{"id":39380,"date":"2019-04-25T00:00:00","date_gmt":"2019-04-25T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/ringcentral-once-again-named-a-leader-in-the-aragon-research-globe-for-unified-communications-and-collaboration\/"},"modified":"2025-03-13T06:45:35","modified_gmt":"2025-03-13T13:45:35","slug":"ringcentral-once-again-named-a-leader-in-the-aragon-research-globe-for-unified-communications-and-collaboration","status":"publish","type":"post","link":"\/us\/en\/blog\/ringcentral-once-again-named-a-leader-in-the-aragon-research-globe-for-unified-communications-and-collaboration\/","title":{"rendered":"RingCentral Once Again Named a Leader in the Aragon Research Globe for Unified Communications and Collaboration"},"content":{"rendered":"

Global enterprises today are increasingly focused on delivering greater efficiency and productivity. The right communications platform is key to enabling organizations to communicate and collaborate seamlessly, while achieving overall customer success.<\/p>\n

In a new report<\/a> published by the Aragon Research team, RingCentral has been named a leader in the\u00a02019 Aragon Research Globe\u2122 for Unified Communications and Collaboration (UCC). For the third consecutive year, this recognition validates RingCentral\u2019s industry leading cloud communications solution and demonstrates our commitment to the success of our customers.<\/p>\n

Aragon believes that it\u2019s about \u201cputting people at the center of UCC\u201d and its less about all the various modes of communications. When organizations apply a people-centric business model, this results in improved employee engagement and customer engagement\u2014which ultimately enables companies to better compete in today\u2019s digital world.<\/p>\n

In 2019, Aragon predicts a growing market focus on voice communications. With the shift to cloud, enterprises are looking to replace aging PBX systems. The demand for cloud-based voice capabilities is stepping up. That said, it\u2019s not enough to have a voice only solution, as there\u2019s demand for bundled video, meetings, and team messaging.<\/p>\n

According to the Aragon report, \u201cRingCentral has differentiated its offering through high-quality voice, and also offers video conferencing, mobile messaging, and cloud contact center capabilities.\u201d In addition, the report cites, \u201cRingCentral has continued to grow on a global basis with availability of RingCentral Global Office in 41 countries, and this has attracted larger enterprises that need UCC capabilities around the world.[1]<\/a>\u201d<\/p>\n

So where do we go from here? We will continue to execute and live by our values \u2013 FITE, which stands for: Focus, Innovation, building Trust, and Empowerment. We know when we do these things right, ultimately our customers win.<\/p>\n

Aragon Research Disclaimer: <\/em>Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them “AS IS,” without warranty of any kind.<\/em><\/p>\n

[1]<\/a> Aragon Research. \u201cThe Aragon Research Globe for UCC, 2019\u201d by Jim Lundy and Samra Anees, April 2019.<\/p>\n","protected":false},"excerpt":{"rendered":"

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