Viewing and printing received faxes via RingCentral’s softphone is easy and intuitive. Plus, faxes are automatically saved — eliminating the need to manually save. Read on for more details.

When you receive a fax, go to the softphone’s inbox and double-click on the fax message to open and view the fax.

To print the fax: Click File > Print > (Assuming that your default printer has been selected correctly) > OK.

Don’t have the RingCentral softphone? Download instructions:

Click here to download the softphone for the (new) Cloud Touch interface:

If you’re on the RingCentral legacy interface:
Log in to your online account > Click the Download tab > Download Now.

And to learn how to send your received faxes straight to your printer, please visit “Printing faxes automatically from the Call Controller”.