{"id":37835,"date":"2015-10-05T00:00:00","date_gmt":"2015-10-05T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/is-work-freedom-hampered-by-your-communication-tools\/"},"modified":"2025-07-03T04:17:33","modified_gmt":"2025-07-03T11:17:33","slug":"is-work-freedom-hampered-by-your-communication-tools","status":"publish","type":"post","link":"\/us\/en\/blog\/is-work-freedom-hampered-by-your-communication-tools\/","title":{"rendered":"Is Work Freedom Hampered by Your Communication Tools?"},"content":{"rendered":"<p>These days, a coffee shop without wi-fi is like a hipster without a beard. \u00a0They are missing an essential. If we can\u2019t get connected, we\u2019re going elsewhere.<\/p>\n<p>At the same time, internet service providers are fighting to get their fibre in your home and having 4G means you see fewer people staring at the screen with their agonised \u2018loading face\u2019.<\/p>\n<p>The world around us has been steadily gearing up to allow us to work wherever we need to by having reliable connection wherever we are. But there\u2019s a problem\u2026\u00a0When you are out and about, who\u2019s answering your office phone?<\/p>\n<p><a href=\"\/blog\/2014\/12\/business-communications-never-sleep-2015\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">Being responsive<\/a> is more important than ever. That\u2019s easy to say, but let\u2019s quickly explore what it means to have the communication tools in place to make this a possibility.<\/p>\n<p>A customer rings up and doesn\u2019t get an answer. It\u2019s a leap of faith to expect they will lookup and redial your mobile number. A phone call missed is a business opportunity slipped away. The next company phone number is only a Google click away.<\/p>\n<p>Okay, so people might not always be that fickle. But loyalty will begin to seriously wain if they continue to play one-sided phone tennis. Regardless of all the technology, deals are still done over the phone. There\u2019s no substitute for a real person. In an ideal world, the phone would always get answered.<\/p>\n<p>Who says it can\u2019t?<\/p>\n<p>All you need is a <a href=\"\/blog\/2014\/12\/4-ways-cloud-communications-uniquely-suited-modern-business-world\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">cloud-based communication solution<\/a>, then your office calls can reach you wherever you are whether you are at the coffee shop, home, on the train, even on the tube platform. <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/rcmobile\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">Mobile<\/a> and <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/desktop-apps\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">desktop apps<\/a> essentially turn your smartphone and computer into your complete <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/solutions\/small-business.html\">business phone system<\/a>.<a href=\"\/blog\/?attachment_id=17402\" target=\"_blank\" rel=\"attachment wp-att-17402 noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter wp-image-17402 size-large\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/work-anywhere-cartoon.png\" alt=\"work anywhere cartoon\" width=\"640\" height=\"462\" \/><\/a>You won\u2019t always be able to answer, but the technology can work for you and not against you. Simply redirect calls to available colleagues with call sequencing or <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/call-forwarding\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">call forwarding<\/a>. Your voicemail can even be accessed on the go, meaning you can save customers from the dreaded void with your lightening-quick response.<\/p>\n<p>It\u2019s now time for the telephone join the working revolution and have it work for you the way you want it to.<\/p>\n<p>To learn more contact <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/whyringcentral\/contactus.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral UK<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>These days, a coffee shop without wi-fi is like a hipster without a beard. \u00a0They are missing an essential. If we can\u2019t get connected, we\u2019re going elsewhere. At the same time, internet service providers are fighting to get their fibre in your home and having 4G means you see fewer people staring at the screen &#8230;<\/p>\n","protected":false},"author":62,"featured_media":37836,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885,18391],"tags":[2010,8757,3123,4073,99,101,9729,1855,7186,9730,6620,9731,7058,5273,5924,356,5161,2989,2461,2447,106],"class_list":["post-37835","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk","category-it-leadership","tag-business-communication","tag-business-communications-never-sleep-in-2015","tag-business-phone-service-uk","tag-business-phone-system-uk","tag-business-voip","tag-call-forwarding","tag-call-sequencing","tag-cloud-communications","tag-cloud-communications-are-uniquely-suited-for-the-modern-business-world","tag-cloud-based-communication-solution","tag-communication-solution","tag-communication-tool","tag-communication-tools","tag-flexible-workforce","tag-flexible-working","tag-remote-work","tag-ringcentral-for-desktop","tag-ringcentral-mobile-app","tag-ringcentral-office-uk","tag-ringcentral-uk","tag-voip"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Is Work Freedom Hampered by Your Communication Tools? | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"These days, a coffee shop without wi-fi is like a hipster without a beard. \u00a0They are missing an essential. 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She is a passionate writer, loves to go skydiving and has lived in 8 cities across 4 countries.","url":"\/us\/en\/blog\/author\/evie-goldstein\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/work-anywhere-cartoon.png","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/evie-goldstein\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/2a3c96dd18d36f98fc85f21d080d698e507b34a91f719a59fbdcb2b460a13f40?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">Evie Goldstein<\/span><\/a>","rc_author_full_name":"Evie Goldstein","rc_author_avatar":"https:\/\/secure.gravatar.com\/avatar\/2a3c96dd18d36f98fc85f21d080d698e507b34a91f719a59fbdcb2b460a13f40?s=480&d=mm&r=g","rc_author_link":"\/us\/en\/blog\/author\/evie-goldstein\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/ringcentral-newsdesk\/amp\">Company news &amp; culture<\/a><a href=\"\/us\/en\/blog\/category\/it-leadership\/amp\">, IT leadership<\/a>","amp_link":"\/us\/en\/blog\/is-work-freedom-hampered-by-your-communication-tools\/amp","excerpt_title":"Is Work Freedom Hampered by Your Communication Tools?","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/37835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=37835"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/37835\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/37836"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=37835"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=37835"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=37835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}