{"id":34913,"date":"2020-11-01T00:00:00","date_gmt":"2020-11-01T00:00:00","guid":{"rendered":"https:\/\/newrcblog.wpengine.com\/pbx-and-the-cloud-when-internet-telephony-will-be-the-only-telephony\/"},"modified":"2025-07-02T08:32:32","modified_gmt":"2025-07-02T15:32:32","slug":"virtual-law-firm","status":"publish","type":"post","link":"\/us\/en\/blog\/virtual-law-firm\/","title":{"rendered":"Before expanding to a virtual law firm: What you need to know"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Virtual law firms do away with the traditional brick-and-mortar office space, and instead, choose to serve their clients primarily\u2014if not entirely\u2014through the use of technology.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This approach is becoming increasingly popular, spurred on by major advances in communications technology, and the ever-present quest to find more competitive business models and improve profit margins. What\u2019s more, the COVID-19 pandemic has caused a seismic shift in how businesses and clients engage with one another\u2014more and more people are now perfectly comfortable dealing with businesses without ever having to interact with them in person.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But what does it take to run a virtual law firm successfully? What unique challenges will you face when operating your firm in a virtual environment?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this post, we\u2019ll explore some of the fundamental questions you\u2019ll need to address when starting a virtual law firm and look at some common difficulties that are likely to crop up once you\u2019re up and running.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What we\u2019ll cover:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><a href=\"#benefits\"><span style=\"font-weight: 400;\">The benefits of running a virtual law firm<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#basics\"><span style=\"font-weight: 400;\">How to start a virtual law firm: The basics<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><a href=\"#tools\"><span style=\"font-weight: 400;\">The tools you\u2019ll need to run a virtual law firm<\/span><\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">As a business that&#8217;s built a tool that is designed to help you keep your attorneys, staff, and clients connected, we\u2019ve got a firsthand look at the types of tools, people, and processes that are typically needed to make your firm\u2019s transition to the virtual world a success.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, let\u2019s start off by looking at the advantages of adopting a remote-working model for your law firm.<\/span><\/p>\n<hr \/>\n<p class=\"p1\">See how these four law firms from Florida, Chicago, and New York adapted their operations to work from anywhere\u2014while still providing a great client experience. Download the free case study playbook!<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"http:\/\/netstorage.ringcentral.com\/ebook\/how_to_run_a_remote_legal_practice.pdf\" data-id=\"6a0c4d3b3c90d\" id=\"6a0c4d3b3c90d\">\n\t\t<button tabindex=\"on\"  on=\"tap:6a0c4d3b3c90d.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83c\udf1f Get it now<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udcf1 Learn how to run a remote-friendly law firm with these four case studies from real American firms.<\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div><input type=\"hidden\" name=\"Asset_ID__c\" value=\"ODAM-01547\" class=\"download-form-input\"><\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Start working from anywhere\">Start working from anywhere<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a0c4d3b3c90d.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\"><a id=\"benefits\"><\/a><br \/>\nThe benefits of running a virtual law firm\u2014why do it?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Some attorneys fear the idea of incorporating more technology into their practices, and rightfully so.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They worry that doing so will expose them to unnecessary risks around security and privacy. But the fact is that most modern-day tools aren\u2019t only safe and secure, they&#8217;re also extremely client-friendly and reliable.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you can overcome this tech-skepticism (and put the right protocols in place, of course), you&#8217;ll get to appreciate these business benefits of running a firm virtually:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Lower overhead costs<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The core benefit of running your firm virtually is that you can save drastically on your overhead costs. Instead of paying for a fixed office space and all the material and maintenance costs that come with it, you can run a fully operational law firm on the cloud\u2014at a fraction of the cost.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Freedom(!)<\/span><\/h3>\n<p>One of the most precious assets we have is time. And commuting can take up a disproportionately large amount of our time, whether it&#8217;s commuting to and from the office, or traveling to meet clients.<\/p>\n<p>When you run a virtual law firm, you can get a lot of this time back. <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/mhps-law-customer-story\/\" target=\"_blank\" rel=\"noopener noreferrer\">Check out how MHP&amp;S Law from Tennessee runs a very successful remote-friendly firm.<\/a><\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p>Want to learn more about running a high-performing virtual law firm? Take a tour of our teardown series on <a href=\"https:\/\/www.ringcentral.com\/running-remote-legal-practice\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">how to run a remote-friendly legal practice<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<\/div>\n<h3><span style=\"font-weight: 400;\">More power to attract and retain talent<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The savings you make from having a lower overhead structure will often mean you can afford to compensate your lawyers (and yourself) more generously compared to a traditional firm. And better compensation will, of course, make your firm more attractive to better recruits.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But many lawyers find the virtual firm model appealing for other reasons too. The fact is, remote-working lawyers tend to enjoy far more control over their work-life balance. They spend less time commuting and have the freedom to choose how, when, and where they work\u2014whether it&#8217;s at home, in a coffee shop, or while waiting for the kids to finish dance class.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">A better client experience<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Having lower overhead costs means you can choose to pass on some of the cost savings to your clients in the form of lower billing rates or new fee structures. It also means you can afford to take on some riskier or more unusual cases than you would under a more traditional model. This combination of factors can make your firm more attractive to a much broader client population.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\"><a id=\"basics\"><\/a><br \/>\nHow to start a virtual law firm: The basics<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Before adopting a virtual model for your law firm, you\u2019ll need to give plenty of thought to the following considerations:<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Office space<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">One of the first things to think about before going virtual is whether you should have any kind of fixed office space. Do you anticipate needing to host clients in person often? Some firms adopt a hybrid model of having a semi-distributed workforce, but retaining a smaller physical office space, while other firms are fully remote and do away with brick-and-mortar locations altogether.\u00a0<\/span><\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p>Before making a decision, be sure to check your jurisdiction&#8217;s official office requirements, as in some states you can&#8217;t operate without a physical establishment.<\/p>\n<\/div>\n<h3><span style=\"font-weight: 400;\">Team structure<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Most virtual firms follow a similar organizational hierarchy to traditional firms and use the same kind of management structure to coordinate between attorneys, legal assistants, and support staff.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of course, the specific way your firm\u2019s departments are organized depends in large part on the type of matters you handle. That said, it\u2019s common for virtual firms to have an intake and referrals department to filter out poorly matched cases, a litigation department for when settlements can\u2019t be reached, a marketing team to handle promotion and <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/social-media-for-lawyers\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">social media<\/span><\/a><span style=\"font-weight: 400;\">, and an administrative team to deal with accounts and routine operational needs.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Process<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">When transitioning to a remote model, you\u2019ll need to update your firm\u2019s policies and processes to accommodate the switch and make sure that there\u2019s minimal disruption to your services while your employees and contractors get to grips with operating remotely.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, it should be clear to everyone how cases are to be processed within the new virtual setup. Once a new case has been assigned to a legal team, how will they initially reach out to the client to gather more details about the case, and what systems will they use to maintain correspondence?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once your updated processes have been defined, make sure you consistently communicate these new expectations with everyone. No one should be in any doubt about when online hours are, how tasks should be assigned, and what <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/communication-channels\/\" target=\"_blank\" rel=\"noopener noreferrer\">channels should be used for communication<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It might also be a good idea to host a weekly firm-wide meeting during which you iron out any issues around virtual caseload management\u2014at least until everyone gets their bearings.\u00a0\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Looking the part<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Even though working for a virtual law firm means your team members have more control over their personal work arrangements, it\u2019s still essential for everyone to project a professional image. This is an especially important factor if your attorneys use video conferencing to communicate with clients or referral partners.<\/span><\/p>\n<div class=\"tip\">\n<div class=\"tip-heading\"><b>\ud83d\udca1 Pro-tip:\u00a0<\/b><\/div>\n<p>You don&#8217;t have to lay down the law (ha) or anything, but consider communicating clear expectations around appropriate decor and clothing for <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/virtual-meetings\/\" target=\"_blank\" rel=\"noopener noreferrer\">video meetings<\/a> to make sure your firm\u2019s image remains polished and professional.<\/p>\n<\/div>\n<h3><span style=\"font-weight: 400;\">Developing your company culture<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Running a virtual law firm poses some unique difficulties that aren\u2019t necessarily present in a traditional brick-and-mortar setting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Perhaps the biggest problem is figuring out how to create and maintain a healthy and collaborative work culture when your coworkers are located in different places.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Coworkers might find it more difficult to build rapport with each other due to the lack of in-person communication. This form of communication is hard to replicate since it involves picking up on subtle cues in people\u2019s facial expressions, tone of voice, and <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/body-language-video-call\/\" target=\"_blank\" rel=\"noopener noreferrer\">body language<\/a>. These cues are important signals that help people to get to know each other better\u2014just think how hard it can be to convey humor, irony, or sarcasm in writing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A related challenge when it comes to building a tight-knit, virtual work culture is the absence of the traditional \u201cwater-cooler\u201d chat. Remote workers are prone to feeling like they\u2019re \u201con-the-clock\u201d whenever they interact over the phone or in writing and might be more inclined to keep everything exclusively work-related.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are a few ways to tackle these issues. The first thing is to repeatedly communicate your firm\u2019s core values and mission statement to foster a sense of unity and shared purpose. Another is to schedule regular one-on-one and team meetings during which some time is set aside for personal chat. Yet another commonly used method for nurturing team spirit is to organize periodic get-togethers where your team members can meet up and socialize\u2014it can be something low-key like a summer barbecue or a more luxurious event like a week-long annual retreat.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ultimately, however, your team\u2019s day-to-day readiness to work together and develop strong relationships will largely depend on the communication systems you have in place. Which takes us to our next point&#8230;<\/span><\/p>\n<hr \/>\n<p class=\"p1\">\ud83d\udc40\u00a0 Find out how one law firm provides a 24\/7 client experience\u2014without being online 24\/7.<\/p>\n<p class=\"p1\">\n<div class=\"download-form-widget standart-download-form\" data-url=\"https:\/\/netstorage.ringcentral.com\/case_studies\/freed_marcroft.pdf\" data-id=\"6a0c4d3b3ca45\" id=\"6a0c4d3b3ca45\">\n\t\t<button tabindex=\"on\"  on=\"tap:6a0c4d3b3ca45.toggleClass(class='open')\" class=\"open-modal-download-action download-form-button\" type=\"submit\">\ud83d\udcd9 Get the case study<\/button><\/p>\n<div class=\"download-form-modal\">\n<div class=\"download-form-modal-body\">\n<div class=\"download-form-modal-content\">\n<div class=\"download-form-modal-title\">\ud83d\udcd9 Get this free case study to find out the key to Freed Marcroft's success. <\/div>\n<form class=\"download-form SMB\" method=\"post\">\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Full Name\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"fullname\" placeholder=\"Full Name\" data-dl-events-hover=\"true\" data-dl-element=\"text\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<input class=\"download-form-input\" aria-label=\"Email (please enter a work email address)\" aria-required=\"true\" aria-invalid=\"false\" type=\"email\" autocomplete=\"on\" name=\"email\" placeholder=\"Email (please enter a work email address)\" data-dl-events-hover=\"true\" data-dl-element=\"email\" data-dl-additional-info=\"download form\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"popup_form\" value=\"1\">\n\t\t\t\t\t\t<\/div>\n<div>\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"Lead_Entry_Source__c\" value=\"RC Blog\" class=\"download-form-input\"\/>\n\t\t\t\t\t\t<\/div>\n<div class=\"download-form-part\">\n\t\t\t\t\t\t\t<button class=\"download-form-submit\" type=\"submit\" data-dl-element=\"button\" data-no-auto-dl=\"true\" data-dl-additional-info=\"download form\" data-dl-name=\"Get it now\">Get it now<\/button>\n\t\t\t\t\t\t<\/div>\n<\/p><\/form>\n<p> \t\t\t\t\t<button on=\"tap:6a0c4d3b3ca45.toggleClass(class='open')\" role=\"button\" tabindex=\"0\"  class=\"download-form-modal-close\"><\/button>\n\t\t\t\t<\/div>\n<div class=\"download-form-modal-thank\">Enjoy! <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p>\n<hr \/>\n<h2><span style=\"font-weight: 400;\"><a id=\"tools\"><\/a><br \/>\nThe tools you\u2019ll need to run a virtual law firm<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Technology forms the backbone of any remote team. Your virtual firm simply won\u2019t function without a suitable communications toolkit and systems that let you easily (and securely!) manage important client files and information. As someone running a virtual firm, you should always be on the lookout for new technologies that could help you solve your business problems.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you transition to virtual, the first thing to do is to take an inventory of the tools you already use so you can figure out what else you\u2019ll need. Most firms rely heavily on law practice management software to handle essential functions like appointment scheduling, time tracking, conflict checking, and legal case management. You should take the time to carefully consider your options and bear in mind that you may also need to invest in additional team training to make the most of any new tools you adopt.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When it comes to team communications in a virtual work environment, you can\u2019t expect to operate efficiently while relying exclusively on email and phone. Inboxes get cluttered and important conversations get buried, while phone calls aren\u2019t well-suited for certain tasks like documenting relevant information for later use.\u00a0<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Phone<\/span><\/h3>\n<p>Regardless of what anyone says right now though, it&#8217;s hard to argue with the fact that having a <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/find-best-phone-service-for-small-business\/\" target=\"_blank\" rel=\"noopener noreferrer\">phone service<\/a> is essential for almost every law firm, virtual or not. While video conferencing is a great new option (more on that later), a phone call is still one of the easiest and most convenient ways to get in touch with clients (and for them to reach you too).<\/p>\n<p>Now, of course, you could just use your typical <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/lp\/small-business-phone-service.html\">business phone<\/a> for this. But if you&#8217;re on the phone often with clients and colleagues, then you might need something a little more sophisticated. For instance, did you know that there are communication apps that allow you to flip your phone call from your phone to your computer?<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44983\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/switch-devices.png\" alt=\"switch call from video to phone\" width=\"819\" height=\"488\" \/><\/p>\n<p>Not only that, some of these apps also let you switch your phone call to a <a class=\"waffle-rich-text-link\" href=\"https:\/\/www.ringcentral.com\/video-call.html\">video call<\/a> (in case you want to talk face to face or share your screen) with just a tap:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-44978\" src=\"\/us\/en\/blog\/wp-content\/uploads\/2020\/11\/Call-to-Video-GIF.gif\" alt=\"flip from Call to Video\" width=\"375\" height=\"812\" \/><\/p>\n<p>And both of these neat features come included with the RingCentral desktop and mobile app! You can check it out in more detail here:<\/p>\n<hr \/>\n<p class=\"p1\"><span class=\"s1\">\ud83d\udd79\ufe0f<\/span> Get a hands-on look at how RingCentral works by booking a product tour!<\/p>\n<p class=\"p1\"><button data-href=\"#leadform-popup\" class=\"js-open-popup-activator btn primary\" >Choose a time<\/button><\/p>\n<p>\ud83d\udcb0 You can also <strong><a href=\"http:\/\/www.ringcentral.com\/roi-calculator\" target=\"_blank\" rel=\"noopener noreferrer\">use this calculator<\/a> <\/strong>to see roughly how much your business could save by using RingCentral to support your team&#8217;s communication with each other. (And clients, and contractors, and partners, and so on&#8230;)<\/p>\n<hr \/>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Instant messaging<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">What\u2019s more, when it comes to communicating with clients, around one in three (34%) clients prefer it when attorneys give them the option to stay in contact through channels like live chat or <\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/video-conferencing-for-law\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">video conferencing<\/span><\/a><span style=\"font-weight: 400;\">.<sup>1<\/sup><\/span><span style=\"font-weight: 400;\"> It\u2019s probably safe to assume that this figure is even higher for clients who specifically seek counsel from a virtual law firm.<\/span><\/p>\n<h3 class=\"heading h3\"><span style=\"font-weight: 400;\">Video conferencing<\/span><\/h3>\n<p>If you&#8217;re running a virtual law firm, then one of the biggest adjustments is likely going to be shifting from in-person meetings to virtual meetings.<\/p>\n<p>Which means you&#8217;ll need a good video conferencing software. (Learn more about <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-to-choose-video-conferencing-law\/\" target=\"_blank\" rel=\"noopener noreferrer\">how to choose a good tool for your firm<\/a>.)<\/p>\n<p><span style=\"font-weight: 400;\">So, if you&#8217;re running an online-focused law firm, it\u2019s essential to invest in tools that make it as easy as possible for your distributed team to collaborate <\/span><i><span style=\"font-weight: 400;\">and<\/span><\/i><span style=\"font-weight: 400;\"> that give your clients a variety of ways to keep in contact.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For example, RingCentral\u2019s <\/span><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/law-firms-cloud-phone-systems.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">virtual workspace for law firms<\/span><\/a><span style=\"font-weight: 400;\"> does exactly this by consolidating <a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/instant-messaging-programs\/\" target=\"_blank\" rel=\"noopener noreferrer\">instant messaging<\/a>, video meetings, and a modern <a href=\"https:\/\/www.ringcentral.com\/solutions\/small-business.html\">business phone system<\/a> all into one easy-to-use communications platform. And yes, it works on any device\u2014Mac or PC, Android or iOS:<\/span><\/p>\n<p><iframe sandbox=\"allow-scripts allow-same-origin allow-presentation\" title=\"Your anywhere workspace\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/9xaL89hYeFs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen sandbox=\"allow-same-origin allow-scripts allow-presentation\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">The platform creates an always-on line of communication for clients and brings together all their messages\u2014from social media, email, and live chat\u2014into one centralized dashboard so your team can reply promptly and accurately.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At the same time, your team members can stay in sync with each other through video meetings, manage caseloads and share files through team messaging, and capture and track client interactions with call logs.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Crucially, the RingCentral platform gives you added peace of mind by protecting all your conversations and client information through its <\/span><a href=\"https:\/\/www.ringcentral.com\/technology\/security.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">robust security measures<\/span><\/a><span style=\"font-weight: 400;\">. What\u2019s more, as an all-in-one communications platform, you\u2019ll no longer need to subscribe to multiple tools just to keep your team connected!\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Ready to transition to a virtual law firm?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Despite the benefits, taking the leap to running a virtual law firm is not for the faint-hearted. There\u2019s a considerable degree of preparation needed to ensure the smooth-running interplay between your processes, technology, and personnel in a virtual environment.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That said, provided you put in the necessary prep work upfront and are ready to make plenty of adaptations as you find your way in this new terrain, the rewards of working for a virtual firm can be significant.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><span style=\"font-weight: 400;\"><sup>1<\/sup>lawyer-monthly.com\/2018\/12\/rise-of-the-digital-demand-are-law-firms-meeting-clients-digital-needs<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Virtual law firms do away with the traditional brick-and-mortar office space, and instead, choose to serve their clients primarily\u2014if not entirely\u2014through the use of technology. This approach is becoming increasingly popular, spurred on by major advances in communications technology, and the ever-present quest to find more competitive business models and improve profit margins. What\u2019s more, &#8230;<\/p>\n","protected":false},"author":29,"featured_media":45030,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[17901,18669,24119],"tags":[1480],"class_list":["post-34913","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-leadership","category-verticals","category-law","tag-law"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Before expanding to a virtual law firm: What you need to know | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Everything you need to know about starting a virtual law firm or shifting your current firm to a remote-friendly environment. 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