{"id":34772,"date":"2020-07-08T15:12:33","date_gmt":"2020-07-08T22:12:33","guid":{"rendered":"https:\/\/www.ringcentral.com\/blog\/?p=34772"},"modified":"2025-03-13T06:44:18","modified_gmt":"2025-03-13T13:44:18","slug":"how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada","status":"publish","type":"post","link":"\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/","title":{"rendered":"How RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA"},"content":{"rendered":"

 <\/p>\n

Conducting business during the COVID-19 crisis is not unlike repairing an airplane mid-flight. As mechanics of their organizations, IT teams are scrambling to fix systems on the go, while installing technology for the first time. The pandemic thrust everyone into a living history lesson literally overnight, forever changing the way we conduct business.<\/p>\n

To become \u201cremote-friendly,\u201d organizations are migrating their operations from on-premises to the cloud without much prep time. The transition is unfamiliar and feels a bit like flying blind for many traditionally located businesses. For some, however, the shift is less stressful, thanks to proactive strategic planning from forward-thinking IT teams.<\/p>\n

NADA Continues to Serve Dealerships During Unprecedented Times<\/b><\/h3>\n

The National Automotive Dealers Association (NADA) is a non-profit trade association that represents franchised new-car and -truck dealers before the federal government, automakers, the media, and the general public. NADA also provides a robust slate of education, compliance, and business operations tools. Within a short period of time, NADA soon found itself among the essential-vendor list \u2013 due to its service to a critical workforce of vehicle sales and service employees \u2013 and had to transition its teams to remote life all while counseling tens of thousands of auto dealers looking for emergency guidance on a flurry of topics.<\/p>\n

NADA Vice President and CIO Rafael Maldonado was one step ahead, preparing for this day through his business continuity plan. While he couldn\u2019t have predicted a global crisis, Maldonado\u2019s plan called for a total overhaul of NADA\u2019s legacy telecommunications technology to one based in the cloud. As a result, NADA\u2019s transition to a remote-friendly workforce was smooth and fairly uneventful.<\/p>\n

Shifting to Cloud-Based RingCentral Provides Easy Transition to Remote Work <\/b><\/h3>\n

Moving from an on-premises legacy phone system, NADA integrated Microsoft 365 in RingCentral\u2019s cloud-based contact center <\/a>to handle its inbound contact center. Purchasing laptops for all employees around the same time, Rafael intended for everyone to have information at their fingertips to allow them to work from anywhere, at any time, across any device.<\/p>\n

\u201cIf we could enable our staff to be more nimble, efficient, and effective in our mission of servicing our members, we wouldn\u2019t be limited by a building. RingCentral was one of those steps in us being able to get the work done from anywhere on any device,\u201d Maldonado explained.<\/p>\n

With the regulatory and economic landscape changing every day, NADA\u2019s dealer members are in constant need of as much information as possible to keep their doors open and be able to continue serving their customers. NADA transitioned from an inbound call center<\/a> to one that proactively communicates with customers by reaching out to share government-related benefits and available resources. Further, the organization began hosting sometimes daily webinars with as many as 5,000 members in attendance for a given session. Without the deployment of RingCentral\u2019s telecommunications solution, NADA would have been unable to serve members as effectively.<\/p>\n

\u201cRingCentral has been critical for us to get our members the services and communications they need from us during this crisis. It was instrumental and critical in enabling us to do what we needed to do, especially for the call center,\u201d Maldonado said.<\/p>\n

IT Team Hopes Remote Workforce Continues Even After Pandemic<\/b><\/h3>\n

With its remote work policy coming to fruition slightly ahead of schedule, Maldonado is hopeful NADA and other companies will realize the potential of remote work even after the COVID-19 crisis ends. He envisions a permanent work-from-home policy for NADA teams, in part because of the move to RingCentral and other cloud applications that have eased the transition.<\/p>\n

\u201cWe literally didn’t miss a beat,\u201d he said. \u201cThe employees went home, had everything they needed to work, and they were servicing our members from day one.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

  Conducting business during the COVID-19 crisis is not unlike repairing an airplane mid-flight. As mechanics of their organizations, IT teams are scrambling to fix systems on the go, while installing technology for the first time. The pandemic thrust everyone into a living history lesson literally overnight, forever changing the way we conduct business. To …<\/p>\n","protected":false},"author":29,"featured_media":43163,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18885],"tags":[],"class_list":["post-34772","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ringcentral-newsdesk"],"acf":[],"yoast_head":"\nHow RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"  Conducting business during the COVID-19 crisis is not unlike repairing an airplane mid-flight. As mechanics of their organizations, IT teams are\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA\" \/>\n<meta property=\"og:description\" content=\"  Conducting business during the COVID-19 crisis is not unlike repairing an airplane mid-flight. As mechanics of their organizations, IT teams are\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/\" \/>\n<meta property=\"og:site_name\" content=\"RingCentral Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ringcentral\" \/>\n<meta property=\"article:published_time\" content=\"2020-07-08T22:12:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-13T13:44:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"930\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"RingCentral Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:site\" content=\"@ringcentral\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"RingCentral Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#article\",\"isPartOf\":{\"@id\":\"\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/\"},\"author\":{\"name\":\"RingCentral Team\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\"},\"headline\":\"How RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA\",\"datePublished\":\"2020-07-08T22:12:33+00:00\",\"dateModified\":\"2025-03-13T13:44:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/\"},\"wordCount\":637,\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg\",\"articleSection\":[\"Company news & culture\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/\",\"name\":\"How RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA | RingCentral Blog\",\"isPartOf\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#primaryimage\"},\"thumbnailUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg\",\"datePublished\":\"2020-07-08T22:12:33+00:00\",\"dateModified\":\"2025-03-13T13:44:18+00:00\",\"description\":\"  Conducting business during the COVID-19 crisis is not unlike repairing an airplane mid-flight. As mechanics of their organizations, IT teams are\",\"breadcrumb\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#primaryimage\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg\",\"width\":930,\"height\":700},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"name\":\"RingCentral Blog\",\"description\":\"Intelligent Communications\",\"publisher\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization\",\"name\":\"RingCentral\",\"url\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"contentUrl\":\"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png\",\"width\":2048,\"height\":309,\"caption\":\"RingCentral\"},\"image\":{\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ringcentral\",\"https:\/\/x.com\/ringcentral\",\"https:\/\/www.linkedin.com\/company\/ringcentral\/\",\"https:\/\/www.instagram.com\/ringcentral\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358\",\"name\":\"RingCentral Team\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\",\"caption\":\"RingCentral Team\"},\"sameAs\":[\"https:\/\/www.ringcentral.com\"],\"url\":\"\/us\/en\/blog\/author\/ringcentral-team\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA | RingCentral Blog","description":"  Conducting business during the COVID-19 crisis is not unlike repairing an airplane mid-flight. As mechanics of their organizations, IT teams are","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/","og_locale":"en_US","og_type":"article","og_title":"How RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA","og_description":"  Conducting business during the COVID-19 crisis is not unlike repairing an airplane mid-flight. As mechanics of their organizations, IT teams are","og_url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/","og_site_name":"RingCentral Blog","article_publisher":"https:\/\/www.facebook.com\/ringcentral","article_published_time":"2020-07-08T22:12:33+00:00","article_modified_time":"2025-03-13T13:44:18+00:00","og_image":[{"width":930,"height":700,"url":"https:\/\/www.ringcentral.com\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg","type":"image\/jpeg"}],"author":"RingCentral Team","twitter_card":"summary_large_image","twitter_creator":"@ringcentral","twitter_site":"@ringcentral","twitter_misc":{"Written by":"RingCentral Team","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#article","isPartOf":{"@id":"\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/"},"author":{"name":"RingCentral Team","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358"},"headline":"How RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA","datePublished":"2020-07-08T22:12:33+00:00","dateModified":"2025-03-13T13:44:18+00:00","mainEntityOfPage":{"@id":"\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/"},"wordCount":637,"publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg","articleSection":["Company news & culture"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/","name":"How RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA | RingCentral Blog","isPartOf":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#primaryimage"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#primaryimage"},"thumbnailUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg","datePublished":"2020-07-08T22:12:33+00:00","dateModified":"2025-03-13T13:44:18+00:00","description":"  Conducting business during the COVID-19 crisis is not unlike repairing an airplane mid-flight. As mechanics of their organizations, IT teams are","breadcrumb":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#primaryimage","url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg","width":930,"height":700},{"@type":"BreadcrumbList","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/"},{"@type":"ListItem","position":2,"name":"How RingCentral\u2019s Cloud-based Communications Solutions Enabled a Flawless Transition to Remote Working for NADA"}]},{"@type":"WebSite","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#website","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","name":"RingCentral Blog","description":"Intelligent Communications","publisher":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#organization","name":"RingCentral","url":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/","url":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","contentUrl":"\/us\/en\/blog\/wp-content\/uploads\/2025\/04\/ringcentral-logo.png","width":2048,"height":309,"caption":"RingCentral"},"image":{"@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ringcentral","https:\/\/x.com\/ringcentral","https:\/\/www.linkedin.com\/company\/ringcentral\/","https:\/\/www.instagram.com\/ringcentral"]},{"@type":"Person","@id":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/#\/schema\/person\/65a168321317ffd562e0d77745f1b358","name":"RingCentral Team","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g","caption":"RingCentral Team"},"sameAs":["https:\/\/www.ringcentral.com"],"url":"\/us\/en\/blog\/author\/ringcentral-team\/"}]}},"rc_img_url":"\/us\/en\/blog\/wp-content\/uploads\/2020\/08\/middle-aged-woman-working-and-communicating-from-home-picture-id1266587407.jpg","rcblog_by_author":"<a href=\"\/us\/en\/blog\/author\/ringcentral-team\/amp\" data-dl-events-click=\"true\" data-dl-element=\"link\"><span class=\"image\"><img src=\"https:\/\/secure.gravatar.com\/avatar\/9a8d989fa7e72af5bd5cf487cf7080318b695de4be89de382c5e64305dd0249c?s=96&d=mm&r=g\" alt=\"\" width=\"30\" height=\"30\" layout=\"fixed\"><\/img><\/span><span class=\"by-author-name\">RingCentral Team<\/span><\/a>","rc_author_full_name":"RingCentral Team","rc_author_avatar":"\/us\/en\/blog\/wp-content\/uploads\/2022\/02\/ringcentral-logo-new.png","rc_author_link":"\/us\/en\/blog\/author\/ringcentral-team\/amp","rc_post_categories":"<a href=\"\/us\/en\/blog\/category\/trending\/ringcentral-newsdesk\/amp\">Company news & culture<\/a>","amp_link":"\/us\/en\/blog\/how-ringcentrals-cloud-based-communications-solutions-enabled-a-flawless-transition-to-remote-working-for-nada\/amp","excerpt_title":"How RingCentral\u2019s Cloud-based Communications Solutions En...","_links":{"self":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/34772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/comments?post=34772"}],"version-history":[{"count":0,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/posts\/34772\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media\/43163"}],"wp:attachment":[{"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/media?parent=34772"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/categories?post=34772"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/newrcblog.wpengine.com\/us\/en\/blog\/wp-json\/wp\/v2\/tags?post=34772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}