{"id":34742,"date":"2020-07-06T13:00:39","date_gmt":"2020-07-06T20:00:39","guid":{"rendered":"https:\/\/www.ringcentral.com\/blog\/?p=34742"},"modified":"2021-08-24T00:09:25","modified_gmt":"2021-08-24T07:09:25","slug":"top-11-benefits-of-telehealth-for-providers-and-communities","status":"publish","type":"post","link":"\/us\/en\/blog\/top-11-benefits-of-telehealth-for-providers-and-communities\/","title":{"rendered":"Top 11 benefits of telehealth for providers and communities"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Telehealth services have enormous benefits for patients, but there are some very clear and compelling benefits for healthcare providers, healthcare facilities, payers, and communities as well. (<\/span><i><span style=\"font-weight: 400;\">To help you launch a telehealth services initiative, <\/span><\/i><a href=\"https:\/\/www.ringcentral.com\/lp\/covid19-offer.html\" target=\"_blank\" rel=\"noopener noreferrer\"><i><span style=\"font-weight: 400;\">sign up here to start using RingCentral Office for free<\/span><\/i><\/a><span style=\"font-weight: 400;\">.)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are the top eleven benefits of telehealth services for providers, facilities, payers, and allied community services.<\/span><\/p>\n<h3><b>Telehealth benefits for providers<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Telehealth services provide the following benefits for <span style=\"font-weight: 400;\">providers<\/span><\/a><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Providers can spend more time with actual patients.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Providers can see more patients.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Rural providers can easily access continuing education courses.<\/span><\/li>\n<\/ul>\n<p><b>1. Spending more time with patients<\/b><\/p>\n<p><span style=\"font-weight: 400;\">For healthcare specialists who travel on a circuit to see patients, offering telehealth services reduces their commute. Telehealth services allow these practitioners to work from the comfort of their own home.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The time that was previously spent on commuting can now be reallocated to patients. When providers can spend more time with patients, they can deliver better care.<\/span><\/p>\n<p><b>2. Providers can see more patients<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When people talk about the benefits of telehealth services for patients, they bring up how convenient it is for patients who live far away from their healthcare providers. Yet, there\u2019s a corollary benefit to healthcare providers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With telehealth services, providers can see patients who live far away more frequently. They can deliver better continuity of care due to the increase in regular appointments.<\/span><\/p>\n<p><b>3. Rural providers can easily access continuing education courses<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u201cTelehealth\u201d has a broader definition than treating patients remotely. It can also involve non-clinical aspects such as<\/span>\u00a0<a href=\"https:\/\/openpress.usask.ca\/northernhealthcare\/chapter\/chapter-25-challenges-to-telehealth-implementation\/#:~:text=Telehealth%20also%20includes%20non%2Dclinical,%2C%20and%20mentoring%2C%20amongst%20others.\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">continuing education<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A challenge for rural healthcare providers is that it can be difficult to take time away from their practice and travel to attend continuing education courses. With telehealth, they can attend courses virtually so that they can expand their knowledge and better serve their patients.<\/span><\/p>\n<h3><b>Telehealth benefits for healthcare facilities<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Telehealth services provide the following benefits for healthcare facilities:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Fewer no-shows<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Reduced readmission rates<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Lower costs\u00a0<\/span><\/li>\n<\/ul>\n<p><b>4. Fewer no-shows<\/b><\/p>\n<p><span style=\"font-weight: 400;\">A healthcare facility forfeits revenue every time a patient doesn\u2019t show up. The healthcare industry loses\u00a0<\/span><a href=\"https:\/\/www.ringcentral.com\/us\/en\/blog\/dos-and-donts-of-patient-scheduling\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">$150 billion<\/span><\/a><span style=\"font-weight: 400;\"> to patient no-shows every year. Telehealth services drastically cut down on the rate of no-show appointments, because it\u2019s far simpler for patients to attend an appointment when it\u2019s in the comfort of their own home.<\/span><\/p>\n<p><b>5. Reduced hospital readmissions<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Another benefit of telehealth services for healthcare facilities is that they reduce the number of<\/span>\u00a0<a href=\"https:\/\/tigerconnect.com\/blog\/14-benefits-of-telehealth-why-telehealth-is-transforming-healthcare\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">hospital readmissions<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That&#8217;s largely because telehealth services bolster continuity of care. It\u2019s much easier to attend a telehealth appointment than it is to commute to a clinic or hospital (even if that clinic or hospital is close by). The healthcare provider can follow a patient\u2019s case more closely to ensure compliance with the treatment plan. In turn, following treatment plans reduces the rate of hospital readmissions.<\/span><\/p>\n<p><b>6. Lower costs<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Virtual visits are far less expensive than urgent care or ER visits. One major medical center reports a savings of\u00a0<\/span><a href=\"https:\/\/www.acsh.org\/news\/2016\/01\/18\/virtual-doctors-visits-the-promises-of-telemedicine\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">$86.64<\/span><\/a><span style=\"font-weight: 400;\"> every time someone uses telehealth services instead of the ER.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some patients use emergency rooms and urgent care departments as a substitute for primary care physicians. Moreover, some patients delay going to a primary care physician until their condition becomes emergent. Telehealth services may help these patients seek care more quickly, comply more readily with treatment plans, and avoid hospital admissions and costly ER visits.<\/span><\/p>\n<h3><b>Telehealth benefits for payers<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Telehealth services offer the following benefits to payers:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Fewer out-of-network transfers<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Lower costs<\/span><\/li>\n<\/ul>\n<p><b>7. Fewer out-of-network transfers<\/b><\/p>\n<p><span style=\"font-weight: 400;\">When a patient needs to see a specialist outside of the network because there isn\u2019t a specialist within the network that\u2019s nearby, the health insurance company loses revenue. Telehealth services allow insurers to regain that lost revenue; a specialist within the network who doesn\u2019t necessarily work in the patient\u2019s geographical area can still see the patient during a virtual consultation.<\/span><\/p>\n<p><b>8. Lower costs<\/b><\/p>\n<p><a href=\"https:\/\/www.connectwithcare.org\/us\/en\/blog\/wp-content\/uploads\/2014\/12\/Medicare-Acute-Care-Telehealth-Feasibility.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">Research<\/span><\/a><span style=\"font-weight: 400;\"> has shown that telehealth services reduce costs to insurers as well as to healthcare facilities.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When patients aren\u2019t offered telehealth services, the weighted average cost for alternative care sites is $176. The typical cost of a telehealth visit is $50. Insurance companies save $126 per patient with telehealth services.<\/span><\/p>\n<h3><b>Benefits of telehealth services for communities<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Telehealth services provide the following benefits for communities:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Telehealth improves access to healthcare services for rural and remote communities.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Residents can recoup lost wages from traveling to the doctor.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Healthcare expenditures can stay local.<\/span><\/li>\n<\/ul>\n<p><b>9. Improving access to healthcare services for rural and remote communities<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Telehealth services improve\u00a0<\/span><a href=\"https:\/\/www.ruralhealthinfo.org\/topics\/telehealth\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">access to healthcare<\/span><\/a><span style=\"font-weight: 400;\"> for rural and remote communities. Rural and remote communities tend to be smaller, and residents lack the same access to care as their peers in the suburbs and cities have. Telehealth services give residents much better access to healthcare, without having to leave their rural homes.<\/span><\/p>\n<p><b>10. Residents can recoup lost wages from travel time<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Residents in rural communities usually have to travel to seek medical care. Travel expenses and lost wages due to taking time off work\u00a0<\/span><a href=\"https:\/\/healthtechmagazine.net\/article\/2017\/03\/telemedicine-proving-its-roi-rural-communities\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">add up<\/span><\/a><span style=\"font-weight: 400;\">, with average costs of $24,000 and $16,769, respectively.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telehealth services enable residents to stay in their communities and keep their hard-earned money. They can then use that money to boost the local economy.<\/span><\/p>\n<p><b>11. Healthcare expenditures can stay local<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Telehealth services also have another benefit; they enable healthcare facilities to invest in equipment such as MRI machines or CT scanners.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because hospitals don\u2019t need to spend as much money on doctors\u2019 salaries, they can purchase more equipment. As a result, hospitals can earn more money on testing and keep healthcare expenditures within the community.<\/span><\/p>\n<h3><b>RingCentral: Helping you reap the benefits of telehealth services<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Telehealth services are good for healthcare providers, healthcare facilities, payers, and communities for a number of reasons, including improved access to care and lower costs. The right healthcare cloud communications platform can help you offer telehealth services to your patients.<\/span><\/p>\n<p><a href=\"https:\/\/www.ringcentral.com\/office\/industry-solutions\/healthcare-communications-cloud-phone-systems.html#SFForm?__mscta=2470_82488_7398\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">See how cloud communications can transform your healthcare organization. Request a demo.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Telehealth services have enormous benefits for patients, but there are some very clear and compelling benefits for healthcare providers, healthcare facilities, payers, and communities as well. (To help you launch a telehealth services initiative, sign up here to start using RingCentral Office for free.) Here are the top eleven benefits of telehealth services for providers, &#8230;<\/p>\n","protected":false},"author":292,"featured_media":43171,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[18674,33837],"tags":[1682,7970],"class_list":["post-34742","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-healthcare","category-telehealth","tag-healthcare","tag-telehealth"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.3 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Top 11 benefits of telehealth for providers and communities | RingCentral Blog<\/title>\n<meta name=\"description\" content=\"Telehealth services offer 11 benefits to healthcare providers, healthcare facilities, payers, and communities.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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