{"id":36809,"date":"2014-03-12T00:00:00","date_gmt":"2014-03-12T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/lakeview-professional-services-inc-demolishes-its-on-premise-pbx-system\/"},"modified":"2025-07-02T08:51:29","modified_gmt":"2025-07-02T15:51:29","slug":"lakeview-professional-services-inc-demolishes-its-on-premise-pbx-system","status":"publish","type":"post","link":"\/us\/en\/blog\/lakeview-professional-services-inc-demolishes-its-on-premise-pbx-system\/","title":{"rendered":"Lakeview Professional Services Inc. Demolishes Its On-Premise PBX System"},"content":{"rendered":"<p>RingCentral customer Lakeview Professional Services Inc. provides human resource management, accounting, consulting and safety services for residential construction companies.<\/p>\n<p>Based in Corona, Calif., family-owned Lakeview has 130 office staffers in six different locations and hundreds of remote construction employees spread across California, Nevada and Arizona.\u00a0<b style=\"line-height: 1.5em;\"><\/b><\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-13416\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_1503412573.jpg\" alt=\"medium_1503412573\" width=\"640\" height=\"450\" \/>Prior to using RingCentral, Lakeview used a Nortel PBX system that dated back to the 1990s. This system became difficult to maintain, requiring an external technician for all servicing. Understandably, this became expensive and inconvenient.<\/p>\n<p>The voicemail system Lakeview had in place also presented a challenge: It relied on a hard drive which had to be replaced over time. And MCK units needed to be used to convert phone signals to IP traffic to get the company&#8217;s calls out to remote sites. These expensive components cost $1,500 a month and became outdated and eventually useless.<\/p>\n<p>Lakeview vice president Jerry Crowther decided to switch to RingCentral Office after seeing the cloud-based system first-hand at a business owned by a friend.<\/p>\n<p>\u201cI was somewhat tenuous about taking the leap and getting a new system, but everything worked out,\u201d Crowther says. \u201cI consider myself a tech junkie, so it seemed like a logical progression to get off of this old PBX system and start doing IT telephony.\u201d<img decoding=\"async\" class=\"alignright size-full wp-image-13418\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/Screen-Shot-2014-03-07-at-2.11.17-PM.png\" alt=\"Screen Shot 2014-03-07 at 2.11.17 PM\" width=\"195\" height=\"85\" \/><\/p>\n<p>The decision to switch to RingCentral was made, and it was an easy transition &#8211; despite Lakeview&#8217;s far-flung employees and offices.<\/p>\n<p>\u201cOnce we transferred the numbers over to RingCentral, we just shut off the old PBX system and everyone was using their new RingCentral phones,&#8221;\u00a0Crowther tells us. &#8220;There was a bit of a learning curve, but everyone is happy with it now.\u201d<\/p>\n<p><b>&#8216;Building&#8217; a Better Phone System\u00a0<\/b><\/p>\n<p>Now that all six of Lakeview\u2019s offices are connected on one phone system, communication has become faster and easier. RingCentral Office&#8217;s auto-receptionist feature (coupled with every employee having a direct line) has led to employees and customers spending less time waiting and more time talking to whomever they are trying to reach.<\/p>\n<p>Along with a number of <a href=\"https:\/\/www.ringcentral.com\/office\/phone-system-features.html?bmid=BLOGLEADS&amp;CID=SOCIAL\" target=\"_blank\" rel=\"noopener noreferrer\">useful features<\/a>, RingCentral has shown Lakeview the financial benefits of switching to a low-maintenance cloud phone system. \u201cWith RingCentral we are saving $2,300 a month, and with our old PBX system we were paying more than that for our line access alone,\u201d says Crowther. \u201cMore importantly, we now have a reliable phone system thanks to RingCentral.\u201d<\/p>\n<p>Want to see how much you could save by switching to RingCentral Office? <a href=\"https:\/\/www.ringcentral.com\/office\/plansandpricing.html?bmid=BLOGLEADS&amp;CID=SOCIAL\" target=\"_blank\" rel=\"noopener noreferrer\">Visit our plans and pricing page<\/a> for more information!<\/p>\n<p><em>Featured photo courtesy of <a href=\"https:\/\/www.flickr.com\/photos\/pnwra\/1503412573\/\">pnwra<\/a> via photopin <a href=\"https:\/\/creativecommons.org\">cc<\/a><\/em>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>RingCentral customer Lakeview Professional Services Inc. provides human resource management, accounting, consulting and safety services for residential construction companies. Based in Corona, Calif., family-owned Lakeview has 130 office staffers in six different locations and hundreds of remote construction employees spread across California, Nevada and Arizona.\u00a0 Prior to using RingCentral, Lakeview used a Nortel PBX system &#8230;<\/p>\n","protected":false},"author":62,"featured_media":36810,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[2823,1091,3629,103,121,1568],"class_list":["post-36809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","tag-construction","tag-cost-savings","tag-professional-services","tag-ringcentral-features","tag-ringcentral-office","tag-ringcentral-superfan"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Lakeview Professional Services Inc. 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