{"id":38976,"date":"2017-09-05T00:00:00","date_gmt":"2017-09-05T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/corporate-payroll-services-customizes-ringcentral-to-simplify-operations\/"},"modified":"2025-03-13T06:47:04","modified_gmt":"2025-03-13T13:47:04","slug":"corporate-payroll-services-customizes-ringcentral-to-simplify-operations","status":"publish","type":"post","link":"\/us\/en\/blog\/corporate-payroll-services-customizes-ringcentral-to-simplify-operations\/","title":{"rendered":"Corporate Payroll Services Customizes RingCentral to Simplify Operations"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-22372\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/KID-9358_v1.jpg\" alt=\"\" width=\"640\" height=\"366\" \/><\/p>\n<p><a href=\"https:\/\/www.corpay.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Corporate Payroll Services<\/a> offers full-service payroll processing to more than 6,000 small to medium-sized businesses. In addition to their internet payroll applications, many customers call or fax in their payrolls, which makes <a href=\"https:\/\/www.ringcentral.com\/contact-center\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">call center<\/a> operations vital for the company.<\/p>\n<p>Prior to switching to RingCentral, Corporate Payroll Services depended on a powerful on-premises phone system that was approaching end of life. Over the years, it had become highly customized to the business\u2019s needs and crucial to its operations. Don Klayman, Director of IT, felt it was time for a change for business continuity and disaster recovery. Since the company had put much time and effort into the customization of its current platform, switching costs and complications of implementing a new phone system were high. However, with <a href=\"https:\/\/www.ringcentral.com\/office\/developer-platform.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral\u2019s open API platform<\/a>, the CPS staff could easily personalize the system all while benefitting from the reliability of having a cloud-based communications solution.<\/p>\n<p>Without an API, you\u2019re limited to only what the software can do. With a sufficiently mature API, you can customize the experience to suit your users\u2019 needs. RingCentral provided Corporate Payroll Services\u2019 developers with code to quickly and easily <a href=\"https:\/\/www.ringcentral.com\/office\/integrations\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">integrate features<\/a>, such as a custom dial-out Windows app. Software developers also received a kit that allowed them to integrate <a href=\"https:\/\/github.com\/ringcentral\/ringcentral-web-phone\" target=\"_blank\" rel=\"noopener noreferrer\">WebRTC<\/a> into the platform.<\/p>\n<p>Corporate Payroll Services has already reaped many of the benefits of embracing a cloud communications solution. For instance, now when blizzards in the Northeast or hurricanes in the South keep employees away from the office, CPS staff can quickly re-route calls without depending on a third party carrier, which historically could cause delays. Calls are transferred to different locations within minutes, and employees can work from home using the <a href=\"https:\/\/www.ringcentral.com\/office\/features\/softphone\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Desktop softphone<\/a> or <a href=\"https:\/\/www.ringcentral.com\/office\/features\/rcmobile\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">Mobile app<\/a>. RingCentral has enabled Corporate Payroll Services to focus on what it does best, payroll, and enjoy the technologies that others do best.<\/p>\n<p>To learn more about how Corporate Payroll Services relies on RingCentral\u2019s open APIs, <a href=\"https:\/\/www.ringcentral.com\/whyringcentral\/casestudies\/corporate-payroll-services-api.html\" target=\"_blank\" rel=\"noopener noreferrer\">click here<\/a> to read the full customer success story.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Corporate Payroll Services offers full-service payroll processing to more than 6,000 small to medium-sized businesses. In addition to their internet payroll applications, many customers call or fax in their payrolls, which makes call center operations vital for the company. Prior to switching to RingCentral, Corporate Payroll Services depended on a powerful on-premises phone system that &#8230;<\/p>\n","protected":false},"author":29,"featured_media":38977,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390,18885],"tags":[6764,13596,9692,14379,16165,15697,7993,11126,9373,6926,4871,16166,6927,948,13676,6452,7482,1249,7516,16167,16168,2871,16169,7491,16170,16171,16172,2898,245,16173,1012,241,16174,7259,1144,6135,16175,16176,296,353,7670,16177,177,2989,121,15666,16178,162,293,4428,2017,7553,11805,10979],"class_list":["post-38976","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","category-ringcentral-newsdesk","tag-api","tag-api-platform","tag-apis","tag-application-program-interface","tag-bizops","tag-business-ops","tag-call-center","tag-call-center-operations","tag-case-study","tag-cloud-based-communications","tag-cloud-collaboration","tag-cloud-collaboration-and-communications-solutions","tag-cloud-communications-solution","tag-cloud-phone-system","tag-cloud-based-communications-solution","tag-code","tag-collaboration-solution","tag-communications","tag-communications-solution","tag-corporate-payroll-services","tag-corporate-payroll-services-developers","tag-customer-success-story","tag-customize-ringcentral","tag-developers","tag-don-klayman","tag-full-service-payroll","tag-full-service-payroll-processing","tag-integrations","tag-it","tag-mature-api","tag-medium-sized-businesses","tag-mobile-app","tag-on-premises-phone-system","tag-open-api","tag-operations","tag-payroll","tag-payroll-records","tag-payroll-services","tag-ringcentral","tag-ringcentral-app","tag-ringcentral-desktop-app","tag-ringcentral-desktop-softphone","tag-ringcentral-fax","tag-ringcentral-mobile-app","tag-ringcentral-office","tag-ringcentrals-open-api-platform","tag-simplify-operations","tag-small-business","tag-smb","tag-softphones","tag-software","tag-software-developers","tag-software-engineers","tag-webrtc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Corporate Payroll Services Customizes RingCentral to Simplify Operations | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Corporate Payroll Services offers full-service payroll processing to more than 6,000 small to medium-sized businesses. In addition to their internet\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/corporate-payroll-services-customizes-ringcentral-to-simplify-operations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Corporate Payroll Services Customizes RingCentral to Simplify Operations\" \/>\n<meta property=\"og:description\" content=\"Corporate Payroll Services offers full-service payroll processing to more than 6,000 small to medium-sized businesses. 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