{"id":37588,"date":"2015-05-21T00:00:00","date_gmt":"2015-05-21T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/"},"modified":"2024-11-04T10:45:56","modified_gmt":"2024-11-04T18:45:56","slug":"ringcentral-survey-shows-just-how-much-texting-matters-at-work","status":"publish","type":"post","link":"\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/","title":{"rendered":"Infographic: RingCentral Survey Shows Just How Much Texting Matters at Work"},"content":{"rendered":"

\"Texting<\/a>Text messaging is no longer just a personal preference\u2014it turns out 80% of people use texting for business<\/a> and 15% say over half of their text messages are sent or received for business purposes. RingCentral recently commissioned a survey by Instantly and the results are surprising: SMS texting is a preferred mode of communication for both personal and professional use.<\/p>\n

While more than half of the people surveyed (56%) use 2-3 messaging apps on a regular basis, 72% admit they prefer SMS texting. All of the back and forth on preferred business communication tools puts businesses at risk of overloading their employees. In fact 42% of survey respondents admitted feeling \u201ccommunication overload<\/a>\u201d from time to time, with too many apps to check for messages on a daily basis. We believe the cause of it of this overload is digital communications fragmentation, the all-to-common situation of having too many communications and collaboration tools, in addition to too many emails received on a daily basis.<\/p>\n

This employee feedback in our survey suggests the dire needs for companies to adopt the right business communication tools, policies and procedures to empower texting, calling, messaging, and online meetings<\/a>\u2014through more efficient communication platforms\u2014at work. As new communication preferences emerge, employees and employers must devise a system that prevents communication and email overload<\/a>, while enabling efficient communication both internally and externally. Preparing employees with the right tools to call, text or message one another should remain a top priority to help workplace productivity and efficiency.<\/p>\n

Below is our infographic to highlight the latest findings:<\/p>\n

\"RingCentral<\/p>\n

To summarize the key takeaways of the infographic \u2013 across all generations and genders and at home and at work, the sheer number of text messages people send and receive is astonishing. Nearly one-third of respondents claim to receive 21-40 texts a day. Ten percent receive 60 or more text messages per day. But even more surprisingly, our habits with quick response time and text protocol are evolving and driving this change. Thirty-five percent of business professionals claim they can\u2019t go over ten minutes without responding to a text. The survey also revealed alarming statistics about texting while driving– 20% of business professionals admitted to texting and driving that same day, while 8% of the general population said the same thing.<\/p>\n

Employees are bringing habits from personal communication\u2014like using emojis and voice to text dictation\u2014to their texting habits at work. Seventy percent say they always or sometimes use emojis and images in texts for business communication, and 50% use voice to text dictation.<\/p>\n

The takeaways are clear: Even though texting is preferred over messaging by many people, employees need to be better well-equipped to communicate with all modes of communication effectively. The issue of communications overload means there\u2019s many gaps to fill and employers are still struggling to utilize proper communication platforms and enable today\u2019s modern distributed, and highly mobile workforce productivity<\/a>. Giving employees the flexibility to communicate with their preferred style is a top priority, and it\u2019s important to not loose sight of the power of an integrated communications platform and the role that a cloud-solution such as RingCentral can play in driving a complete business communication strategy.<\/p>\n

Our SVP of Strategy, Praful Shah<\/a>, shares his six rules for texting etiquette which workers should follow when messaging with managers, peers, and clients. Do you text for work-related matters? Share your best practices in the comments below.<\/p>\n","protected":false},"excerpt":{"rendered":"

Text messaging is no longer just a personal preference\u2014it turns out 80% of people use texting for business and 15% say over half of their text messages are sent or received for business purposes. RingCentral recently commissioned a survey by Instantly and the results are surprising: SMS texting is a preferred mode of communication for …<\/p>\n","protected":false},"author":29,"featured_media":37589,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[6582,2010,8263,7075,1783,2304,1443,1798,890,2011,2145,1855,948,749,8264,8265,8266,2904,8267,8268,7361,4283,8269,6624,7061,8270,8271,8272,1011,8273,8274,8275,143,291,905,8276,3008,8277,1490,237,8278,607,8279,1732,8280,8281,4069,8282,1733,1801,8283,1802,8284,8285,8286,8287,8288,8289,8290,8291,8292,8293,8294,8295,2771,6757,8296,6616,8297,3114],"class_list":["post-37588","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-experience","tag-always-on-communications","tag-business-communication","tag-business-communication-strategy","tag-business-communication-tools","tag-business-communications","tag-business-infographic","tag-business-services","tag-business-sms","tag-business-strategy","tag-business-texting","tag-business-tools","tag-cloud-communications","tag-cloud-phone-system","tag-cloud-technology","tag-collaborations-tools","tag-communication-best-practices","tag-communication-overload","tag-communication-strategy","tag-communications-apps","tag-communications-method","tag-communications-platform","tag-communications-tools","tag-data-on-texting","tag-digital-communications","tag-distributed-workforce","tag-efficient-communication","tag-employee-communications","tag-employee-feedback","tag-infographic","tag-infographic-on-texting","tag-messaging-apps","tag-methods-of-communication","tag-mobile-technology","tag-mobile-workforce","tag-mobility","tag-modern-workforce","tag-online-meetings","tag-praful-k-shah","tag-praful-shah","tag-productivity","tag-professional-text-messages","tag-ringcentral-survey","tag-role-of-texting","tag-sms","tag-sms-texting","tag-svp-of-strategy","tag-text","tag-text-dictation","tag-text-message","tag-text-messaging","tag-text-protocol","tag-texting","tag-texting-app","tag-texting-apps","tag-texting-at-work","tag-texting-data","tag-texting-etiquette","tag-texting-for-business","tag-texting-for-work","tag-texting-habits","tag-texting-in-the-workplace","tag-texting-info","tag-texting-infographic","tag-texting-protocol","tag-virtual-meetings","tag-voice-to-text","tag-voice-to-text-dictation","tag-web-meeting","tag-workplace-communications","tag-workplace-etiquette"],"acf":[],"yoast_head":"\nInfographic: RingCentral Survey Shows Just How Much Texting Matters at Work | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Text messaging is no longer just a personal preference\u2014it turns out 80% of people use texting for business and 15% say over half of their text messages\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Infographic: RingCentral Survey Shows Just How Much Texting Matters at Work\" \/>\n<meta property=\"og:description\" content=\"Text messaging is no longer just a personal preference\u2014it turns out 80% of people use texting for business and 15% say over half of their text messages\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2015-05-21T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-11-04T18:45:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"806\" \/>\n\t<meta property=\"og:image:height\" content=\"321\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"Infographic: RingCentral Survey Shows Just How Much Texting Matters at Work\",\"datePublished\":\"2015-05-21T00:00:00+00:00\",\"dateModified\":\"2024-11-04T18:45:56+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/\"},\"wordCount\":574,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg\",\"keywords\":[\"always on communications\",\"business communication\",\"business communication strategy\",\"business communication tools\",\"business communications\",\"business infographic\",\"business services\",\"Business SMS\",\"Business strategy\",\"business texting\",\"business tools\",\"cloud communications\",\"cloud phone system\",\"cloud technology\",\"collaborations tools\",\"communication best practices\",\"communication overload\",\"communication strategy\",\"communications apps\",\"communications method\",\"communications platform\",\"communications tools\",\"data on texting\",\"digital communications\",\"distributed workforce\",\"efficient communication\",\"employee communications\",\"employee feedback\",\"infographic\",\"infographic on texting\",\"messaging apps\",\"methods of communication\",\"mobile technology\",\"mobile workforce\",\"mobility\",\"modern workforce\",\"Online Meetings\",\"Praful K. Shah\",\"Praful Shah\",\"Productivity\",\"professional text messages\",\"ringcentral survey\",\"role of texting\",\"SMS\",\"sms texting\",\"svp of strategy\",\"text\",\"text dictation\",\"text message\",\"text messaging\",\"text protocol\",\"texting\",\"texting app\",\"texting apps\",\"texting at work\",\"texting data\",\"texting etiquette\",\"texting for business\",\"texting for work\",\"texting habits\",\"texting in the workplace\",\"texting info\",\"texting infographic\",\"texting protocol\",\"virtual meetings\",\"voice to text\",\"voice to text dictation\",\"web meeting\",\"workplace communications\",\"workplace etiquette\"],\"articleSection\":[\"Customer & employee experience\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/\",\"name\":\"Infographic: RingCentral Survey Shows Just How Much Texting Matters at Work | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg\",\"datePublished\":\"2015-05-21T00:00:00+00:00\",\"dateModified\":\"2024-11-04T18:45:56+00:00\",\"description\":\"Text messaging is no longer just a personal preference\u2014it turns out 80% of people use texting for business and 15% say over half of their text messages\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg\",\"width\":806,\"height\":321},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Infographic: RingCentral Survey Shows Just How Much Texting Matters at Work\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\",\"name\":\"RingCentral Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"caption\":\"RingCentral Team\"},\"sameAs\":[\"https:\/\/www.ringcentral.com\"],\"url\":\"\/us\/en\/blog\/author\/ringcentral-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Infographic: RingCentral Survey Shows Just How Much Texting Matters at Work | RingCentral Blog","description":"Text messaging is no longer just a personal preference\u2014it turns out 80% of people use texting for business and 15% say over half of their text messages","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/","og_locale":"en_US","og_type":"article","og_title":"Infographic: RingCentral Survey Shows Just How Much Texting Matters at Work","og_description":"Text messaging is no longer just a personal preference\u2014it turns out 80% of people use texting for business and 15% say over half of their text messages","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2015-05-21T00:00:00+00:00","article_modified_time":"2024-11-04T18:45:56+00:00","og_image":[{"width":806,"height":321,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg","type":"image\/jpeg"}],"author":"RingCentral Team","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#article","isPartOf":{"@id":"\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/"},"author":{"name":"RingCentral Team","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358"},"headline":"Infographic: RingCentral Survey Shows Just How Much Texting Matters at Work","datePublished":"2015-05-21T00:00:00+00:00","dateModified":"2024-11-04T18:45:56+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/"},"wordCount":574,"commentCount":0,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg","keywords":["always on communications","business communication","business communication strategy","business communication tools","business communications","business infographic","business services","Business SMS","Business strategy","business texting","business tools","cloud communications","cloud phone system","cloud technology","collaborations tools","communication best practices","communication overload","communication strategy","communications apps","communications method","communications platform","communications tools","data on texting","digital communications","distributed workforce","efficient communication","employee communications","employee feedback","infographic","infographic on texting","messaging apps","methods of communication","mobile technology","mobile workforce","mobility","modern workforce","Online Meetings","Praful K. Shah","Praful Shah","Productivity","professional text messages","ringcentral survey","role of texting","SMS","sms texting","svp of strategy","text","text dictation","text message","text messaging","text protocol","texting","texting app","texting apps","texting at work","texting data","texting etiquette","texting for business","texting for work","texting habits","texting in the workplace","texting info","texting infographic","texting protocol","virtual meetings","voice to text","voice to text dictation","web meeting","workplace communications","workplace etiquette"],"articleSection":["Customer & employee experience"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#respond"]}]},{"@type":"WebPage","@id":"\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/","name":"Infographic: RingCentral Survey Shows Just How Much Texting Matters at Work | RingCentral Blog","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg","datePublished":"2015-05-21T00:00:00+00:00","dateModified":"2024-11-04T18:45:56+00:00","description":"Text messaging is no longer just a personal preference\u2014it turns out 80% of people use texting for business and 15% say over half of their text messages","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg","width":806,"height":321},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"Infographic: RingCentral Survey Shows Just How Much Texting Matters at Work"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358","name":"RingCentral Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","caption":"RingCentral Team"},"sameAs":["https:\/\/www.ringcentral.com"],"url":"\/us\/en\/blog\/author\/ringcentral-team\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Texting-Infographic-Cover.jpg","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/ringcentral-team\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">RingCentral Team<\/span><\/a>","rc_author_full_name":"RingCentral Team","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/ringcentral-logo-new.png","rc_author_link":"\/us\/en\/blog\/author\/ringcentral-team\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/customer-experience\/amp\">Customer & employee experience<\/a>","amp_link":"\/us\/en\/blog\/ringcentral-survey-shows-just-how-much-texting-matters-at-work\/amp","excerpt_title":"Infographic: RingCentral Survey Shows Just How Much Texti...","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/37588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=37588"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/37588\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/37589"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=37588"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=37588"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=37588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}