{"id":36565,"date":"2013-09-15T00:00:00","date_gmt":"2013-09-15T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/what-a-world-class-business-phone-system-can-do\/"},"modified":"2025-02-09T17:42:02","modified_gmt":"2025-02-10T01:42:02","slug":"what-a-world-class-business-phone-system-can-do","status":"publish","type":"post","link":"\/us\/en\/blog\/what-a-world-class-business-phone-system-can-do\/","title":{"rendered":"What a &#8216;World-Class&#8217; Business Phone System Can Do"},"content":{"rendered":"<p style=\"text-align: center;\"><a href=\"\/blog\/2013\/09\/what-a-world-class-business-phone-system-can-do\/world-class\/\" target=\"_blank\" rel=\"attachment wp-att-12876 noopener noreferrer\"><img decoding=\"async\" class=\"aligncenter wp-image-12876\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/world-class.jpg\" alt=\"world class\" width=\"567\" height=\"567\" \/><\/a><\/p>\n<p>What if a business could operate a telephone system rivalling that of a multinational corporation? In the past, this may have been a fantasy. But technological advances are now bringing game-changing possibilities.<\/p>\n<p>First let\u2019s tackle the actual meaning of \u2018world-class\u2019. Beneath are a number of scenarios highlighting some common limitations of traditional telephone systems in comparison with those on the cutting edge.<\/p>\n<p>Traditional Capability: Telephone calls go unanswered while employees are out of the office.<br \/>\n<strong>World-Class Capability<\/strong>: Calls can be programmed to reach employees wherever they are.<\/p>\n<p>Traditional Capability: If each team member has a separate number, calls go unanswered when they are unavailable.<br \/>\n<strong>World-Class Capability<\/strong>: Calls made to a busy person can be overflowed to his\/her colleagues.<\/p>\n<p>Traditional Capability: If lines are busy, callers are diverted straight to voicemail, where there is no guarantee they\u2019ll leave a message.<br \/>\n<strong>World-Class Capability<\/strong>: Callers may be held in a queue and updated with pre-recorded on-hold messages.<\/p>\n<p>Traditional Capability: Different company locations appear disjointed when operating under separate local numbers.<br \/>\n<strong>World-Class Capability<\/strong>: Even remote offices are connected, with each location operating under the same <a href=\"https:\/\/www.ringcentral.com\/business-phone-numbers.html\">business number<\/a>.<\/p>\n<p>Traditional Capability: Complexity is introduced when a business grows.<br \/>\n<strong>World-Class Capability<\/strong>: New extensions are added to a central number as a business grows.<\/p>\n<p>Traditional Capability: All calls reach the same destination.<br \/>\n<strong>World-Class Capability<\/strong>: Calls can be screened and routed to the most appropriate destination, based on the time of day, caller ID and even called number.<\/p>\n<p>Historically, a &#8220;world-class&#8221; business phone system would have been out of reach for small and midsize businesses. However, with the advent of cloud telephony, companies can access enterprise-grade phone capabilities for <a href=\"https:\/\/www.ringcentral.com\/gb\/en\/office\/plansandpricing.html\" target=\"_blank\" rel=\"noopener noreferrer\">a small monthly fee<\/a>.<\/p>\n<p>Want to learn more about what a world-class <a href=\"https:\/\/www.ringcentral.com\/solutions\/office\/call.html\">business phone system<\/a> can do? Contact the RingCentral UK sales line on\u00a00800 098 8136.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What if a business could operate a telephone system rivalling that of a multinational corporation? In the past, this may have been a fantasy. But technological advances are now bringing game-changing possibilities. First let\u2019s tackle the actual meaning of \u2018world-class\u2019. Beneath are a number of scenarios highlighting some common limitations of traditional telephone systems in &#8230;<\/p>\n","protected":false},"author":29,"featured_media":36566,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[113,1248,99,2450,2446,121,2447,2448,106,108,2475],"class_list":["post-36565","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","tag-business-phone-system","tag-business-phones","tag-business-voip","tag-business-voip-uk","tag-hosted-voip","tag-ringcentral-office","tag-ringcentral-uk","tag-uk-voip-service","tag-voip","tag-voip-service","tag-world-class-business-phone-system"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What a &#039;World-Class&#039; Business Phone System Can Do | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"What if a business could operate a telephone system rivalling that of a multinational corporation? 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