{"id":37583,"date":"2015-05-18T00:00:00","date_gmt":"2015-05-18T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/tips-for-avoiding-phishing-scams\/"},"modified":"2024-09-12T16:00:16","modified_gmt":"2024-09-12T23:00:16","slug":"tips-for-avoiding-phishing-scams","status":"publish","type":"post","link":"\/us\/en\/blog\/tips-for-avoiding-phishing-scams\/","title":{"rendered":"Tips for Avoiding Phishing Scams"},"content":{"rendered":"<p>Here at RingCentral, your online security is important to us. We want to help you understand how to identify and avoid fraud and malicious activity. Often times, bad actors will try to impersonate well-known and trusted services such as RingCentral to spread malware, defraud, or steal personal information.<\/p>\n<p>This practice is called phishing. In these all-too-common scenarios, users sometimes inadvertently click on a malicious link or an attached file. This often leads to downstream effects that aren&#8217;t obvious at the time, including the presence of keystroke logging malware on your computer. Your computer may become part of botnets, and you may fall victim to the collection, and often later resale, of user IDs and passwords.<\/p>\n<p>While more people are becoming knowledgeable about phishing scams, the perpetrators also continue to evolve their methods. The targets, content, and malware associated with these emails change over time.<\/p>\n<p>Recently, we&#8217;ve seen some phishing activity with fake emails that look like they are coming from RingCentral. \u00a0Here\u2019s an example of what one might look like:<\/p>\n<p><a href=\"\/blog\/2015\/05\/tips-for-avoiding-phishing-scams\/phishing-scam\/\" target=\"_blank\" rel=\"attachment wp-att-16645 noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter wp-image-16645 size-large\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/phishing-scam.jpg\" alt=\"phishing scam\" width=\"640\" height=\"213\" \/><\/a>Here are some important tips for dealing with phishing emails, and for recognizing legitimate emails from RingCentral:<\/p>\n<ol>\n<li>Be suspicious of emails telling you to take urgent action. Fraudsters use this approach to get you to act before you&#8217;ve checked whether the email is genuine.<\/li>\n<li>Be cautious when opening links or any attachments to an email. Verify the attachment and make sure the link resolves to the correct domain prior to opening, as shown in the image.<\/li>\n<li>Don\u2019t respond to anyone asking for your RingCentral password \u2013 a RingCentral representative will never ask you for your password via email.<\/li>\n<li>When in doubt about whether you\u2019ve received a genuine message, you can always safely check your messages natively in the RingCentral <a href=\"https:\/\/www.ringcentral.com\/office\/features\/rcmobile\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">mobile<\/a> or <a href=\"https:\/\/www.ringcentral.com\/office\/features\/desktop-apps\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">desktop<\/a> applications or within your <a href=\"https:\/\/service.ringcentral.com\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral account page<\/a>. You don\u2019t have to click from an email to check your messages.<\/li>\n<li>If you don\u2019t want message attachments sent to you from RingCentral, our\u00a0service supports disabling email attachments in your account settings.<\/li>\n<\/ol>\n<p>Keep in mind that a text message notification from RingCentral will never contain any attachments. \u00a0<strong>Voice mail attachments from RingCentral will only be .mp3 files<\/strong> and <strong>fax attachments will only be PDF files<\/strong>. We also don\u2019t send multiple attachments in a single notification email.<\/p>\n<p>If you\u2019re unsure of any email that appears to have been sent by RingCentral, go to the <a href=\"https:\/\/community.ringcentral.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Community<\/a>\u00a0for a second opinion or for further support. Practice these safety tips and you\u2019ll avoid the potential of falling victim to phishing scams.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here at RingCentral, your online security is important to us. We want to help you understand how to identify and avoid fraud and malicious activity. Often times, bad actors will try to impersonate well-known and trusted services such as RingCentral to spread malware, defraud, or steal personal information. This practice is called phishing. In these &#8230;<\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[8218,2538,8219,8220,8221,8222,8223,8224,8225,8226,6683,8227,8228,8229,4660,8230,8231,7763,6476,8232,8233,8234,8235,8236,8030,6240,8237,1348,944,5161,2989,8238,1639,5048,1640,8239,8240],"class_list":["post-37583","post","type-post","status-publish","format-standard","hentry","category-customer-experience","tag-mp3-files","tag-account-security","tag-account-settings","tag-avoid-fraud","tag-avoid-phishing-scam","tag-botnets","tag-desktop-app","tag-disabling-email-attachments","tag-disbale-email-attachments","tag-email-attachments","tag-fax-attachments","tag-identify-fraud","tag-keystroke-logging","tag-malicious-link","tag-malware","tag-multiple-attachments","tag-notification-email","tag-online-security","tag-password-security","tag-pdf-files","tag-phishing","tag-phishing-email","tag-phishing-emails","tag-phishing-scam","tag-ringcentral-account","tag-ringcentral-account-login","tag-ringcentral-account-settings","tag-ringcentral-apps","tag-ringcentral-community","tag-ringcentral-for-desktop","tag-ringcentral-mobile-app","tag-ringcentral-password","tag-ringcentral-security","tag-ringcentral-voicemail","tag-security","tag-text-message-notification","tag-voice-mail-attachment"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Tips for Avoiding Phishing Scams | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Here at RingCentral, your online security is important to us. 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