No one likes being put on hold. And listening to bad music while waiting for customer service is truly like adding insult to injury. A few minutes of being assaulted with\u00a0elevator-music\u00a0versions of easy-listening hits from a bygone era can get on the nerves of even your best customers.<\/p>\n
Your choice of On Hold Music <\/a>should communicate the values of your business and let callers know that their business is important to you. Just as important is adding custom messages <\/a>to your call holding system, as they allow you to speak directly to your callers and promote the products and services you offer. Messages also provide an opportunity to inform callers of upcoming sales or company news and present a professional image that’s in line with your customers’ tastes and preferences.<\/p>\n Of course, there are a few songs that, under any circumstance, you wouldn’t want your customers to hear while they’re holding. Here’s a list of\u00a0eight songs that you\u00a0don’t want on your on-hold playlist. Are there other songs you’d add to this list? Share them with fellow RingCentral customers on our Facebook page<\/a>.<\/p>\n 1. The Waiting – Tom Petty<\/strong><\/p>\n “The waiting is the hardest part” is not what you want your customers to be thinking!<\/p>\n