{"id":38897,"date":"2017-07-06T00:00:00","date_gmt":"2017-07-06T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/ringcentral-deepens-integrations-within-the-microsoft-ecosystem\/"},"modified":"2022-12-30T06:38:34","modified_gmt":"2022-12-30T14:38:34","slug":"ringcentral-deepens-integrations-within-the-microsoft-ecosystem","status":"publish","type":"post","link":"\/us\/en\/blog\/ringcentral-deepens-integrations-within-the-microsoft-ecosystem\/","title":{"rendered":"RingCentral Deepens Integrations Within the Microsoft Ecosystem"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-21778\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/KID-9081_Blog_Post_Edit_Copywriter_review_of_RingCentral_for_Microsoft_Dynamics_blog_r2a.jpg\" alt=\"\" width=\"640\" height=\"366\" \/><\/p>\n<p>RingCentral is excited to announce a new integration for the Microsoft ecosystem: RingCentral for Microsoft Dynamics 365. This latest integration now gives our customers even more choices for using RingCentral directly within their favorite <a href=\"https:\/\/www.ringcentral.com\/office\/features\/microsoft-pbx-integration\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft applications<\/a>.<\/p>\n<p>With RingCentral for Microsoft Dynamics 365, organizations can gain deeper insights into every call by tightly integrating their Dynamics CRM with <a href=\"https:\/\/www.ringcentral.com\/office\/unified-communications.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral\u2019s unified communications solution<\/a>. This can also help maximize productivity by automating key business processes for sales teams.<\/p>\n<p>Dynamics 365 users can now better focus on the business at hand by eliminating the need to switch between multiple applications. RingCentral for Microsoft Dynamics 365 allows users to:<\/p>\n<ul>\n<li>Gain a 360\u00b0 view with instant screen-pops of incoming calls within Dynamics 365<\/li>\n<li>Place calls and send SMS messages within Dynamics 365 with click-to-dial and click-to-SMS<\/li>\n<li>Access real-time analytics thanks to integrated Dynamics CRM reports that utilize RingCentral call attributes<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-21805\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Screen-Shot-2017-06-15-at-10.27.04-AM.png\" alt=\"\" width=\"640\" height=\"353\" \/><\/p>\n<p>RingCentral for Microsoft Dynamics 365 joins our current Microsoft integrations, including <a href=\"https:\/\/www.ringcentral.com\/office\/features\/outlook-integration\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral for Microsoft Outlook<\/a>, <a href=\"https:\/\/www.ringcentral.com\/office\/features\/skype-for-business-integration\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral for Skype for Business<\/a>, and <a href=\"https:\/\/www.ringcentral.com\/office\/features\/office-365-integration\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral for Microsoft 365<\/a>. This latest integration is further proof of our commitment to supporting our customers and their business needs across multiple verticals, applications, and operating systems.<\/p>\n<p>The new RingCentral for Microsoft Dynamics 365 integration is available immediately to all <a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Office Premium<\/a> and <a href=\"https:\/\/www.ringcentral.com\/solutions\/enterprise-business.html\" target=\"_blank\" rel=\"noopener noreferrer\">Enterprise customers<\/a> who have an active Dynamics 365 account. To learn more, click <a href=\"https:\/\/www.ringcentral.com\/office\/features\/microsoft-pbx-integration\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>. Or to get started using the integration right away, click <a href=\"https:\/\/www.ringcentral.com\/apps\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RingCentral is excited to announce a new integration for the Microsoft ecosystem: RingCentral for Microsoft Dynamics 365. This latest integration now gives our customers even more choices for using RingCentral directly within their favorite Microsoft applications. With RingCentral for Microsoft Dynamics 365, organizations can gain deeper insights into every call by tightly integrating their Dynamics &#8230;<\/p>\n","protected":false},"author":29,"featured_media":38898,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,4,18391],"tags":[4606,4754,15352,884,15353,15354,15355,15356,15357,2392,7684,15358,976,15359,9780,15360,15361,493,8963,494,15362,15363,978,237,14192,9805,15364,10450,8970,11421,7263,121,9235,15365,1756,11422,1732,13021,5113,15150],"class_list":["post-38897","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-customer-experience","category-it-leadership","tag-ucaas","tag-click-to-dial","tag-click-to-sms","tag-crm","tag-crm-reports","tag-dynamics-365","tag-dynamics-365-account","tag-dynamics-365-users","tag-dynamics-crm","tag-enterprise","tag-incoming-calls","tag-integrated-dynamics-crm","tag-microsoft","tag-microsoft-applications","tag-microsoft-dynamics","tag-microsoft-dynamics-365","tag-microsoft-dynamics-integrations","tag-microsoft-integration","tag-microsoft-office-365","tag-microsoft-outlook","tag-ms-dynamics","tag-ms-dynamics-integrations","tag-office-365","tag-productivity","tag-real-time-analytics","tag-ringcentral-applications","tag-ringcentral-for-microsoft-dynamics-365","tag-ringcentral-for-microsoft-outlook","tag-ringcentral-for-office-365","tag-ringcentral-for-skype-for-business","tag-ringcentral-integrations","tag-ringcentral-office","tag-ringcentral-office-premium","tag-ringcentrals-unified-communications-solution","tag-skype","tag-skype-for-business","tag-sms","tag-sms-messages","tag-unified-communications","tag-unified-communications-solution"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RingCentral Deepens Integrations Within the Microsoft Ecosystem | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"RingCentral is excited to announce a new integration for the Microsoft ecosystem: RingCentral for Microsoft Dynamics 365. This latest integration now\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-deepens-integrations-within-the-microsoft-ecosystem\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RingCentral Deepens Integrations Within the Microsoft Ecosystem\" \/>\n<meta property=\"og:description\" content=\"RingCentral is excited to announce a new integration for the Microsoft ecosystem: RingCentral for Microsoft Dynamics 365. This latest integration now\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-deepens-integrations-within-the-microsoft-ecosystem\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2017-07-06T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-12-30T14:38:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/KID-9081_Blog_Post_Edit_Copywriter_review_of_RingCentral_for_Microsoft_Dynamics_blog_r2a.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-deepens-integrations-within-the-microsoft-ecosystem\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/ringcentral-deepens-integrations-within-the-microsoft-ecosystem\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"RingCentral Deepens Integrations Within the Microsoft Ecosystem\",\"datePublished\":\"2017-07-06T00:00:00+00:00\",\"dateModified\":\"2022-12-30T14:38:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/ringcentral-deepens-integrations-within-the-microsoft-ecosystem\/\"},\"wordCount\":232,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-deepens-integrations-within-the-microsoft-ecosystem\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/KID-9081_Blog_Post_Edit_Copywriter_review_of_RingCentral_for_Microsoft_Dynamics_blog_r2a.jpg\",\"keywords\":[\"(UCaaS)\",\"click-to-dial\",\"click-to-SMS\",\"CRM\",\"CRM reports\",\"Dynamics 365\",\"Dynamics 365 account\",\"Dynamics 365 users\",\"Dynamics CRM\",\"Enterprise\",\"incoming calls\",\"integrated Dynamics CRM\",\"Microsoft\",\"Microsoft applications\",\"Microsoft Dynamics\",\"Microsoft Dynamics 365\",\"Microsoft Dynamics Integrations\",\"microsoft integration\",\"microsoft office 365\",\"microsoft outlook\",\"MS Dynamics\",\"MS Dynamics Integrations\",\"Office 365\",\"Productivity\",\"real-time analytics\",\"ringcentral applications\",\"RingCentral for Microsoft Dynamics 365\",\"ringcentral for Microsoft Outlook\",\"RingCentral for Office 365\",\"ringcentral for skype for business\",\"ringcentral integrations\",\"Ringcentral Office\",\"ringcentral office premium\",\"RingCentral\u2019s unified communications solution\",\"Skype\",\"skype for business\",\"SMS\",\"sms messages\",\"unified communications\",\"unified communications solution\"],\"articleSection\":[\"Business &amp; 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