{"id":38879,"date":"2017-06-19T00:00:00","date_gmt":"2017-06-19T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/launch-of-business-mms-advances-collaborative-communications\/"},"modified":"2025-07-03T03:33:07","modified_gmt":"2025-07-03T10:33:07","slug":"launch-of-business-mms-advances-collaborative-communications","status":"publish","type":"post","link":"\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/","title":{"rendered":"Launch of Business MMS Advances Collaborative Communications"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-21814\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/KID-9160-Update-MMS-Blog-image.png\" alt=\"\" width=\"640\" height=\"366\" \/><\/p>\n<p>\u201cEfficient and flexible communication is key as workforces become more mobile and distributed. Yet legacy-hardware-based <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/solutions\/small-business.html\">business phone systems<\/a> haven\u2019t kept pace with these needs. A case in point is that these systems cannot let you use your <a href=\"https:\/\/www.ringcentral.com\/business-phone-numbers.html\">business number<\/a> for texting. Here at RingCentral, we\u2019re leveraging the cloud to quickly create the high-productivity communication tools that businesses need to be successful.\u201d\u00a0 \u2013Vlad Shmunis, CEO and Founder of RingCentral<\/p>\n<p>The recent launch of <a href=\"https:\/\/www.ringcentral.com\/office\/features\/business-sms\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">Business MMS<\/a> and adds the functionality of sending and receiving multimedia messaging services (MMS) in message threads. This includes images, videos, and inline previews of files in message threads.<\/p>\n<p>It\u2019s hard to believe it\u2019s already been more than five years since RingCentral created the industry\u2019s first business text feature\u2014<a href=\"https:\/\/www.ringcentral.com\/office\/features\/business-sms\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">Business SMS<\/a>. Launched in the fall of 2012, it was an important milestone for business communications. Vast numbers of consumers were already using their smart devices to send personal messages. The power and versatility of messaging led people to use those devices and their personal identities to send messages to their professional contacts. Business communications needed to get with the times and offer a <a href=\"https:\/\/www.ringcentral.com\/pro\/features\/how-it-works.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">professional solution<\/a>, so RingCentral rose to the occasion.<\/p>\n<p><strong>Maintain your professional image<\/strong><\/p>\n<p>RingCentral\u2019s <a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">cloud infrastructure and mobile-friendly platform<\/a> is conducive to many innovations. Being cloud-based affords great agility and makes it possible to create new features and seamlessly roll them out across the network. With the launch of Business SMS and now Business MMS, businesses can send and receive messages using their business number, across not only smart phones, but computers, tablets, and Apple Watches<sup>\u00ae<\/sup>.*<\/p>\n<p>Communicating with your business number and business identity is the calling card of a professional, modern business. One happy customer who works as an attorney exclaimed, \u201cIt is amazing to be able to text clients without revealing my personal cell phone number.\u201d<\/p>\n<p>Being able to connect with customers in ways that are convenient for them is important. In a sales cycle, it\u2019s essential to accommodate prospects or they can simply move on down the list of businesses to contact. Messaging is quick and often preferred over making phone calls. One RingCentral customer shared, \u201cMany new clients use SMS to make first contact with our Agents. We would never have known if RingCentral didn\u2019t offer SMS!\u201d<\/p>\n<p><strong>Share rich content with business contacts<\/strong><\/p>\n<p>Visual content greatly enriches interactions with customers at all stages of your relationship. It\u2019s a powerful way to showcase products and services and share samples. Rather than waiting for people to check their email or send materials by snail mail, you can unobtrusively offer impactful video and images that speak volumes about your offering.<\/p>\n<p>Whether you\u2019re an agile marketing team or building contractors, sharing via MMS is a highly effective way to help expedite decisions, clarify thoughts, consider opinions, and resolve questions as you review projects. Business MMS works for internal teams as well as for external clients, customers, and consultants using third party apps.<\/p>\n<p>There\u2019s no limit on the number of text and MMS messages that can be sent and received. With a bandwidth of 1.5 MB, you have an open channel to communicate, collaborate, and connect with your network. We invite you to learn more about <a href=\"https:\/\/www.ringcentral.com\/office\/features\/business-sms\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">Business MMS<\/a>. Try it out: let us know what you think, and share with our community how you use it to work better.<\/p>\n<p>*New message notifications are displayed when a MMS is received; no outbound MMS is available from the Apple Watch.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cEfficient and flexible communication is key as workforces become more mobile and distributed. Yet legacy-hardware-based business phone systems haven\u2019t kept pace with these needs. A case in point is that these systems cannot let you use your business number for texting. Here at RingCentral, we\u2019re leveraging the cloud to quickly create the high-productivity communication tools &#8230;<\/p>\n","protected":false},"author":29,"featured_media":38880,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390,18885,18391,17903],"tags":[485,15284,1783,11694,546,15285,15286,2585,14320,227,1798,15287,15288,658,3778,992,14571,641,7542,10731,7058,5269,8270,667,15289,15290,254,15292,291,15293,7039,15294,237,15295,1077,1449,1013,3282,15296,15297,15298,840,8654,8656,15018,688,15299],"class_list":["post-38879","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","category-ringcentral-newsdesk","category-it-leadership","category-mobility","tag-apple","tag-apple-watches","tag-business-communications","tag-business-communications-tools","tag-business-contacts","tag-business-mms","tag-business-multimedia-messaging-services","tag-business-number","tag-business-phone-platform","tag-business-phone-systems","tag-business-sms","tag-business-text-feature","tag-ceo-of-ringcentral","tag-cloud","tag-cloud-business-phone-systems","tag-cloud-infrastructure","tag-cloud-based-phone-platform","tag-cloud-based-phone-system","tag-collaboration-tools","tag-collaborative-communications","tag-communication-tools","tag-computers","tag-efficient-communication","tag-email","tag-flexible-communication","tag-founder-of-ringcentral","tag-marketing","tag-mms","tag-mobile-workforce","tag-mobile-friendly-platform","tag-modern-business","tag-multimedia-messaging-services","tag-productivity","tag-receiving-multimedia-messaging-services","tag-ringcentral-ceo","tag-ringcentral-customer","tag-ringcentral-customers","tag-ringcentral-founder","tag-ringcentral-videoconferencing","tag-sending-multimedia-messaging-services","tag-smart-devices","tag-tablets","tag-team-collaboration","tag-team-communications","tag-team-communications-tools","tag-vlad-shmunis","tag-workforces"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Launch of Business MMS Advances Collaborative Communications | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"\u201cEfficient and flexible communication is key as workforces become more mobile and distributed. Yet legacy-hardware-based business phone systems haven\u2019t\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Launch of Business MMS Advances Collaborative Communications\" \/>\n<meta property=\"og:description\" content=\"\u201cEfficient and flexible communication is key as workforces become more mobile and distributed. Yet legacy-hardware-based business phone systems haven\u2019t\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2017-06-19T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-03T10:33:07+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/KID-9160-Update-MMS-Blog-image.png\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"Launch of Business MMS Advances Collaborative Communications\",\"datePublished\":\"2017-06-19T00:00:00+00:00\",\"dateModified\":\"2025-07-03T10:33:07+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/\"},\"wordCount\":587,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/KID-9160-Update-MMS-Blog-image.png\",\"keywords\":[\"Apple\",\"Apple Watches\",\"business communications\",\"business communications tools\",\"business contacts\",\"Business MMS\",\"business multimedia messaging services\",\"business number\",\"business phone platform\",\"business phone systems\",\"Business SMS\",\"business text feature\",\"CEO of RingCentral\",\"cloud\",\"cloud business phone systems\",\"cloud infrastructure\",\"cloud-based phone platform\",\"Cloud-based Phone System\",\"collaboration tools\",\"collaborative communications\",\"communication tools\",\"computers\",\"efficient communication\",\"email\",\"flexible communication\",\"Founder of RingCentral\",\"marketing\",\"MMS\",\"mobile workforce\",\"mobile-friendly platform\",\"modern business\",\"multimedia messaging services\",\"Productivity\",\"receiving multimedia messaging services\",\"RingCentral CEO\",\"RingCentral customer\",\"RingCentral customers\",\"ringcentral founder\",\"RingCentral videoconferencing\",\"sending multimedia messaging services\",\"smart devices\",\"tablets\",\"team collaboration\",\"team communications\",\"team communications tools\",\"Vlad Shmunis\",\"workforces\"],\"articleSection\":[\"Communication &amp; collaboration\",\"Company news &amp; culture\",\"IT leadership\",\"Mobility\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/\",\"name\":\"Launch of Business MMS Advances Collaborative Communications | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/launch-of-business-mms-advances-collaborative-communications\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/KID-9160-Update-MMS-Blog-image.png\",\"datePublished\":\"2017-06-19T00:00:00+00:00\",\"dateModified\":\"2025-07-03T10:33:07+00:00\",\"description\":\"\u201cEfficient and flexible communication is key as workforces become more mobile and distributed. 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