{"id":35129,"date":"2010-08-18T00:00:00","date_gmt":"2010-08-18T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/"},"modified":"2020-08-12T15:55:11","modified_gmt":"2020-08-12T15:55:11","slug":"tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls","status":"publish","type":"post","link":"\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/","title":{"rendered":"Using RingCentral Call Controller to Manage Your Calls"},"content":{"rendered":"<p>With <a href=\"https:\/\/www.ringcentral.com\/office\/features\/softphone\/overview.html?pid=blognew\">RingCentral Call Controller\u2122<\/a>, you can easily manage your calls from any PC or Mac. This unique, interactive tool provides you with\u00a0the phone functionality you require &#8211; from your computer. Using Call Controller, you&#8217;re able to:<\/p>\n<ul>\n<li>Screen calls<\/li>\n<li>Take calls on your PC or Mac<\/li>\n<li>View call logs and return calls with a single click<\/li>\n<li>Route calls in real-time<\/li>\n<li>Type text-to-speech messages to callers before answering<\/li>\n<li>Intercept customers while they&#8217;re leaving a message<\/li>\n<li>Join multiple calls into a single call<\/li>\n<li>Record calls<\/li>\n<li>Design, annotate, send, and receive faxes<\/li>\n<li>Make it easy to call Microsoft<sup>\u00ae<\/sup> Outlook<sup>\u00ae<\/sup> contacts<\/li>\n<li>Fax directly from Microsoft Windows programs<\/li>\n<li>Access visual <a href=\"https:\/\/www.ringcentral.com\/features\/voicemail\/overview.html?pid=blognew\" target=\"_blank\" rel=\"noopener noreferrer\">voicemail<\/a><\/li>\n<\/ul>\n<p>To download RingCentral Call Controller:<\/p>\n<ol>\n<li><span style=\"text-decoration: underline\"><a href=\"https:\/\/service.ringcentral.com\/login.asp\">Log in to your RingCentral account.<\/a><\/span><\/li>\n<li>Navigate to <strong>Download<\/strong> &gt; <strong>DOWNLOAD NOW<\/strong>.<\/li>\n<\/ol>\n<p>Install the application, plug in a <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/best-bluetooth-headsets\/\">Bluetooth headset<\/a> and start managing your calls today!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>With RingCentral Call Controller\u2122, you can easily manage your calls from any PC or Mac. This unique, interactive tool provides you with\u00a0the phone functionality you require &#8211; from your computer. Using Call Controller, you&#8217;re able to: Screen calls Take calls on your PC or Mac View call logs and return calls with a single click &#8230;<\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18390],"tags":[110,111,99,466,185,191,194,196,117,161,119,102,103,152,180,162,243,123,108],"class_list":["post-35129","post","type-post","status-publish","format-standard","hentry","category-communication-and-collaboration","tag-business-phone","tag-business-phone-number","tag-business-voip","tag-call-controller","tag-call-management","tag-fax-by-internet","tag-online-fax-service","tag-online-faxing-services","tag-phone-number-for-business","tag-phone-service-providers","tag-phone-services","tag-phone-system","tag-ringcentral-features","tag-ringcentral-tips","tag-send-an-internet-fax","tag-small-business","tag-tuesday-tips","tag-virtual-number","tag-voip-service"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Using RingCentral Call Controller to Manage Your Calls | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"With RingCentral Call Controller\u2122, you can easily manage your calls from any PC or Mac. This unique, interactive tool provides you with\u00a0the phone\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Using RingCentral Call Controller to Manage Your Calls\" \/>\n<meta property=\"og:description\" content=\"With RingCentral Call Controller\u2122, you can easily manage your calls from any PC or Mac. This unique, interactive tool provides you with\u00a0the phone\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2010-08-18T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-08-12T15:55:11+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/web_home_HOME_def.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"Using RingCentral Call Controller to Manage Your Calls\",\"datePublished\":\"2010-08-18T00:00:00+00:00\",\"dateModified\":\"2020-08-12T15:55:11+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/\"},\"wordCount\":147,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"keywords\":[\"business phone\",\"business phone number\",\"business VoIP\",\"Call Controller\",\"call management\",\"fax by internet\",\"Online Fax Service\",\"online faxing services\",\"phone number for business\",\"phone service providers\",\"phone services\",\"phone system\",\"ringcentral features\",\"RingCentral Tips\",\"send an internet fax\",\"small business\",\"Tuesday Tips\",\"virtual number\",\"voip service\"],\"articleSection\":[\"Communication &amp; collaboration\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/\",\"name\":\"Using RingCentral Call Controller to Manage Your Calls | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"datePublished\":\"2010-08-18T00:00:00+00:00\",\"dateModified\":\"2020-08-12T15:55:11+00:00\",\"description\":\"With RingCentral Call Controller\u2122, you can easily manage your calls from any PC or Mac. This unique, interactive tool provides you with\u00a0the phone\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Using RingCentral Call Controller to Manage Your Calls\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\",\"name\":\"RingCentral Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"caption\":\"RingCentral Team\"},\"sameAs\":[\"https:\/\/www.ringcentral.com\"],\"url\":\"\/us\/en\/blog\/author\/ringcentral-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Using RingCentral Call Controller to Manage Your Calls | RingCentral Blog","description":"With RingCentral Call Controller\u2122, you can easily manage your calls from any PC or Mac. This unique, interactive tool provides you with\u00a0the phone","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/","og_locale":"en_US","og_type":"article","og_title":"Using RingCentral Call Controller to Manage Your Calls","og_description":"With RingCentral Call Controller\u2122, you can easily manage your calls from any PC or Mac. This unique, interactive tool provides you with\u00a0the phone","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2010-08-18T00:00:00+00:00","article_modified_time":"2020-08-12T15:55:11+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/web_home_HOME_def.png","type":"image\/png"}],"author":"RingCentral Team","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/#article","isPartOf":{"@id":"\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/"},"author":{"name":"RingCentral Team","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358"},"headline":"Using RingCentral Call Controller to Manage Your Calls","datePublished":"2010-08-18T00:00:00+00:00","dateModified":"2020-08-12T15:55:11+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/"},"wordCount":147,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"keywords":["business phone","business phone number","business VoIP","Call Controller","call management","fax by internet","Online Fax Service","online faxing services","phone number for business","phone service providers","phone services","phone system","ringcentral features","RingCentral Tips","send an internet fax","small business","Tuesday Tips","virtual number","voip service"],"articleSection":["Communication &amp; collaboration"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/","name":"Using RingCentral Call Controller to Manage Your Calls | RingCentral Blog","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"datePublished":"2010-08-18T00:00:00+00:00","dateModified":"2020-08-12T15:55:11+00:00","description":"With RingCentral Call Controller\u2122, you can easily manage your calls from any PC or Mac. This unique, interactive tool provides you with\u00a0the phone","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"Using RingCentral Call Controller to Manage Your Calls"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358","name":"RingCentral Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","caption":"RingCentral Team"},"sameAs":["https:\/\/www.ringcentral.com"],"url":"\/us\/en\/blog\/author\/ringcentral-team\/"}]}},"rc_img_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/themes\/ringcentral\/assets\/images\/imgSample.jpg","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/ringcentral-team\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">RingCentral Team<\/span><\/a>","rc_author_full_name":"RingCentral Team","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/ringcentral-logo-new.png","rc_author_link":"\/us\/en\/blog\/author\/ringcentral-team\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/communication-and-collaboration\/amp\">Communication &amp; collaboration<\/a>","amp_link":"\/us\/en\/blog\/tuesday-tip-using-ringcentral-call-controller-to-manage-your-calls\/amp","excerpt_title":"Using RingCentral Call Controller to Manage Your Calls","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/35129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=35129"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/35129\/revisions"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=35129"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=35129"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=35129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}