{"id":37841,"date":"2015-10-01T00:00:00","date_gmt":"2015-10-01T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/ringcentral-expands-ecosystems-and-broadens-capabilities-of-connect-platform\/"},"modified":"2024-06-17T00:28:33","modified_gmt":"2024-06-17T07:28:33","slug":"ringcentral-expands-ecosystems-and-broadens-capabilities-of-connect-platform","status":"publish","type":"post","link":"\/us\/en\/blog\/ringcentral-expands-ecosystems-and-broadens-capabilities-of-connect-platform\/","title":{"rendered":"RingCentral Expands Ecosystems and Broadens Capabilities of Connect Platform"},"content":{"rendered":"<p><a href=\"\/blog\/2015\/10\/ringcentral-expands-ecosystems-and-broadens-capabilities-of-connect-platform\/connect-platform-2-0-blog\/\" target=\"_blank\" rel=\"attachment wp-att-17411 noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter wp-image-17411 size-large\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Connect-Platform-2.0-Blog.jpg\" alt=\"Connect-Platform-2.0-Blog\" width=\"640\" height=\"366\" \/><\/a>This week we are expanding RingCentral\u2019s platform for developers with new APIs, plus the version 1.0 release of <a href=\"https:\/\/developer.ringcentral.com\/library\/sdks.html\" target=\"_blank\" rel=\"noopener noreferrer\">SDKs<\/a> for PHP and C#.<\/p>\n<p>Since we <a href=\"\/blog\/2015\/02\/ringcentral-opens-cloud-communication-platform-developers\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">announced the open beta release<\/a> of the <a href=\"https:\/\/developer.ringcentral.com\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Connect\u2122 Platform<\/a> in February, we have been happy to see a surge in interest from independent software vendors, as well as customers like <a href=\"\/blog\/2015\/09\/construction-monitor-accelerates-business-growth-by-switching-to-ringcentral\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">Construction Monitor<\/a> and <a href=\"\/blog\/2015\/08\/24hr-lockouts-leveraged-ringcentral-platform-to-enhance-customer-experience\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">24HR Lockouts<\/a>, who have built their own custom applications using the RingCentral application programming interface (API).<\/p>\n<p>RingCentral offers its own <a href=\"https:\/\/www.ringcentral.com\/office\/integrations\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">integrations<\/a>\u00a0with prominent cloud platforms, including a <a href=\"\/blog\/2015\/09\/ringcentral-announces-upgrades-to-integration-with-salesforce-including-sms-features\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">recent update for Salesforce.com<\/a> and the introduction of one for <a href=\"\/blog\/2015\/07\/ringcentral-now-integrates-with-office-365\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft 365<\/a>. <em>Since the end of Q1 2015, RingCentral has more than tripled the number of registered developers and third party applications in production have grown significantly.\u00a0 In addition, the number of API calls from third-parties has increase by more than 6X in the past quarter.\u00a0\u00a0<\/em><\/p>\n<p>Recent additions to the family include:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.apptivo.com\/blog\/easily-manage-calls-with-apptivos-ringcentral-integration\/\" target=\"_blank\" rel=\"noopener noreferrer\">Apptivo<\/a>:\u00a0Apptivo\u2019s cloud-based suite of business apps includes CRM, Project Management, Invoicing, and Helpdesk software. A full-featured integration with RingCentral means our shared customers to enjoy seamless, efficient workflow that leverages the best of both services.<\/li>\n<li><a href=\"https:\/\/www.bpmonline.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">BPMOnline<\/a>: A Sales cycle and service management software, BPMOnline is integrated with RingCentral using their <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/what-is-a-voip-number.html\">VoIP<\/a> connector via SIP.<\/li>\n<li><a href=\"https:\/\/www.connectivity.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Connectivity<\/a>: A leading provider of customer profiles for businesses large and small, Connectivity built an innovative BI solution for RingCentral customers so they can receive profile information (geo, gender, income level, etc.) purely based on phone numbers.<\/li>\n<li><a href=\"https:\/\/www.nutshell.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Nutshell<\/a>: Nutshell\u2019s CRM software uses the RingCentral Softphone APIs for inbound screen pop, where the records of recognized customers automatically appear on a representative\u2019s desktop, as well as click-to-call for phone numbers within the customer app.<\/li>\n<li><a href=\"https:\/\/www.pcrecruiter.net\/\" target=\"_blank\" rel=\"noopener noreferrer\">PCRecruiter<\/a>:\u00a0PCRecruiter will let recruiters contact clients and job candidates more efficiently, using the API for RingCentral Softphone calls and SMS texts. This includes click-to-dial, as well as screen pop for incoming calls.<\/li>\n<li><a href=\"https:\/\/www.sikkasoft.com\" target=\"_blank\" rel=\"noopener noreferrer\">Sikka<\/a> Call Optimizer: integrates with most dental, optometry, veterinary, and audiology practice management software to maximize patient communication and engagement. This integration automatically presents critical and consolidated patient information immediately when a patient calls, dramatically improving the practice\u2019s service accuracy and speed.<\/li>\n<li><a href=\"https:\/\/www.teamsupport.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">TeamSupport<\/a>: A customer support software, TeamSupport can be configured to integrate with <a href=\"https:\/\/www.ringcentral.com\/office\/features\/softphone\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Softphone<\/a> to perform click-to-dial and inbound screen pop use cases.<\/li>\n<\/ul>\n<p>We are also happy to count <a href=\"https:\/\/www.zoho.com\/crm\/help\/zoho-phonebridge\/ringcentral.html\" target=\"_blank\" rel=\"noopener noreferrer\">Zoho<\/a> as an early API development partner, and we look forward to adding many more. To simplify that process, we are releasing 1.0 versions of both the PHP and C# software developer kits (SDKs). While the API can be accessed from any language, using REST function calls, the SDKs shortcut the process.<\/p>\n<p>An early version of the PHP SDK had previously been published to GitHub and has already been used as part of production applications. Now, it\u2019s official, with a refined and expanded set of simplified methods for accessing RingCentral platform functions.<\/p>\n<p>New features of the PHP SDK include:<\/p>\n<ul>\n<li><strong>PSR-7 Support and Error-Handling:<\/strong> PHP SDK 1.0 complies with the latest <a href=\"https:\/\/www.php-fig.org\/psr\/psr-7\/\" target=\"_blank\" rel=\"noopener noreferrer\">PHP standard recommendation<\/a> from the PHP-FIG group.<\/li>\n<li><strong>Binary Downloads:<\/strong> Enables download of binary files such as call recordings, voicemails, and faxes.<\/li>\n<li><strong>Multipart Request Generator:<\/strong> Simplifies sending faxes with the RingCentral API in the correct format.<\/li>\n<\/ul>\n<p>This is our first release of an SDK for C#, an essential language for development on Microsoft\u2019s .NET framework. With the C# API, we are answering a significant demand from customers and partners who build applications on the Windows platform. Because the C# API also includes support for the <a href=\"https:\/\/github.com\/xamarin\" target=\"_blank\" rel=\"noopener noreferrer\">Xamarin<\/a> cross-platform development framework, it can also be used to create iOS and Android apps.<\/p>\n<p>Features of the C# SDK include:<\/p>\n<ul>\n<li><strong>Authentication Helper:<\/strong> Removes the need to actively manage authenticated sessions.<\/li>\n<li><strong>Event Subscription Helper:<\/strong> Simplifies writing API calls that track the presence and call events.<\/li>\n<li><strong>Simplified API Calls:<\/strong> Supports common functions such SMS, fax, and fetching RingCentral data.<\/li>\n<li><strong>Xamarin Components:<\/strong> Lets C# developers to write native apps for iOS, Android, and Windows.<\/li>\n<\/ul>\n<p>Meanwhile, we have added two key API calls:<\/p>\n<ul>\n<li><strong>Three-Legged OAuth:<\/strong> Applications can now add pre-built Web elements that prompt users to log in to RingCentral and grant the application access to data within that account.<\/li>\n<li><strong>Call Recording Access:<\/strong> Allows customers or partners to retrieve one or more call recordings as WAV files for archival or further processing (such as transcription and indexing).<\/li>\n<\/ul>\n<p>What we have achieved so far with the RingCentral Connect Platform is exciting, but there is much more to come. We look forward to bringing you more news about the API itself \u2013 and what our customers and partners are doing with it!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This week we are expanding RingCentral\u2019s platform for developers with new APIs, plus the version 1.0 release of SDKs for PHP and C#. Since we announced the open beta release of the RingCentral Connect\u2122 Platform in February, we have been happy to see a surge in interest from independent software vendors, as well as customers &#8230;<\/p>\n","protected":false},"author":84,"featured_media":37842,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18391],"tags":[9791,9792,9793,9794,9795,2143,9796,1855,7328,7621,1036,6597,9797,9798,2898,9799,9800,9801,9802,9803,9804,9660,6603,9066,9805,1348,6792,6793,9806,3142,9807,6607,9808,9809,7263,9002,7265,7350,1120,9628,1666,9810,9811,9812,1667,9813,9814,7272],"class_list":["post-37841","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-it-leadership","tag-api-development-partner","tag-application-programming-interface","tag-apptivo-integration","tag-bi-solution-for-ringcentral","tag-bpmonline","tag-business-apps","tag-call-recording-access","tag-cloud-communications","tag-cloud-communications-platform","tag-connect-platform","tag-connectivity","tag-developer-platform","tag-http-message-interfaces","tag-integrate-ringcentral-with-zoho-crm","tag-integrations","tag-nutshell","tag-nutshell-crm","tag-pcrecruiter","tag-php-standard-recommendation","tag-php-fig","tag-php-fig-group","tag-ringcentral-announces-upgrades-to-integration-with-salesforce-including-sms-features","tag-ringcentral-api","tag-ringcentral-apis","tag-ringcentral-applications","tag-ringcentral-apps","tag-ringcentral-connect","tag-ringcentral-connect-platform","tag-ringcentral-crm","tag-ringcentral-crm-integration","tag-ringcentral-for-apptivo","tag-ringcentral-for-developers","tag-ringcentral-for-developers-sdks","tag-ringcentral-for-zoho","tag-ringcentral-integrations","tag-ringcentral-now-integrates-with-office-365","tag-ringcentral-open-api","tag-ringcentral-opens-cloud-communication-platform-for-developers","tag-ringcentral-platform","tag-ringcentral-sdks","tag-ringcentral-softphone","tag-ringcentral-zoho-integration","tag-sikka","tag-sikka-call-optimizer","tag-softphone","tag-teamsupport","tag-xamarin","tag-zoho-integration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>RingCentral Expands Ecosystems and Broadens Capabilities of Connect Platform | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"This week we are expanding RingCentral\u2019s platform for developers with new APIs, plus the version 1.0 release of SDKs for PHP and C#. 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Since we announced\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-expands-ecosystems-and-broadens-capabilities-of-connect-platform\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2015-10-01T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-17T07:28:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Connect-Platform-2.0-Blog.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"700\" \/>\n\t<meta property=\"og:image:height\" content=\"400\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"David Lee\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"David Lee\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-expands-ecosystems-and-broadens-capabilities-of-connect-platform\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/ringcentral-expands-ecosystems-and-broadens-capabilities-of-connect-platform\/\"},\"author\":{\"name\":\"David Lee\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/212901da28468b2b84979cac931d148b\"},\"headline\":\"RingCentral Expands Ecosystems and Broadens Capabilities of Connect Platform\",\"datePublished\":\"2015-10-01T00:00:00+00:00\",\"dateModified\":\"2024-06-17T07:28:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/ringcentral-expands-ecosystems-and-broadens-capabilities-of-connect-platform\/\"},\"wordCount\":762,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-expands-ecosystems-and-broadens-capabilities-of-connect-platform\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Connect-Platform-2.0-Blog.jpg\",\"keywords\":[\"API development partner\",\"application programming interface\",\"apptivo integration\",\"BI solution for RingCentral\",\"BPMOnline\",\"business apps\",\"Call Recording Access\",\"cloud communications\",\"cloud communications platform\",\"connect platform\",\"connectivity\",\"developer platform\",\"HTTP message interfaces\",\"Integrate RingCentral with Zoho CRM\",\"integrations\",\"nutshell\",\"nutshell crm\",\"PCRecruiter\",\"PHP standard recommendation\",\"PHP-FIG\",\"PHP-FIG group\",\"RingCentral Announces Upgrades to Integration with Salesforce Including SMS Features\",\"ringcentral api\",\"ringcentral apis\",\"ringcentral applications\",\"RingCentral apps\",\"ringcentral connect\",\"ringcentral connect platform\",\"ringcentral crm\",\"ringcentral crm integration\",\"RINGCENTRAL FOR APPTIVO\",\"ringcentral for developers\",\"RingCentral for Developers SDKs\",\"ringcentral for zoho\",\"ringcentral integrations\",\"RingCentral Now Integrates With Office 365\",\"ringcentral open api\",\"RingCentral Opens Cloud Communication Platform for Developers\",\"RingCentral platform\",\"ringcentral sdks\",\"RingCentral softphone\",\"ringcentral zoho integration\",\"Sikka\",\"Sikka Call Optimizer\",\"softphone\",\"TeamSupport\",\"Xamarin\",\"zoho integration\"],\"articleSection\":[\"Business &amp; 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