{"id":36571,"date":"2014-01-27T00:00:00","date_gmt":"2014-01-27T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/increase-agility-with-a-cloud-business-phone-system\/"},"modified":"2024-08-27T02:54:39","modified_gmt":"2024-08-27T09:54:39","slug":"increase-agility-with-a-cloud-business-phone-system","status":"publish","type":"post","link":"\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/","title":{"rendered":"Increase Agility With a Cloud Business Phone System"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-12959\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/large_6700757993.jpg\" alt=\"large_6700757993\" width=\"640\" height=\"423\" \/>Escaping the office and working from home can offer greater flexibility, a sense of autonomy and increased job satisfaction. So it\u2019s easy to see why agile working is becoming more and more popular. But the debate rolls on &#8211; is home working actually beneficial to productivity?<\/p>\n<p>There\u2019s a perception that people can get away with doing less when not in view of their managers. And that&#8217;s not untrue: When working from home, it&#8217;s all too easy to perform chores, make dinner, watch TV, attend to children or even take a nap.<\/p>\n<p>The flip side, though, is that working in isolation provides an opportunity to focus sans interruptions. Coupled with the absence of an often time-consuming (and stressful) commute, the home environment actually offers a chance to get more done. A survey of 24,436 IBM employees backs this up, demonstrating that home-workers can carry on for an additional 19 hours per week (compared their office counterparts) before feeling any interference with family life. (Reference this <a title=\"Infographic: Quantifying the Impact of Remote Work\" href=\"\/blog\/2013\/09\/infographic-quantifying-the-impact-of-remote-work\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">infographic<\/a> to learn <a title=\"How Remote Work and the Cloud Deliver Big Business Benefits\" href=\"\/blog\/2013\/09\/how-remote-work-and-the-cloud-deliver-big-business-benefits\/?BMID=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">how remote work and the cloud deliver big business benefits<\/a>.)<\/p>\n<p>Indeed, if people are getting the job done, why should it matter how they go about their day? Being agile means fitting work into life and not the other way round. Perhaps employers need to change their expectations and <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/productivity-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\">productivity metrics<\/a>: Instead of physically seeing employees spend hours at their desks, bosses may want to evaluate people&#8217;s efforts differently. They need a measure of output.<\/p>\n<p>With a <a href=\"https:\/\/www.ringcentral.com\/solutions\/office\/call.html\">cloud-based phone system<\/a>, employers are easily able to get such a measure of productivity. Because cloud phone systems like RingCentral Office provide a central online interface, employee activity can be pulled up in administrative logs. This means employers can track how much time their employees are spending on the phone.<\/p>\n<p>Adding a <a href=\"https:\/\/www.ringcentral.com\/virtual-phone-system.html\">virtual phone system<\/a> to this setup further enhances productivity tracking. A virtual phone system integrates with your cloud-based solution to offer detailed analytics and reporting on call patterns, response times, and other key metrics. This additional layer of insight helps employers manage and optimize their team&#8217;s performance more effectively.<\/p>\n<p>Another obstacle to agile work is equipment and set-up requirements. With traditional phone systems, the cost of additional hardware can prove prohibitive. But the cloud completely removes this burden, as all phone infrastructure is hosted online. Cloud telephony users don\u2019t even need a phone handset, because calls may be made and received directly through individuals&#8217;\u00a0Mac or Windows computers.<\/p>\n<p>A final obstacle that can stand in the way of agile working is the nature of work itself. Traditionally, team members needed to be located in an office, hooked up to the same phone system as their colleagues. However, because calls through a cloud-based telephone system can be picked up from anywhere, employees are no longer pinned to a single location. In fact, call handling rules can be created to only forward calls when recipients are available.<\/p>\n<p>Home working may continue to come under some scrutiny, but with performance monitoring, set-up and team continuity all taken care of, <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/how-it-works.html?bmid=BLOGLEADS&amp;CID=SOCIAL\" target=\"_blank\" rel=\"noopener noreferrer\">cloud phone systems<\/a> can play a strong role in boosting both work-life fit and productivity.<\/p>\n<p><em>Featured photo courtesy of <a href=\"https:\/\/www.flickr.com\/people\/63469405@N08\/\">H Sterling Cross<\/a> via photopin <a href=\"https:\/\/creativecommons.org\">cc<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Escaping the office and working from home can offer greater flexibility, a sense of autonomy and increased job satisfaction. So it\u2019s easy to see why agile working is becoming more and more popular. But the debate rolls on &#8211; is home working actually beneficial to productivity? There\u2019s a perception that people can get away with &#8230;<\/p>\n","protected":false},"author":29,"featured_media":36572,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[2480,113,1248,2450,2481,2446,356,121,2447,135,2448,106,2455],"class_list":["post-36571","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","tag-agile-work","tag-business-phone-system","tag-business-phones","tag-business-voip-uk","tag-home-work","tag-hosted-voip","tag-remote-work","tag-ringcentral-office","tag-ringcentral-uk","tag-telecommuting","tag-uk-voip-service","tag-voip","tag-voip-providers-uk"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Increase Agility With a Cloud Business Phone System | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Escaping the office and working from home can offer greater flexibility, a sense of autonomy and increased job satisfaction. So it\u2019s easy to see why agile\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Increase Agility With a Cloud Business Phone System\" \/>\n<meta property=\"og:description\" content=\"Escaping the office and working from home can offer greater flexibility, a sense of autonomy and increased job satisfaction. So it\u2019s easy to see why agile\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2014-01-27T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-27T09:54:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/large_6700757993.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"640\" \/>\n\t<meta property=\"og:image:height\" content=\"423\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"Increase Agility With a Cloud Business Phone System\",\"datePublished\":\"2014-01-27T00:00:00+00:00\",\"dateModified\":\"2024-08-27T09:54:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/\"},\"wordCount\":540,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/large_6700757993.jpg\",\"keywords\":[\"agile work\",\"business phone system\",\"business phones\",\"business voip uk\",\"home work\",\"hosted VoIP\",\"remote work\",\"Ringcentral Office\",\"RingCentral UK\",\"telecommuting\",\"uk voip service\",\"VOIP\",\"voip providers uk\"],\"articleSection\":[\"Communication &amp; collaboration\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/\",\"name\":\"Increase Agility With a Cloud Business Phone System | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/increase-agility-with-a-cloud-business-phone-system\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/large_6700757993.jpg\",\"datePublished\":\"2014-01-27T00:00:00+00:00\",\"dateModified\":\"2024-08-27T09:54:39+00:00\",\"description\":\"Escaping the office and working from home can offer greater flexibility, a sense of autonomy and increased job satisfaction. 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