{"id":34948,"date":"2009-10-29T00:00:00","date_gmt":"2009-10-29T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/the-future-of-voip\/"},"modified":"2022-10-24T07:51:27","modified_gmt":"2022-10-24T14:51:27","slug":"the-future-of-voip","status":"publish","type":"post","link":"\/us\/en\/blog\/the-future-of-voip\/","title":{"rendered":"The Future of VoIP"},"content":{"rendered":"<p><em>by John Sung Kim, founder of <a href=\"https:\/\/www.five9.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Five9<\/a><\/em><\/p>\n<p>Many have speculated on the future of <a href=\"https:\/\/voipinfo.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">VoIP<\/a>. The reality is, there are actually five distinct and separate markets for voice over the net:<\/p>\n<p>&#8211; Consumer Free VoIP<br \/>\n&#8211; Consumer Home VoIP<br \/>\n&#8211; Small Business VoIP<br \/>\n&#8211; Large Business VoIP<br \/>\n&#8211; Telco VoIP<\/p>\n<p><a href=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/rcphone.jpg\"><img decoding=\"async\" class=\"alignright size-full wp-image-363\" title=\"rcphone\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/07\/rcphone.jpg\" alt=\"rcphone\" width=\"244\" height=\"373\" \/><\/a>This month we&#8217;ll cover the first category of consumer free. In 2004 I started a VC-funded VoIP company, and back then we had to license a SIP stack ($70k) and SIP soft-phone clients ($10 each) to our endpoint customers. That was when asterisk and other open <a href=\"https:\/\/blogs.zdnet.com\/open-source\/?p=732\" target=\"_blank\" rel=\"noopener noreferrer\">SIP stack software<\/a> was still in its relative infancy and <a href=\"https:\/\/www.ringcentral.com\/lp\/virtualphonenumber.asp?pid=BLOGNEW\" target=\"_blank\" rel=\"noopener noreferrer\">virtual phones<\/a> as a free application were unthinkable.<\/p>\n<p>Though it&#8217;s only been five years, there are dozens of VoIP companies (not just Skype\u2014here are a few <a href=\"https:\/\/www.ringcentral.com\/small-business\/blog\/skype-alternatives\/\">alternatives to Skype<\/a> if you&#8217;re interested) that offer free applications that allow voice over net communication without license fees. What this means is that there are desktop applications for both Mac and PC (and now on smartphones such as iPhones, BlackBerrys and Android phones) that leverage the web to call another client on the web. However, this is where &#8220;free&#8221; for the consumer ends.<\/p>\n<p>If you call, even using a free VoIP service, another landline via the good old POTS (Plain Old Telephone System), you&#8217;ll pay a &#8220;<a href=\"https:\/\/www.techdirt.com\/articles\/20070207\/123022.shtml\" target=\"_blank\" rel=\"noopener noreferrer\">termination fee<\/a>&#8221; to network operators. The fee can range from a tenth of a penny per minute to over 6 cents per minute in more rural areas where there is less competition.<\/p>\n<p>That means Skype&#8217;s charge of 2 cents per minute to call any U.S. landline is calculated to turn a profit &#8211; but also assumes that most calls will terminate in a major metropolitan area. Personal experience dealing with large telco bills tells me that if anyone calls a landline in Alaska and only has to pay 2 cents per minute, someone is losing money.<\/p>\n<p><em>Photo by <a href=\"https:\/\/www.flickr.com\/photos\/inacentaurdump\/3343543284\/\" target=\"_blank\" rel=\"noopener noreferrer\">inacentaurdump<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>by John Sung Kim, founder of Five9 Many have speculated on the future of VoIP. The reality is, there are actually five distinct and separate markets for voice over the net: &#8211; Consumer Free VoIP &#8211; Consumer Home VoIP &#8211; Small Business VoIP &#8211; Large Business VoIP &#8211; Telco VoIP This month we&#8217;ll cover the &#8230;<\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18390,18391],"tags":[110,111,112,113,114,99,117,118,161,119,102,162,123,105,107,108,109],"class_list":["post-34948","post","type-post","status-publish","format-standard","hentry","category-business-leadership","category-communication-and-collaboration","category-it-leadership","tag-business-phone","tag-business-phone-number","tag-business-phone-service","tag-business-phone-system","tag-business-telephone","tag-business-voip","tag-phone-number-for-business","tag-phone-service","tag-phone-service-providers","tag-phone-services","tag-phone-system","tag-small-business","tag-virtual-number","tag-voice-over-ip","tag-voip-calling","tag-voip-service","tag-voip-service-providers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The Future of VoIP | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"by John Sung Kim, founder of Five9 Many have speculated on the future of VoIP. The reality is, there are actually five distinct and separate markets for\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-future-of-voip\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Future of VoIP\" \/>\n<meta property=\"og:description\" content=\"by John Sung Kim, founder of Five9 Many have speculated on the future of VoIP. The reality is, there are actually five distinct and separate markets for\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/the-future-of-voip\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2009-10-29T00:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-24T14:51:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/web_home_HOME_def.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/the-future-of-voip\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/the-future-of-voip\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"The Future of VoIP\",\"datePublished\":\"2009-10-29T00:00:00+00:00\",\"dateModified\":\"2022-10-24T14:51:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/the-future-of-voip\/\"},\"wordCount\":324,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"keywords\":[\"business phone\",\"business phone number\",\"business phone service\",\"business phone system\",\"business telephone\",\"business VoIP\",\"phone number for business\",\"phone service\",\"phone service providers\",\"phone services\",\"phone system\",\"small business\",\"virtual number\",\"voice over ip\",\"VoIP Calling\",\"voip service\",\"voip service providers\"],\"articleSection\":[\"Business &amp; leadership\",\"Communication &amp; collaboration\",\"IT leadership\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/the-future-of-voip\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/the-future-of-voip\/\",\"name\":\"The Future of VoIP | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"datePublished\":\"2009-10-29T00:00:00+00:00\",\"dateModified\":\"2022-10-24T14:51:27+00:00\",\"description\":\"by John Sung Kim, founder of Five9 Many have speculated on the future of VoIP. 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