{"id":38140,"date":"2016-04-22T00:00:00","date_gmt":"2016-04-22T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/new-relic-selects-ringcentral-to-support-global-growth\/"},"modified":"2021-09-01T22:55:03","modified_gmt":"2021-09-02T05:55:03","slug":"new-relic-selects-ringcentral-to-support-global-growth","status":"publish","type":"post","link":"\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/","title":{"rendered":"New Relic Selects RingCentral to Support Global Growth"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><a href=\"\/blog\/?attachment_id=18456\" target=\"_blank\" rel=\"attachment wp-att-18456 noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter wp-image-18456 size-large\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/new-relic-dashboard.png\" alt=\"new relic dashboard\" width=\"640\" height=\"408\" \/><\/a>We\u2019re proud to announce that <a href=\"https:\/\/newrelic.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">New Relic<\/a>, a leading software analytics company, is expanding its existing RingCentral deployment globally and implementing <a href=\"https:\/\/www.ringcentral.com\/contact-center\/overview.html\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Contact Center<\/a>\u00a0to support its global customer base. For the past few years, New Relic has used <a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html\/\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Office<\/a>\u00a0as its cloud communications solution, providing employees with rich communications and collaboration capabilities. Seeing the support and flexibility our cloud communications solution delivers, New Relic has chosen to scale up its communications globally with RingCentral.<\/p>\n<p>New Relic has high standards and expectations for its cloud phone system and aims to provide a VIP experience for customers. This requires a comprehensive contact center solution with capabilities such as analytics and queuing. When New Relic conducted a multi-vendor review of cloud contact center solutions, they decided on RingCentral Contact Center\u00a0as the best fit for the company\u2019s business requirements for engaging customers. With intuitive, graphical dashboards and reporting to analyze calling insights and manage performance, RingCentral provides a holistic solution that enhances customer satisfaction, enables increased productivity, and <a href=\"https:\/\/www.ringcentral.com\/office\/features\/global-office-communications\/overview.html\/\" target=\"_blank\" rel=\"noopener noreferrer\">scales globally<\/a>.<\/p>\n<p>New Relic\u2019s plans to roll out RingCentral further across its organization, expand its deployment internationally, and add RingCentral Contact Center\u00a0is great validation of the service and support we are continuing to provide their team.\u00a0 We look forward to growing with New Relic, both domestically and abroad.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; We\u2019re proud to announce that New Relic, a leading software analytics company, is expanding its existing RingCentral deployment globally and implementing RingCentral Contact Center\u00a0to support its global customer base. For the past few years, New Relic has used RingCentral Office\u00a0as its cloud communications solution, providing employees with rich communications and collaboration capabilities. Seeing the &#8230;<\/p>\n","protected":false},"author":168,"featured_media":38141,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18390],"tags":[3617,1783,113,7993,9373,10811,1855,7999,10161,11171,8000,6271,10757,11172,2221,8011,1449,5662,10765,687,121],"class_list":["post-38140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-communication-and-collaboration","tag-business-collaboration","tag-business-communications","tag-business-phone-system","tag-call-center","tag-case-study","tag-cloud-call-center","tag-cloud-communications","tag-cloud-contact-center","tag-cloud-contact-center-solution","tag-cloud-contact-center-solutions","tag-contact-center","tag-global-business","tag-global-office","tag-new-relic","tag-ringcentral-case-study","tag-ringcentral-contact-center","tag-ringcentral-customer","tag-ringcentral-customer-case-study","tag-ringcentral-global-office","tag-ringcentral-news","tag-ringcentral-office"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>New Relic Selects RingCentral to Support Global Growth | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"&nbsp; We\u2019re proud to announce that New Relic, a leading software analytics company, is expanding its existing RingCentral deployment globally and\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"New Relic Selects RingCentral to Support Global Growth\" \/>\n<meta property=\"og:description\" content=\"&nbsp; We\u2019re proud to announce that New Relic, a leading software analytics company, is expanding its existing RingCentral deployment globally and\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2016-04-22T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-09-02T05:55:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/new-relic-dashboard.png\" \/>\n\t<meta property=\"og:image:width\" content=\"671\" \/>\n\t<meta property=\"og:image:height\" content=\"428\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Mitch Tarica\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Mitch Tarica\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/\"},\"author\":{\"name\":\"Mitch Tarica\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/cef12042fa41617c0ffe9283e8a802fd\"},\"headline\":\"New Relic Selects RingCentral to Support Global Growth\",\"datePublished\":\"2016-04-22T00:00:00+00:00\",\"dateModified\":\"2021-09-02T05:55:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/\"},\"wordCount\":228,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/new-relic-dashboard.png\",\"keywords\":[\"business collaboration\",\"business communications\",\"business phone system\",\"call center\",\"case study\",\"cloud call center\",\"cloud communications\",\"Cloud Contact Center\",\"cloud contact center solution\",\"cloud contact center solutions\",\"contact center\",\"global business\",\"global office\",\"new relic\",\"ringcentral case study\",\"RingCentral Contact Center\",\"RingCentral customer\",\"ringcentral customer case study\",\"ringcentral global office\",\"RingCentral news\",\"Ringcentral Office\"],\"articleSection\":[\"Business &amp; 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As one of the company\u00b9s first hires in 1999, he spent over seven years shaping the sales culture at WebEx through their IPO in 2000 and their eventual $3.2 billion acquisition by Cisco in 2007.\",\"url\":\"\/us\/en\/blog\/author\/mitch-tarica\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"New Relic Selects RingCentral to Support Global Growth | RingCentral Blog","description":"&nbsp; We\u2019re proud to announce that New Relic, a leading software analytics company, is expanding its existing RingCentral deployment globally and","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/","og_locale":"en_US","og_type":"article","og_title":"New Relic Selects RingCentral to Support Global Growth","og_description":"&nbsp; We\u2019re proud to announce that New Relic, a leading software analytics company, is expanding its existing RingCentral deployment globally and","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2016-04-22T00:00:00+00:00","article_modified_time":"2021-09-02T05:55:03+00:00","og_image":[{"width":671,"height":428,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/new-relic-dashboard.png","type":"image\/png"}],"author":"Mitch Tarica","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"Mitch Tarica","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/#article","isPartOf":{"@id":"\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/"},"author":{"name":"Mitch Tarica","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/cef12042fa41617c0ffe9283e8a802fd"},"headline":"New Relic Selects RingCentral to Support Global Growth","datePublished":"2016-04-22T00:00:00+00:00","dateModified":"2021-09-02T05:55:03+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/"},"wordCount":228,"commentCount":0,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/new-relic-dashboard.png","keywords":["business collaboration","business communications","business phone system","call center","case study","cloud call center","cloud communications","Cloud Contact Center","cloud contact center solution","cloud contact center solutions","contact center","global business","global office","new relic","ringcentral case study","RingCentral Contact Center","RingCentral customer","ringcentral customer case study","ringcentral global office","RingCentral news","Ringcentral Office"],"articleSection":["Business &amp; 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Prior to joining RingCentral, Mitch worked at Oracle as area vice president of sales for the western US and Canada. There, he led a sales organization with the charter of helping companies of all sizes solve complex business problems with Oracle OnPremise and SaaS solutions. Prior to working at Oracle, Mitch served as vice president of sales for WebEx. As one of the company\u00b9s first hires in 1999, he spent over seven years shaping the sales culture at WebEx through their IPO in 2000 and their eventual $3.2 billion acquisition by Cisco in 2007.","url":"\/us\/en\/blog\/author\/mitch-tarica\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/new-relic-dashboard.png","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/mitch-tarica\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">Mitch Tarica<\/span><\/a>","rc_author_full_name":"Mitch Tarica","rc_author_avatar":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=480&d=mm&r=g","rc_author_link":"\/us\/en\/blog\/author\/mitch-tarica\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/business-leadership\/amp\">Business &amp; leadership<\/a><a href=\"\/us\/en\/blog\/category\/trending\/communication-and-collaboration\/amp\">, Communication &amp; collaboration<\/a>","amp_link":"\/us\/en\/blog\/new-relic-selects-ringcentral-to-support-global-growth\/amp","excerpt_title":"New Relic Selects RingCentral to Support Global Growth","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/38140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/168"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=38140"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/38140\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/38141"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=38140"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=38140"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=38140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}