\t\t\t\t\t\tname=\"Country__c\"\n\t\t\t\t\t\t\t\trequired\n\t\t\t\t\t\t\t\tclass=\"field__control\"\n\t\t\t\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\t\taria-label=\"Country *\"\n\t\t\t\t\t\t\t\taria-errormessage=\"country-subscribe-errors\"\n\t\t\t\t\t\t><option value=\"\" disabled=\"disabled\" selected=\"selected\">Country<\/option><option value=\"Canada\">Canada<\/option><option value=\"United_States\">United States<\/option><\/select><\/p>\n<p>\t\t\t\t\t\t<span class=\"field__errors\" id=\"country-subscribe-errors\" data-js-form-field-errors><\/span>\n\t\t\t\t\t<\/div>\n<div class=\"rc-subscribe__row\">\n\t\t\t\t\t\t<button type=\"submit\" data-event-init=\"true\">Subscribe<\/button>\n\t\t\t\t\t<\/div>\n<\/p><\/form>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"confirm-form\" role=\"status\" aria-live=\"polite\" style=\"display: none;\" aria-hidden=\"true\">\n<div class=\"confirm-form__text\">Thank you for your interest in RingCentral<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<h4><strong>Continuing RingCentral\u2019s mission to fight the pandemic <\/strong><\/h4>\n<p>In addition to providing this free legal-service hotline with the ABA YLD, RingCentral is helping with pandemic-related challenges in other ways\u2014including <a href=\"https:\/\/netstorage.ringcentral.com\/documents\/terms_and_conditions_covid19.pdf\">offering free use of our business communication solutions to essential organizations<\/a> such as schools, healthcare providers, and government entities.<\/p>\n<p>If you\u2019re in need of disaster-related legal help, call the ABA YLD\u2019s Disaster Legal Services hotline: <strong>888-743-5749<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After a natural disaster, the affected population faces an increased need for legal services. To cite an example, con artists flock to an area hit by a tornado or hurricane to take advantage of disaster survivors\u2019 fear and confusion. But as the team behind the American Bar Association Young Lawyers Division\u2019s Disaster Legal Services Program &#8230;<\/p>\n","protected":false},"author":29,"featured_media":40007,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-40006","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RingCentral and the American Bar Association: Helping People Find Legal Services During COVID-19 | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"After a natural disaster, the affected population faces an increased need for legal services. 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