{"id":36008,"date":"2013-07-16T00:00:00","date_gmt":"2013-07-16T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/five-business-benefits-of-cloud-telephony\/"},"modified":"2025-02-09T17:53:00","modified_gmt":"2025-02-10T01:53:00","slug":"five-business-benefits-of-cloud-telephony","status":"publish","type":"post","link":"\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/","title":{"rendered":"5 Business Benefits of Cloud Telephony"},"content":{"rendered":"<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-11681\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg\" alt=\"medium_6691744587\" width=\"500\" height=\"375\" \/>How complicated are your communications with vendors, partners, prospects and customers? Phone calls, faxes, emails, text messages &#8211; it&#8217;s a lot to handle. Plus, the days of sitting at a desk between 9 and 5 are long past: now, work happens at home, on the road and at client sites (in addition to the office).<\/p>\n<p>Quite simply, 20th-century telephony infrastructure can&#8217;t keep up with the way we work today. If you&#8217;re still using a clunky on-premise communications products, you&#8217;re missing out (and you&#8217;re probably paying way too much!).<\/p>\n<p>Here are the five biggest benefits of modern cloud telephony (a.k.a. hosted VoIP or cloud phone systems). Which of these is most important to you?<\/p>\n<p><strong>1. Simplicity<\/strong><\/p>\n<p>Cloud telephony requires no on-site equipment. That means you don&#8217;t have a PBX (private branch exchange) box taking up space in a closet, or thousands of feet of copper wiring in your walls or cable ducts.<\/p>\n<p>Plus, the lack of physical hardware frees you from ongoing maintenance and upgrades. With a hosted voice product like <a href=\"https:\/\/www.ringcentral.com\/office\/how-it-works.html?bmid=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral Office<\/a>, all back-end changes are handled invisibly.<\/p>\n<p><strong>2. Mobility<\/strong><\/p>\n<p>Cloud telephony grants you full phone-system functionality\u00a0<span style=\"text-decoration: underline;\">wherever there&#8217;s an internet connection<\/span>. You can change answering rules, access voicemail and fax messages and view call activity, regardless of your location.<\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/office\/features\/rcmobile\/overview.html?bmid=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">RingCentral&#8217;s mobile apps<\/a> make staying connected to your business especially easy. The latest version of RingCentral&#8217;s app for iOS and Android devices lets you place calls over VoIP, send and receive text messages, create faxes and arrange <a href=\"https:\/\/www.ringcentral.com\/free-conference-call.html\">conference calls<\/a>, in addition to managing all of your phone settings.<\/p>\n<p><strong>3. Cost Efficiency<\/strong><\/p>\n<p>With hosted VoIP solutions like RingCentral, there&#8217;s no lock-in to long-term contracts or expensive hardware. You can sign up on a pay-as-you-go &#8211; i.e., month-to-month &#8211; basis to <span style=\"text-decoration: underline;\">keep your cost structure manageable<\/span>.<\/p>\n<p>Cloud telephony products are typically less expensive than on-premise <a href=\"https:\/\/www.ringcentral.com\/solutions\/office\/call.html\">business phone systems<\/a> over the long term, as well. Because there&#8217;s no hardware to manage (other than desk phones, when applicable), you can wave goodbye to pricey technical contractors.<\/p>\n<p><strong>4. Flexibility<\/strong><\/p>\n<p>A cloud phone system can grow or shrink as business conditions warrant. Adding extensions or direct numbers requires only a few mouse clicks, and new extensions can be provisioned in just a few minutes&#8217; time.<\/p>\n<p>Whether your colleagues are located in a single building or scattered across the country, hosted VoIP makes it possible for everyone in your organization to operate on <span style=\"text-decoration: underline;\">a single communication system<\/span>. You can have one <a href=\"https:\/\/www.ringcentral.com\/business-phone-numbers.html\">business number<\/a> with multiple extensions and departments &#8211; all configurable from a computer or mobile device.<\/p>\n<p><strong>5. Focus<\/strong><\/p>\n<p>Cloud telephony products&#8217; simple, flexible design greatly streamline phone system management. And <span style=\"text-decoration: underline;\">the less time spent managing your phones, the more time you have to do value-adding work<\/span>.<\/p>\n<p>Cloud phone service enables you to focus on what really matters: satisfying customers and increasing sales. By empowering you to adjust your phone system quickly and easily, without being tied down to outmoded systems or processes, cloud phone systems can make your business work better.<\/p>\n<p>Greater flexibility, greater control and a lower total cost of operation: Sounds pretty good!<\/p>\n<p><em>Featured photo courtesy of <a href=\"https:\/\/www.flickr.com\/people\/perolofforsberg\/\">Per Olof Forsberg<\/a> via photopin <a href=\"https:\/\/creativecommons.org\">cc<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How complicated are your communications with vendors, partners, prospects and customers? Phone calls, faxes, emails, text messages &#8211; it&#8217;s a lot to handle. Plus, the days of sitting at a desk between 9 and 5 are long past: now, work happens at home, on the road and at client sites (in addition to the office). &#8230;<\/p>\n","protected":false},"author":29,"featured_media":36009,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[110,658,229,1811,948,1812,1813,905,1814,106],"class_list":["post-36008","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication-and-collaboration","tag-business-phone","tag-cloud","tag-cloud-computing","tag-cloud-phone-service","tag-cloud-phone-system","tag-cost","tag-flexibility","tag-mobility","tag-simplicity","tag-voip"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>5 Business Benefits of Cloud Telephony | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"How complicated are your communications with vendors, partners, prospects and customers? Phone calls, faxes, emails, text messages - it&#039;s a lot to handle.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"5 Business Benefits of Cloud Telephony\" \/>\n<meta property=\"og:description\" content=\"How complicated are your communications with vendors, partners, prospects and customers? Phone calls, faxes, emails, text messages - it&#039;s a lot to handle.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2013-07-16T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-10T01:53:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"500\" \/>\n\t<meta property=\"og:image:height\" content=\"375\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"5 Business Benefits of Cloud Telephony\",\"datePublished\":\"2013-07-16T00:00:00+00:00\",\"dateModified\":\"2025-02-10T01:53:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/\"},\"wordCount\":531,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg\",\"keywords\":[\"business phone\",\"cloud\",\"Cloud computing\",\"cloud phone service\",\"cloud phone system\",\"cost\",\"flexibility\",\"mobility\",\"simplicity\",\"VOIP\"],\"articleSection\":[\"Communication &amp; collaboration\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/\",\"name\":\"5 Business Benefits of Cloud Telephony | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg\",\"datePublished\":\"2013-07-16T00:00:00+00:00\",\"dateModified\":\"2025-02-10T01:53:00+00:00\",\"description\":\"How complicated are your communications with vendors, partners, prospects and customers? Phone calls, faxes, emails, text messages - it's a lot to handle.\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg\",\"width\":500,\"height\":375},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"5 Business Benefits of Cloud Telephony\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\",\"name\":\"RingCentral Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"caption\":\"RingCentral Team\"},\"sameAs\":[\"https:\/\/www.ringcentral.com\"],\"url\":\"\/us\/en\/blog\/author\/ringcentral-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"5 Business Benefits of Cloud Telephony | RingCentral Blog","description":"How complicated are your communications with vendors, partners, prospects and customers? Phone calls, faxes, emails, text messages - it's a lot to handle.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/","og_locale":"en_US","og_type":"article","og_title":"5 Business Benefits of Cloud Telephony","og_description":"How complicated are your communications with vendors, partners, prospects and customers? Phone calls, faxes, emails, text messages - it's a lot to handle.","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2013-07-16T00:00:00+00:00","article_modified_time":"2025-02-10T01:53:00+00:00","og_image":[{"width":500,"height":375,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg","type":"image\/jpeg"}],"author":"RingCentral Team","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#article","isPartOf":{"@id":"\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/"},"author":{"name":"RingCentral Team","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358"},"headline":"5 Business Benefits of Cloud Telephony","datePublished":"2013-07-16T00:00:00+00:00","dateModified":"2025-02-10T01:53:00+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/"},"wordCount":531,"commentCount":0,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg","keywords":["business phone","cloud","Cloud computing","cloud phone service","cloud phone system","cost","flexibility","mobility","simplicity","VOIP"],"articleSection":["Communication &amp; collaboration"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#respond"]}]},{"@type":"WebPage","@id":"\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/","name":"5 Business Benefits of Cloud Telephony | RingCentral Blog","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg","datePublished":"2013-07-16T00:00:00+00:00","dateModified":"2025-02-10T01:53:00+00:00","description":"How complicated are your communications with vendors, partners, prospects and customers? Phone calls, faxes, emails, text messages - it's a lot to handle.","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg","width":500,"height":375},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"5 Business Benefits of Cloud Telephony"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358","name":"RingCentral Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","caption":"RingCentral Team"},"sameAs":["https:\/\/www.ringcentral.com"],"url":"\/us\/en\/blog\/author\/ringcentral-team\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/medium_6691744587.jpg","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/ringcentral-team\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">RingCentral Team<\/span><\/a>","rc_author_full_name":"RingCentral Team","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/ringcentral-logo-new.png","rc_author_link":"\/us\/en\/blog\/author\/ringcentral-team\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/communication-and-collaboration\/amp\">Communication &amp; collaboration<\/a>","amp_link":"\/us\/en\/blog\/five-business-benefits-of-cloud-telephony\/amp","excerpt_title":"5 Business Benefits of Cloud Telephony","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/36008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=36008"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/36008\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/36009"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=36008"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=36008"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=36008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}