VoIP is undoubtedly one of the most groundbreaking technologies of the last 25 years.
VoIP, voice over internet protocol, enables reliable, high-quality phone service anywhere you have internet access. It eliminates the need to use landlines for real-time conversations.
But that’s just the tip of the iceberg when it comes to the advantages of VoIP technology.
VoIP advantages for small businesses
Why is VoIP better? Here are several reasons why small business owners are embracing VoIP services to power their business communications:
VoIP phone systems deliver cost savings
Every dollar counts for a small business. On both an up-front and monthly cost basis, VoIP business phone systems cost significantly less than regular landlines. Check out our VoIP pricing comparison tool to see how you can save up to 68 percent.
No equipment or installation necessary for VoIP solutions
By downloading the app of your business VoIP provider, you and your employees can communicate using existing devices, including desktop computers, laptops, smartphones, and tablets—no traditional desk phones are required.
VoIP offers outstanding flexibility and scalability
VoIP phone systems don’t require you to pay for capacity that you don’t need. Instead, you can easily configure new phone lines as your team grows. The process is so simple that there’s no need to bring in (or pay for) technical support.
VoIP systems offer all-in-one pricing
Best-in-class VoIP providers offer all-inclusive pricing plans at a fixed monthly cost, which makes budget planning much easier. Features like unlimited long-distance calling are bundled with a monthly plan, whereas with a traditional phone system, these costs fluctuate from month to month.
VoIP is for more than just phone calls
In addition to making and receiving calls, you can also send faxes and Business SMS using a business VoIP system.
Why VoIP is better for small businesses today
Although VoIP was commercialized over two decades ago, some business owners may be hesitant to make the jump. While VoIP experienced issues like any emerging technology in its early days, these issues have largely been resolved as it has matured.
Here are a few common concerns that SMB owners no longer need to worry about:
Transitioning business phone numbers to a VoIP system
A common assumption is that switching to a VoIP system means you have to switch phone numbers.
Understandably, businesses prefer to keep the numbers customers are accustomed to—and they can. Porting services make it easy to transfer existing numbers and preserve the connection to your customers.
VoIP call quality
Some business owners believe business VoIP systems require a trade-off: lower costs for lower quality. While choppy voice and echoes were once common, this is no longer the case.
Best-in-class VoIP providers commit to providing the highest-quality service, helpful tools, and instructions to set up the ideal environment, such as how to properly configure router settings. Gauge your estimated voice quality with our free VoIP test.
Security and reliability of VoIP phone systems
For a time, business owners’ fears about a power outage taking down their VoIP phone system were justified. Today, however, geographic diversity of data center locations minimizes the risk of data loss and service interruption due to catastrophe. Leading providers also encrypt VoIP service between network endpoints, ensuring a secure, reliable VoIP network.
Encryption and geographic diversity protect business communications from service disruptions of all kinds, including cyber attacks, natural disasters, and even power outages.
Need more convincing? Check out three reasons why VoIP is better for small businesses.