{"id":36928,"date":"2014-06-23T00:00:00","date_gmt":"2014-06-23T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/smes-3-tips-on-staff-retention\/"},"modified":"2025-07-02T04:08:22","modified_gmt":"2025-07-02T11:08:22","slug":"smes-3-tips-on-staff-retention","status":"publish","type":"post","link":"\/us\/en\/blog\/smes-3-tips-on-staff-retention\/","title":{"rendered":"Help Your Employees Achieve a Work-Life Balance"},"content":{"rendered":"<p><a href=\"\/blog\/2014\/06\/smes-3-tips-on-staff-retention\/work-life-balance\/\" target=\"_blank\" rel=\"attachment wp-att-14048 noopener noreferrer\"><img decoding=\"async\" class=\"alignright wp-image-14048 size-medium\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/work-life-balance.jpg\" alt=\"work-life balance\" width=\"300\" height=\"174\" \/><\/a>Staff retention is no easy feat for SMEs. From a business perspective, SMEs are trying to find a place for themselves among larger competitors in their market while keeping their operating costs to a minimum. However, to grow and be successful, SMEs need to attract and pay for the best employees, keep them happy, and most importantly retain them. SMEs don\u2019t have the luxury of a well-known brand to retain staff, and the knowledge that their staff does have, has to remain within the organisation.<\/p>\n<p>These three tips for SMEs on staff retention can also\u00a0help your employees achieve a <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/work-life-balance-for-remote-leaders\/\">work-life balance<\/a>:<\/p>\n<p><strong>1)\u00a0\u00a0\u00a0\u00a0 Give staff access to the best technology<\/strong><\/p>\n<p>Today people will make a decision about working for a company based on the type of technology they are going to be given to do the job with.\u00a0This is especially true with the millennial generation, who have grown up with technology as part of their lives. Think beyond devices, and consider applications and software-as-a-service, where access to the tools [to do the job] is instant.<\/p>\n<p><strong>2)\u00a0\u00a0\u00a0\u00a0 Enable flexible work\u00a0hours\u00a0for staff to promote\u00a0a better\u00a0work\/life balance<\/strong><\/p>\n<p>Many people won\u2019t consider jobs, if they can\u2019t work from home (at least some of the time), or wrap their job around their lifestyle. Nine to five working has become a thing of the past, and people expect to be able to work remotely, from anywhere, at any time, with full access to all the documents they need. Consider deploying a\u00a0<a title=\"RINGCENTRAL OFFICE Product Overview\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/product-overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">cloud business communications<\/a>\u00a0system, which is fully <a title=\"RingCentral App for Salesforce.com\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/salesforce-integration\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">integrated with your CRM<\/a> and documentation (such as <a title=\"RINGCENTRAL OFFICE Box Integration\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/box-integration\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">box.com<\/a> and <a title=\"RINGCENTRAL OFFICE Microsoft Outlook Integration\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/features\/outlook-integration\/overview.html?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook<\/a>), so people have the flexibility and freedom to work how they want to, anywhere they want to.<\/p>\n<div class=\"rc_custom_video\"><a class=\"rc_custom_video__link\" href=\"https:\/\/www.youtu.be\/__0SPHdidMs\">\n\t\t            <picture><source srcset=\"https:\/\/i.ytimg.com\/vi_webp\/__0SPHdidMs\/maxresdefault.webp\" type=\"image\/webp\"><img decoding=\"async\" class=\"rc_custom_video__media\" src=\"https:\/\/i.ytimg.com\/vi\/__0SPHdidMs\/maxresdefault.jpg\" alt=\"\">\n\t\t            <\/picture>\n\t\t        <\/a><br \/>\n\t\t        <button class=\"rc_custom_video__button\" aria-label=\"Play video\"><svg width=\"68\" height=\"48\" viewBox=\"0 0 68 48\"><path class=\"rc_custom_video__button-shape\" d=\"M66.52,7.74c-0.78-2.93-2.49-5.41-5.42-6.19C55.79,.13,34,0,34,0S12.21,.13,6.9,1.55 C3.97,2.33,2.27,4.81,1.48,7.74C0.06,13.05,0,24,0,24s0.06,10.95,1.48,16.26c0.78,2.93,2.49,5.41,5.42,6.19 C12.21,47.87,34,48,34,48s21.79-0.13,27.1-1.55c2.93-0.78,4.64-3.26,5.42-6.19C67.94,34.95,68,24,68,24S67.94,13.05,66.52,7.74z\"><\/path><path class=\"rc_custom_video__button-icon\" d=\"M 45,24 27,14 27,34\"><\/path><\/svg><br \/>\n\t\t        <\/button>\n\t\t    <\/div>\n<p><strong>3)\u00a0\u00a0\u00a0\u00a0 <\/strong><strong>Train people so they become champions in their field<\/strong><\/p>\n<p>Give people the training they need to be the best at what they do in their line of work. Training courses are available online and powered through cloud computing, so people can fit training in around their work schedules, so you don\u2019t lose critical manpower while they are out of the office on a course. Also, take advantage of new technology, so staff are up-to-speed on the latest techniques and can be the most productive.<\/p>\n<p>Cloud technology hasn\u2019t just transformed the way we work, it can help SMEs to retain staff. For example, one of RingCentral\u2019s customers, <a title=\"https:\/\/www.ringcentral.com\/gb\/en\/whyringcentral\/casestudies\/healthcare.html?BMID=BLOGNEW\" href=\"https:\/\/www.ringcentral.com\/gb\/en\/whyringcentral\/casestudies\/healthcare.html\" target=\"_blank\" rel=\"noopener noreferrer\">Dean Payne who is the founder of Optimum Healthcare Solutions Group<\/a>, is a huge advocate of cloud technology as it lets his staff lead flexible lives and work remotely. His staff are like his family and he likes to have the flexibility to be able to extend opportunities within the company, even when staff move away. Thanks to cloud technology, Dean will be relocating a member of his staff to Germany in August, when her husband moves there with his job.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Staff retention is no easy feat for SMEs. From a business perspective, SMEs are trying to find a place for themselves among larger competitors in their market while keeping their operating costs to a minimum. However, to grow and be successful, SMEs need to attract and pay for the best employees, keep them happy, and &#8230;<\/p>\n","protected":false},"author":29,"featured_media":36929,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[3121,3122,3123,3124,3125,3126,3127,3128,3129,3130,1682,3131,3132,3133,3134,3135,3136,3137,3138,3140,3141,3142,3143,3144,3145,3146,1666,2447,3147,2944,334,3148,3149,387],"class_list":["post-36928","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","tag-best-technology","tag-business-perspective","tag-business-phone-service-uk","tag-cloud-business-communications","tag-cloud-pbx-system","tag-company-based","tag-employee-access-to-technologye","tag-employee-enrichment","tag-employee-retention","tag-flexible-working-for-staff","tag-healthcare","tag-hr-best-practices","tag-hr-management","tag-hr-tips","tag-human-resources","tag-install-the-ringcentral-softphone-for-complete-integration-with-microsoft-office-and-microsoft-outlook","tag-integration-with-microsoft-office","tag-microsoft-outlook-phone-integration","tag-mployee-training","tag-ringcentral-app-for-salesforce-com","tag-ringcentral-box-integration","tag-ringcentral-crm-integration","tag-ringcentral-office-box-integration","tag-ringcentral-office-microsoft-outlook-integration","tag-ringcentral-office-product-overview","tag-ringcentral-salesforce-integration","tag-ringcentral-softphone","tag-ringcentral-uk","tag-send-faxes-from-your-box-account-using-your-ringcentral-service","tag-sme","tag-software-as-a-service","tag-staff-retention","tag-voip-phone-uk","tag-work-life-balance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Help Your Employees Achieve a Work-Life Balance | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Staff retention is no easy feat for SMEs. 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